SUMMARY

• Strong Quality Assurance and Testing background of 12 years, with a Master’s degree in Information Technology.
• Analyzed Business Specifications developed Test Plans, Test Cases and executed them.
• Involved in Smoke, Functional, Integration, System, Regression Testing, Network Testing and User Acceptance Testing.
• In depth knowledge of QA/Test Principles, Methodologies and Techniques in regards to Black Box, Gray Box and White Box testing.
• Performed the White Box and Black Box testing for functionality and structural flow of an application.
• Performed Manual and Exploratory Testing web based applications
• Experienced in bug reporting tools like Bugzilla, TFS, PVCS, Test Director and Quality Center.
• Experienced in test automation using Mercury ools WinRunner, LoadRunner and QTP
• Experienced in Testing Database Applications of RDBMS in ORACLE 7.x/8.x/9.x./10.x and SQL Server - in depth experience in SQL and PL/SQL
• Experienced in UNIX commands and Shell Scripting
• Experienced in full Software Development Life Cycle (SDLC), QA Life Cycle, Methodologies and Validations to ensure the Quality Assurance Control
• Worked in formalized as well as ad-hoc QA process environments
• Recommended improvements, revisions and enhancements to programmers and system analysts
• Very Good Experience in working with Agile/Scrum Methodology
• Accustomed to organization specific software quality initiatives and SEI/CMM Level 5 practice requirements
• Excellent team player with strong interpersonal, communication, technical, analytical and organizational skills.
• Extensive testing experience in handheld (PDA) devices, Mobile Devices, Security Devices and SOA Testing

TECHNICAL SKILLS

Defect Tracking Tool: TestDirector, Quality Center, BugZilla, JIRA, PVCS

Testing Tools: QTP, Win Runner, Load Runner, Soapui, PushTo Testmaker, QC

Languages/Scripting: PL/SQL, SQL, Java J2EE, JavaScript, UNIX Shell

Web Technologies: HTML, Perl, XML, SharePoint

RDBMS: Oracle, SQL Server, MS Access

Version Control: TFS, CVS, Rational (IBM) ClearCase

Operating Systems: Windows 7, iOS, Android, Windows XP, Windows Vista, UNIX

Browsers: IE, Mozilla Firefox, Safari, Chrome

Other tools: SQL Plus, Visio, Toad, Junit, Oracle Reports, PDA

Application/Web Servers: JBoss, WebLogic, WebSphere, Apache, IIS

PROFESSIONAL EXPERIENCE

Confidential

Senior Software QA Engineer

Responsibilities:

• Performed Regression Testing, Smoke Testing, White box and Black Box Testing
• Did requirement gathering, analysis and research before starting testing
• Used both waterfall and Agile methodology of testing
• Performed web services and API testing using Soapui
• Tested various devices like CK721A panels,S321-IP,HID Network Panels, Mercury Panels like EP1501, EP1502, EP2500,MR 16 in, MR 16 out, MR 50, MR 52, MR 51 e, AD300, AD400, PIM 400, Aperio, MRDT, On Board Terminals
• Tested various feature e.g. Procedures, triggers, Holidays, Time zones, Access groups, Terminal Groups, Elevators, Otis EMS, OTIS Compass, Kone IP, Site Parameters, Partitions, Panel Card Formats, Soft Alarm, Input Groups, Output Groups, Intrusion Area, Intrusion Zone, Panel holidays and panel time zones
• Tested Cardholders, badges, badge image, access messages on real time list, alarm monitor, Output Control, Door Control, Operator accounts, menu permissions, map maker, guard Tour, CCTV/AV player, Guard Tour
• Used Tera - term- pro to perform various functionalities
• Used Add- Card Tool to add cardholders to P2000
• Used MISDB tool to create badges. Also, performed API testing using XML-Rpc Tool.
• Used Team Foundation Server for writing test cases, logging defects, Test Reports and Test Plan. Also used PVCS for logging defects.
• Involved in testing various reports related to terminal, panels and all features of P2000
• Worked extensively with P2000 security Management System- Web based UI
• Installed new Operating system and Database on server and workstation
• Took backup of database and operating system using Acronis and also recovered them for testing on newer builds
• Worked with Selenium with IDE Firefox browser. Tested recording and playing back websites URLS
• Used Selenium RC with Junit
• Helped in maintaining updated P2000 manuals and documents
• Performed hardware and software installation and worked with routers and switches on hardware devices
• Tested web services, XML, WSDL using SOAPUI tool. Modified end points when I worked on different servers and different versions of Web Services.
• Tested Web Services, providing required input data to request XML and validated response using XML
• Tested Web UI for P2000
• Tested upgrade and downgrade of builds installing using Cds.
• Involved in Database testing, wrote queries to validate data

Environment: SQL server Management Studio 2008, SQL Server 2012,SQL server 2008 R2 Management Studio, Windows server 2012 Standard OS, PL/SQL, Microsoft Team Foundation Server 2010, SOAPUI, Selenium IDE, Selenium RC PVCS Bug Tracker, .Net, C#, Discovery GUI, Microsoft Visual Studio 2010, Nunit2.6.2, Acronis back up and Recovery, Windows 7 Professional OS, Firmware, CK Panel, S321-IP, Mercury Panels, HID, Network Panels, PIM 400,EP1501 with PIM 400, AD 30 and AD 400 wireless locks, Aperio locks, Assa Abloy locks and MRDT, XML, WSDL

Confidential, Las Vegas, Nevada

QA Engineer

Responsibilities:

• Database Testing, Smoke Testing, Functional testing, Integration testing and Regression testing
• Involved in Requirement Gathering and matching the Test Case document to the Developer’s Specification document and making changes accordingly
• Used WCF storm for testing Web Services
• Tested request and response messages during SOA testing
• Tested Team Member Portal UI and Account Management UI. Tested Sports Connection web pages
• Placed wagers through Sports and Race TIM and SC admin DEV
• Tested placing of wagers, posting for winner/loser /tie, un-posting, and accounts creation
• Tested cash/credit /debit and various Financial accounts
• Tested auto cashing process and wager history
• Created patrons for auditing and testing
• Performed validation of data entered for the website and in mobile devices by writing SQL queries
• Used Selenium for white box testing .
• Worked during the GCB audit to conduct the 3 - day audit before NGCB submission
• Tested Parlay Cards, Straight bets, Parlay, Round Robin, Teaser, Key To, Match ups, point Spread, Money line, Total bets for Football, Basketball, Baseball, Hockey, Auto Racing, Tennis, Golf, Boxing, Soccer, Horse Racing . Tested scoring of wagers and posting bets
• Created Patron Data in CMS green screen using AS400
• Created User stories and Test Cases in TFS for WIN mobile and Sports Connection
• Writing Queries in SQL to verify data in Base Tables. Logged defects in TFS
• Prepared the Test Plan and Test cases for the Functional, Integration and Regression Testing
• Extensively testing Mobile devices - iPhone, Android and Blackberry
• Used Agile/Scrum development methodology
• Performed API testing using web services
• Tested the Wi-Fi speed and placing of wagers using different geo locations on mobile phones
• Coordinated with the Team Lead, and developers and Project Manager for testing, documenting, defects and final submission of deliverables
• Wrote SQL queries to validate data fetched through web services and the Team member Portal, SC and AMS UI

Environment: SQL Visual Studio 2010, Oracle Database, SQL server Management Studio 2008, SharePoint Portal, TFS,ODBC, Scrum, Selenium,Android phone, iPhone, Blackberry phone, WCF storm, WCF test Client Admin SC and TIM SC Client server application, IBM System i Access for Windows, IPhone configuration Utility, AS400 Connections, IIS and SSL, ASP.net, WSDL files, API, SOA, XML

Confidential, Carpinteria, CA

QA Engineer

Responsibilities:

• Database Testing, Smoke Testing, Functional testing, Integration testing, Regression testing of Devices and website
• Involved in Requirement Gathering and matching the Test Case document to the Developer’s Specification document and making changes accordingly
• Performed data validation and verification for the recordings done from web cams and Sync laser guns
• Tested the AXON system, consisting of Head Camera, Com Hub and ATC - The Axon tactical computer
• Tested the Taser CAM audio/ video camera - Law enforcement Video Recorder. Devices included TaserX26,TaserX2 and TaserX3
• Mainframe testing in Java
• Tested the website Evidence.com in both staging and QA Environments
• Wrote test cases in software planner tool. Logged defects into the Jira Bug tracking Tool
• Writing Queries in SQL to verify data in the Tables
• Prepared the Test Plan for the Functional, Integration and Regression Testing
• Tested reports for DCM on Report Manager and verified data through database
• Used Agile/Scrum development methodology and Waterfall Methodology
• Coordinated with the Team Lead, and developers and Project Manager for testing, documenting, defects and final submission of deliverables

Environment: SQL Visual Studio 2008, Oracle, Excel, Axon Cams, Taser Cams, Software Planner, Online Sync and offline sync, Jira, SharePoint Portal, Solaris

Confidential, Aliso Viejo, CA

QA Analyst

Responsibilities:

• Database Testing, Smoke Testing, Functional testing, Integration testing and Regression testing
• Involved in Requirement Gathering and matching the Test Case document to the Developer’s Specification document and making changes accordingly
• Modifying the requirement document according to copybook and according to data in feeds
• Importing and Exporting Feeds from access to csv files, text files and to excel.
• Creating functions in Excel and running those to match data in feeds
• Writing Queries in SQL to verify data in Base Tables which should match to the feed Comparison Tables for AsIs and Tobe feeds
• Performed data validation from the backend PL/SQL using Sql server management studio tool
• Logged defects on SharePoint Portal
• Prepared the Test Plan and Test cases for the Functional, Integration and Regression Testing
• Tested reports for DCM on Report Manager and verified data through database
• Used Agile/Scrum development methodology and Waterfall Methodology
• Coordinated with the Team Lead, and developers and Project Manager for testing, documenting, defects and final submission of deliverables
• Wrote Access Queries and functions and compared the two feeds from csv files and reported the bugs. Mainly used the export, import functionality and wrote queries to analyze data
• Used Excel to export data and created functions in excel to match the feeds

Environment: SQL Visual Studio 2005, Oracle, Access Database, SharePoint Portal, ODBC, Scrum, Excel, Csv, VMware, C. C++, Java

Confidential, Las Vegas, NV

QA Analyst

Responsibilities:

• Functionality testing, GUI Testing, Smoke Testing, System testing, Integration testing and Regression testing. Involved in Post production Support
• Involved in Requirement Gathering and Documenting LVSC application Functionalities. Involved in reviewing business and functional requirements. Involved with Test Execution and Test Planning
• Prepared the Test Plan and Test cases for the Functional, Integration and Regression Testing
• Entered and tracked Defects in JIRA Bug Tracking system
• Tested Cantorsports.com web Pages, Tested newly developed application Sports signal
• Mapped latest data from various sports websites like - NFL, NBA, MLB and NCAA football
• Mapped data from XML Pages to the database tables for confirmed injuries data for various teams for different locations
• Tested MIDAS game Management web pages for various games e.g. baseball and Football
• Used Agile/Scrum development methodology.
• Verified backend data through SQL Queries and performed validation of data in the frontend GUI interface
• Involved in team meetings and coordinated with Developers, Project manager and Business team for testing and final releases.
• Performed iPhone testing and other mobile app testing
• Performed web services testing using SOAP.
• Worked with Prime Line Reports. Matched data from various reports like RBL(Rapid Bet Live ) Bet Analysis, Exceptions, Bets by Location and Player, Recap, Primeline transactions by player, Bet results, Operator Transactions
• Used Push to test tool for Performance Testing using selenium IDE
• Performed stress testing using Load Runner. Performed Regression testing using QTP.
• Wrote Performance Test Scripts using multiple protocols and ODBC web services
• Writing of test scripts using web services and SOAP technologies
• Tested Primeline and Midas applications for pregame and Inrunning bets respectively.

Environment: .NET, My SQL, Oracle, Ajax, ODBC, Java, JIRA, Scrum, SVN, QTP, SOAP, XML, Clear Case, Push to test, Load Runner, Java, Junit, Unix korn shell, VMWare, C, C++, Mobile apps

Confidential, Lathrop, CA

QA Analyst

Responsibilities:

• Functional Testing, Black Box Testing, White Box Testing, System testing, Integration testing and Regression testing
• End-to-end testing of the “Labor tracking” project through handheld device, Personal Digital Assistant (PDA) as well as website. Verified backend data through SQL Queries
• Security testing through PDA as well as exhaustive Security Testing of website.
• Reviewing business and Functional Requirements for testability- Writing, maintaining, and executing test cases based on requirements
• Performed data validation and verification using PDA application device
• Entered and tracked Defects in JIRA Bug Tracking system.
• Used the Agile/Scrum development methodology. Estimated test effort hours.
• Worked with Virtual Table server in-memory database used to share data between virtual users
• Involved in team meetings and participated in review meetings for defect status, priority and information exchange. Conducted peer reviews of test cases
• Regression testing using QTP and Open Source tool canoo Web test

Environment: .NET, SQL Server, Oracle, Java, JIRA, Scrum, QTP, VTS 2, Canoo, Eclipse

Confidential, Corona, CA

QA Analyst

Responsibilities:

• Functionality testing, Black Box Testing, White Box Testing, System testing, Integration testing and Regression testing
• Performed data validation writing SQL queries
• Prepared the Test Plan and Test cases for the Functional, Integration and Regression testing using HP Quality Center. Entered and tracked Defects in Quality Center
• Data Validation Testing for the Merced Performance Management and the integration points between Merced (MPS) and the various Interfaces.
• Tested the Merced UI and for backend testing, wrote extensive SQL Queries to verify data in Tables
• Involved in team meetings and coordinated with Developers, Project manager and Business team for testing and final releases.
• Involved in reviewing business and functional requirements. Regression Testing using QTP.

Environment: Quality Center, Oracle, SQL Server, PL/SQL, UNIX, QTP

Confidential, San Diego, CA

QA Analyst

Responsibilities:

• Prepared the Test Plan and Test cases for the Functional, Integration and Regression testing.
• Executed test cases and logged defects and involved in verifying and closing bugs after successive builds
• Extensively tested the functionality on simulated mobile browser.
• Did Security testing conforming to OWASP top ten guidelines for web sites
• Ensured all online web pages are compatible in multiple browser e.g. IE 7, Firefox 2.0 and Chrome.
• Performed web based testing using Soap technology
• Worked with Ruby on rails
• Performed Customer Acceptance Testing for online applications
• Made sure that data entered through UI was persisted correctly in output file and database.
• Used QTP for Automation Testing - Modified existing scripts as well as wrote new scripts.

Environment: Mercury/HP QuickTestPro (QTP) 9.2, Quality Center, Java, Oracle 9i, .NET, WAP2, Xenu, SQL Server 2005, SOAP, Ruby, Python

Confidential, San Mateo, CA

Test Engineer

Responsibilities:

• Developed the test plan and test cases for functional and GUI testing
• Executed test cases manually to verify the expected functionality of the application
• Extensively tested the Functional and graphical user interface components
• Developed data-driven tests to check the same functionality with multiple sets of data
• Tested many platform parts such as Reporter and Administrator (web based applications), Policy Author, Windows Desktop Enforcer, Outlook Enforcer, Office Communicator Enforcer (desktop products specific to Microsoft client applications)
• Performed data validation and verification using the SQL queries at the backend
• Focused primarily on Functional, Acceptance, Regression, Integration, Security and System testing
• Worked with Policy Author in VMware environment
• Participated in test automation effort using QuickTest Pro (QTP). Ran scripts and reproduced failures manually. Wrote and executed SQL queries using Toad for Database testing
• Provided management with Test Metrics, reports, and schedules as necessary and participated in the design walkthroughs and meetings. Participated in Bug review and weekly QA meetings
• Analyzed the problems found during testing and submitted the bugs using QC. Analyzed software bugs, interacted with the developers on getting the problems fixed, verified and closed the bugs as they got resolved

Environment: Mercury/HP QuickTestPro (QTP) 9.2, Quality Center 9.0, Java, Oracle 9i, Toad, WebLogic Server, Clear Case, Linux, VMware, Push to test.

Confidential, San Jose, CA

Quality Assurance Analyst

Responsibilities:

• Designed and Developed the High-level test plans in coordination with the Team Lead
• Created Test requirements and Test Cases using Test Director, Verified daily builds and reported bugs in Quality Center
• Prepared test data as per the test scenarios documented in the test plan
• Performed Smoke, integration and regression testing for new releases
• Performed Back-End verification in using SQL Queries. Performed Web testing for this application to test HTTP links
• Executed test cases manually and using QTP. Performed cross browser functionality testing.
• Categorized bugs based on the severity and interacted with developers to resolve them
• Coordinated between Dev and QA Team. Attended code review meetings with Developers and Business Analysts. Involved in conducting and training in User Acceptance Testing phase

Environment: QTP 8.2, 9.0, Quality Center 8.0, .NET, SQL Server, Linux, J2ee

Confidential, Santa Clara, CA

Quality Analyst

Responsibilities:

• Performed detailed analysis by performing ad-hoc database queries, data analysis, data attribute mappings and understanding data transformation concepts
• Created requirements traceability matrix, gap analysis, test plans, test cases and process flow diagrams
• Created test summary reports and test metrics
• Facilitated meetings with business and technical subject matter experts as needed to achieve their objectives. Worked with developers on resolving defect and retested applications on demand.
• Performed extensive Web Based Testing for Functional and Browser Compatibility
• Designed highly detailed test cases for the application components in a comprehensive, clear matrix format to ensure full test coverage
• Created and executed SQL queries to validate results and test data
• Created standard structures and data to test all aspects of the software using SQL and PL/SQL
• Coordinated with the users during the UAT cycle. Involved in Unit, Functional, System Test and UAT
• Involved in writing data migration procedures and SQL scripts to validate the data, which was entered through UI - to see that they are populated into correct tables
• Identified and reported defects in Quality Center and reported to developers

Environment: Quick Test Pro 8.0, Quality Center 8.0, SQL, PL/SQL, Java Script, Oracle 9i, J2EE

Confidential

QA Analyst

Responsibilities:

• Experienced in Functionality testing, Black Box Testing, White Box Testing, System testing, Integration testing and Regression testing
• Prepared the Test Plan and Test cases for the Functional, Integration and Regression testing using Test Director. Experienced in using Quality Center to develop test plans and report bugs.
• Involved in team meetings and coordinated with Developers and Business team for product release
• Involved in reviewing business and functional requirements. Extensively Tested Oracle Reports

Environment: Test Director, Oracle, Oracle Reports, PL/SQL, UNIX, C++

Confidential

Junior QA Analyst

Responsibilities:

• Designed detailed test cases for the application components in a comprehensive, clear matrix format to ensure full test coverage
• Created and execute PL/SQL queries to validate results and test data. Created standard structures and data to test all aspects of the software
• Performed functional, regression and integration testing
• Ensured all online web pages are compatible in multiple browser applications
• Monitored the system log, performance, backup and upload. Administered password for users for different pages of the applications

Environment: Test Director, PL/SQL, WinRunner, Java, C++