SUMMARY

• Over 8 years of experience as a Quality Assurance Tester / Analyst in Designing, Developing, Testing and Maintaining applications in multi environments and plat forms; Insurance, Banking, Telecommunication, Health and Financial Applications.
• Proficient in analyzing the Business Requirements, System Requirement Specifications (SRS), Functional Requirement specification (FRS), Use Cases, Design Documents to formulate Test Plans, Test Strategies, feature specific Test Cases and Test data.
• Excellent knowledge and implementing skills in complete Software Development Life Cycle (SDLC).
• Strong Working Skills with QA methodologies like SDLC, RUP, and QALC.
• Proficient in Manual Testing and Automation testing, Quality Center,Performance testing on both Client - Server and Web-based applications with multiple application server domains using tools like LoadRunner and Functional and regression testing withQuick Test Pro.
• Well versed in using rational tools like Rational RequisitePro, Test Manager, ClearQuest, ClearCase, and RationalRobot.
• Experience in Unit, Functional, Integration, Database, GUI, Web testing, Regression, User Acceptance, Performance, Stress, Volume and Load testing on Mainframe Systems, Windows and UNIX Environment.
• Extensively used version control tools PVCS, VSS.
• Developed Test Cases, Test Scripts and Test matrices, and Traceability Matrix for applications as per the requirements and Use cases.
• Performed Stress and load testing onWeb Applicationsto tune the response time, memory leaks, throughput using Load runner.
• Worked with Business Analysts, Developers, and end users to communicate testing process for resolution of defects and exit criteria.
• Strong teamwork skills and the ability to communicate with all management levels.
• Familiar with CMMI, ISO and Six Sigma standards and Waterfall, agile, Iterative, Spiral methodologies.
• Committed team player, with excellent communication skills and self-starter, capable of working independently. Good problem solving skills, initiative and judgment. Good business understanding and effective Confidential working across multiple project and teams within an organization.

TECHNICAL SKILLS

Testing Tools: Mercury Test Director, Quality Centre, Mercury WinRunner, Quick Test Pro (QTP), Mercury Load Runner, Rational Requisite Pro, Rational ClearQuest, Rational ClearCase and Rational Robot

Operating Systems: DOS, Windows95/98/2000/NT and UNIX, VMS, OS, OS/390, OS400

Browsers: IE4.0, 5.x, 6.x and Netscape 4.07, 4.72, 4.73, 6.0

Languages: C, C++, Java, Perl, SQL, PL/SQL, HTML, VB and .Net

Databases: DB2, AS400, Oracle, MS-Access, SQL Server

Scripting Languages: Java Script, VBScript, HTML

Microsoft Tools: MS Office 2000, MS Front Page, MS Visio

Project Management Tools: SEI - CMM, RUP and Six Sigma

PROFESSIONAL EXPERIENCE

Confidential

QA Analyst

Responsibilities:

• Involved in gathering business requirements and user specifications and implementation of ISO and CMMI standards.
• Involved in creating & generating complex SQL queries with multiple joins to validate Extract files for data integrity and consistency.
• Performed Test Planning, Execution and Analysis of CAP Project.
• Responsible for developing the Test Plans, Test Scenarios, and Detailed Test Cases based on the Use Case Documents, Business Requirements, and Functional Specifications.
• Experienced in testing client server application data validation, work flow of customers.
• Experienced in QA Documents Test Plan, Test strategy, Test cases, Test Data, Test schedule, Test Coverage Analysis, Test Execution report across the multiple projects and defect summery reports to meet Exit Criteriaand Signoff from the Business.
• Experienced in mentoring UAT Testers (Business Users) and leading Financial Application testing across the applications.
• Experienced in creating and executing test scenarios for different lines of business application changes.
• Performed tests for Functionality, Security, Integration, GUI, End to End, System, Configuration, Web Testing, URL navigation, and Backend tests.
• Experienced in Release Testing for various enhancements and small new projects.
• Experienced in End to End Financial Application testing for Client Server application, Online Banking, Mortgage and Investment modules.
• Extensively used Database checkpoints, Bitmap checkpoints, GUI Checkpoints, Synchronization points using QTP.
• Exposed to performance, stress and load testing using Load runner (VuGen, Controller and Analysis) for performance requirements
• Extensive experience with SQL for data queries.
• Extensively worked with Excel data sheets for data transformation across the multiple systems
• Used Quality Centre as a defect login and tracking tool to communicate across the business users and third party vendors.

Environment: Windows XP, VB, ASP.NET, HTML, XML, MS SQL Server, Quality Centre, QTP, Load Runner, Oracle, SQL, MS Office and Outlook Express.

Confidential, NC

System Analyst

Responsibilities:

• Involved in creating complex SQL queries with multiple joins to validate Extract files from AS400 for data integrity and consistency.
• Performed testing on Mainframe system.
• Helped QA team to seed the claims using Blue E application.
• Created Traceability Matrix and performed the gap analysis.
• Responsible for Web application testing, Data migration from legacy system to Oracle Database across the multiple systems with functional, system integration, regression, system and end to end testing.
• Responsible to communicate defects/issues to the development teams and assist with retesting/resolution of defects in a timely manner.
• Strong problem solving and analytical skills in determining root cause of issues.
• Used Quality Center for test planning/test execution and defect reporting.
• Validated Provider Association Flat files through UNIX.

Environment: Java, S390, Oracle, AS400,XML,VB script, MS SQL server, COBOL, DB2, TSO/ISPF, File Aid, JCL, SQL, MS Excel, QTP 9.5, Loadrunner 9.0,Quality Center, SQL, C, Unix

Confidential, CO

QA Analyst

Responsibilities:

• Involved in writing Test plans, Test cases and responsible for executing the Test Scripts.
• Performed Smoke, Integration, functional, Regression, system and UAT testing on Mainframe as well as Oracle.
• Interacted with Business users and Technical team in providing clear solutions to requirements.
• Enrolled Members and processed claims from the front end screens and involved in testing the conversion of Member/Eligibility from Legacy to Oracle database.
• Involved in testing different HIPPA EDI transactions.
• Involved in setting up of the different rules (co pay, deductible, Refill, Units) Confidential Drug level, Patient level and Plan level.
• Processed claims through 837 Transaction and Web portal application to make sure the claims are sent to Facets for processing.
• Enrolled Members through 834 Transaction and Web portal application to make sure the Members are enrolled in Facets.
• Involved in testing the Web portal application for provider inquiries about member eligibility, claims submission and claims statuses.
• Involved in generating complex SQL queries to extract the data from Mainframe Database to Oracle database.

Environment: Java,XML,S390, Oracle 9, VB script, MS SQL server, DB2, SQL, MS Access, MS Office, QTP, Quality Center, Web sphere Portal, Informatica, Toad, SQL and Unix,EDI X12N 4010, Facets,Windows95/98/NT/2000/XP and Internet Browsers.

Confidential, Wireless, GA

QA Tester

Responsibilities:

• Reviewed Business Requirement Documents and Functional Specifications.
• Involved in the preparation of test plans and test cases for manual testing covering the entire functionality of the application.
• Responsible for testing the Confidential Retail POS.com application (Point of Sale) for existing and new customers.
• Performed Regression testing for each build and version of the application.
• Performed Functional Testing for various new functionalities.
• Conducting the tests on all modules including Activations & Customer Service Involved in Negative and UAT testing.
• Involved in testing of all modules in different plans.
• Involved in End To End (ETE) testing with Billing system.
• Executing the SQL Commands in Oracle 9i to ensure the proper transaction of data during various transactions.
• Involved in Credit card and debit card payments for POS transactions.

Environment: Java, Oracle9i, EJB, Solaris, Windows XP, CARE, AS/400, TOAD, Web Logic 6.0/6.1, Rational Clear Quest, Jack Track, CAM

Confidential

System Tester

Responsibilities:

• As an Analyst involved in analyzing business requirement, studying the application and collecting the information from developers and writing the test plans and test cases.
• Reviewed test assignments, developed test plans, scripts, test data and conducted tests as assigned.
• Performed all phases of end-to-end testing which includes User Acceptance testing, Functionality testing, Regression Testing, GUI testing, boundary testing, negative testing, system testing, unit testing and Smoke testing of the Application, its interfaces and Client-Server Utilities using Mercury Interactive Tools.
• Used SQL statements to test the Database.
• Participated in various meetings and discussed Enhancement and Modification Request issues.

Environment: Mercury Win Runner, Mercury Test Director, Mainframe, JCL, COBOL, J2EE, Java, XML, JSP, Oracle, DB2, MVS, Windows NT, UNIX, MS Access, MS Excel