SUMMARY

• Over 8 years of progressive working experience in Software QA Analyst with diverse projects, clients and industry.
• Experienced in both Manual and Automated testing.
• Thorough understanding of Software Development Life Cycle (SDLC), agile development model, Waterfall model, and V - model and mainly work experience in Scrum model.
• Worked extensively in designing the Test Plans, developing the Test Scripts and Test Cases and executing for both Manual and Automated Testing.
• Highly proficient in working with automated testing tools like HP Interactive Test Suite (Quick Test Pro, Load Runner, Quality Center /Test Director).
• Experienced in Mobile (iOS, Android and Windows) Testing includes Device, Tablet and App Testing on iPod, iPhone and iPad.
• Experience in developing the Data driven Framework, Keyword Driven Framework for maintaining the automation scripts and worked on reusable functions using VB Script to increase the reusability in the automation.
• Performed Sanity, Functional, Integration, Reliability, Compatibility, System, Regression, Stress, Performance, End-to-End and User Acceptance Testing (UAT) testing.
• Good experience in Property & Casualty, Life Insurance, Annuities, pension- and retirement-related investments, Mutual Funds, Group Insurance, Retirement Services, Investment Management
• Good understanding of RDBMS- Relational Database Management Systems and worked on different databases like Oracle, SQL Server, Sybase and DB2.
• Experienced in All aspects of QA, QA methodology, and the SDLC. Highly proficient with HP ALM/Quality Center, QTP/UFT.
• Excellent knowledge of Derivatives, Fixed Income, and Equity products
• Good knowledge in Investment Banking/ Capital Markets domain that include Fixed Income, Credit Card, Credit Derivatives, Mortgage, Loan Origination and Banking applications
• Excellent skills in automated test tool Quick Test Professional (QTP), QA Wizard, Soap UI and Web metrics.
• Expertise in problem solving and bug tracking using bug tracking Tool HP ALM /Quality Centre.
• Good experience performing Database Testing using SQL Queries and procedures.
• Experience in Browser Compatibility Testing: Internet Explorer, Mozilla Firefox, Netscape
• Excellent experience performing Black Box, Ad-Hoc, Integration, Functional, User Acceptance Testing, System, Exploratory testing, Cross browser testing, Database testing, Smoke, UAT and Regression Testing.
• Have hands full of experience in Agile-SCRUM Methodology
• Expertise with Mobile testing on Blackberry, iPhone and Android.
• Experience in analyzing test result and submitting the bugs using Bug Tracking tool HP ALM /Quality Centre and Team Foundation Server (TFS).
• Experience working within Waterfall and Agile SDLC methodologies.
• Working knowledge of scripting using VB Script.
• Expertise working with Microsoft Project, word, Excel, Visio, PowerPoint.
• Experience in writing SQL queries, Analysis of Defect Severity, Defect Tracking Defect Reporting in HP ALM/Quality Centre

TECHNICAL SKILLS

Automated Testing Tools: QTP, Quality Center, Test Director, Load Runner,, TFS, MTM, SOAP UI, JIRAOperating Systems Windows 7, Windows, Unix, Linux, Android, iOS & Mac

Web Technologies: ASP, ASP.NET, HTML, DHTML, Java Script, VB Script, XML

Development Tools: Visual Studio, Eclipse, TFS

Database Technologies: SQL server, MS- Access, Oracle, DB2

Version Control Tools: VSS, CVS, Team Foundation Server (TFS), Others SharePoint, MS Project Server, Mobile Android, iOS, Windows, and xCode

PROFESSIONAL EXPERIENCE

Confidential, Lincoln, RI

Sr QA Analyst

Responsibilities:

• Derived Testable requirements by analyzing Business and Functional documents for various features of the site.
• Worked on UAT testing and took signoff from the Commercial line of Property & Casualty business users. Created test specification and test plans by reviewing business and technical documentation.
• Modification of existing Test Plans and Test Scripts for Android testing.
• Tested the application in various phases of the application development like Integration testing, Functional Testing, User Acceptance testing and Regression Testing.
• Documented and executed test cases and test scenarios for all phases of testing including Integration, Business process testing, Regression and System testing using HP/ALM Quality Center.
• Created design documents for a User Profile Roles Term Life Insurance system
• Executed Test Strategies and Test Plans that cover various functional areas of Insurance Operations like Underwriting, Claims, Finance, and Premium Reconciliation
• Attending agile meetings and working on monthly sprint backlog items and updating the activities in Microsoft TFS
• Manually tested calculations of home and auto insurance rates and cross-checked for results
• Performing Smoke, Integration, System, regression and end-to-end testing of policy admin system
• Extensively worked on Insurance Modules pertaining to personal lines
• Performed data validation in the mainframe system after the policies have been run through the batch cycle
• Oncology Supply has a mobile site which provides limited functionality compare to full site. I was responsible for UI and END-END ordering functionality testing on iPhone 3G, iPhone 3GS, iPhone 4G, iPad, Android and Tablets.
• Created test data to simulate test scenarios
• Functional testing for Symbian and Blackberry Platforms, Bug Logging and Tracking.
• Worked extensively on SQL in validating data
• Validated the data in SQL server databases
• Performed extensive manual testing of functional enhancements across multiple policy administration systems(PAS) Experience building and maintaining an Automated scripts using QTP
• Responsible for Backend testing and executing SQL queries for Oracle
• Analyzed application data using the SQL Queries
• Verify credentials are encrypted when interacting with the third party systems
• Performed Security, GUI & Regression testing of web-based applications.
• Involved in Test Planning and preparation of testing schedules based on project timelines
• Interacted with the Business Analysts and Developers to resolve issues
• Logged and tracked the bugs in HP ALM /Quality Centre.
• Automated and parameterized several test cases using Quick Test pro.
• Recorded, modified and played automated scripts using Quick Test pro.
• Maintained and modified object repositories for the objects recorded through Quick Test pro.
• Retrieved data from Database by writing SQL queries to check the correctness of data and to verify the retrieved results
• Prepared test summary reports every week to report the status of testing

Environment: HP ALM /Quality Centre, TFS, MTM, Quick Test Pro, Android simulator, Real devices -iPhone, iPad, Android device, Device Anywhere, SQL, Unix, Oracle, VB Script, Edit Plus, XML, SOAP UI, Oracle, Rally, SQL Server

Confidential, Saint Petersburg, FL

Sr. QA Engineer

Responsibilities:

• Standardized documents like Test Plan, Test Scripts/Test Cases, and Daily Status Reports etc.
• Analyzed Business Requirements, Functional Requirement & High level Design documents.
• Created the Regression Test cases and automated them for the purpose of regression testing.
• Automated Test cases using scenario based approach using action segments and functional decomposition methods.
• Implemented QTP for automating the Regression Sets.
• Designed the Data Driven tests in Quick Test Professional (QTP) script to validate with different sets of test data.
• Tested the applications response for positive and negative sets of data with data-driven testing procedures.
• Modified the scripts by inserting Text, Bitmap and Synchronization checkpoints.
• Created and managed objects in the application using Object Repository in Quick Test Pro.
• Performed Descriptive Programming wherever necessary.
• Involved in testing Web services and XML with tool called ‘SOAP UI’. I have been using this tool to locate WSDL file on internet, create Test cases, run them, do load testing, security testing.
• Automated scripts created are for execution of large number of claims for using the concept of Parameterization by using Data Tables.
• Back end testing using SQL queries to retrieve data set
• Automation scripts are handled based and on the concepts of Regular Expressions in QTP script.
• Extensively used the QTP scripting to create the actions.
• Created a single huge shared object repository for all the different modules by using the Object Repository Manager in QTP
• Used Dictionary and file system objects for Data manipulations in QTP
• Created some reusable library functions to support automation architecture using Screen based approach Used descriptive programming methods to identify Dynamic objects and automate complex scenarios
• Extensively used the VB Script to develop highly optimized scripts.
• Integrated the HP ALM /Quality Centre with Quick Test Professional (QTP).
• Documented the Automation Plan, Design and Execution Specification.
• Involved in Smoke, Ad Hoc, Functional, Regression and Back end Testing.
• Reported the defects to the development team by using defect-tracking tools like Clear Quest, HP ALM /Quality Centre.
• Retested the reported defects in the every build released and closed the defects in concern tools.
• Performed End-to-End testing manually.
• Detecting bugs & Classifying them based on the severity.
• Involved in the tracking and updating of the Requirement Traceability Matrix, thereby linking the test cases with the business requirements as well as other associated test cases in HP ALM /Quality Centre.
• Assured the project meet the defined business requirements and follow defined quality process

Environment: QTP, HP ALM /Quality Centre, HTML, XML, PL/SQL, Oracle, Perfecto Mobile, Android SDK, UNIX, MS-Access2003, Web logic, JavaScript, Windows XP, Rational Clear quest .

Confidential, Atlanta, GA

Software Quality Assurance Tester

Responsibilities:

• Estimate effort for the test activities.
• Extensively used Quality Center for test planning and Used Rational Clear Quest for bug tracking and reporting.
• Implemented of an Ecommerce product, Commerce Catalog Organization, Navigation & Search, Pricing & Promotions, Shopping Cart, Purchase Process and Order Processing etc., Merchandizing UI, Fulfillment / Payment Engines etc.
• Defects were tracked, reviewed, analyzed and reported using Quality Centre.
• Verify test results on Database testing using query skills using SQL and validation
• Creating test scenarios and Test Cases on Ms Excel.
• Worked on Assigned Modules like POS, Product Assortment, Ordering, Cash management Lotto/Lottery Management and Employee Security maintenance on ISP(In-Store Processor)
• Executing test cases and creating defects on Microsoft Test Manager (MTM)
• Identify, Log and follow-ups on all defects found during testing by using TFS.
• Generating test progress reports.
• Tested on POS terminal to run the EOD transaction
• Performed validation testing in various modules like "Shopping cart", "My Account", "Shipping address"
• Responsible for tracking and closing defects using Rally during SIT/UAT
• Report the test progress and the test result to the stakeholders.
• Ensure applicable Test and Defect management process and best practices are followed.
• Act as the contact for coordinating test efforts with other systems/projects.
• Ensure the coverage of the test cases and scenarios.
• Worked with three mobile application simultaneously: iOS, Android and WP7
• Complex test scenarios were designed for iOS, Android and WP7 according to each OS
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc...
• Tested the various Service Oriented Architectures (SOAs), REST service validation and spanning across various web services using SOAP and WSDL across various applications
• Reporting of testing related metrics
• Re-tested the application to check whether the defects are resolved or not (Regression Testing)
• Involved in all phases of SDLC.
• Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate the outputs analyzed test results and creating performance evaluation reports.
• Comprehensive experience with agile testing process using SCRUM.
• Conduct Agile Scrum meetings to discuss project progress and plan
• Performed Functionality testing during the various phases of the application and analyzed the results using QTP.
• Inserted Check Points to check the broken Links, Text, and standard properties of objects using QTP
• Performed data driven testing and parameterization using vb script in QTP.
• Enhanced QTP script using recovery scenarios for error handling.
• Involved in creating output values using QTP.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database. Created and executed scripts manually for Functionality testing.
• Perform system, functional, end-to-end and regression testing.
• Conducted GUI, Integration and Data Driven Testing.
• Developed and executed test cases test Scenarios and followed-up defects using Quality Center.
• Extensively used SOAP UI in web services testing

Environment: Windows, HPQC-ALM, SQL, TFS, MTM, Rally, QTP, XML, Unix, Android, iOS, Device-Samsung Galaxy Tab, Vizio, iPAD, iPhone Linux, Soap UI, VBScript, Java, Agile, Oracle.

Confidential, Orange, CT

Sr. QA Analyst

Responsibilities:

• Validating the submitted transactions on the front-end and back-end (DB2 visualizer)
• Analyzing Business Requirements and perform White box testing.
• Creating Test Plans, Developing test scenarios.
• Involved in manual testing of the designed Test cases and perform Validation testing.
• Verify test results on Database testing using query skills using SQL and validation
• Creating test scenarios and Test Cases on Ms Excel.
• Executing test cases and creating defects on Microsoft Test Manager (MTM)
• Involved in Comparison testing and Adhoc testing
• Designed, developed, documented, and executed manual/automation test scripts using QTP
• Derived Testable requirements by analyzing Business and Functional documents for various features of the site.
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
• Used Quality center for test management and report generation.
• Ensure that all the test cases are updated in the Quality Center along with Master test plan.
• Created test specification and test plans by reviewing business and technical documentation.
• Performed the analysis of test run data by generating reports and graphs in Quality Center.
• Modification of existing Test Plans and Test Scripts for Android testing.
• Tested the application in various phases of the application development like Integration testing, Functional Testing, User Acceptance testing and Regression Testing.
• Responsible for reviewing test cases, its execution and to ensure that all requirements and functional specifications are met.
• Identifying the Defects and logging them in Quality Center.

Environment: Mac OS, iPhone simulator, Manual Testing, Quality Centre, Enterprise Data Warehouse, ETL, Informatica Android simulator, Real devices -iPhone, iPad, Android device, HTML,AJAX,C#, .Net, Java, Java

Confidential, Tampa, FL

Test Analyst

Responsibilities:

• Analyzed User stories and developed test case negative and positive scenario and wrote the test cases.
• Involved in performing Functional, integration, and regression testing.
• Involved in ETL testing for data Extract, Transforming and mapping Validation
• Developed test Data for different groups
• Validate EDI 834 enrollment process according to HIPAA compliance
• Prepared Status reports to track the test status progress and to check if there is any slippage in timelines.
• Worked on HIPAA transaction such us 834 Transaction.
• Extensively worked on FACETS claims processing system and worked on its different applications like enroll subscriber/member, Claim processing, Provider and Billing.
• I worked in Edifecs to process X12 files as per requirements in Edifecs X-engine and tested for snip using (Transaction management/TM)
• Involved in Testing of Multiple modules like Facets Claims processing, Members. • Analyzed and tested HIPAA 4010 and 5010 standards for 837P EDI X12 transactions, related to providers, payers, subscribers and other related entities.
• Provided daily testing support for Inbound / Outbound EDI transaction and communication support for Supplier utilizing the EDI environment.
• Provided on-site technical support.
• Tested for EDI 835, 837, 276, 277, 278, 997 Claim Transactions.
• Tested the HIPPA EDI 837/835 transactions according to test scenarios and verify the data on different modules.
• Extensively worked on FACETS claims processing system and worked on its different applications like enroll subscriber/member, Claim processing, Provider and Billing.
• Worked with Ultra edits software to Unwrap the X12 file data and compare between two EDI file.
• Maintained test matrix and requirement traceability matrix
• Executed test cases developed by self or peer. Compared and analyzed actual to expected results and reported all deviations for resolution performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
• Wrote SQL queries for data Validation
• Used Quality center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged the defect in defect Module

Environment: TRIZETTO Facets, Edifecs transaction Management, Para soft, HIPAA EDI, HP Quality center 10.0, Microsoft visual studio shell, Ultra edit compare 8.5-0-1025, Microsoft SQL server 2008 R2( SQL server management studio), Microsoft out Look, Microsoft Office communicator 2007 R2, share point, Web service, SOA

Confidential, Beaverton, OR

Quality Analyst

Responsibilities:

• Involved in Business Requirements Analysis meeting and worked on Test Plan document.
• Involved in Test Cases review meetings and updated the test cases based on the feedback from the review meetings.
• Manually Tested the application executing test cases in the Quality center.
• Used Quality Center for test script and test result management and bug tracking.
• Tested IVR Handset Activation and Payments Billing processes for Voice and Enabler data of different type of Cards (Debit, Credit).
• Worked on eCommerce web base application.
• Created Test strategy, scenarios, test plans test cases and tested for (Point of Sales) POS like, Pawn Loans, Extensions, Pay off's, Daily transactions reports, Inventory Reports, Store closure Reports, Safe & Cash drawer balancing, cash transfers, Police activities, Customer buy, Vendor buy, Retail sales, and different payment methods with Debt, Credit, Rewards Card, Gift Card, Visa, MasterCard, Fax and checks
• Involved in Agile Environment, attended stand up Meetings and retrospections sessions.
• Did peripherals and hardware testing of barcode readers both wireless and wired, Magnet card readers, Weighing scale, Cash registers, handheld scanners, tag printers and receipt printers.
• Created defects and traced them to issues and traced issues to defects Identified reusable POS scenarios.
• Executed Manual Test cases for Functional Testing and logged defects for the failed test cases.
• Expertise in development of Test documentation, Manual testing, Automated test scripting and Execution on Client/Server, Integrated Intranet, UNIX, Linux, Mainframes and Internet applications
• Proficient in Agile methodology and used Rally tool for creating user stories and test cases
• Parameterized test data using Data Table and created Shared Object Repository in QTP.
• Wrote User defined Functions using Vb Scripting for calculating the check Price and verifying Credit Card verification.
• Communicated effectively with developers and BAs to discuss the defects.
• Participate in Daily Stand Up meeting to provide status of the testing.

Environment: QTP, Quality Center, VBScript, Agile, VB.Net, Asp.net, Oracle, Unix, SQL, Rally, PL/SQL.

Confidential, Quincy, MA

QA Analyst

Responsibilities:

• Involved in Business requirement Analysis, Function Requirement Analysis, Overall Design, Use-Case Analysis, Initial Summary, Risk Analysis and Documentation
• Managed Requirements and developed Test Plans, Test Scripts and Test Cases using Quality Center
• Performed Functional testing manually and also constructed positive and negative test scenarios as per requirements
• Involved in attending Scrum meetings and gather business requirements and coordinate with business analysts and developers to convert Sprints to testable requirements.
• Created automated test scripts and Performed Functionality testing in the multiple phases of the application and analyzed the results using Quick Test Pro (QTP).
• Performed web testing using Quick Test Pro (QTP) for checking page contents, broken links, web objects, frames and tables.
• Developed test scripts using VB Script in scenarios where recording using Quick Test Pro (QTP) was not possible.
• Manually tested the whole application before going for the automated testing.
• Involved in testing the conversion of the application into web application using XML web services.
• Developed the test strategy based on the Business Requirement Document (BRD).
• Performed Back-End testing using SQL queries extensively within the QTP Script to compare and retrieve data by using Data Base Check points.
• Wrote SQL queries and used them to perform Back End Testing
• Defined Test cases based on functional specifications.
• Created QTP scripts with the Framework followed by the Company.
• Performed functional, stress, and load testing
• Performed regression testing after fixing the bugs manually.
• Involved in User acceptance testing (UAT) of the application.
• Tracked the defects and reported the defects using Quality Center.
• Conducted functionality testing using QTP; Recorded, wrote test scripts and created user defined functions using scripts
• Performed Regression testing using Quick Test Professional
• Tested extensive backend testing using SQL Queries to retrieve the data from database and checked data integrity
• Used Quality Center as a repository for all of the testing efforts and to keep track of the defects. Closely interacted with the developer in fixing the bugs
• Involved in manual testing of the forecasting module of the application
• Performed Shell Scripting and PL/SQL programming to resolve business problems of various nature
• Performed Database integrity testing by executing complex SQL Queries
• Extensively used various joins and keys for accessing data in the database

Environment: Quick Test Professional, Quality Center, SQL Queries, Unix, VBScript, java, Oracle, MS Office

Confidential, Tustin, CA

QA Analyst

Responsibilities:

• Analyzed the SRS (System Requirement Specifications) and developed Test Cases, Test Scripts to cover overall quality assurance testing
• Created test cases and test scripts and developed Requirement Traceability Matrix to match the requirements
• Performed Business functionality testing, which involved testing of all core functions of the application
• Performed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing
• Developed Test Plan and created/executed manual test cases/test scripts to test the core functionality of the application
• Generated High level Test Plans, various work flows and Manual Scripts
• Involved in entire Project testing life cycle from requirements, testing to delivery of the application
• Involved in manual testing of front end functionality, hyperlinks, navigation, GUI and system integration testing of the application
• Executed Manual test scripts via Quality Center; Extensive Web Testing & Black box Testing
• Performed Manual testing before converting them into automated scripts
• Performed cross-browser testing to check the functionality of the application in various browsers
• Interacted with the developers for bug fixes and problem resolution
• Extensively used Quality Center for Test planning, Bug tracking, and Reporting
• Created snapshots of the bugs/defects to enhance the understanding of the defect for developers
• Developed detailed Testing Strategy for the entire application and developed various types Test cases, Test Scenarios
• Involved in the Execution of automation test scripts for web applications
• Conducted the Smoke testing to check the High level functionality of the application
• Actively participated in the Review Meetings for Functional Specifications Document and Technical Design Documents
• Created and maintained documentation of processes or procedures
• Participated in Weekly meetings and walk through to discuss Defect Priorities

Environment: Quality Center, QTP, VB.NET, VBScript, Oracle, SQL Server 2005, IBM WebSphere, Windows, UNIX (Sun Solaris)

Confidential, East Brunswick, NJ

QA Tester

Responsibilities:

• Creating and communicating test execution documents;
• Identification, documentation and reporting of defects during testing, documenting the test summary report.
• Represent the software quality assurance team in business meetings and partnering with business and development teams for issue resolutions to meet software specifications.
• Adapting test coverage matrix and test execution matrix in Quality for test tracking purposes.
• Performed extensive manual testing and maintained documentation on different types of Testing- Positive, Negative, Regression, Integration, End to End, System, Performance, and Black Box Testing.
• Assisted with running automated testing.
• Extensive documentation of products.

Environment: MS-SQL Server, TOAD, Quality Center, Versioning, Testing of different Qwest RX applications.