Quality Analyst Resume
Alpharetta, GA
SUMMARY
- Over 6 years of experience in software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
- Experience in documenting Test Plans, Test scenarios, Test Cases, Test script, Manual Bug Reports, Product Installation Guide as per Technical and Functional Requirement.
- Experience in performing Black Box, System, Functional, Performance, Security, Regression, Acceptance, and Installation Testing.
- Worked on Test Automation using UFT and Selenium
- Actively participated in status meetings and reported issues proactively.
- Worked on Agile and Water fall Methodologies.
- Tested application on various Operating systems like windows, XP, Vista.
- Experience in Web Application Testing, database Testing (SQL) and Mobile Testing.
- Experience in Bug tracking tool like Bugzilla and HP QC.
- Worked on file handling in UNIX environment.
- Domain experience in Telecom, Banking/Finance and Healthcare.
TECHNICAL SKILLS
Certification: Scrum Framework
Operating System: Windows, Unix, vista
Web Service Testing Tool: SOAPUI
Bug Tracking Tool: Bugzilla, HP Quality Center, JIRA
Language: Core JAVA 4, SQL, VBScript
Web Servers: Tomcat 6.0, IBM Web Sphere 7.0
IDE’S and Tools: Eclipse 3.0, Putty, WinSCP, SQL Developer
Test Automation Tool: UFT, Selenium
PROFESSIONAL EXPERIENCE
Confidential, Alpharetta, GA
Quality Analyst
Responsibilities:
- Worked on Business Critical CRM projects.
- Worked on different software methodologies like Water fall and Agile Methodology (Scrum) to meet timelines with quality deliverables.
- Performing Black box Testing, User acceptance testing, Functional, Integration, GUI, System, Regression, Security testing, and production support testing
- Analysis the logs on UNIX /Linux servers
- Used SOAP UI to test the XMLs for generating the Emails and SMS
- Worked on Test Automation using UFT
- Participated in migration process, preparation of test packages, release documentation, etc.
- Interact with production support personnel to ensure that critical and major production issues identified timely manner.
- Participated for the production release support testing during the Iphone 5S and 5C launch
- WinSCP/FileZilla is used for the file transfer during the log transfers
- RFHUtil tool is used for submitting the XMLs to the Queue Manager
- Actively filed the high priority defects during testing the multiline accounts, B2B accounts, campaigns, surveys etc
- Interact with different team for identifying any integration issues and providing solution if it’s related to data or configuration.
- Involved in Quality Improvement and Root Cause analysis Process.
- Interacted with business analysts to understand business requirements and convert it into Test cases.
Environment: /Technologies/Tools: XML, SQL, HTML, IE/Firefox, Windows, UNIX, SQL Developer, WinSCP, Putty, SOAP - UI, RFHUtil and HP Quality center, Oracle 10
Confidential
Responsibilities:
- Personal Development & Training System (PDTS) is an internal application of Confidential &T, which used by Confidential &T employees to do a Training, request for access and much more.
- Interact with business analysts to understand business requirements and translate these into Test cases.
- Creating and updating Test cases as per the project requirement.
- Tested different forms using UFT and Manually.
- Identify the defects and insert required details into Defect tracking system Bugzilla
- Designing, reviewing, execution of test cases and defect management
- Involved in different meeting like Scum, Test cases Review, Defect Management etc
Environment: /Technologies/Tools: SQL, IE/Firefox, Windows, Bugzilla, VBScript, UFTJIRA
Confidential
Jr. Test Engineer
Responsibilities:
- Nclaves (Health care domain) it’s a web application that allows family members to create a secure family enclave. Think of it as a virtual family room. In it, family members can enjoy a variety of tools and technologies to monitor health Confidential home.
- Assisted the Project Manager in setting realistic project expectations, in evaluating the impact of changes on the organization and plans accordingly, and conducted project related presentations.
- Conducted iterations and communicated results and milestone achievements to the stakeholders while keeping the developers closely updated on all documented refinements.
- Played a key role in the planning, testing, and implementation of system enhancements and conversions.
- Involved in the Quality Assurance Analysis and testing of HealthCare Product.
- Attended requirements, design meetings, review, analysis of requirements, design documentation and working sessions to understand business requirements and system design specifications.
- Actively participated in creating requirements traceability matrices and test plans.
- Developed Master startup scripts by using reusable, copy actions and performed the regression testing for each release.
- Developed Function Test scripts to validate features for end user perspective, according to the Requirements and Application Flows.
- Provided support for UAT testing team as required for the application.
- Team participation in implementation of patches and other code fixes with Production Support, Change Management Process and IT Operations.
- Provided clear concise feedback to Development team on recurring errors both on an individual and team basis with aim of long-term reduction of defects found in final release.
- Used SOAP UI to test generating the Service request and validating response.
- Analysis the logs on Unix/Linux servers
- Provided back end testing for database auditing and data validation using SQL scripts. Involved with cross-functional Teams and Users
- Involved in designing and developing automated functional Test suite using selenium Web Driver.
Environment: and Technologies/Tools: IE, Windows/UNIX, Selenium,core Java, SQL, Bugzilla.
Confidential
Test Engineer
Responsibilities:
- Participated in Test cases writing, Test Case Execution, Generating Bug Reports, Web Testing, Integration Testing, Regression Testing and Installation Testing, etc.
- Prepared following documentation: Test Cases, Manual Bug Reports, Product Installation Guide.
- Involved in designing and creating test plans and test cases as per the business requirements and functional specifications.
- Reviewed the test plans and test cases with the team and fixed the issues.
- Imported requirements and test cases to Mercury Quality center.
- Mapped requirements to test cases in Quality Center.
- Created test cases for both GUI and Backend.
- Logged in defects in Quality Center under appropriate project and communicated with development team to notify the defects.
- Written SQL queries to fetch the data and test the accuracy and consistency of the data.
- Analyzed data on Charts & Graphs and reported data issues in QC by attaching a snap shot of the graphs having issues.
- Created test data for testing.
- Performed System Testing, Regression testing.
- Actively participated in defect review and status meetings and reported any issues proactively.
- Generated test status reports for the test case document and to fulfill the test closure criteria.
Environment: and Technologies/Tools: UNIX, Windows, SQL, Tomcat, Putty, SQL Developer.
