SUMMARY

• Over 7+ years of Software Quality Assurance experience working on wide range of platforms.
• Quality Assurance (QA), Testing of Client/Server, GUI and Web - based applications with expertise in Manual and Automation Testing.
• Superior testing skills following best practices and processes, professional and well documented.
• Strong experience in management and execution of Black Box, Integration, White Box, System, Functional, User Acceptance(UAT) and Regression testing of various applications/ client server applications and possess working knowledge of Automation Testing.
• Expertise in creating SQL queries for back end testing of API, Interface, Conversion etc.
• Managed QA projects through various Life Cycle models such as Agile, V, & Waterfall.
• Strong experience in defect tracking tools such as HP QC (Quality Center), Mantis & Lotus Notes.
• Experience in Testing with Web Services, XML.
• Extensive experience in testing of Java, Oracle Applications.
• Have good knowledge in Auto and Causality, Ecommerce & Banking.
• Experience in Planning and scheduling testing tasks and assigning work items to the resources
• Experience in managing, mentoring and guiding QA team members with effective processes
• Provided Product and Senior Management with estimates for QA project costs, resource needs and timelines.
• Responsible for providing final QA sign off on products and services for release.
• Worked closely with Project Management, Development, IT, and 3rd party Vendors to improve product performance and reliability, discuss issues, and evaluate product risks.
• Experience in coordinating and overseeing offsite teams and vendors both out of state and out of country.
• A strong customer advocate and believer in upholding strict QA best practices policies.
• Coordinated and participated in product design, requirement, scheduling, development, status, and bug triage meetings.
• Personal skills including Excellent Communication, strong sense of organization and effective time management and have the ability to work in a team as well as independently.

TECHNICAL SKILLS

Testing Tools: Quality Center, Mantis, Lotus Notes

Web Technologies: Java, JSP, Servlets, Web applications, XML, PL/SQL, HTML, JavaScript, Web services

Databases: MySQL, SQL Server2007, MS Access and ORACLE 8i/9i/10g/11g.

Operating System: Windows 7/XP/NT/2000, UNIX

Editors: MS Office, VISIO

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Sr QA

Responsibilities:

• Involved in Analyzing business and functional requirements document to formulate the test cases and conducted manual testing for the entire Confidential Auto quote and Bind application.
• Extensively involved in testing processes and comprehensively documented Test Plan, test cases.
• Tested backend with SQL commands on database using SQL, SQL Scripts and PL/SQL
• Involved in creating Test Plan for the application.
• Involved in executing Test Scenarios and Test Cases manually & assisted in development test cycles.
• Involved in bug tracking using Quality Center.
• Executed Linux commands in the backend to check for the existence of Linux files and correctness of the data.
• Involved in converting Business Requirements into manual test cases.
• Prepared test cases based on business and functional requirement.
• Involved in functional testing, regression testing and User Acceptance testing for various combinations.
• Performed Acceptance, System and Regression testing manually over GUI.
• Participate in Requirements and Functional Spec reviews of new features to convert them to comprehensive Test Specifications
• Reported and tracked defects.
• Worked closely with Developers, Business Analyst and User Representatives

Environment: Java, Web Services, XML, M-queues, Agile.

Confidential, CA

Sr.QA

Responsibilities:

• Analyzed the Business and system Requirements, scope, assumptions, dependencies and design documents.
• Involved in development of test plan document.
• Preparing Test schedule, Effort estimation and Test strategy.
• Identifying the functional scenarios for SIT & UAT phases.
• Maintained requirements and created Traceability Matrix between Requirements and Test Cases using Mercury Quality Center.
• Created and executed test cases using Mercury Quality Center.
• Organized test case review sessions with users and obtained sign off.
• Performing Functional testing and Regression testing.
• Tested the application compatibility on various browser versions.
• Prepare reports and test results after each release cycle for management and further test planning.
• Coordination with development team, manual testing team and tech support team.
• QA weekly meetings, bug review meetings, proposals for resolving the conflicts.
• Defect logging, analyzing and tracking to closure using quality center.
• Active involvement during roll out to production.
• Weekly reports, interim test reports, Go/ No Go reports etc. preparation and presentation to management.

Environment: Java, Oracle 11g, SIBS, IE 8 to 10, FF12-15, Chrome 16-21, Safari 4-5, MAC Book and iPAD, MSOffice

Confidential, CA

QA Analyst

Responsibilities:

• Responsible for business requirements gathering and formulating the testable requirements into test plan strategy
• Participated in requirements, functional specifications walkthroughs and involve in test effort estimations. Created and executed test cases using Mercury Quality Center.
• Developed test cases for web testing, System Testing, Regression, Database and Integration Testing
• Peer reviewed the scripts that have been developed by the teammates.
• Tracked bugs and reported using defect tracking and maintenance tool.
• Participated in walkthroughs and defect review meetings
• Performed as production support team member including developers and identified various data issues in production within no time.
• Prepared and reported Test Metrics on a daily basis with the results from regression testing conducted and defects identified.
• Performed the compatibility and Integration testing as well as Boundary testing for interpreting the positive/negative results.
• Interacted with the QA management to give an update of the testing effort, understanding any changed requirement and relaying it to the development team.

Environment: Java, MS-Office, SQL, Windows XP.

Confidential

QA Analyst

Responsibilities:

• Involved in Analysis, Design, and Functional Specifications to Identify Test Requirements, Design Test Cases, and Test Data with expected output.
• Involved in discussions with Business System Analysts and Development Team on System requirements.
• Involved in writing UAT Plans and UAT cases from Business and Functional Requirements
• Analyze the functional requirements, writing test cases for each and every object. Performed Black Box Testing from end user's perspective.
• Performed smoke testing for each new build of the application under test
• Created data base objects such as tables, stored procedures, triggers etc and normalized tables to store the optimum data.
• Performed back-end testing by writing SQL queries.
• Executed UNIX Commands on the backend to check the application server log files.
• Written PL/SQL queries for oracle database

Environment: Java, Web logic, Clear Case, Windows, UNIX and Oracle