SUMMARY

• Over 5 years of extensive experience in diversified fields of the Software Development Life Cycle (SDLC), specializing in Quality Assurance Process and Methodologies.
• Involved in Offshore - Onsite engagement models..
• Excellent experience in testing Client/server and Web applications.
• Extensive experience in MANUAL and AUTOMATED testing using automation testing tools, Test Management Tools (Mercury Quality Center, Test Director, Clear Quest), Functional testing tools (Quick Test Professional, Win Runner, Silk Test) and performance testing tools (LoadRunner, Silk Test)
• Extensive experience using Quality Center
• Strong experience in Financial, Energy, Media, Telecom, Wireless and Manufacturing domains.
• Able to apply broad technical and functional expertise to organize and implement White-box and Black-box test efforts and to analyze requirements for software design, development and validation.
• Expertise in developing, Test Case Design and Test Scripts based on User Requirements Specification (URS) and System Requirements documents.
• Involved in all phases of product development including requirement, design, construction, testing, implementation, code reviews and support.
• Excellent knowledge of Software Development Life Cycle (SDLC), Quality Assurance Life Cycle (QALC) and Defect Management Life Cycle.
• Experience with Agile Software Methodologies.
• Extensive experience in Database Testing with SQL Server, Oracle and DB2.
• Experience in Change Management, SCM (Software Configuration Management).
• Experience in SOA Manual and Automation testing
• Strong communication and interpersonal skills. Strong Team player and contribute towards the team goals.

TECHNICAL SKILLS

TESTING TOOLS: Quick Test Pro (QTP) 9.2, LoadRunner 8.0,, Rational Test Suite. Bugzilla, Etrack (Internal Tool), SOAPUI

BUG TRACKING TOOLS: Quality Center 9.0, Test Director, Rational Clear Quest.

PROJECT MANAGEMENT TOOLS: MS Project, Rational Clear Case

DATABASES: SQL Server 2008,, Oracle 9i, DB2, MS Access, Toad, Aqua Data Studio, Advance Query Tool (AQT), SQL Server Management Studio.

LANGUAGES: C, C++, C#, VB.NET, Java, Visual Basic 6.0/5.0

WEB TOOLS: ASP.NET, VB.NET, J2EE, JSP, XML, ASP, Java Script, VB script, DHTML, HTML, Siebel

WEB & APPLICATION SERVERS: Web sphere, Web logic, Web Services

OPERATING SYSTEMS: Windows 2000/ME/XP, Windows 9x/NT,7,8.

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

QA Analyst/Certification Analyst

Responsibilities:

• Conducted certification with issuers and acquirers for 13.1 pulse release.
• Performed Regression Testing with the processors in a live environment of dynamic transaction using QTP.
• Extensively involved in Functional Testing and coordination with the Technical team to attain Customers satisfaction.
• Report and track defects and traceability in HP Quality Center created and maintain defects metrics
• Worked with independent Test Labs to provide Certification Services and document Requirements and Processes for scheduling and executing certification.
• Executed Test Cases manually, reproduced, reported software defects using JIRA
• Screening and Certifying various Acquiring /Issuing institutions to comply with various EFT Networks and Protocols that align with PULSE/ Confidential financial processes.
• Involved in performing Connectivity Testing between the Host and the Switch which exchanges robust financial transaction data in very short succession of time.
• Monitoring and Trouble-Shoot of various Links using tools like Clear2Pay/Lexcel tool.
• Proficient in handling the terminals like POS (Point of Sale)& ATM configuration and their Testing along with Test Cases being explicitly created and documented for implementation team
• Framing the Settlement Reports among banks by processing through Secure CRT.
• Client interface for project enhancements of the Connex Advantage platform including Tandem hardware and application software
• Hands- On expertise in using CONNEX Software to route debit card transactions from any acquiring terminal or network to any issuing financial institution or network,
• Conducted Stress Testing with Processors and Acquirers effectively resolving the issues and contributing the adapted measures to “Best Practices in EFT Testing”.
• Added new processor details and updated the existing processor information in CED Database.
• Participated in User Acceptance Testing UAT.
• Managing transmittal of Processor Test Reports following daily certification with PULSE Processors and Net-to-Net relationships
• Extensively used Clear2Pay Simulator Tool and Crystal point OutsideView for transactions testing.

Environment: IBM Mainframes, Tandem Server Repository, QTP, Quality Center 10.0, CONNEX, Oracle10g TOAD, SQL/PL-SQL, Lexcel, Windows 7/8.

Confidential, Houston, TX

QA Tester

Responsibilities:

• Understand and review the requirements.
• Participated in Functional Walk-troughs to validate the application design against the Test Cases.
• Performed GUI testing and Navigational Testing.
• Authored Test Cases in Test Director after the analysis of Requirements/Use cases.
• Extensively performed Functional and Regression Testing.
• Performed Regression Testing after each build.
• Performed Backend testing to validate the data using Toad, added SQL queries to the required Test cases.
• Experience of using Clear Quest, Quality Center as Bug tracking tools
• Executed automated test scripts using QTP for Regression testing
• Extensively used Oracle and SQL to perform backend database testing for data integrity.
• Recorded defects in the defect-tracking tool “Test Director”.
• Assigned Priority and Severity based on the defect found.
• Work closely with technical support, developers, database team’s management etc to quickly validate defects, assess severity and find temporary workarounds and permanent resolutions.
• Prepare UAT test case and execute the test case.
• Provide weekly status report to the Project Manager and discuss issues related to quality and deadlines.
• Perform final release testing and Release sign-off.
• Performed backend testing on UNIX and Windows environment.

Environment: ASP.NET 3.5, C#, QTP 9.2, Quality Center 9.0, SQL 2008, Oracle9i, TOAD, SQL/PL-SQL, Sun Solaris 9 (SunOS 5.9), Windows XP/Vista/7.

Confidential, Los Angeles CA

QA Tester

Responsibilities:

• Understanding the Functional documents and creating the Manual test cases.
• Creating Test Plans and test cases for the projects.
• Involved in Daily touch point for Scrum methodology.
• Extensively worked with Quality Center, also worked with Add-ins to upload Test cases, Test Scripts and Test documents.
• Wrote test cases, designed steps & uploaded automation scripts in Quality Center
• Worked with Off-shore team and initiating walk-through for status reviews
• Involved in multiple projects simultaneously.
• Delegating tasks along with offshore teams.
• Involved in development of all testing-related documentation, including test plans, test cases/scripts and defect reports.
• Conducting weekly defect status meetings for the project team for all the projects involved.
• Ensure review of QA documentation for accuracy, consistency, and completeness.
• Sharing Test Execution Reports and Defect Status Reports to higher management

Environment: WebServices, C++, Oracle, Windows XP/2003 XMLs, SOAPUI, Java, J2EE, Quality Center 9.2.

Confidential, Los Angeles CA

System Test Engineer

Responsibilities:

• Written test cases based on the business rules and Use Case documents
• Attending Scrum meetings and writing test cases based on discussion with Dev team
• Uploading the test cases in Toro(Internal tool), based on the Use Cases
• Creating the web service request test data based on the test cases
• Executing the test cases using SOAPUI and web services hosted on a WebLogic server and validating the responses from the web services.
• Exclusively followed WaterFall Methodology.
• Validating the backend using Toad on Oracle DBMS
• Logging defects in Bugzilla and tracking them Designed and created the entire Quality Assurance strategy from the ground up Test Strategy and Test Plan, Test Data, Test Case Matrix, Requirement and Traceability Matrix.
• Transformed Functional Specs into Test Requirement Documents.
• Involved extensively with conducting Integration, System, Security, Functionality, and Regression Testing of the application.
• Creating the test data based on the test cases

Environment: QTP 9.0, Oracle 9i, Toad, Aqua Data Studio, Bugzilla, Web Services, SOAPUI, Toro, XMLs, VMware, UNIX, Java, J2EE, Oracle 10g, Toad, Quality Center 9.0

Confidential, Fairfield, CT

System Test Engineer

Responsibilities:

• Developed and edited end-to-end manual test cases.
• Coordinating offshore & onsite activities.
• Providing status updates to management.
• Tested the functionality of the application manually to test the business process.
• Functionality testing is performed manually.
• Involved in writing Test Scripts for the main application functionality such as validation, business workflow.
• Producing functional specification
• Followed Waterfall & Agile methodologies.
• Initiating Scrum meetings
• Initiating Walkthroughs for Offshore and Onsite teams for daily status and updates
• Used Clear Quest for defect reporting and tracking.
• Involved in Functionality and Regression Testing.
• Installing Patches and Builds.
• Created requirements and generated traceability matrices to ensure that all the requirements are covered by the test cases
• Attended business meetings and coordinated with developers and business analysts.
• Worked with System Test Review Team and Developers to resolve system test issues and re-test
• Enhanced Testing Scripts to increase the performance of the application.
• Built Test scripts for different modules of application to check the performance of the application using Loadrunner.
• Executed set of scripts for each release & gauged the performance of the application.
• Regularly involved in discussion with developers with the test results to improve the performance.

Environment: VMware, Solaris, UNIX, Java, Java script, VXML, J2EE, Rational Clear Quest, Loadrunner.

Confidential

Test Engineer

Responsibilities:

• Executed test cases by using manual testing to verify actual results against expected results.
• Modified and updated the test cases at regression testing time period.
• Developed user guide for the generic functions.
• Conducted the Regression tests for already reported Bugs to test whether fix has been applied.
• Got trained on the testing tools such as LoadRunner, Winrunner, QC, QTP
• Logged defects and tracked them to resolution with internal Bug tracking tool.
• Performed extensive regression testing during each quarterly release and provided production support for extended hours.
• Performed browser compatibility testing using IE, Firefox and Safari.
• Reviewed XML Display Files.

Environment: Ms Excel, Ms Word, MySQL, Photoshop, HTML, XML and JavaScript.