SUMMARY

• QA Lead with around 9 Years proven/track record of delivery, strong strategic vision and demonstrated ability to inspire/mentor teams, looking for challenging position.
• I can utilize my skills for the benefit of the firm by implementing latest QA programs for maintaining data quality standards ensure that the organization meets the legal compliance and clients’ needs.
• Highly qualified quality assurance lead with experience in various domains such as Banking, Insurance, Retail & Travel domain.
• Extensive experience in handling teams at multiple locations (on - site and offshore)
• Highly experienced in analyzing Business Requirement Document (BRD) and prepare estimations
• Requirement Analysis, Author Test Cases, Create Test Data, Set-up Test Environment, Execute test cases for Functional, System, Integration and Regression Testing
• Experience in HP ALM Test Steps design, Requirement Mapping to Tests, Executing Tests Manually, Defect Logging and Defect Reporting
• Experience using the JIRA tool for Defect Management
• Experience in Test Data Analysis and Data Validation.
• Has expertise in Test Case Design, Test Tool Usage, Test Execution, and Defect Management.
• Experience in Batch Testing
• Experience in all phases of SDLC and STLC.
• Trained in Automation Tool - Selenium Web Driver 2.0 & JMeter.
• Posses’ excellent analytical, communication, problem solving and interpersonal skills.
• Drive test strategy, test case walk-through, daily defect triage and test summary walk-through meetings with Project team
• Assist development team testing the functionality and identifying defects early prior to the development code review and also assist business team in the installation of Apps
• Excellent communication skills and strong interpersonal skills, which provides me the ability to interact with end-users, managers, and Developers.

TECHNICAL SKILLS

Operating Systems: Windows, UNIX

Languages: VBScript, C, Java

RDBMS: SQL

Testing Tools: SOAP UI

Defect Management: HP ALM, JIRA, Bugzilla

Virtualization: Hyper-V, VMWare

Tested Application built on: HTML 5, VC 5, SharePoint, Java and .Net based Web Applications,PHP.

Automation Tool: Selenium Web Driver 2.0, JMeter, Cucumber.

PROFESSIONAL EXPERIENCE

Confidential, Oak Brook, Il

QA Lead

Responsibilities:

• Leading a team of 6 both On-site and Offshore.
• Setting up the QA environment.
• Developing a detailed Test Plan, Test Case.
• Responsible for the analysis of business requirements, design documents.
• Managed test cases and created RTM (Requirement Traceability Matrix) and tracked Defects using HPQC.
• Extensively used HP ALM for Test Management activities.
• Responsible for reporting and escalating data issues arising from the project or daily support.
• Preparing Status Report for the project.
• Knowledge for the devices like Kiosk, PEDs for cashless transactions, Registers (Point of sales) like (PAR 7000 PAN JS960), BOS/ISP Servers.
• Testing of Confidential ’s apps for Offer on Android, iOS mobile systems.
• Building the Lab representing a store that has multiple POS systems on various configurations.
• Have knowledge of all the Confidential 's restaurant configurations.
• Testing involves building up the restaurant set up and installing the new patches\packages\configurations and executing the entire end to end test cases to validate the respective restaurant configurations.
• Configuring and Installing the Cashless appliances used in restaurants and executing test cases to validate the correctness of the system.
• Have extensive knowledge on various POS systems used in Confidential 's like PAR Vigo, PAR EVERSERV, Panasonic etc.

Confidential, Whitehouse, New Jersey

QA Lead\IT PMO

Responsibilities:

• Leading a team of 8 both On-site and Offshore.
• Leading and managing PMO tasks for all the projects under this client.
• Involved in Business Requirement gathering, estimation to identify and define Quality processes to be followed as per organization and Business Requirement, Estimated efforts required for Quality Assurance.
• Experience in Policy Administration Systems, Commercial Policy Premium Rating and Forms, Claims processing.
• Involved in developing a detailed test plan, test cases and test scripts using Quality Center.
• Developed and executed various manual testing scenarios, test cases, test scripts and exceptionally documented the process to perform functional testing of the application
• Responsible for the analysis of business requirements, design documents
• Managed test cases and created RTM (Requirement Traceability Matrix) and tracked Defects using HPQC.
• Extensively used HP ALM for Test Management activities
• Responsible for reporting and escalating data issues arising from the project or daily support.
• Documenting and logging issues, and working with developers, and IT teams to resolve identified issues
• Analyzes defects and continuously audits QA processes and software testing metrics to identify gaps and opportunities to improve quality creating weekly status reports that effectively communicate current goals and recent accomplishments to upper management
• Assisting business partners in User Acceptance Testing.

Confidential

QA Lead\IT PMO

Responsibilities:

• Managed team of 10 resources, both on-site and offshore processing to deliver high quality product
• Project management and single point contact to business and operations team with a responsibility of overall delivery.
• Weekly and Monthly status reporting to the PMO
• Provide functional guidance for Test Planning, Test case design and Execution
• Participate in SRS review and status meetings
• Buy-in at all levels to build ownership in projects for maximum overall performance.
• Interacted with multiple domain experts (Accounting and Administration) and client’s technical teams.
• Administered, reviewed and Managed Defects using the Quality Center Tool.
• Coordinate and establish Test data for validating systems integration with external interfaces for all environments as applicable for each iteration
• Involved in test Estimates and Metrics collection in each and every phase.
• Enhanced and Reviewed manual regression suite with all stakeholders in order to document end to end scenarios.
• Worked closely with automation team in planning, review and automation of the regression suite.
• Coordination with Offshore Team for setting up daily work priorities, including query resolution.
• Knowledge Transition and Training Team Members for Project specific requirements.
• Keep track of the changes and addition to the requirements.

Confidential

QA Lead

Responsibilities:

• Lead a team of 5 members.
• SOA testing using SOAP UI
• Direct interaction with the client on the status of the testing.
• Preparing Test Design Strategy
• Test Team Data Management.
• Test Case review
• Working with the BA’s on managing change requests
• Working with the IV&V team on delivering quality product to the customer.
• Executing and Analyzing the Code Quality Metrics.
• Updating the customer on the QMO details of the teams on a weekly basis.
• Sharing the product metrics with the customer.
• Presentation on the testing Activities to the Higher Management.
• Creating RFPs
• Generating status reports using QC and other Test Management activities
• Knowledge of Enterprise tester and Enterprise Architect for test execution and Requirements mapping activities.

Confidential

Junior QA Analyst (Programmer Analyst)

Responsibilities:

• Test Plan preparation
• Test case preparation
• Black Box test execution
• Regression Testing
• Bug Fix Verification
• Defect Tracking