SUMMARY

• Having 7+ years of overall results driven and diversified IT industry experience in analyzing system functionality, conceptualization, design and implementation of QA testing strategy for telecom, insurance & financial, Web based and Client/Server applications using manual testing and automation testing on Windows platform.
• Experience in Software Quality Assurance and QA implementation testing of Client/Server and web - based application.
• Good understanding of QA methodology and Software Development Life Cycle (SDLC).
• Developed Test Plans, Test Scenarios, Test cases, Test Scripts and Test summary reports for Manual as well as Automated testing for various applications to ensure proper business compliance.
• Understanding of Business process and the application complexity for client server and web based applications.
• Tested web application in waterfall and agile development process.
• Diverse experience in Information Technology with emphasis on Quality Assurance, Manual Testing using, Quick Test Professional and, ALM (Quality Center/Test Director) .
• Extensive experience working as primary contact with Customer Service, Business, QA and Development teams for major releases, recreation of customer issues, subsequent patch testing and successful release of patches and service packs to clients.
• Hands on experience managing on-shore and off-shore model test teams for various corporate Company.
• Diverse work experience on Functionality Testing, Integration Testing, GUI Testing, System Testing, Regression Testing, Smoke Testing/Sanity Testing, User acceptance testing (UAT), End-to-End Testing.
• Very knowledgeable in Project Planning including resource planning estimating, Requirement Analysis, Risk Management.
• Expertise in Problem solving and Bug Reports using Bug Tracking Tools (ALM -Quality Center, Bugzilla).
• Extensive experience working with Databases such as MySQL.
• Solid skills in backend (in both Relational & Hierarchical database) testing. Writing SQL queries, generating reports to ensure data integrity and validating business rules.
• Strong Interpersonal Skills, Self-motivation, Co-ordination Skills and the ability to communicate both orally & in writing with people at all levels.
• Extensive experiences working in a dynamic fast-paced environment and have ability to handle stressful situations.
• Proven strong analytical and problem-solving skills and pay great Attention to Details.

TECHNICAL SKILLS

Test tools: Quality Centre, Bugzilla, SOAP UI

Data Bases: MySQL, Oracle

Operating Systems: Windows, Unix

Other: XML, JSON, Rest API

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Performed the analysis of business requirements, functional specifications and assisted in the creation of the Test Plan.
• Developed Test Case scenarios and reviewed the Functional Design Document.
• Working as a QA specialist independently to test the user interface using manual/automated regression scripts.
• Used Quality Center (QC) for Test Management.
• Coordinate tested environments with developers during the testing phase.
• Develop and execute test cases to perform manual testing. Performed Ad-Hoc testing manually after each build.
• Involved in TestingWeb Servicesusing SOAP UI.
• Worked extensively with mappings using expressions, aggregators, filters, lookup, joiners, update strategy and stored procedure transformations.
• Extensively used Pre-SQL and Post-SQL scripts for loading the data into the targets according to the requirement.
• Attended Meetings on Test Execution Plans and Progressive Development on Test Environments
• Extensively interacted with developers and Technical Analysts on Technical Errors.
• Track bugs and report defects using HP Quality Center (QC).
• Maintained a Complete Issue Track Record on all Bug Zero Creations.
• Interacted with TEST Co-coordinators and Leads in Various Phases of the Project scope and Development Areas.
• Attended QA status meetings and defects are tracked on time, reported, retested and closed the defects and responsible for delivering quality solutions.
• Attended weekly status meetings showing progress and future testing efforts to the project manager.

Environment: Mercury Quality Center 9.0, MySQL, SOAP UI

Confidential, Irving, TX

QA Analyst

Responsibilities:

• Wrote Test plans, Test cases, executed Test cases for SQL/backend test and tracked defects in Quality Center based on the Business Solutions Requirements.
• Interacted with business analysts and developers in requirements analysis, design review, testing and documentation for application developed in agile environment.
• Participated in Daily Scrum to keep track of new requirements from the project.
• Good experience with working on Offshore-Onsite model and leading teams.
• Helped identifying the test for automated testing during various test phases and ran the Automation scripts.
• Performed System Testing, Integration System test, End to End, regression testing, UAT test and Production test per the needs of the application and record Issues / Defects and track in Quality Center.
• Performed Backend/SQL Test for Insert, Update, and Functions.
• Participated in business requirements reviews and software system (application) designs for testability.
• Immediate notification / escalation of issues to the Management.
• Ran the daily defect status meeting sent daily testing status to the team.
• Ensuring content and structure of all the testing artifacts are documented in SharePoint site.
• Generated Reports in Front end and validated Reports in Backend to ensure data integrity and validate Business rules.
• Maintained and executed the regression test to make sure the existing functionalities remain unaffected due to the new code drop.

Environment: SQL, XML, Quality Center 9.2

Confidential, Columbus, OH

QA Analyst

Responsibilities:

• Reviewed business requirement documents and technical specifications
• Designed and developed the test plan and test strategy from the functional specifications and technical requirement documents using MS-Office
• Wrote Manual Test Scripts using MS-Excel and ALM (Quality Center)
• Used ALM (Quality Center) as repository for requirement analysis, design test cases execution, bug tracking and reporting
• ALM (Quality Center) was used to track defects and report to development team
• Managed and reviewed test cases with the Business Analyst and other members of the project
• Manually testing the application functionality and ran Automation test scripts to perform functional and regression testing using QTP.
• Assisted in preparing automation test scripts QTP.
• Executing regression tests at each new build in QTP.
• Uploaded test cases from excel to ALM (Quality Center)
• Tested all application on different operating systems such as MAC OSx, Ipads and various versions of windows OS

Environment: Mercury ALM (Quality Center 11.5), Share Point, SQL

Confidential, CT

QA Tester

Responsibilities:

• Worked closely with Developers, Analysts, and Architects to identify the scope of testing.
• Involved in testing the web and other supported client/server interfaces.
• Involved in planning the test approach and Executing Test Scripts based on functional requirements.
• Involved in Black box testing of Application Functionality as per the Business requirements.
• Created and Maintained Regression Test Scripts for overall business process and executed them in QA Environment.
• Performed Backend Testing to ensure the authentic retrieval of the data from the database.
• Backend testing of the DB by writing SQL queries to test the integrity of the application.
• Involved in tracking and reporting defects and was also responsible for communicating the status to the development team.

Environment: QC, SQL, Oracle 10g

Confidential, Mountain View, CA

QA Tester

Responsibilities:

• Designing and developing Test Plan, Test cases, Test Scripts on different applications.
• Creating Requirement Traceability Matrix (RTM).
• Performing Smoke Testing, Functional Testing, System Integration testing, Regression testing, and Database testing at various phases of the development and test cycles.
• Developing test scripts for Functional testing, System testing, Regression testing and Integration testing.
• Extensively developing Complex SQL Queries for Backend Testing.
• Extensively working with Data base verifications and Validations
• Performing Browser compatibility testing using Windows, Linux, and UNIX environment.
• Writing shell scripts to run scripts in the UNIX environment to connect to the database and perform security testing.
• Identify, log and track system defects using Quality Center.
• Actively participating in weekly Team status meeting and defect status meeting.

Environment: Quality Center, Manual testing, SQL, Oracle, MS Word, MS Excel, UNIX, LINUX.