SUMMARY

• Over 7.5+ years’ progressive experience in Information Systems Testing and Validation processes.
• Experience includes Testing methodology, strategies and tools.
• Involved with Test Design, Analysis and Development of Test Strategy for n - tier applications with expertise in Software Development Life Cycle (SDLC) and Agile methodology by participating as the QA Point of contact for all QA environments and ensure correct infrastructure is in place
• Experience in mobile based testing using both Android and IOS platforms
• Involved in smoke testing and regression testing in mobile and hand held devices
• Worked in testing and maintaining the HR systems of Performance and talent management (Success Factors) and LOA issues
• Hands on experience in Ecommerce retailing and worked on Omni channel environment and worked on 3 production builds
• Experience in Retail and Healthcare domains and SME in retail domain and worked with some big brand name retailers such as ( Confidential, Confidential and Lord and Taylor)
• Worked and tested on IBM Sterling OMS, COM and SOM application and WCS.
• Experience in Selenium IDE and Selenium Webdriver and automated tests for web based application
• Managed over 8 people on offshore and at onsite by coordinating offshore calls, getting status updates and managing the resources efficiently
• Performed functional testing, regression testing using QTP record and playback
• Tested both web based application and windows based application using QTP and have assisted team leads in keyword driven testing framework in QTP
• Created test cases using HP Quality Center, executed them and reported defects and logged them, prepared graphs and reports in Quality Center
• Experience in SAP Business One - Business analyst, application development and testing
• Have experience around creation of Functional/Smoke/Integration/Regression test cases for SAP B1 modules
• Experienced in Test Strategy Planning for post go-live testing for SAP B1 Projects
• Expertise in SQL Databases and queried in for generating test data when required
• BI Reporting Tools - Crystal reports(Business Objects), MS-SSRS
• Strong communication and interpersonal skills
• Ability to work and manage under high stress environment and a fast learner

TECHNICAL SKILLS

Tools: HP Quality Center (QC) 10.0, HP ALM 11.5x, QTP(record and playback), Selenium IDE, Selenium Webdriver

Testing Experience: Smoke testing, Functional Unit Testing, String Testing, Integration Testing, Regression Testing, End to End Testing.

Training: Testing, testing methodology and manual testing, Selenium Webdriver and IDE

Enterprise Software: SAP Business One, Java, JUnit

Methodology: OOPS

BI Tools: Crystal Reports, MS-SSRS

Web development: HTML, Basic style sheets

Database: MS SQL, Oracle, DB2 and MS Access

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

Sr Test Analyst (Healthcare)

Responsibilities:

• Coordinating and testing of reports in healthcare domain, with onsite and offshore teams
• Managing the employer and employee flows for plan shopping
• Managing and validating multiple modules such as Employer & Employee flow, Individual flow, Plan shopping as Broker, Special enrollment flow, Renewal flow and Data Migration
• Providing input when creating test scripts and creating test cases for complex processes
• Hands on testing and logging in the defects in a timely fashion
• Defect triaging with dev and connecture team to get the defects fixed
• Validating the functional document and provide input to offshore team to create test cases
• Provide inputs and stretch over the weekends and extra effort to cope with the agile timelines
• Created and executed test cases and recorded test results using HP ALM
• Initiated and participated in meetings with the clients and business team to better forge the understanding between business document and test cases
• Work with multiple teams such as Dev and connecture to meet with the timelines and get the defects fixed on a time

Confidential, St Louis, MO

Lead QA Analyst

Responsibilities:

• Coordinating and managing the testing of the retail ecommerce application
• Involved in mobile device testing for both IOS and Android applications
• Was involved in Agile based testing model after the project moved from waterfall model.
• Testing applications on wide range of Mobile handset of different vendors which includes IPhone, Samsung, Motorola, Windows Mobile, HTC, LG etc for both IOS and Android
• Validated Logs using “aLogcat” for mobile applications and hand held devices
• Coordinated testing with offshore team and reviewed and published results to the clients
• Performed testing in the Order Management System in the retail domain of the client using IBM Sterling Commerce
• Tested and coordinated various third party integrations such as Paypal payment method, Borderfree, Truefit and Vendornet(Buy online ship from vendor) scenarios in different web browsers(IE8,9, Chrome, Firefox)
• Created automated test using Selenium IDE and Selenium Webdriver and executed the test cases in Web based platform
• Performed various testing like system testing, integration testing, functional testing, regression testing and end to end testing in the Order Management System in IBM Sterling system for the client environment using java scripts
• Performed Regression testing of an application using Selenium IDE and Selenium Webdriver and created automated test scripts using Core Java and JUnit
• Tested various environments like OMS, WCS, IBM COM(call center order management) and SOM(store order management) both in web based and POS systems
• Managed bug reports by creating it and presenting it to my team and the client team and organizing defect triage calls.
• Performed compatibility testing with various mobile handsets to ensure that functionality works fine.
• Regression testing of release 3 applications and used Selenium webdriver for automation in the last release
• Worked and managed multiple releases. Coordinated with development and data team in setting up the environments for each release.
• Undergone various types of testing of the application like Functional testing, CIT, SIT and UAT
• Involved and presented reports in team meetings and to offshore Managed offshore team with 6 or more members by having offshore calls, getting the status updates

Confidential, Mooresville, NC

Test Analyst

Responsibilities:

• Testing of Talent Management Systems using Success Factors application
• Executed test cases manually and verified it against expected and actual results in the system
• Recording and maintaining the test results in HP Quality Center
• Performed compatibility testing with various mobile handsets to ensure that functionality works fine in IOS and Android applications as well as Blackberry models
• Review the requirement document, convert it to test scenarios and test cases
• Managed a bug report by creating it and present it to the clients
• Working with the business team in solving the pending issues that needs to be closed
• Executed test cases manually and recorded the results and verified it in the success factors application
• Validated and worked on Java script and reported defects to the development team.
• Undergone various types of testing of the application like Functional testing, CIT, SIT and UAT
• Testing applications on wide range of Mobile handset of different vendors which includes IPhone, Samsung, Motorola, Windows Mobile, HTC, LG etc.
• Tested the whole of Talent Management System module of Success Factors application and found defects and logged them
• Coordinate meetings with business and technical team in getting the issues resolved
• Managed offshore team with 3 or more members by having offshore calls, getting the status updates and updating it to the management and the client

Confidential, Bentonville, AR

Test and Support Analyst

Responsibilities:

• Manual testing of the Annual Incentives in the internal GAIN system.
• Performed manual changes for LOA in GN 52 and LP 51 forms in Lawson system
• Created and maintained test cases from test scenario document
• Coordinated with the development team and did white box testing using Java script
• Created defects and followed up on the defects to get them fixed both from development team and from BA’s.
• Performed execution of test cases manually to verify test results in both People Soft and Lawson systems
• Compared expected versus actual test results
• Maintaining and performing application support for the GAIN modules in HRIS systems
• Creating and maintaining of remedy tickets for user application, working in HR applications of the system in leave (LOA), incentives and performance talent management.
• Managing and solving of the Performance and Talent Management (PTM) tickets in the internal system in HR systems
• Working with the business people to support and solve the leave and leave issues for the employee details in the system
• Testing and maintenance of employee leave details in Lawson and People Soft systems
• Managing and solving of the Performance and Talent management issues in the internal system in HR systems
• Coordination between Tier 1 and Tier 3 on the PTM issues that Tier 2 gets
• Participating in weekly Tier 2 and Tier 3 meetings and giving in suggestions and inputs for enhancing the performance from Tier 2 perspective
• Preparing a Tier 1 training opportunity for learning purpose of Tier 1 on a daily basis and sending it to Tier 1 management
• Managed offshore resource with 5 or more people by having offshore calls every day, getting status updates and updating it to the clients and managing the resources

Confidential, Fort Worth, TX

Test Coordinator

Responsibilities:

• Coordinating with the functional and technical teams in the entire testing activity
• Ensure test team has appropriate quality of data in test environment
• Develop and define test plans
• Supports loading of test scenarios and test cases in Quality Center and managing the testing processes in the Quality Center
• Running reports in Quality Center showing the testing status, defect age, defect severity graph, and testing progress reports to the team to make sure testing process is on a right track
• Conduct daily meetings to report test execution process and defect status
• Coordinating in preparing the test strategy document with the project manager
• Responsible for reporting needs of Quality Center to support the standards and templates defined by the program test manager
• Working with the project manager to prepare the testing time line coordinating between the team and the management
• Following up with the testing team to make sure there are no big issues in the testing or show stoppers and ensuring the testing is going as planned
• Escalating the testing based security issues to the security team and the project managers to make sure proper security roles are granted to the testers and there are no loose ends

Confidential, Youngstown, OH

Systems Analyst

Responsibilities:

• Executing Test cases manually to verify actual results and expected results and then documenting the results of the testing and re-testing (Regression) efforts to ensure compliance to the QA standards and SDLC standards.
• Created and maintained html based web templates
• Undergone various kinds of testing like Smoke testing, Functional testing, Integration testing, Regression testing and UI testing.
• Testing of web based application of a software product and used QTP for Record and Playback in testing, used check points, and object spy for effective testing
• Did functional testing and regression testing in web applications using QTP and worked in object repositories
• Edited the test scripts to get various results in QTP and run the scripts to run the same test with different validation data
• Tested both web based and windows based application using QTP for a client application which required intense testing and automated the manual test.
• Creation of test cases is done using Quality center and executed, logged the defects found and assigned them to the development team.
• Developed and validated the HTML templates and modified the existing web templates and by modifying the CSS and actual code.
• Involved in writing comprehensive test scripts based on business requirements and technical specifications.
• Involved in the testing of complete Open Enrollment process for year 2009.
• Involved in the testing of compensation cycles.
• Prepared and developed test cases, test scripts, and test approach documents.
• Created test cases and test procedures based on Functional Requirement.
• Designed reports using the reporting tool MS-SSRS.

Confidential

Development Consultant

Responsibilities:

• Responsible for creating Add-on Forms and Reports, database modifications for SAP Business One application using VB.Net, SQL Server and Crystal Reports(Business Object).
• Responsible for manual testing such as smoke testing, functional testing, integration testing, regression testing and end to end testing, creating test cases and test plans, documentation and application support.
• Tested the functionality in SAP Business One for an application created for sales module.
• Responsible for creation and maintenance of SAP-COM objects and supporting multiple clients in various countries.
• Worked under high stress environment to meet the deadline of the project.
• Generated Data Driven scripts that access the backend database.
• Assisted the team lead in the preparation of the Solution verification document.
• Worked closed with Business Analysts in analyzing the changes in the Requirements document.
• Hosted the Test Case review meeting and presented to BAs and developing team that the test cases written meet the requirements.
• Java and J2EE based application testing for web.
• Attended the weekly status meeting to report the status and discuss the recommendations for the future work plan.

Confidential

Software Engineer Trainee

Responsibilities:

• Extensively involved in Preparing Test Plan and Writing Test Cases.
• Involved in Unit testing, Integration testing and Regression testing
• Identified the test requirements based on application business requirements.
• Analyzed requirements based on application business requirements.
• White box testing of C and C++ applications

Confidential, Youngstown, OH

Jr. Systems Analyst - Internship in college

Responsibilities:

• Designed and developed web templates
• Prepared Test Plans and Test Cases
• Identified business/functional requirements and defined use cases and test cases
• Performed testing and documented results
• Generated operational reports and presented in team meetings