SUMMARY

• Total of 16+ years of experience, and out of which 11 years in Software Testing. As a QA Manager / Lead / Test Engineer.
• Currently playing the role of QA Manager at CMC Homes.
• Have experience in Finance, Insurance and Healthcare domains.
• Played the roles as Technical Test Lead, Project/Test Manager and Onshore Coordinator for Confidential, Confidential Insurance and Confidential .
• Automation experience can execute the scripts from QTP.
• Strong experience in waterfall methodology, agile methodology and web testing.
• Expertise in using different Automation tools (Coded UI, Selenium, Soap UI, Quick test Professional & Load Runner).
• Led and managed the projects at onsite and off - shore locations.
• Expertise in Functional testing, System testing, Interpretability testing, Web testing, Web services, Mainframe testing, End To End testing, GUI testing, sanity testing and Regression testing.
• Expertise in designing test plans and strategy, creation of test cases, creating test data, test execution, logging defects.
• Experience in logging defects in JIRA
• Proficient Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design and Testing.
• Exposure in defect management tools like Quality Center (been QC Admin), Team Track, Clear Quest.
• Hands on tools like AQT (query tool), TOAD, SQL Server Management Studio, PuTTy (UNIX), RUMBA, SharePoint and EDMS.
• Effective communication skills and record for coordination among the project teams, stake holders, business sponsors and product support teams.
• Project delivery under stringent timelines and high pressure.
• Conducted a planning of the project activities through walkthroughs and meetings involving various leads from Development, Business, Stakeholders, Business Sponsors and Technical Support teams.
• Exceptional ability to maintain and build client relationships, frequent meeting one on one with clients, able to comfortably converse with all facets in the clients organization.
• Managing project status reports and deliverable decision-making changes for the release.
• Have very good knowledge Finance, Insurance and Healthcare domain.
• Experience in managing training activities by encouraging the team members to participate and conduct various technical & process related trainings.

TECHNICAL SKILLS

Platforms: Win XP, Win 7, Win 8

Testing Tools: Win Runner 7.0, Quality Center 9, Selenium, Quality Center admin, Team Track, Clear Quest, RUMBA (Mainframe), AQT (query tool), PUTTY (UNIX), IBM APPSCAN, QTP, TOAD, SQL Server 2008, SOAP UI (Web services)

Web Technologies: JDBC, Java SERVLETS, Java Script, JSP

DATABASES: Oracle, SQL Server 2013, MongoDB, MS Access

MOBILE DEVICES: iPhone, iPad, Android, Blackberry

PROTOCOLS: TCP/IP, HTTP, HTTPS, ODBC

SCRIPTING: VBScript, JavaScript, Shell Scripts

OPERATING SYSTEMS: Windows variants, MAC, UNIX/LINUX

Back End: Ms - Access, ORACLE 10, IBM DB2

PROFESSIONAL EXPERIENCE

Confidential, Montgomery, AL

Sr. QA

Responsibilities:

• Determining, negotiating and agreeing in-house quality procedures, standards and/or specifications
• Automated super Functionality of the application which dealt with, Portfolio, Renewals, Upgrades, Account Settings, Information History and Web Mail.
• Used Coded UI in VSTF 2013 for automation testing and TFS for the version control on all Automated Test Cases and Task.
• Used Microsoft Dynamics Customer Relationship Management (CRM) contents across multiple pages for reporting services.
• Created Smart Scripts for Regression of the application and maintained project standards and guidelines for ElementInfo Class for a single Workflow in C# file and made use of reusable helper Functions.
• Developed Selenium test case suite for Web applications utilizing Eclipse, JUnit and Selenium RC for browser independent test execution
• Performed Automation testing using Selenium Web Driver with JAVA and created test data for Black-box testing, Integration, System, and Regression suit.
• Designed Hybrid Frameworks and automated the tests with using the JUnit based on Page Factory Patterns and Data-Driven testing for Positive and Negative data from external Excel file, using POI. Jar and responsible in validating data from SQL server in database using JDBC
• Assessing customer requirements and ensuring that these are met
• Setting customer service standards
• Investigating and setting standards for quality
• Writing management/technical reports and customers’ charters
• Determining training needs
• Acting as a catalyst for change and improvement in performance/quality
• Directing objectives to maximize profitability
• Monitoring performance
• Supervising QA Leads.
• Meets quality assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
• Conducting walk-through and defect triage meetings with PMO/Dev teams.

Environment: Quality Procedures, Quality assurance, Quality Center, QTP, Oracle, Java, JDBC

Confidential, Durham, NC

QA Consultant

Responsibilities:

• Prepared effort estimations and communicate to the client
• Client communication
• Working as a Senior QA Engineer for the publishing team in Asset Management group at Fidelity.
• Implemented Hybrid Framework using Selenium WebDriver and used Page Object Model.
• Performed Migration, Functional and Regression using Selenium Grid.
• Implement and manage all Quality Assurance processes in an Agile environment.
• Generated the Daily Test Status email Reports and Logged Defects in JIRA regarding the Daily Smoke Tests
• Conducting walk-through and defect triage meetings with PMO/Dev teams.
• Coordinate and lead QA testing, managing the bug database, including bug reporting, regression testing, and fix verification.
• Maintain and present QA metrics to the upper management on a monthly basis.
• Understanding business needs user requirements and specifications.
• Ensure QA work is completed in accordance with project schedules.

Environment: Quality center, QTP, SOAP UI, Java, JDBC, Oracle 12C database, Agile,, Agile, JIRA, Jenkins, Java script, Bug database, Bug reports, Win 7

Confidential, AZ

QA Lead

Responsibilities:

• Coordinating the project activates with off-shore team of 3.
• Planning, assigning and organizing project tasks to off-shore team.
• Defect management by using JIRA
• Prepared effort estimations and communicate to the client
• Involved in Project management activities.
• Designed 20+ Sanity Test Script UsingSeleniumIDE &WEBDRIVER.
• Developed and Maintained Java Framework using Cucumber for UI and DB verification
• Worked on creating modularized test cases
• Worked on migrating test scripts from HP QTP to Selenium.
• Representing the project QA activates at client site.
• Prepared the test plan and provided walk-through to stake holders.
• Involved in the release walk-through, status meetings and sign-off meetings.
• Client communication
• Conducting walk-through and defect triage meetings with PMO/Dev teams.
• Coordinate and lead QA testing, managing the bug database, including bug reporting, regression testing, and fix verification.
• Understanding business needs user requirements and specifications.
• Ensure QA work is completed in accordance with project schedules.

Environment: Quality Center, QTP, Selenium, Agile, Jira, TOAD, Project Management, Stake holders, Bug data base, bug reports, regression testing

Confidential, NJ

QA Lead

Responsibilities:

• Coordinate and lead QA testing, managing the bug database, including bug reporting, regression testing, and fix verification.
• Scanned manuals and paperwork associated.
• Expert in automation script development using different automation tools like Selenium WebDriver (Eclipse, Java, JUnit)
• Prepared the test plan and provided walk-through to stake holders.
• Client communication
• Getting ENV Prepared. for running script
• Understanding business needs user requirements and specifications.
• Ensure QA work is completed in accordance with project schedules.

Environment: Quality Center, Clear Quest, Oracle, Java, J2EE, Manual Testing, stake holders, regression testing

Confidential

QA Lead

Responsibilities:

• Prepare QA understanding document.
• Generate test artifacts such as test strategy, test plan, test cases for the new and old features based on functional specification documents.
• Ensure QA work is completed in accordance with project schedules.
• Preparing daily status report

Environment: Internet Explorer, Type: Manual Testing, Test Management Tool: Quality Center, Bug Tracking Tool: Quality Center

Confidential

QA Lead / Integrated QA Lead / QA Manager

Responsibilities:

• Getting ENV Prepared. for running script
• Coordinate and lead QA testing, managing the bug database, including bug reporting, regression testing, and fix verification.
• Using INFORMATICA and PUTTY (UNIX) to load the jobs
• Toad to execute the queries
• Promote the build for SMOKE test, QA test, and Production test.
• Defining the test strategy and test plan
• Understanding business needs user requirements and specifications.
• Ensure QA work is completed in accordance with project schedules.
• Client communication
• Used RUMBA (Mainframe) as tool for data mining, it include Participant screen, Balance screen, Contribution screen, etc.
• It has Batch cycles happening overnight for balance and other transaction to appear. Used AQT to query Mainframe tables (similar SPUFY)
• Preparation excel sheet to migrate each and every field of existing test case to new test cases
• Preparation of excel sheet to transfer the bugs from CQ to QC in such a manner that not even a single field missing
• Handle the QA Leads of different project by promoting their respective builds to RTP server.
• Coordinate and lead QA testing, managing the bug database, including bug reporting, regression testing, and fix verification.
• Web Service testing

Environment: Internet Explorer, Type: Manual Testing, Test Management Tool: Quality Center, Bug Tracking Tool: Quality Center

Confidential

Responsibilities:

• Coordinate and lead QA testing, managing the bug database, including bug reporting, regression testing, and fix verification.
• Promote the build for SMOKE test, QA test, and Production test.
• Defining the test strategy and test plan
• Insure QA work is completed in accordance with project schedules.
• Understanding business needs user requirements and specifications.
• Client communication
• Creating the reports for execution, bugs
• Test cases creation, and execution, reporting bugs with Team Track.

Environment: Internet Explorer / ATG Dynamo, Type: Manual Testing, Test Management Tool: Quality Center, Bug Tracking Tool: Clear Quest

Confidential

Senior QA Engineer

Responsibilities:

• Understanding business needs user requirements and specifications.
• Defining the test template structure in Test Director
• Preparation of System integration Test Plans and Test Cases
• Test cases execution, reporting bugs with Test Director.

Environment: Internet Explorer / Tomcat, Type: Manual Testing / Automated Testing using Win Runner, Test Management Tool: Test Director, Functional Test Tool: Win Runner 7.0

Confidential

QA Engineer

Responsibilities:

• Understand business needs user requirements and specifications.
• Creation of Test Plans, Test Cases
• Prioritizing the critical modules.
• Execution of Test Cases in Test Director
• Defect reporting and tracking
• Communicating with the client, and PL, and PM, for proper implementation of the project.

Environment: Windows 9X, Inter Pentium II Systems, Type: Manual Testing

Confidential

Test Engineer / Programmer

Responsibilities:

• Design and coding of front-end forms, reports, creating tables.
• Scripting for important modules
• Communication & Status reporting
• Writing time counter scripting and server scripting.
• Result checking, comparison of the answers from the database with answers of an end user on server site.
• Checking for user login in every page using cookies, and passing the required comments as per user details in cookie.
• Test Cases and Execution of Test Cases.
• Defect reporting and tracking

Environment: Windows 9x, Internet Explorer, Intel Pentium II, Tools: Java SERVLETS, MS Access, Type: Manual Testing / Development.

Confidential

Test Engineer / Developer

Responsibilities:

• Testing / Writing Java Beans classes and use to test it using Beans Development Kit.
• Communication & Status reporting
• Use to test Beans using Bean Development kit, and with other test cases which has been written.

Environment: Win NT / Win 9X Environment, Tools: Java, BDK for testing Java Beans, Type: Manual Testing / Development.

Confidential

Test Engineer / Programmer

Responsibilities:

• Testing / Writing crystal reports in VB
• Wrote test cases for the Reports Module of the project.
• Communication & Status reporting

Environment: Win NT/ Win 9x, Tools: VB6, MS Access, Type: Testing / Development.

Confidential

Programmer / QA Engineer

Responsibilities:

• Created Help files in .HLP format. This required help compilers, and RTF editors
• Content testing, Layout testing, grammatical testing, spelling testing.
• Communication & Status reporting

Environment: Win NT/ Win 9x Environment, Tools: Help Compilers, RTF editor, Delphi, Type: Testing / Development

Confidential

Programmer / QA Engineer

Responsibilities:

• Comparison and check of the junk characters, extra blank space, and other needed details, which were checked for the data feeding operations.
• Communication & Status reporting
• Unit testing for each and every single module being created.

Environment: Win NT / Win 9x Environment, Tools: C/ C++, Type: Manual Testing