SUMMARY

• 7 years of experience in software testing of Mainframe, Web based and Client /Server and Mobile Applications.
• Experience in testing Android and iOS Application. Involved in Functional, Usability, Installation and Compatibility testing for mobile application.
• Experienced using the automated testing tools like monkey talk, Sikuli and Selenium
• Experience in running Sikuli script for generating transaction on POS
• Extensive hands on experience in Black Box Testing, White Box Testing, Integration Testing, Regression Testing, Usability Testing, Compatibility and Stress Testing
• Extensive experience in data validation and manipulation in Oracle and SQL Server 2000/2005.
• Worked in both Windows and Unix/Linux environment.
• Expertise in ETL Backend Testing.
• Expertise in COGNOS reporting
• Expertise in creating Test Strategy Document, Resource Plan and Estimation (Delphi Method)
• Hands on experience in developing and executing exceptional modularized re - usable scripts for testing client/server, web-based and mobile applications.
• Proficient in development and implementation of Test Plans, Test Design, Test Cases.
• Work experience in Insurance and Retail industries.
• Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.
• Experienced in establishing QA standards, processes and procedures.
• Worked in both Agile and Waterfall software development life cycles. Involved in Requirement Document review and QA Status Meetings.
• Excellent knowledge of defect tracking and management tools HP Quality Center, Clear Quest and JIRA
• Experience in using Microsoft Office Tools like MS Word, MS Excel, MS Project and MS PowerPoint for Documentation, Reporting and Presentation.

TECHNICAL SKILLS

Languages: VBScript, Shell, Java, HTML

Operating Systems: MS-Dos, Windows NT/XP/7, UNIX, Android, iOS

Databases: MS-Access, SQL Server 2005/2008/2012 , Oracle 10g

Database Tools: SQL Server management studio 2012

Testing Tools: HP Quick Test Professional, Load Runner, and Selenium

Test management tool: HP Quality Center, Clear Quest, and JIRA

Web Servers: Microsoft Internet Information Server (IIS)

Domain: Retail, Insurance.

PROFESSIONAL EXPERIENCE

Confidential, Illinois

QA LEAD

Responsibilities:

• Extensively Involved in Android and iOS testing
• Involved in Building Restaurant dummy for testing
• Automated Tests using Monkey talk.
• Planned and reviewed the Test cases for Functionality, Performance and for the Mobile payment application.
• Interacted and provided Status Reporting with stakeholders, business managers, users to understand and document business requirements and functional specifications.
• Worked as the onsite coordinator and handled multiple projects.
• Involved in Functional Testing, Agile Testing, Smoke Testing, Regression Testing, Integration Testing and UAT support
• Extensively involved in developing Test Estimations, Test Plans, and Test Cases/Scenarios, Test Procedures, analyzing Test Results, Test documentation and Test Metrics.
• Extensively involved in software development life cycle and agile methodology including analysis, testing and implementation of software applications.
• Extensively involved Project Planning and Estimation, Backlog Analysis to provide correct estimate and prioritize feature delivery. Manage defects and incident management process.
• Participated in QA Methodology, QA Matrix, SDLC and QA Validations to ensure the Quality Assurance Control.
• Co-coordinated with offshore team members to manage work allocation and meeting daily targets.
• Total management of Defect reporting and Test Execution status for all phases /cycles in testing.
• Participate in defect triage meeting.
• Analyze and publish test result by uploading them to the QA SharePoint portal.
• Hosting Business walkthrough of test cases and application demo.
• Excellent communication skills including listening and observation, interviewing/questioning, meeting facilitation and writing skills.
• Created DSR, WSR & Test cycle summary report

Environment: Windows Android, and iOS

Confidential

QA Lead

Responsibilities:

• Analyzed the user requirements by interacting with System Architect, Developers and Business Analysts.
• Performed Black Box, White Box, Integration, Regression and User Acceptance Testing (UAT).
• Full lifecycle application development using standard frameworks and coding standards/patterns.
• Created test cases based on BRDs, FRDs and performed Ambiguity Review
• Hands on experience in Planning Test activities, which include writing Test cases and Test scripts based on Requirements, gathering and requesting test data from Data Team
• Manually tested various System, Integration, E2E modules testing of the application to ensure application stability and functionality.
• Work closely with senior developers and software engineers to gain additional knowledge and expertise.
• Create test plans and conduct Risk Analysis on a product or service.
• Review software specifications, designs, and code to improve overall quality of the product or service.
• Conduct exploratory testing to identify risk areas or early warning signs.
• Document user scenarios for a product and/or services Execute test cases. Log and report test cases.
• Worked on Regression Testing to check for any bugs when any changes made to the application.
• Coordinates and directs staff in the quality assurance program for an organization.
• This includes designing programs, policies and procedures to ensure continuous improvement of services and maintain the integrity of systems.
• Responsible to write and execute test cases in HP Quality center.
• Reported and tracked bugs using Quality center and provided updates on resolved bugs.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Performed Sanity, smoke, functionality, regression, progression, system, integration testing for each new build of the application.
• Created Requirement Traceability Matrices (RTMs) to ensure comprehensive test coverage of requirements, identify all test conditions and test data needs.
• Creation of Project timelines, Estimation and Resource Allocation.

Environment: Windows XP, QTP, Quality Center, Passport Emulator, Lotus Notes

Confidential

QA Tester

Responsibilities:

• Performed Black Box, White Box, Integration, Regression and User Acceptance Testing (UAT).
• Developed and maintain Test Plans, Test Cases using Quality Center (QC).
• Understood the business process that included Sales processes, Rating methodology, different Products, Group Renewals and Enrollment process.
• Extensively involved in Billing and Claim Processing modules.
• Was involved in ETL testing.
• Involved in testing for Group Insurance, Enrolling Subscribers and Adding Members.
• Reviewed and Analyzed, Business, System and Technical requirements of the application.
• Developed and Executed Test Plan, Test Scripts and Test Cases for the application based on the requirements.
• Interacted with developers and team members for verification and validation aspects.
• Used Quality Center as test management tool for test case execution, defect tracking and maintained the trailing history of the bugs by performing Smoke, Sanity, Security testing.
• Conducted Integration test for the application and ensure that products and changes are fully documented.
• Analyzing user and functional requirements to point out gaps using SQL queries to extract the data from the database and to check the data integrity of the application.
• Retested the defects which appeared in UAT when the fix was redeployed back on the testing environment.

Environment: Mainframe (Passport Emulator), SQL server, Quality Center, MS Project, AQT

Confidential

QA Tester

Responsibilities:

• Based on every release, identifying the core area that needs to be tested for the new release.
• Performing Black Box, Regression and User Acceptance Testing (UAT).
• Effective defect tracking and reporting to improve communications and reduce delay.
• Creation of Standard Guidelines for User Interface Testing and tuned few stored procedures for improving performance.
• Provide support to the users of the tool by analyzing reported incidence.
• Incident monitoring, tracking and coordinate with the team to update the user manual.
• Maintenance of HTML documents used as a user manual upon every new release.
• Maintain the integration of tool with various applications and had generated and maintained project status reports on clarity.

Environment: Windows XP, Windows 7