SUMMARY

• Over 8+ years of experience as Senior QA Analyst or Test Automation Engineer in IT industry.
• Proven ability to work on Waterfall model and agile methodology.
• Worked on Agile methodology. Participated in daily scrum meetings
• Developed test plan documents. Expert in writing test cases/test scripts.
• Solid experience on Functionality Testing, GUI, Unit Testing, Integration Testing, Stress Testing, Regression Testing and preparing appropriate Documentation as needed.
• Expert in using HP quality center/ALM tool.
• Expertise in giving estimation of the required testing efforts in meetings based on the scenarios to be tested.
• Worked on SOAP UI testing for Web services calls validation.
• Extensively worked on automation testing by developing scripts in HP QTP descriptive programming.
• Worked on Mobile apps and Mobile web testing for IOS and Android operation systems.
• Generated HP QTP automation scripts by parameterizing various tests using Data table for payments using credit cards and bank accounts. Also used other validation checkpoints in the scripts.
• Worked on automation scripts execution periodically in test server, before transferring data to Production server to validate nothing is broken.
• Worked on module Microsoft test manager (MTM) module of TFS for writing test plan, developing test scripts, test scripts execution.
• Experienced in functional, system, integration, regression and end - to-end testing.
• Saved time by developing Automation scripts using Work soft Certify tool. Executed Work soft Certify scripts extensively for various SAP CCS and SAP CRM scenarios.
• Interacted with developers and business analysts for testing status, defect logging and tracking and followed up with them in meetings.
• Represented the team by sending test execution daily status report and defects status to the important project stakeholders. Kept track of project status by using traceability matrix.
• Having excellent communication skills with pleasant fair personality, good team player and excellent presentation skills.

TECHNICAL SKILLS

Automation testing Tools: HP QTP/UFT (Quick test professional) 11.0, Worksoft certify, Selenium IDE, BPT

Test Management Tools: HP Quality center or HP ALM 11.0, TFS

Defect Tracking Tools: Bugzilla, HP QC 10.0, HP ALM 11.52, JIRA, SOAP UI

Mobile apps testing: IOS on iPhone 4s, IPhone 6 and Android OS on Samsung galaxy S3, tablets IPad

Microsoft Office 2010: MS word, excel, Access, Power point, MS Project, MS Visio, MS share point.

SAP Modules: SAP ISU/CCS, SAP CRM, SAP SD, SAP BI, SAP FI

Database: Oracle 11.0, MS SQL developer 2008, MySQL, TOAD

Software: Photoshop, Illustrator, tridion

Internet Browsers: IE7, 8, 9, 10 Firefox, Safari, Google chrome

Operating systems: Windows 2000, NT, VISTA, XP & Windows 7, Linux, Mac operating system

Programming Languages: Java, .NET application, SAP ABAP programming, C, C++ object oriented programming, HTML, JAVA Script

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Senior QA Analyst

Responsibilities:

• Worked on different products for Reliant energy, Independence energy, pennywise power and compassion energy, Green mountain energy, Charmin, Cirro energy, Phoenix, Auxano, Energy Plus, Sharyland.
• Expertise in giving estimation of the required testing efforts in meetings based on the scenarios to be tested.
• Worked on creating automation test script for payment methods i.e. for bank payment and for credit card payments functionality using HP QTP used function libraries which can be used in multiple functionalities. Worked on coding automation scripts by using parameterization concept.
• Updated the status of tests as in planning, in progress and completed. Generated automation script in HP QTP using function libraries and actions. Purpose of script was to fetch the data from various tables and collect them in excel spreadsheets.
• Developed Automation scripts in Work soft certify application for SAP CCS various idocs and taking screenshots.
• Developed Work soft Certify scripts for regression testing for complete customer lifecycle using idocs.
• Developed Automation scripts in Work soft certify application for SAP CCS various idocs and taking screenshots from various tables.
• Actively involved in every stage of IT Project Management that includes - Development, Test Management, Defect Management and Production support.
• Prepared test plan document for the project and get it approved from the important stakeholders involved in the project. Prepared document for test strategy planning to keep track of project current status.
• Recorded the defect related to functionality, coordinated with developer and business analyst for the resolution of defect.
• Worked on JIRA defects tracking tool
• Test data preparation for the online enrollment (OE) path and OAM (online account management) path. Fetched the test data from SQL database for various system testing scenarios.
• Expert on writing the test scripts for various functionalities. Worked in test execution of test scripts in the HP Quality center/ALM.
• Strong experience on writing the test plan document and got it approved from respective stakeholders.
• Worked on Agile methodology. Participated in daily scrum meetings.
• Worked on validation of payments, autopay, using credit card, bank account developed the automation scripts in HP QTP for payments.
• Implemented Soap UI testing for validating PCI pages interaction for payments.
• Completed Data base validation in oracle developer SQL database to validate the changes.
• Worked on system testing, End to End testing regression testing, Integration testing, and compatibility testing.
• Completed cross browser compatibility testing for browsers Internet explorer 7, 8, Mozilla fire fox, Safari, Google chrome.
• Worked on invoice validation based on the product book if expected line items are showing up or not.
• Validated various scenarios on SAP CRM WEB UI role like One Time Payment Card One Time Bank Draft, Receipt Validation, Reliant Payment Card Redeem, Deferred Payment Plan, Average Billing Enrollment, Change Campaigners Enrollment, Mailing Address Update, and Business Partner Update.

Environment: HP quality center (HP ALM) 11.52, SAP CRM 2007, SAP CCS/ISU (ECC 6.0), JSP, SQL developer, HP QTP/functional testing 11.0, Worksoft Certify, Microsoft TFS, Oracle 11g/ 12g

Confidential, Dallas TX

QA Analyst

Responsibilities:

• Prepared test plan document for the project and get it approved from the important stakeholders involved in the project
• Analyzed business requirements and functional specifications to determine scope of testing. Reviews business requirements for completeness and makes appropriate recommendations for changes or other solutions
• Represented the team by sending test execution daily status report and defects status to the important project stakeholders. Kept track of project status by using traceability matrix.
• Worked on creating documentation using Photoshop to create wireframes for testing team. Manipulating images of logos for the company.
• Recorded the defect in Bugzilla related to functionality and coordinated with business analyst for the resolution of defect.
• Worked on .NET application Validation for Visual Studio Team System
• Created test plans and test scripts in MTM Test planning module for various builds. worked on test execution of manual and automation tests in Microsoft test Manager(MTM)
• Worked on test suites like static suite, requirement based suite, query based test suite in MTM.
• Developed automation scripts on Selenium IDE and selenium web driver for .NET application validation.
• Completed end to end testing scenarios from selecting template to the final promotion template approved by the user.
• Worked on database validation in oracle using SQL developer.
• Completed cross browser compatibility testing for browsers Internet explorer 7, 8, Mozilla fire fox, Safari, Google chrome.

Environment: C#, .NET, selenium IDE, MS office 2010, selenium IDE, TFS-MTM, Microsoft visual Studio

Confidential

QA Project coordinator/Lead

Responsibilities:

• Prepared test plan document for the project. Expertise in writing and execution of test scripts in HP Quality center.
• Leading the team in business meetings for BRD and FS analysis discussions meetings.
• Extensively worked on creating documentation in Microsoft word for functional specification documents, technical specification documents
• Worked on creating reports and graphs in Microsoft excel.
• Managed team by coordinating with the team members to send reminders to update the statuses in SAP Solution manager by monitoring the issues.
• Managed the team by coordinating with the activities like creating badges for new contractors, communicating with the vendors for their paperwork.
• Keeping track of teams work status and timesheet hours.
• Expert to keep tracking the SLAs for the team. For available hardware, computers and keeping track of work hours for the team.
• Managed updating the status in SAP solution manager as new, acknowledged by AMS, clarification required by BAL, changed request, helpdesk, blue print BAL, development and integration by BAL, transport AMS.
• Worked on application testing for GEMS dealers web portal for various types of vehicles
• Prepared test scripts for system testing for various functionalities.
• Validated the application manually to make sure that all the dealer’s database is getting updated based on the availability of vehicle.
• Scheduled workshops for completing integration testing for SAP consultants for completing whole cycle testing for order to cash in SD, MM, CRM and FI modules by coordinating with all consultants.
• Designed test strategy for multiple scenarios in SAP SD by consulting with respective stakeholders.
• Proven skills for validation of functional testing, system testing, integration testing, and regression testing end to end testing for multiple SAP SD and SAP CRM scenarios.
• Generation of report from SAP BI based on the business requirement.

Environment: HP Quality center 9, MS excel 2007, SAP ecc 6.0 OTC/SD, ABAP, SAP solution manager, SAP CRM 2007, SAP BI 7.0

Confidential

SAP testing Consultant

Responsibilities:

• Worked on giving training to the professionals in classroom and also prepared the end user training in depth. Worked on SAP SD configuration training and ABAP programming training.
• Created training material for company’s eLearning program for the professionals in Microsoft Word and Microsoft PowerPoint.
• Proven skills on analyzing the BRD, business process flow charts while business blue printing phase, analyzing functional specification documents, and technical specifications documents.
• Prepared test plan document and test scripts based on requirement analysis.
• Worked on writing the test approach and sending it to stakeholders to get it approved.
• Worked on writing test cases in MS excel and uploaded to HP Quality center. Completed test execution for the test scripts in test lab module for various projects and opens defects if any in HP Quality center.
• Strong experience on Order to Cash Process (Inquiry, Quotation, Order, shipping, Billing) Expert in configuring and testing of SD/MM scenarios
• Validated the sales order creation and change process for validation of data as header data, item data and schedule line data.
• Created the test scripts for the customization scenario assign picking list, unloading point, and goods receiving hours. Executed test scripts manually in MS Excel.
• Expertise in the validation of SAP CRM for WEB UI role creation based on the business requirement, Configuration of navigation bar profile, layout profile, technical profile, function profile.

Environment: MS excels, SAP SD, SAP ABAP