SUMMARY

• Have more than 8 years of experience as a Quality Assurance Analyst in QA Methodologies and Testing.
• Have complete Understanding of Agile development process
• Excellent understanding of Software Development Life Cycle from project definition to post - deployment documentation.
• Excellent understanding of the QA life cycle - From test plan, test execution, to reporting bugs.
• Deep understanding of Sabre Commands(Create, Retrieve PNR etc. using sabre commands)
• Extensive experience in manual testing of Client server and Web based applications.
• Experience in testing XML requests and responses of web services using SOAPUI and Fiddler.
• Extensive experience in Functional, Regression, Integration, Load Testing and System Testing.
• Good understanding of Microsoft Team Foundation Server and Microsoft Test Manager(MTM)
• Used Quick Test Pro extensively to automate testing the functionalities of the application and used the scripts for Functional and Regression Testing.
• Extensively used VBScript concepts like Regular Expressions, Functions and Conditional Statements in QTP.
• Implemented Automation Framework using Hybrid, Data Driven and Modular framework approaches.
• Experience in testing database applications of RDBMS in Oracle, My-SQL and SQL Server by executing SQL Quires.
• Knowledge of back-end testing on UNIX to check the log files and permission etc.
• Solid experience in Microsoft tools Word, PowerPoint, Excel and Access.
• Experienced in dealing with end clients, coordinating with Business Analyst at various stages of QA life cycle.
• Attended and organized defect status meetings, weekly Project Status and Task Review meetings.
• Cherish leadership qualities and ability to lead a team.
• Excellent analytical, problem solving, interpersonal and communication skills.
• Good at multi-tasking and works well under tight deadlines with high efficiency.
• Ability to work in a team environment or independently.

TECHNICAL SKILLS

Tools: SNTE(SABRE), Site Core, Quick Test Professional(QTP)8.2,9.0,9.2,10.0,11.0 SOAPUI 3.5, 2.5, 4.0, Fiddler 4Microsoft Test Manager 12

Reporting Tools: Microsoft Team Foundation Server, HP ALM Quality Center 9.0,9.2,10.0,11.0RQM and RTC 4.0

Scripting Languages: VB Script, Groovy Script

SDLC Models: Agile (Scrum), Waterfall

MS - Suite: MS-Word, MS Excel, MS PowerPoint, MS Outlook

Protocols: HTTP, HTTPS,HTML,SOAP, REST

Database: Oracle 9i/10g, MS SQL Server 2008, MySql

Operating system: Windows -98/NT/2000/2003/XP/Vista, Unix ( Linux)

Browsers: IE 4.0,5.x,6.x,7.0,8.0,9.0 and Netscape, Safari, Mozilla Firefox, Chrome

PROFESSIONAL EXPERIENCE

Confidential, Honolulu, Hawaii

Sr.QA Analyst

Responsibilities:

• Working in a highly productive Agile Team, working closely with Developers, Business analyst, Scrum masters and Product Owners. Participated in Sprint Grooming meetings with Dev Leads, Product Owners and Business analyst for grooming all the Sprint related business requirements.
• Helping the Production Support Team
• Giving Knowledge Transfer sessions to Offshore Teams for all Feature developed during the Sprints
• Manual test case Execution on the application throughout the Booking Engine, which includes creating PNR and validating ITA fare remarks in Sabre
• Extensively worked with SABRE native Terminal Emulator for checking ITA fare remarks ticketing, ancillary Purchases, VCR information
• Used Microsoft Test Manager extensively for Creating Test Scripts and executing all the Functional test cases. Extensively used Microsoft Team Foundation Server for maintaining Sprint tasks and work reporting purpose
• Performed Functional and Data Driven testing and validated response using assertions in SOAPUI, Validated web services using SOAP UI by testing XML request and response data with SOAP, Used Groovy script for JDBC connection and property transfer .Did web services Testing using SOAPUI for SOAP based services
• Extensively worked with XML files for mapping Services response with google ITA response in respect with Fare filings
• Extensively performed smoke testing, Continuous integration Testing, Functional Testing, web services testing, Sanity Testing during the Sprint
• Supported Production team with Build Verification Testing after each and Every Build deployment in Prod Environment
• Extensively used SQL Server for Data base testing, used various SQL commands to query the data base in order to validate correct Data being displayed on Front End
• Performed Mobile, Tablets, IPad and IPhone testing throughout the Sprints in order to meet business requirements. Performed testing on real devices on Dev Environment as well as used open source Emulator( Google Chrome Canary)
• Participated in UAT, Worked with developers, project managers, operations, Offshore teams and tech support to achieve project goals timely and effectively
• Worked with Share point to Store information about projects, Test plans etc.

Environment: SNTE Terminal (SABRE), Fiddler version 4.4, SOAPUI 4.0, Team Foundation Server(TFS), Microsoft Test Manager, SQL Server Management Studio, Share point

Confidential, Jacksonville Florida

Sr.QA Automation Tester

Responsibilities:

• Analyzed functional specification and created test cases and test plan as per user requirements
• Used Groovy script and VB Script extensively for test automation scripting
• Created and Implemented Automation Framework and maintained it accordingly
• Manually Executed test plans and test cases to verify actual results against expected results
• Automation of test cases using QTP 11.0, Use of VB Script, User Defined functions, Data Driven approach, Recovery Scenario, Descriptive Programming, FileSystemObject, XML object and SQL queries for Database verification in the script
• Performed web based testing on Java based applications. Creating XML files for customer enrollment and de enrollments.
• Involved in Generating/Executing Automation Test Script using QTP 11.0 on different Environment.
• Testing IVR for customer representative Use
• Implementing Automation Framework like Keyword Driven for the Automating using Keywords of multiple sets of DATA
• Performed Functional and Data Driven testing and validated response using assertions in SOAPUI, Validated web services using SOAP UI by testing XML request and response data with SOAP, Used Groovy script for JDBC connection and property transfer .Did web services Testing using SOAPUI for SOAP based services
• Using QTP automated all the test cases used for Regression testing.
• Worked with Check points, Synchronization point, Data Driven Testing, Parameterization, Output Values etc. Prepared test data and prepared required Shared and Local Object Repositories Saved Functions and Sub Procedures in Library files and used them whenever needed. Worked with Recovery Scenarios (Pop up Window, Object State, Test Run Error and Application Crash) Worked with Environmental Variables and Prepared Environment File (Ex. Built in and User Defined Variables)
• Used HP Application Life Management tool version 11.0 for test data management and maintenance.
• Load Testing and Performance testing of the application using SOAP UI
• Worked with Log files to analyze Results
• Extracted Data from Database and Validated test results
• Participated in UAT, Worked with developers, project managers, operations, Offshore teams and tech support to achieve project goals timely and effectively
• Participated in Business requirement and functionality Specification Reviews
• Worked with Share point to Store information about projects, Test plans etc.

Environment: Unix, JAVA, Groovy Script, VB Script, J2EE, HP ALM Quality Center 11.0, QTP 11.0, Microsoft Office, SOAPUI 3.5, IVR, WinSCP, Mongo DB, Oracle SQL Developer (3.1.07), Windows 7/Vista.

Confidential, Tallahassee Florida

Sr. QA Analyst

Responsibilities:

• Actively interacted with Team Members and Project Management team to analyze the business process and requirements interacted with business analyst to obtain specific system specifications/requirements.
• Worked In Agile SDLC Model Environment.
• Did Backend Testing on Oracle Database.
• Worked with IVR and tested the same for CSR Use
• Identified Test Scenarios and defined cases for Functional, Integration, System, Database, and User Acceptance Testing.
• Used Groovy script and VB Script extensively for test automation scripting
• Actively participated in GUI (Graphic User Interface, Content Validation) testing, Functional testing, System testing, Ad-hoc testing and coordinated UAT, Web based testing. Implementing Automation Framework like Hybrid Framework for the Automating
• Used HP Application Life Management tool for test data management and maintenance.
• Implemented Data-Driven test to verify the same functionality with multiple sets of data
• Extensively Participated in the UAT team and performed Load Testing.Tested applications developed in Java with J2EE framework for Assessment division.
• Responsible for test design and development for client software by jurisdiction and product line. Completed systems analysis for integration with Seibel and web portals. Performed Functional and Data Driven testing and validated response using assertions in SOAPUI
• Validated web services using SOAP UI by testing XML request and response data with SOAP
• Used Groovy script for JDBC connection and property transfer
• Did web services Testing using SOAPUI for SOAP based service
• Prepared and executed automated test scripts as per the business requirements and Requirements specifications Document using VB Script in QTP 10.0.
• Designed, develop and maintained test cases for jurisdictionally specific installations of client solutions including, but not limited to, external file processing, reporting, real time data entry and retrieval. Verified accuracy of GUI entered data by database (Oracle) analysis.
• Ensured that financial information was correct with day end processing and that all business rules were followed when completing daily, weekly and monthly processing.
• Designed and developed documentation to demonstrate current functionality of client software so that it may be used as a reference for QA and Development. Mentored Jr. QA and new hires to increase their level of knowledge so they could be a productive, contributing team member.
• Setup the POS (Point of sale) device provided by different vendors.
• Downloading builds in POS devices and simulators.
• Writing test cases for AT (Administrative terminals) which are UI for states.
• Executing test cases in HP Quality Center 9.0.
• Executed SQL queries Using Oracle to fetch test data and performed Data Validation Testing.
• Attending weekly meetings with team.
• Writing test plans after JAD (Joint agreement discussion) is over and requirements are final.
• Prepared Status Reports Every Week, which includes Revision History, Test case status, Defect metrics, QA Issues and Defects
• Involved in mentoring Jr QA personals.

Environment: J2EE, Groovy script, VB Script, WebSphere, IVR, Putty, QTP 10.0, Excel, Access, SOAPUI 3.5, XML Schema, XML Spy Siebel, Oracle 10g, UNIX,WINSCP, Quality Center 9.0, Rational Team Concert 4.0, SOA.

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Performed Functional, System, and Regression testing of a web based application working in an Agile environment.
• Involved in developing detailed test strategy, test plan, test cases using Quality Center for Functional, Navigational, and Regression Testing.
• Performed Functional Testing in web services using SOAPUI 2.5
• Performed Smoke Testing on the application before accepting the build for a major testing effort.
• Usage of QTP’s Data Driven Framework, various GUI Check points, Synchronization points and performed Exception Handling in QTP scripts.
• Did Backend Testing on SQL Server and ORACLE DB.
• Usage of Descriptive programming and VB-Script (QTP) to enhance script performance.
• Mapped the custom objects to the standard objects where necessary and inserted Bitmap and Text Checkpoints where needed, to compare the current behavior of the application being tested using QTP.
• Used Mercury Quality Center for Scheduling and executing test sets, collecting test results, analyzing the data and involved in preparing requirements traceability matrix.
• Formulate methods to perform Positive and Negative testing against requirements.
• Logging and managing the defects in Quality Center.
• Work with developers on resolving defects by providing detail test steps, logs, screenshots.
• Work closely not only with internal team but external teams BAs, Developers to meet deadlines.
• Provided management regular status on QA activities with various test metrics: Requirement to test case to test execution to defect traceability matrix, Reports and Schedules as necessary and participated in the design walkthroughs and meetings.
• Developed SQL Scripts to query the database and verify against the GUI results.
• Used database checkpoints to verify the data in the application with that in database and across different versions of the application.
• Provide support including after hours and weekends.

Environment: QTP 9.0, J2EE, Quality Center 10, SOAPUI 2.5, VB Script, TOAD, Oracle 9i, Java, Web HTTP/HTML, PL/SQL, SOA.

Confidential, IRVING, TEXAS

QA Analyst

Responsibilities:

• Interact with SMEs, Business Analysts in understanding business requirement and convert Business Process requirement into functional test specification and UAT specifications in compliance with testing processes of filling forms, following procedures, guidelines and templates.
• Did UNIX Shell Scripting (ex: ksh, bash etc) Planned and defined manual test cases in order to validate SharePoint portal from an end users perspective for modules including Web Parts, Dashboard, Navigations.
• Maintained the Requirement Traceability Matrix (RTM) to track the coverage of Requirements vs. designed test cases.
• Did Backend Testing on MySql. Used Quality Center as Test Repository for Requirements, Test plans, mapping business requirements to Test sets, archiving the Test results by build wise, Tracking Defects, Analyzed the productivity based on the open, closed, blocked, Reopened bugs.
• Manual Business components with respect to the requirements.(BPT)
• Involved in providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity.
• Involved in Release testing that includes Functional, System testing.
• Performed regression testing for every modification in the application & new builds using QTP.
• Converted manual test cases into Quick Test Pro (QTP) automated scripts.
• Recorded the actions of application in QTP, made enhancements to the VB Script recorded in Expert view
• Performed data driven test by testing the same set of functionality with different inputs in QTP
• Created GUI/Bitmap/Database checkpoints and library for re-usable actions.
• Developed scripts by using Descriptive Programming to handle objects Dynamically in QuickTestPro
• As part of compatibility testing, executed the workflow manager web application related test cases on different browsers like Internet Explorer and Mozilla Fire Fox on different Operating Systems.(validation)
• Conducted extensive database testing, wrote and pass SQL and PL/SQL queries to the Oracle using TOAD
• Executed the scripts and modified the scripts as per the enhancements and bug fixes.
• Participated in discussions with the Development team Work collaboratively with development/database teams to improve system performance, to verify volumes of data on GUI and .Net applications.

Environment: Manual testing, Automation Testing, Windows 2003/ XP/Vista, SOAPUI 2.5, UNIX, Shell Scripting Linux, VB.Net, SQL, HP Quality Centre 9.2(BPT), HP QTP 9.0, Citrix, FileNet, IE 6.0,7.0, SharePoint., MySQL

Confidential

QA Tester

Responsibilities:

• Identified the test requirements based on application business requirements and blueprints.
• Developed test scenarios and test procedures based on the test requirements.
• Participated in preparing Test Plans.
• Executed functional and system tests manually.
• Executed Test Scripts and analyzed the results based on the requirements.
• Use Mercury Test Director to house all test documentation and report/track all issues and defects.
• Generated defect reports and the summary and progress graphs using Test Director.
• Communicated with Functional Analyst on any issue clarifications.
• Actively participated in Bug triage meetings.
• Submitted Coverage Status report of tests performed on weekly basis.
• Involved in Project meetings and interacted to other team members in order to resolve the problems.

Environment: Mercury Test Director, .Net platform, MS SQL Server 2000, JAVA.