SUMMARY

• Over 7.5 years of experience in QA White Box & Black Box Testing and Scripting in the fields of Telecom, Investment banking, Mortgage and Consumer finance and Brokerage and Trading.
• Extensive experience with web and client/server applications.
• Extensive experience on working with Business and Functional Requirements in analyzing and creating test plans.
• Knowledge in C, C++, JAVA, Object Oriented Programming Methodologies, Object Oriented Analysis and Design and Distributed Technologies.
• Involved in implementation of 2 full SDLC and TDLC.
• Expertise in Manual, GUI, Integration, Regression, Functional, Unit, Security and System Testing.
• Strong quality assurance skills, in the area of automated testing, load and performance testing
• Proficient in Automated Testing tools Quick Test Professional, Win Runner, Load Runner, Rational Robot, Rational Test Manager.
• System programming in C++ including Win32 DLL injection and message capturing, Windows NT services, COM services, COM customized marshaling, RPC, APPC, cluster aware services.
• Excellent in writing Test Scripts, Test cases using VB Scripting, Shell scripting, Perl and Windows scripting.
• Experience in documenting and tracking bugs using various Bug reporting tools like Test Director, Quality Center and Rational clear quest.
• Experience in Confidential internal tools for Bug reporting (Product Studio), MITA, RPF and test execution (WTT/Windows Test Technologies).
• Strong knowledge in Oracle (7.x/8.x//9.x, 10.6), SQL (6.5/7.0/2000 ) Server.
• Programming experience in TSL, HTML, XML, SQL, Confidential - SQL, Perl and PL/SQL.
• A very good Team player with excellent presentation and interpersonal skills.

TECHNICAL SKILLS

Operating System: Windows NT/ 2000/2003/98/ XP, Vista, Longhorn, UNIX

Programming Languages: C, C++, JAVA, J2ee.

Testing Tools: Test Director, Win Runner, Load Runner, Quality center, QTP, Rational Robot, Product studio, and Bug Tracking system

Databases: Oracle 9i/8i, SQL Server

Technologies: ODBC, EJB, RMI, SOAP

Scripting Languages: VB Script, XML, HTML, Windows Scripting, Perl, shell scripting

Analysis and Design, Installation Tools: WTT, MITA and RPF, GHOST, Rational Rose, Star Team, crimson editor and PSPAD

PROFESSIONAL EXPERIENCE

Confidential, St.louis, MO

Sr. QA Analyst

Responsibilities:

• Participate in progression and regression testing of all the releases (12.10,13.02, 13.06).
• Review BR, FR and HLD documents and written test cases for progression testing.
• Added new test cases to regression test plan to test the CAPM application thoroughly.
• Supported CAPM system test On-Call inbox and resolved the issues with in the business turnaround time.
• Participated in defect testing and certified the fixes.
• Maintain test cases in Quality center.
• Provide outputs to the management and to the clients.
• Involved in opening defects, Defect Tracking process and Coordinate with Developers in fixing Defects.
• Interact with Treasury (end user of WEBCAPM application) and development team to identify design/development errors, to perform testing smoothly.
• Performed SQL queries to get the data from the Oracle server. Had good knowledge on TOAD and XML.
• Reviewed manual testing methods, developed and executed automated TSL scripts.
• Developed shell script to do extractions on the payments made to run EOD(end-of - day cycle) correctly
• Added mail command to cron tab entries to send email notification on CAPM service (AAV-affiliate account verification, WEBCAPM and PAM BIS- payment management) status daily
• Troubleshoot any issues encountered by analyzing the logs, Fixed and Tracked the defects throughout the life cycle.
• Tested the file formats (payment file, account conversion file, account load file, account enroll file) from other teams by processing the file via manage dropsite.
• Tested the connectivity of CAPM to other teams by sending the output files by ‘ndm’ing the file
• Tested real time extractions on online payments (pambis or via webcapm) made on TLG(mobility telegence) and light speed accounts.
• Tested batch processing (program KC250) of echeck and return files from CITI and JPmorgan chase for the dishonored check payments.
• Created and executed test case for reconciliation (program KC300,KC351 etc) of accounts.
• Executed test cases using SOAPUI to verify Webservices
• Performed security testing using Hack Bar on security vulnerabilities happened on refurnd (cancel/replace refund) page of WEBCAPM application.
• Tested by passing both HTML and URl encoding the values in the input fields and also injected alert scripts in the input data to make sure the page is not executing the alert script instead it read as text.

Environment: Java, Quality center 11.00, TOAD 10.6.0.42, SOAPUI 4.5.1, QTP 10.00, PSPAD, Crimson editor, Genxml, WEBCAPM GUI, Websphere5.0 PLD servers, Windows7 and Unix (OS: AIX 5.3.0.0 ML 08), IE 8.

Confidential

Silver Rated Tester

Responsibilities:

• Participated in different iOs app testing
• Participated in different android OS mobile functionality and usability testing
• Writing test cases basing on the exploratory path report.
• Retrieving the crash reports and debug logs and analyzed them filed performance bug reports basing on them
• Participate in load testing of mobile, desktop and web applications
• Participate in SAP EWS training session
• Participate in SAP EWS test cycles.
• Participate in IKEA Maximo training and UAT test cycle 1,2 and 3
• Participate in Maximo Ikea load test cycle.

Environment: Confidential, Apple iPhone3,4, iOS:, iPad. Samsung Galaxy, HTC Thunderbolt.

Confidential, San Antonio, Texas

Responsibilities:

• Act as Mercury Tools domain expert, meet with client groups to determine performance requirements and goals, determine test strategies based on requirements and architecture.
• Create and implement performance tests using Mercury Interactive LoadRunner and WinRunner, extensive advanced programming of LoadRunner and WinRunner scripts.
• Write custom functions and programs to support the load testing efforts, monitor resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Load and stress tested Web Based Applications and Trading Applications(Brokerage and Mutual fund).
• Identified functionality and performance issues, including: deadlock conditions, database connectivity problems, and system crashes under load.
• Provided management and vendor with analysis reports and recommendations, communicated with the vendor to resolve issues.
• Re-certify the proxy servers and a new version of the trading site a few months later. Identified new performance issues with the web site that appeared in the new version.
• Load and stress tested Brokerage Year End Tax Reporting Project .
• Identified configuration issue in the WebSphere HTTP server that would freeze the system with only 40 users on the system; as well as race condition and bottleneck in the login process.
• Load and stress tested both client server.
• Wrote a Perl script to schedule multiple load tests during off-peak hours.
• Created a script to simulate multiple Discoverer users on the system.
• Implemented and created a modified TSL language module to perform load testing of the phase 3 server.
• The module allows the control of multiple GUI clients on a single host without requiring a second server, allowing for higher scalability.
• Successfully identified bottlenecks and functionality issues with the application when running under heavy load.
• Automated regression testing of Speech Recognition Application for Investments
• Developed advanced WinRunner TSL test scripts in programming mode.
• Administered a TestDirector deployment. Performed upgrades, used the DBAdmin tool to repair TestDirector database, troubleshoot client issues.
• Wrote TSL scripts in programming mode, created custom functions. administered and maintained updates to the TSL script and GUI maps.
• Installed, customized and administered Mercury Interactive's TestDirector, LoadRunner and WinRunner test tools.
• Performing back end execution of Test data on Phase 3 and Stars.
• Troubleshoot any issues encountered by working with Star Team, Fixed and Tracked the defects throughout the life cycle.

Environment: Test Director, Win Runner 8.2, QTP 9.0, Load Runner 8.0, Java, J2ee, Perl, Plaid Utility Systems, Phase 3, Stars, Brokerage GUI, Mutual Fund GUI and Star Team.

Confidential, Columbus, OH

Sr.QA Analyst

Responsibilities:

• Reviewed User Requirements Document, Functional Requirements documents and Technical Requirement documents
• Responsible for Verification and Validation of the loan application.
• Interacted with Development team during all the phases of the project by participating in client-requirements discussions.
• Followed Black box methodologies to check the functionality of the application.
• Responsible for the creation and execution of manual/automated test scripts using Rational Robot.
• Used Rational Robot to perform Regression and Smoke Testing.
• Enhanced the Rational Robot scripts by using different Verification Points.
• Performing the Integration, System, Acceptance, Functional, Regression, Volume, Usability, Compatibility, Ad-hoc, Stress and Performance testing.
• Very good knowledge on RUP.
• Application for Manual and Automated Testing. Tested the back end Database by preparing Queries with SQL to retrieve data from database.
• Involving in the End-To-End Testing with other Interfaces. Coordinating with various Interfaces for Validation.
• Involving in Defect Tracking process and Coordinating with Developers in fixing Defects.
• Worked with the developers to identify the design/development errors, to resolve them and to get the software released to system testing.
• Involved in Cross Browser Testing using Netscape Navigator and Internet Explorer with different Browser Versions.
• Developed and maintained test cases in Rational Test Manager.
• Attending Testing and Project Core Team meetings.

Environment: VB.NET, SQL Server2000, UNIX Shell Scripts, Windows Pro, Internet Explorer, Clear Quest, Rational Robot 2003, Rational Test Manager, MS Office Tools.

Confidential

Software Design Engineer & Tester

Responsibilities:

• Developed Test Plans, Test Cases and Test Scripts for the File System components DFS, FRS, SMB. (Distributed file system, File replication system, Sever message block)
• Performed Automation of Test Cases using C# and Windows scripting, created WTT work flows for component functionality, System & Performance Analysis, Security, Regression, Interface and End to End testing.
• Enhanced the test cases to make them more reliable and scalable. Applied limits to test cases.
• Wrote new tests to test the new features in vista like command line support for symbolic links, creation of reparse points, verify creation and modification of extended attributes on files and folders.
• Participated in the testing of GDR (General Distribution Release), SP (Service Pack) and TP(Both Broad and Depth) Test Pass.
• Involved in testing of network APIs and updated registry using regedit as part of Distributed file system.
• Performed GUI Testing for Disc Quota and shared folders component.
• Automated manual testing of Site Awareness functionality in Windows 2000 using RPF, MITA and C#
• Developed scripts as part of automating the testing of Windows 2000, 2003, 9X and NT in file system area.
• Worked with GHOST and ODE to install different operating systems as part of interop (cross OS) testing.
• Experience in using Confidential Share point portal.
• Wrote new test scripts using VB Scripting and TSL.
• Performed System testing by executing the test scripts.
• Logged the Test bugs and application bugs in Confidential ’s PRODUCT STUDIO, done Kernel debugging to find the root cause and got them fixed.
• Helped the developer in debugging the Application bugs when privates had come.
• Review of business requirements, user manuals; use case specifications, system specifications.

Environment: WTT, Product Studio, C#, RPF, MITA, GHOST, ODE, Windows Scripting, Share point portal and VB scripting.