SUMMARY

• 7+ years of diverse experience in the field of Information Technology with emphasis on Software Quality Assurance.
• Experience in both Manual and Automated testing of Web - based, Client/Server applications.
• Proficient in using Test Management tool Quality Center for Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Reporting.
• Strong understanding of Test Methodologies and Test Plans in Project Life Cycles.
• Expertise in manual testing includes Requirements Analysis, writing Test plans, Test Cases and Requirements Traceability Matrix.
• Good working knowledge of Automation tools like QTP, JIRA and expertise in QTP in enhancing scripts for Functional and Regression Testing.
• Extensively used QTP methods to create automated scripts. Wrote test cases to test the application manually in quality center and automated using QTP for function and regression testing.
• Experienced in performing Data Driven Testing using parameterization in Quick Test Pro, to test the application with different sets of data.
• Involved in performing Functional, System, Usability, Ad-hoc, Black Box Testing and Regression testing.
• Expertise in Bug Tracking and Reporting using Quality Center.
• Experience working in Agile and Waterfall methodology.

PROFESSIONAL EXPERIENCE

Confidential, Tennessee

Regression Lead

Responsibilities:

• Serving as a Regression lead providing client with detailed reports on Regression metrics
• Gathered specifications and requirements to develop Test Plans, Test Strategy and to create Test Cases using Quality Center.
• Leading the Offshore testing team and working closing with Business Analysts and SME’s.
• Understand business rules and requirements and review test cases written by team members. Interacting with the management team to resolve the issues.
• Working closely with Development as well as Business team to ensure testing issues are resolved on timely manner.
• Monitoring and Tracking Testing Activities.
• Responsible for testing schedule preparation.
• Creating and maintaining Regression suite in Quality center and updating old test cases.
• Responsible for running daily stand up meeting with the team and keep management up to date with project status.
• Resolve blockers for offshore team, acting as onsite co-ordinator as well and managing daily Regression testing reports in QC.
• Executing regression Test Set in Test Lab of QC and managing daily Regression testing reports in QC.

Confidential

Quality Analyst (Automation)

Responsibilities:

• Used Quality Center to prepare Test cases, procedures, Requirements Traceability Matrix and manage defects as per the Business requirements.
• Designed and developed automation test scripts using Quick test Professional and managed testing activities using HP Quality Center.
• Design and Implementation of the Automation framework, formulating the driver script and the requisites.
• Designed Functions Library, Functions, Subroutine's, Common functions, Utility functions, Regular Expressions and Environmental variables using QTP in VB scripts.
• Executed automated test scripts, analyzed the results and reported bugs in Quality center.
• Modified and Executed automated and manual test scripts for different modules using QTP.
• Followed a Hybrid framework to adopt keyword driven and data-driven methods.
• Created repeatable user defined functions and stored them as function libraries (.vbs files)
• Used Descriptive Programming at certain situations to complete the scripts.
• Created Recovery Files using Recovery Scenario Manager, associated the recovery scenarios to tests to instruct QTP with specified trigger action on unexpected event/popup.
• Involved in maintaining and uploading the QTP Scripts to Quality Center.
• Developed and executed test scenarios for regression testing performed regression testing for different builds
• Performed System Testing, Functional Testing, Sanity Testing, Regression Testing and Usability Testing. Used manual and automated scripts for testing the Application.
• Coordinated with Project Managers, Business Analysts and System Analysts to set up the pre-validation and validation environment to execute the scripts.
• Served as a mentor and guide for team members.

Environment: Quality Center, QTP, SQL Server, Visual Studio 2008, NET framework 2.0, Windows

Confidential, New York

Quality Analyst

Responsibilities:

• Requirement gathering with Business Analyst and helping Business System Analyst to create technical requirements for development team.
• Working with the QA lead doing analysis of requirements that could be automated and which could not be, assigned those to manual testers.
• Responsible for creating Use Cases, Test Scenarios, Test Cases using Visio for rest of the QA team.
• Involved in manual testing for watchlist manager as well. Responsible for doing Unit Testing, Smoke Testing and Integration testing.
• Responsible for cross platform and cross browser testing in Windows 7, Windows XP using IE6 and above, Mozilla Firefox.
• Analyzed changes to identify area of the application to be regression tested.
• Extensive use of Quick Test Pro (QTP) for Automation scripts using VB Script and descriptive programming.
• Designing and Developing the Industry best and the Cost effective Key Word Driven Framework for QTP.
• Designed scripts to be executed and to automate regression testing using QTP.
• Extensive use of HP Quality Center for defect tracking, building Test Cases and integrated it with QTP to run automation scripts.

Environment: Quality Center, QTP, Test Director, SQL Server, Visual Studio 2005, .NET framework 2.0, Windows

Confidential, New York

Quality Analyst

Responsibilities:

• The primary responsibility was to work in Quality Assurance team and put in best efforts to get high quality product.
• Involved in writing Test plans, Test cases and RTM and also involved in the process of analyzing the expected and actual results.
• Generated the test scripts for Functional, Data driven and Regression testing using automated testing tool Quick Test Pro.
• Gathered specifications and requirements to develop Test Plans and to create Test Cases using Quality Center
• Designed and executed manual and automated test cases through QC by integrating QTP.
• Executed the tests to verify the web GUI using Manual Testing concepts.
• Converted Functional requirements into detailed scenarios and test cases.
• Performed data driven testing to validate the same set of operation with different set of data.
• I was also the first point of contact for Production Support. Responsible for analyzing production issues, making small fixes if some data changes are required.
• Responsible for raising tickets if production issues come in and assign it to Development Lead.
• Responsible for making sure communication flow is maintained between business users, development, project managers and Quality team. Attended regular meetings with all the teams.
• Had to wear different hats at different times, worked as business analyst, production support, quality analyst and product specialist at different times.
• Coordinated User Acceptance Testing (UAT) activities and issues.
• Performed extensive Smoke, Integration testing, Comparison, Regression and UAT testing to ensure that System is user friendly for customers.
• Database Validation (SQL) to check the updated data in the Database
• Reviewing the test cases through peer review and giving the review comments
• Expertise in designing user defined functions using the VB Scripting in QTP.

Environment: Quality Center, QTP, SQL Server 2005, Visual Studio 2005,.NET framework 2.0, Windows.

Confidential

Software Tester/ Technical Expert

Responsibilities:

• Involved in the team who drove launch of this application across the Dell site, this included requirement gathering from technicians as to which all features they want in the tool.
• Understanding the Business Requirements and analysis of the application.
• Used Web Based Change Request System for defect tracking and reporting, also followed up with the development team to verify defect fixes and updated defect status.
• Worked closely with Developers in resolving the issues and understanding the functionality.
• Re-running of the Test Scripts after deployment of each new build in the application for identification of errors, and manipulation of the script for Customization of Testing Process
• Performed GUI Test, Smoke test, System test, User Acceptance Test (UAT) and Performance test.
• Feasibility check with the resources available.
• Interacting with Developers and Business Analyst regarding requirements, test scenarios and defects.
• Performed Functional, Data Validation, Regression and Compatibility test.
• Majority of testing was done using Manual Testing. Build Test cases, input combinations and use case scenarios.
• Successfully implemented Defect Reporting and Defect Tracking using BugZilla.
• Performed Back end testing by executing SQL Queries.
• Started career there as technical support technician, responsible for interacting with US based customers. Resolved their hardware and software issues over the phone.
• Strong understanding of call center and telecommunications technologies.
• Successfully completed the Leadership Essentials for better time management and effective leadership skills at Dell.
• Received "Employee of the month", “Employee of the quarter” and “Employee of the segment” and rated Exceptional performer throughout year .

Environment: Visual Studio 2005, SQL Server 2005, BugZilla, Windows.