SUMMARY

• Total of 11+ years of experience in IT QA. As a QA Manager / Lead / Test Engineer.
• Have experience in Finance, Insurance, and Telecommunication and Healthcare domains in Agile as well as Waterfall environment.
• Proficient in using test automation tools such as Selenium WEBDRIVER/IDE, QTP and Mercury Quality Center to develop automation testing scripts for web and client server applications
• Experience in Mobile Testing iOS and Android for the applications functionality
• Strong experience in waterfall methodology, agile methodology and web testing.
• Extensively used automated testing tools Selenium and Quick Test Professional for Functional and Regression Testing
• Experienced with Defect tracking systems such as ALM,QC/Test Director, BUGZILLA and JIRA Tracker.
• Expertise in using different Automation tools (Coded UI, Selenium, Soap UI & Quick test Professional).
• Configured Selenium WEBDRIVER and automated regression test cases using Selenium TestNG Java framework and Manual Testing
• Professional experience in designing Test Cases and Test Scripts for Mainframe, Windows, Java and UNIX environments.
• Experience in using test management tools like QC (Quality Center) ALM and Test Director. Have hands - on on experience in other bug tracking tools like BUGZILLA, TFS, and JIRA and other bug reporting tools to track test progress and deliverables.
• Expertise in conducting IAT (Internal Acceptance testing) and UAT (User acceptance testing).
• As part of automation testing, parsing and analyzing of log & report files.
• Worked closely with Development Team, Business Analyst and Marketing /Business to review the design of systems
• Experience in using Maven for continuous integration testing. Experience in version controlling tool using GITHub
• Experience in testing Client/Server, Mainframe, Oracle, Java Web based applications and testing Web Services/ API (REST & SOAP) using Soap UI
• Test Manager, HP Application Lifecycle Management (HPALM) i.e. Quality Center.
• Highly experienced Test Manager/lead in the technology services industry who has demonstrated the ability to lead diverse teams of professionals in a variety of roles, institutions, and fast-paced projects.
• Strong technical and business qualifications with an impressive track record of more than 10 years of hands-on experience in managing, leading, planning and testing various applications across different technologies.
• Test Manager, HP Application Lifecycle Management (HPALM)/ Quality Center.
• Experienced in Unit testing, Mainframe, Database, DB2 and Backend testing.
• Hands on experience using Work Soft Certify automation tool developed Factory approach, data driven framework and automated discussion, Web, Windows and Mainframe applications.
• Good understanding and experience in testing Mainframe and AS/400 applications.
• Hands on experience in QTP automation tool execution and design, Developed keyword and data driven framework for web and windows application
• Testing - Assembly testing, Integration Testing, Helped with User Acceptance Testing, Post deployment testing and also helped development team with unit testing.
• Worked on Banking, ETL, and Stock Loan and Telecom projects. Worked on all phases of testing from Planning, Design, Test Execution and Reporting.
• Hands-on experience of working on Automated Functional Testing tools (Quick test Professional, Rational Robot, Coded UI, Selenium, Soap UI, Test complete, Microsoft Team Foundation Server) Stress Load testing
• Strong experience writing SQL queries for back-end testing, UNIX commands for verifying log files, shell script, database refresh for QA environments, XML API testing.
• Excellent knowledge of analyzing software defects to provide management team with a thorough assessment.
• Excellent understanding of HIPAA 4010 and HIPAA 5010 as well as ICD 9 and ICD 10.
• Confidential ease in high stress environments requiring superior ability to effectively handle multi-task levels of responsibility
• Experience in Test Data Management (TDM) like masking, scrubbing and exposure in Data grid tool, Test Data Generator
• Excellent knowledge of Software Development Life Cycle (Object oriented programming, RUP, Waterfall, Win-Win, Agile, Scrum and KANBAN).
• Involved in pre-post QA support activities (Estimations, RFP responses, SOWs & Client presentations).
• Determining Task Dependencies, Identifying Milestones & Monitoring Critical Paths using Gantt Charts, Resource Plans (Schedule & Allocations), Network Diagrams and Entity Relationship Diagrams (ERD).
• Led and managed the projects Confidential onsite and off-shore locations.
• Expertise in Functional testing, System testing, Interpretability testing, Web testing, Web services, Mainframe testing, End To End testing, GUI testing, sanity testing and Regression testing.
• Expertise in designing test plans and strategy, creation of test cases, creating test data, test execution, logging defects. Experience in logging defects in JIRA
• Proficient Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design and Testing.
• Exposure in defect management tools like Quality Center (been QC Admin), Team Track, Clear Quest.
• Hands on tools like AQT (query tool), TOAD, SQL Server Management Studio, PuTTy (UNIX), RUMBA, SharePoint and EDMS.
• Excellent SQL experience in writing queries and SQL scripts to perform back end testing with various relational databases like Oracle, SQL Server and DB2
• Proficiency in C#.Net, ASP.Net, Testing Methodologies, Test automation Frameworks, SDLC Management and Agile methodologies
• Lead a team from the initial steps of requirement and use case analysis, test planning, writing test scripts, execution, defect tracking, defect retesting and eventually to full regression
• Effective communication skills and record for coordination among the project teams, stake holders, business sponsors and product support teams.
• Conducted a planning of the project activities through walkthroughs and meetings involving various leads from Development, Business, Stakeholders, Business Sponsors and Technical Support teams.
• Exceptional ability to maintain and build client relationships, frequent meeting one on one with clients, able to comfortably converse with all facets in the clients organization.
• Managing project status reports and deliverable decision-making changes for the release.
• Experience in managing training activities by encouraging the team members to participate and conduct various technical & process related trainings.

TECHNICAL SKILLS

Platforms: Win XP, Win 7, Win 8

Testing Tools: Win Runner 7.0, Quality Center 9, Selenium WEBDRIVER, Quality Center admin, Team Track, Clear Quest, RUMBA (Mainframe), AQT (query tool), PUTTY (UNIX), IBM APPSCAN, QTP, HP ALM, JIRA, BUGZILLA, TOAD, SQL Server 2008, SOAP UI (Web services), JIRA, Bug

Web Technologies: JDBC, Java SERVLETS, Java Script, JSP, HTML, XML, Web services, SOAP UI, RESTAPI

Languages: .NET, C#, C++, VB 6.0, OOP Java, SQL

DATABASES: Oracle, SQL Server 2013, MongoDB, MS Access, DB2, SQL Server 2000, Microsoft SQL Server 2008, ORACLE 10i

Work Models: Scrum, Agile

PROTOCOLS: TCP/IP, HTTP, HTTPS, ODBC

SCRIPTING: VBScript, JavaScript

OPERATING SYSTEMS: Windows variants, MAC, UNIX/LINUX

Back End: Ms - Access, ORACLE 10, IBM DB2

PROFESSIONAL EXPERIENCE

Confidential, NC

QA Lead

Responsibilities:

• Determining, negotiating and agreeing in-house quality procedures, standards and/or specifications
• Automated super Functionality of the application which dealt with, Portfolio, Renewals, Upgrades, Account Settings, Information History and Web Mail.
• Used Coded UI in VSTF 2013 for automation testing and TFS for the version control on all Automated Test Cases and Task.
• Used Microsoft Dynamics Customer Relationship Management (CRM) contents across multiple pages for reporting services.
• Created Smart Scripts for Regression of the application and maintained project standards and guidelines for Element Info Class for a single Workflow in C# file and made use of reusable helper Functions.
• Managed Quality Assurance testing for cross-functional project schedule and prioritizing.
• Worked with Scrum Masters, Product Owners, and Scrum team members to ensure success of Releases and sprints.
• Worked in Agile environment and ensured preparation of Test Environment and Test Data management with Development Team.
• Led a team of 11 software testers and QA engineers responsible for quality delivery.
• Define QA timelines for targeted start and completion date for Pre and Post migration and Signoff Documents.
• Involved in the analyze sessions to understand the business functionality with BA, PM and breakout sessions.
• Analyzed business requirements and design documents to identify verification and validation.
• Performed level of effort analysis on change request document and Mapping the request with RFC.
• Developed Selenium test case suite for Web applications utilizing Eclipse, JUNIT and Selenium RC for browser independent test execution
• Design & Implement Automation Test framework for Web UI and APIs (Restful web services and Web Sockets) using selenium WEBDRIVER, Soap UI and Java.
• Performed Automation testing using Selenium Web Driver with JAVA and created test data for Black-box testing, Integration, System, and Regression suit.
• Perform Manual Testing on the SAP and Mainframe Application. Performed backend testing using Mainframe Rumba
• Designed Hybrid Frameworks and automated the tests with using the JUNIT based on Page Factory Patterns and Data-Driven testing for Positive and Negative data from external Excel file, using POI. Jar and responsible in validating data from SQL server in database using JDBC
• Assessing customer requirements and ensuring that these are met Setting customer service standards. Investigating and setting standards for quality. Writing management/technical reports and customers’ charters
• Determining training needs. Acting as a catalyst for change and improvement in performance/quality
• Meets quality assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
• Conducting walk-through and defect triage meetings with PMO/Dev teams.

Environment: Quality Procedures, Quality assurance, Quality Center, QTP, Restful web services, Oracle, Java, JDBC, Selenium WEBDRIVER

Confidential, AZ

QA Lead

Responsibilities:

• Coordinating the project activates with off-shore team of 3. Planning, assigning and organizing project tasks to off-shore team.
• Defect management by using JIRA
• Lead the Onshore /Offshore QA team performing code reviews.
• Identified manual tests that can be automated and developed automation scripts.
• Performed testing of user stories/tasks in Iteration basis in Agile Methodology, designing and executing test cases in QC and reporting and mapped defects if any.
• Implemented Keyword and Hybrid Framework using Selenium WEBDRIVER and used page object Model.
• Performed functional, regression testing and executing automation scripts using Selenium during different releases by creating reusable methods, functional libraries with parameterized functions.
• Tested GUI scenarios and validated in Backend in DB2. Tested several packages developed using SSIS
• Wrote and ran UNIX Scripts for batch jobs. Prepared effort estimations and communicate to the client
• Performed testing on interfaces specific to the Ecommerce applications
• Involved in Project management activities. Designed 20+ Sanity Test Script UsingSeleniumIDE &WEBDRIVER.
• Developed and Maintained Java Framework using Cucumber for UI and DB verification
• Worked on creating modularized test cases. Worked on migrating test scripts from HP QTP to Selenium.
• Written extensive PERL and UNIX Shell scripting for data parsing and text parsing needs including archiving the old data, running backend jobs & setting up of job dependencies.
• Perform User Acceptance Testing (UAT) for this application. Representing the project QA activates Confidential client site.
• Prepared the test plan and provided walk-through to stake holders.
• Involved in the release walk-through, status meetings and sign-off meetings.
• Interaction with client to make sure nothing is missed from our team as well client
• Conducting walk-through and defect triage meetings with PMO/Dev teams.
• Coordinate and lead QA testing, managing the bug database, including bug reporting, regression testing, and fix verification.
• Understanding business needs user requirements and specifications. Ensure QA work is completed in accordance with project schedules.

Environment: Quality Center, QTP, Selenium, Agile, Restful web services, TOAD, Oracle, JDBC, Project Management, Stake holders, Bug data base, bug reports, regression testing, .Net, SQL server, Mainframe, Oracle 9i/10g, PL/SQL, MVS, IBM DB2, Bug Tracker, Windows XP, Microsoft Word, Microsoft Excel. INFORMATICA 9.1, SSIS, MICROSTRATEGY,HP Application Lifecycle Management 11, JIRA 6.1, AGINITY NETEZZA Workbench 2.1, SQL, Rational Quality Manager (RQM), SOAP, SOAP UI, JAVA, J2EE, JavaScript, Axe 3.5, TERADATA 12, XML, UNIX, MS-EXCEL, MS Visio

Confidential, Dallas, TX

Senior QA Engineer

Responsibilities:

• Understand 6 different Detail Business requirement, Detailed Technical Design Document, I Specification
• Review Deliverable’s with Business Analyst and Developers and prepare Test Scripts and Test data accordingly
• Attend 3 amigos meeting to understand business requirement and propose testing strategy
• Developed and maintained Selenium WEBDRIVER scripts using in-build framework, JUNIT and TestNG with detailed reporting and screenshots
• Expert in Automation script development using Selenium Web driver using TestNG and JUNIT using Java and created around 1200 test scripts.
• Manage 10 Members team both offshore/onshore
• Well versed in designing and executing Manual Test Case and Test Scripts
• Responsible for preparing requirements traceability matrix to ensure that all requirements were covered with respective test cases
• Used Quality Center for tracking, reporting and managing bug life cycle during testing process.
• Responsible for assigning automation tasks to the QA team
• Executed test cases for integrated testing in live UNIX QA environment and validated the request and response in the XML files.
• Worked with development to ensure timely delivery of product. Created different Automated scripts to test functionalities
• Organizing the test cases using Build Management too, Maven and scheduling the .bat file for continuous integration testing.
• GeneratedHTML Test Result Reportsusing ReportNG. Worked onwaterfall, Agile/Scrummethodology for test execution and automation.
• Extensively created Data Driven Test scripts to read data from excel using POI API for testing.
• Identify system/application bottlenecks and work with Bottom line to facilitate the tuning of the application/environment in order to optimize capacity and improve performance of the application to handle peak workloads generated via LOADRUNNER tool to simulate activity
• Tested the functionality for Account Verification process giving contact role and verified on field status.
• Tested the functionality for contact's billing, mailing address and creating contact for existing account.
• Wrote UAT scripts using Mercury Quality Center. Performed UAT testing with Business Users.
• Helping business user to identify UAT test case for their execution. Executing 25% UAT test cases to help business.
• Record UAT results for further verification, by taking screenshots. Actual and expected results are compared for UAT, UAT test results are determined.
• Called External functions in VB Script. Parameterized the scripts to avoid hard coding of frequently changing values
• Validated web services using SOAP UI by testing XML request and response data with SOAP.
• Validated the Web Services testing using WEB API(REST) both Request and Response messages
• Conducted End to End Testing, Dev2Devand supported UAT and supported when quality product is deployed to the production.
• Experience in writing SQL queries in TOAD for Oracle. Experience in writing SQL joins queries to retrieve and validate the data
• Responsible for managing and organizing designing/testing documents and logging defects using HP QC
• Prepare Test Summary Report Confidential the end of testing phase with results of readiness of system deployment to production.

Environment: Selenium, Maven, TestNg, JUNIT, Restful web services, Eclipse, Quality center 11.5/ALM, Rally DEV, UNIX, Soap UI, SPLUNK, Java Toad for Oracle, Quality Center 9.2, Quick Test Pro 9.2/9.5, SOAP, VB Script, LDAP, E-Commerce, UAT, .NET, SQL, HTTP, XML, Linux, Web logic, Web sphere, IIS,ASP,VB, HTML, JAVA/J2EE, My SQL 5.0,Java and MS Office.

Confidential

QA Lead

Responsibilities:

• Analyzed the Business Requirements Document, created the test plan and prepared detailed test cases for new Functionality
• Performed testing on interfaces specific to the Ecommerce applications.
• Executed the test scripts and logged the defects using TFS. Prepare/Create System Test Plan and Non-functional Test Plan
• Providing an Estimate for the Test Case execution and total estimation of the project.
• Performed Root Cause Analysis for all the assigned issues for existing functionality such as (Corrupted Data, Code Error)
• Executed the test cases, recorded the results and documented defects, questionable functions, as well as inconsistencies in software program functions, outputs, online screens and content
• Experience in Web Services Testing using SOAP UI, WSDL provided by the developers.
• Created test suites and performed data driven testing using SOAP UI. Validate request and response xml through Soap UI.
• Developed and maintained Selenium WEBDRIVER scripts using in-build framework, JUNIT / Maven and TestNG with detailed reporting and screenshots
• Expert in Automation script development using Selenium Java and created around 1200 test scripts.
• Create and run BAT File to execute Automation Test Suites and generate XSLT Reports using Apache Maven and TestNG
• Modify and update Automation scripts when developers change the code in Agile Environment
• In the regression phase, the project was automated using Selenium. I was responsible for developing a dynamic framework which could automate all the test cases.
• Used Maven to build and run the Selenium automation framework. Once the script got over, framework used to send the automation reports over email.
• Performed Regression testing on new builds, every modification in the application using Selenium WEBDRIVER
• Tested compatibility of application for dynamic and static content under various cross browsers using HTML IDs and XPath in Selenium
• Involved in executing database queries using Oracle SQL developer
• Identified and documented defects using JIRA to ensure applications functionality
• Execute the Mainframe Batch/Online jobs and document the Test Result
• Used SVN/CHANGEMAN, GITHUB, version control tool for code repository
• Identified and tracked defects, generated bug reports and submitted test report
• Assisted client implement User Acceptance Test (UAT) including creating Test Plan, generating test data, designing test cases, preparing test environment and executing test
• Conducted Functional, System, Regression, and (UAT) User Acceptance Tests. Developed User-Acceptance Test scripts and assisted users in conducting UAT.
• Worked closely with users and program developers to ensure application development meets with the user expectations
• Effectively conducting the Daily Triage meetings. Worked closely with Project and Project managers to provide testing timelines.
• Evaluated testing results for each potential release build using Quality Center and listing summarized bug information in priority sequence, recommended viability of release for production.
• Preparing Weekly action report & QA feedback to QA team & Manager.

Environment: Web Logic, Java, Quick Test Pro 8.2, Quality Center (ALM), XML,SOAP UI, UAT, MSJVM, Oracle 8i/9i/10g, SQL Server, DB2, Mainframes.

Confidential

QA Lead / Integrated QA Lead / QA Manager

Responsibilities:

• Getting ENV Prepared for running script. Coordinate and lead QA testing, managing the bug database, including bug reporting, regression testing, and fix verification.
• Using INFORMATICA and PUTTY (UNIX) to load the jobs. Toad to execute the queries
• Promote the build for SMOKE test, QA test, and Production test.
• Defining the test strategy and test plan. Understanding business needs user requirements and specifications.
• Ensure QA work is completed in accordance with project schedules.
• Interaction with client to make sure nothing is missed from our team as well client
• Used RUMBA (Mainframe) as tool for data mining, it include Participant screen, Balance screen, Contribution screen, etc. It has Batch cycles happening overnight for balance and other transaction to appear. Used AQT to query Mainframe tables (similar SPUFY)
• Preparation excel sheet to migrate each and every field of existing test case to new test cases
• Preparation of excel sheet to transfer the bugs from CQ to QC in such a manner that not even a single field missing
• Handle the QA Leads of different project by promoting their respective builds to RTP server.
• Coordinate and lead QA testing, managing the bug database, including bug reporting, regression testing, and fix verification. Web Service testing

Environment: Internet Explorer, Type: Manual Testing, Test Management Tool: Quality Center, Bug Tracking Tool: Quality Center

Confidential

Responsibilities:

• Coordinate and lead QA testing, managing the bug database, including bug reporting, regression testing, and fix verification.
• Promote the build for SMOKE test, QA test, and Production test. Defining the test strategy and test plan
• Insure QA work is completed in accordance with project schedules. Understanding business needs user requirements and specifications.
• Interaction with client to make sure nothing is missed from our team as well client. Creating the reports for execution, bugs
• Test cases creation, and execution, reporting bugs with Team Track.

Environment: Internet Explorer / ATG Dynamo, Type: Manual Testing, Test Management Tool: Quality Center, Bug Tracking Tool: Clear Quest

Confidential, NJ

QA Lead

Responsibilities:

• Coordinate and lead QA testing, managing the bug database, including bug reporting, regression testing, and fix verification.
• Scanned manuals and paperwork associated.
• Prepared the test plan and provided walk-through to stake holders.
• Getting ENV Prepared. for running script
• Understanding business needs user requirements and specifications.

Environment: Quality Center, Clear Quest, Oracle, Java, J2EE, Manual Testing, stake holders, regression testing

Confidential

Senior QA Engineer

Responsibilities:

• Understanding business needs user requirements and specifications.
• Defining the test template structure in Test Director
• Preparation of System integration Test Plans and Test Cases
• Test cases execution, reporting bugs with Test Director.

Environment: Internet Explorer / Tomcat, Type: Manual Testing / Automated Testing using Win Runner, Test Management Tool: Test Director, Functional Test Tool: Win Runner 7.0