SUMMARY

• 7 years of experience in software testing of Mainframe, Web based and Client /Server and Mobile Applications.
• Experience in testing Android and iOS Application. Involved in Functional, Usability, Installation and Compatibility testing for mobile application.
• Experienced using the automated testing tools like monkey talk, Sikuli and Selenium
• Experience in running Sikuli script for generating transaction on POS
• Extensive hands on experience in Black Box Testing, White Box Testing, Integration Testing, Regression Testing, Usability Testing, Compatibility and Stress Testing
• Extensive experience in data validation and manipulation in Oracle and SQL Server 2000/2005.
• Worked in both Windows and Unix/Linux environment.
• Expertise in ETL Backend Testing.
• Expertise in COGNOS reporting
• Expertise in creating Test Strategy Document, Resource Plan and Estimation (Delphi Method)
• Hands on experience in developing and executing exceptional modularized re - usable scripts for testing client/server, web-based and mobile applications.
• Proficient in development and implementation of Test Plans, Test Design, Test Cases.
• Work experience in Insurance and Retail industries.
• Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.
• Experienced in establishing QA standards, processes and procedures. Worked in both Agile and Waterfall software development life cycles. Involved in Requirement Document review and QA Status Meetings.
• Excellent knowledge of defect tracking and management tools HP Quality Center, Clear Quest and JIRA
• Experience in using Microsoft Office Tools like MS Word, MS Excel, MS Project and MS PowerPoint for Documentation, Reporting and Presentation.

TECHNICAL SKILLS

Languages: VBScript, Shell, Java, HTML

Operating Systems: MS-Dos, Windows NT/XP/7, UNIX, Android, iOS

Databases: MS-Access, SQL Server 2005/2008/2012 , Oracle 10g

Database Tools: SQL Server management studio 2012

Testing Tools: HP Quick Test Professional, Load Runner, and Selenium

Test management tool: HP Quality Center, Clear Quest, and JIRA

Web Servers: Microsoft Internet Information Server (IIS)

Domain: Retail, Insurance.

PROFESSIONAL EXPERIENCE

Confidential, Illinois

QA LEAD

Responsibilities:

• Extensively Involved in Android and iOS testing
• Involved in Building Restaurant dummy for testing
• Automated Tests using Monkey talk.
• Planned and reviewed the Test cases for Functionality, Performance and for the Mobile payment application.
• Interacted and provided Status Reporting with stakeholders, business managers, users to understand and document business requirements and functional specifications.
• Worked as the onsite coordinator and handled multiple projects.
• Involved in Functional Testing, Agile Testing, Smoke Testing, Regression Testing, Integration Testing and UAT support
• Extensively involved in developing Test Estimations, Test Plans, and Test Cases/Scenarios, Test Procedures, analyzing Test Results, Test documentation and Test Metrics.
• Extensively involved in software development life cycle and agile methodology including analysis, testing and implementation of software applications.
• Extensively involved Project Planning and Estimation, Backlog Analysis to provide correct estimate and prioritize feature delivery. Manage defects and incident management process.
• Participated in QA Methodology, QA Matrix, SDLC and QA Validations to ensure the Quality Assurance Control.
• Co-coordinated with offshore team members to manage work allocation and meeting daily targets.
• Total management of Defect reporting and Test Execution status for all phases /cycles in testing.
• Participate in defect triage meeting.
• Analyze and publish test result by uploading them to the QA SharePoint portal.
• Hosting Business walkthrough of test cases and application demo.
• Excellent communication skills including listening and observation, interviewing/questioning, meeting facilitation and writing skills.
• Created DSR, WSR & Test cycle summary report

Environment: Windows Android, and iOS

Confidential

QA Lead

Responsibilities:

• Analyzed the user requirements by interacting with System Architect, Developers and Business Analysts.
• Performed Black Box, White Box, Integration, Regression and User Acceptance Testing (UAT).
• Full lifecycle application development using standard frameworks and coding standards/patterns.
• Created test cases based on BRDs, FRDs and performed Ambiguity Review
• Hands on experience in Planning Test activities, which include writing Test cases and Test scripts based on Requirements, gathering and requesting test data from Data Team
• Manually tested various System, Integration, E2E modules testing of the application to ensure application stability and functionality.
• Work closely with senior developers and software engineers to gain additional knowledge and expertise.
• Create test plans and conduct Risk Analysis on a product or service.
• Review software specifications, designs, and code to improve overall quality of the product or service. Conduct exploratory testing to identify risk areas or early warning signs. Document user scenarios for a product and/or services Execute test cases. Log and report test cases.
• Worked on Regression Testing to check for any bugs when any changes made to the application.
• Coordinates and directs staff in the quality assurance program for an organization. This includes designing programs, policies and procedures to ensure continuous improvement of services and maintain the integrity of systems.
• Responsible to write and execute test cases in HP Quality center.
• Reported and tracked bugs using Quality center and provided updates on resolved bugs.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Performed Sanity, smoke, functionality, regression, progression, system, integration testing for each new build of the application.
• Created Requirement Traceability Matrices (RTMs) to ensure comprehensive test coverage of requirements, identify all test conditions and test data needs.
• Creation of Project timelines, Estimation and Resource Allocation.

Environment: Windows XP, QTP, Quality Center, Passport Emulator, Lotus Notes

Confidential

QA Tester

Responsibilities:

• Performed Black Box, White Box, Integration, Regression and User Acceptance Testing (UAT).
• Developed and maintain Test Plans, Test Cases using Quality Center (QC).
• Understood the business process that included Sales processes, Rating methodology, different Products, Group Renewals and Enrollment process.
• Extensively involved in Billing and Claim Processing modules.
• Was involved in ETL testing.
• Involved in testing for Group Insurance, Enrolling Subscribers and Adding Members.
• Reviewed and Analyzed, Business, System and Technical requirements of the application.
• Developed and Executed Test Plan, Test Scripts and Test Cases for the application based on the requirements. Interacted with developers and team members for verification and validation aspects.
• Used Quality Center as test management tool for test case execution, defect tracking and maintained the trailing history of the bugs by performing Smoke, Sanity, Security testing.
• Conducted Integration test for the application and ensure that products and changes are fully documented.
• Analyzing user and functional requirements to point out gaps using SQL queries to extract the data from the database and to check the data integrity of the application.
• Retested the defects which appeared in UAT when the fix was redeployed back on the testing environment.

Environment: Mainframe (Passport Emulator), SQL server, Quality Center, MS Project, AQT

Confidential

QA Tester

Responsibilities:

• Based on every release, identifying the core area that needs to be tested for the new release.
• Performing Black Box, Regression and User Acceptance Testing (UAT).
• Effective defect tracking and reporting to improve communications and reduce delay.
• Creation of Standard Guidelines for User Interface Testing and tuned few stored procedures for improving performance.
• Provide support to the users of the tool by analyzing reported incidence.
• Incident monitoring, tracking and coordinate with the team to update the user manual.
• Maintenance of HTML documents used as a user manual upon every new release.
• Maintain the integration of tool with various applications and had generated and maintained project status reports on clarity.

Environment: Windows XP, Windows 7