SUMMARY

• Over 11+ years of work experience in IT in QA profile having expertise in Software Testing and Quality Assurance in Healthcare, Finance, e - Commerce and Hospitality Domains.
• Key expertise includes creating Test Plans, Test Scenarios and Test Cases; Testing and debugging in Multi-Applications environment, performing both Manual and Performance testing and expertise in Web services testing in SOA environment
• Complete understanding of Software Development Life Cycle (SDLC) in the areas of Business Analysis, Development, Testing, Deployment and Production Support
• Experience in Client-Server, Web-based and Mainframe/Legacy Applications on UNIX and Windows platform
• Expertise in migration projects involving Legacy to SOA and member/provider migration
• Excellent familiarity with Waterfall, Agile/SCRUM, RUP, RAD and XP methodologies
• Collected, understood, and translated the Business Requirements/Use cases for the project into detailed Test Plans and Test Assets
• Proficient in creating Test Scenarios and Test Cases on the basis of product release features, client requirements and related documents like FRS, BRD and Implementation guide
• Experienced in Defect Tracking and Bug Reporting using tools HP Quality Center and JIRA
• Expertise in SOAP and REST concept; very good understanding of SOAP UI, expert in creating XML payloads based on given WSDLs and XSDs
• Expertise in Analysis of Problem Severity, Defects tracking system, Defects reporting system and Performance Testing and Monitoring 24 x 7 at the production site
• Expert with data, stress, performance and load testing using LoadRunner and Soap UI Pro
• Extensive experience in testing Healthcare applications. performed analysis on compliance and testing on HIPAA 4010 to HIPAA 5010 conversion, including Claims Adjudication testing, with Payer and Provider experience (270 & 271, 276 & 277, 837, 835)
• Generated EDI X12 files (from HL7 & ASCI) and maintained EDI flow
• Good knowledge of EDI FACETS and of ICD 9 to ICD 10 Migration
• Extensive knowledge/experience of various RDBMS like DB2, Oracle and MS SQL Server
• Well experienced with SQL, SQL+, PL/SQL and database querying
• Experienced in Web-services testing based on APIs and Integration Points in multi-application environment
• Experience with Protocol Analyzers: WAP, TCP/IP, OSI, KERMIT, and IPX/SPX, SS7, SSL, IIS, HTTPS and HTTP
• Experienced in Client/Server Network and Multi-threaded programming and E-Commerce Application development
• Analyzed and planned the testing of Enhancement Requests, SRs and Modification Requests and conducted (and planned) Risk analysis and Risk Mitigation
• Expertise in White Box testing and Black Box testing which include GUI testing, functional, System, Integration Point, System Integration, Security, Browser Compatibility, Regression, Version comparison, Load, Stress, Performance, End to End and UAT testing
• Strong ability to understand and document critical data through effective Data Collection, Data Analysis, Data Mapping, Data Interpretation and Analyzing Graphs
• Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills
• Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills to bring out a quality product

TECHNICAL SKILLS

LANGUAGES: Java, J2EE, C, C++, C#, dotNet, Visual Basic, SQL+Plus, SQL, UML, VB Script, Java Script, ASP Net, JCL (Job Control Language)

TESTING TOOLS/PRODUCTS: Quality Center, LoadRunner, JIRA, SOAP UI, MS Office Suite, PL/SQL Developer, TOAD, XMLSpy, JMeter, MS Outlook, MS Project, MS Visio, Lotus Notes, Notepad++, MS Excel comparison, XML comparison tools

RDBMS: Oracle 9i, 10g, MySQL, MS SQL Server, MS Access

OPERATING SYSTEM: UNIX, Red Hat Linux, DOS, Windows XP/Vista/7, PACC Mainframe

Technology: Web and Client/Server Applications, Standalone Applications, Automated Batch Job Applications, Unix shell Scripting, Mainframe

Methodologies: SDLC, STLC, ADLC, PLC, Agile/Scrum, RUP, Spiral, Waterfall, XP, etc

PROFESSIONAL EXPERIENCE

Confidential, Hartford, CT

Tools: Oracle 10g, JCL, MEDITECH EMR system, PACS Laboratory Systems, Quality Center, MS Office Suite, SOAP UI, Notepad++, XMLspy, LoadRunner 9.1

QA Advisor

Responsibilities:

• As a Sr. QA, studied the application thoroughly to understand its functionality and trained new team member as they joined along the process/journey.
• Reviewed Business Requirement Document (BRD), IT Design Document and prepared Test Plan and Test Cases.
• Tested all internal healthcare application interface done via HL7 protocol using SOAP UI.
• Initially performed Gray box testing with a limited number of test cases to the internal workings of software under test and in the remaining phases took Black Box approach in applying input and just observing outputs matching them to the expected results.
• Performed in Smoke, Sanity testing, Ad-hoc, Functional, GUI, System Integration, End to End and UAT (Alpha and Beta testing) testing.
• Performed Performance testing using LoadRunner and SOAP UI to various data metrics
• Extensively worked on backend testing and has very good knowledge of writing SQL queries to verify the test data, create test data and manipulate test data.
• Defects were tracked, reviewed, analyzed compared using HP Quality Center.
• Extensive experience in Regression testing, creating regression test suite and selecting test cases for automation. Good knowledge of HP QTP.
• Performed End to End and User Acceptance Testing, once product was ready to release.
• Generated claims in XML format using XML generator tool and worked on other XML tools such as Altova’s DiffDog, XMLspy, Notepad++, for editing, parsing and formatting the payloads.

Confidential, South Lyon, MI

Tools: SOA, HP Quality Center, Oracle 10g, JCL, HP QTP, Load Runner, MS Office Suite, EDI, Notepad++, DiffDog, PL/SQL, SOAP UI

Sr. QA Analyst

Responsibilities:

• Performed Testing on HIPAA 5010 OHI platform, including Claims pricing, benefits testing and processing (adjudication) alongside EDI file generation and EDI flow
• Involved in attending Scrum meetings and coordinating with business analysts and developers to convert Sprints to testable requirements.
• Reviewed and built test scenarios based on the Project Test Strategy plan document according to the IT strategy of our company to ensure timely delivery.
• Created detailed Test Plan(s) after analyzing business rationale and software requirement artifacts and wrote Test Cases to cover all the requirements
• Manually tested each unit and module of the application and verified against expected results.
• Performed data validation manually for the data flow from front end to back end.
• Involved in maintaining Test Matrix for Test Reporting.
• Test data entry into SOA application in the test environment for creating groups, subscribers and family members.
• Generated EDI X12 files (from HL7 & ASCII) and maintained EDI flow
• Uploaded EDI files for batch processing and responsible for Batch execution and validation
• Validated values of EDI Filed codes.
• Claims validation in new application which includes claims pending status, member status, etc.
• Wrote requirement document for Data Extraction, Data Analysis and Loading process
• Generated all reports for the test cases through Quality Center’s document generator

Confidential, Philadelphia, PA

Tools: SQL, LINUX, Windows NT J2EE, JavaScript, HTML, VB Script, Clear caseLoad Runner, Oracle, SOAP UI

Sr. QA Tester

Responsibilities:

• Reviewed requirement specification, functional specs and business specs, use cases, data flow diagrams and used them in the creation of Test Plan, Test Scenarios, Test Cases And Test Data
• Developed Test Cases to verify the customized Sales documents types, Item categories, delivery types, and Billing types and performed Black Box Testing
• Categorized the Test Cases per module and managed them in Quality Center Repository
• Manually executed the scenarios to verify the workflows, business rules and Processes and also to verify the interfaces and data updates to legacy application database
• Performed all Transactions such as Sale, Returns, Exceptions on POS 360 and verified Transactions in respective databases
• Performed cross verification of results by querying the database with SQL scripts
• Analyzed the Log files to verify the processes for debugging and/or test data verification purposes
• Gathered test results and formulated test status reports
• Extensively used Quality Center to create Manual and automated scripts and manage and execute test scripts.

Confidential, New York City, NY

Tools: Mercury Quality Center, MS Office Suite, MS Paint, MS Visio, Power Point

QA Analyst

Responsibilities:

• Conducted informational presentations of technical development and marketing plans.
• Optimized site design and conducted usability and user evaluation testing
• Led communication including project team meetings and management reporting.
• Drove issue/risk identification, assignment, tracking and resolution.
• Analyzed business and functional requirements and wrote Test Cases.
• Performed extensive Manual Testing on the web based e-commerce application.
• Performed testing on modules like Calculators and Mortgage Managers of the application.
• Based on the Test Cases performed Black Box testing of the application.
• Participated in weekly status meetings, and conducted walkthroughs with team members.
• Worked closely with Development team to explain new issues and tested the bug fix.

Confidential, Boston, MA

Tools: Windows NT 4.0, UNIX, Java, XML, VBScript and Test Director, Internet Explorer, HP Quality Center, Oracle, HP QTP, Load Runner, MS Office Suite

QA Tester

Responsibilities:

• Created detailed testing plans and writing test scripts for manual as well as automated testing.
• Prepared and executed test cases during System and Regression testing.
• Developing automated Performance test scripts using LoadRunner to perform automated regression testing of each application release, services and modules.
• Created automated scripts to perform cross-browser and cross-platform testing.
• Extensively used and created SQL Queries for interacting with Oracle database.
• Created and maintained a test library of generic user defined functions.
• Identified and documented all issues and defects to ensure Application software functionality during Regression and Functional Testing.

Confidential

Tools: Visual Basic, Test Director7.5, Win Runner, Load Runner 7.5, WinNT/ 98 and UNIX.

QA Analyst

Responsibilities:

• Involved in reviewing business and technical requirements and translated them as test cases.
• Worked closely with the QA manager, developers and SQA engineers to understand needs, preferences, workflows, priorities and schedules and to execute test strategies.
• Created detailed test cases for both Manual and Automation according to business requirements and functional requirements.
• Formulated Test plans from Business Requirements/Function Specifications documents. Developed Test Cases and Test Scripts in Test Plan Manager.
• Conducted Functional, Integration, System, Regression and Black Box Testing using WinRunner.
• Parameterized the scripts to perform the data driven testing. Used Test Director for tracking bugs and reporting defects.
• Created traceability matrix between requirements in Requirement plan manager and test cases in Test plan manager.
• Performed GUI, Functional testing manual testing. Performed end-to-end testing on the entire system
• Generated Test data for various types of testing to valid data, Invalid data, Partial data, bad data Testing.
• Created and enhanced numerous test scripts to handle changes in the objects, in the tested application’s GUI and in the testing environment.
• Using UNIX for general data conversion strategies
• Back-End Testing, database table manipulations of relational database systems by writing complex SQL queries manually.
• Reported defects about any failures during test execution process, in Mercury’s Quality Center