SUMMARY

• Expert in Software Automation Development / QA Lead with 10+ years of experience.
• Expertise knowledge and experience in leading large local / global teams on complex application testing projects that may pose significant functional / technical challenges and include heavy customization and configuration.
• Proficient in object oriented programming concepts, system analysis and design methodology, Test Driven Development, Agile - SCRUM and SDLC.
• Developed and implemented test automation frameworks using HP QTP, HP Quality Center, Microsoft Coded UI, Selenium, Test Complete, SOAPUI, Load Runner, Microsoft VSTS Load and Web Test, WCF Storm WCF Service Test for windows, web and SOA applications.
• Expert knowledge in developing automation scripts for a very complex and large applications built on SOA/.NET/WPF/Silverlight/ASP.NET/WCF/Entity Framework with SQL Server as backend.
• Expert in programming and developing automation code using C#, Java, Ruby, Python, VBScript and proven experience in analyzing and writing automation scripts for enterprise level/complex windows and web applications developed on SOA.
• Expert knowledge of automation testing techniques to cover all possible corner cases for automation testing, verification and validation techniques.
• Proficient in white box testing, load and performance testing, functional testing, application product testing (APT), integration product testing (IPT), unit testing, regression testing and UAT.
• Managed in defining test cases and writing test scripts from business requirements documents, use case documents, functional requirement specifications to confirm that the system meets business objectives.
• Provided leadership and work guidance to the automation engineers/leads and manual QA team members.
• Managed costs, schedules and quality by overseeing test automation deliverables. Ensures schedule and budget are met. Identifies need for change, determines course of action and revises as appropriate.
• Overseen the ongoing review of Automation test(s) status; identified risks. Developed recommendations and implemented risk mitigation solutions and implemented as appropriate.
• Worked in conjunctions with team members and stakeholders to anticipate and manage changes to test project. Determined when additional resources are needed and implemented same.
• Proficient in leading a large team of test automation developers/leads, QA leads onsite/remote manual and automated test teams.
• Tasked with team development, testing, trend analysis, risk assessment and cross-platform test integration.
• Successful on-site, remote and offshore resource/test management, test development and assessment.
• Responsible for defect trend analysis; tracks resource and Test metrics; Reports Test Productivity.
• Coordinates defect management and automated testing and configuration management.
• Facilitates software release process, production issue resolution and meeting rapidly changing deadlines.
• Delivers exceptional support to Enterprise IT Managers including Dev, Business Analyst and Project Sponsors.
• Excellent analytical, problem solving, oral and written communication skills.

TECHNICAL SKILLS

Automation Tools: QTP, Quality Center, Load Runner, VSTS Load Test, Test Manager, Selenium, Test Complete, Coded UI, SOAPUI, WCFStorm.

Development Tools: .NET Framework 4.0, Visual Studio 20, WPF, Silverlight, WCF

Source Control/Test Management: Team Foundation Server (TFS), Microsoft Test Manager (MTM)

Programming Languages: C#, VB.NET, Java, Ruby, Python

Web Technology: HTML, ASP.NET, WCF Web Services, XML, XAML, ADO.NET, Silverlight, Ajax, Telerik, Internet Explorer, Firefox, Safari

RDBMS: SQL Server 2008, 2012, 2014

Scripting Languages: VBScript, JavaScript, JQuery

Web Server: Internet Information Server (IIS), Apache Tomcat

Operating System (OS): Windows NT/ XP/ 7/ Windows Server

WCF Web Service Validation Tool: WCF Storm, SOAP UI

Project Management Tool: MS Project

PROFESSIONAL EXPERIENCE

Confidential, Baton Rouge, LA

Senior Software QA Test Automation Manager

Responsibilities:

• System Analysis Design Development, test plan, test strategy, resource plan, scheduling, test estimation and execution for automation test projects.
• Responsible for establishing consistent testing practices using standard tools across multiple projects while adhering to quality processes.
• Manage and lead process improvement activities to identify and resolve issues. Create and maintain datasets and database environments required for Automation tests.
• Review all automation scripts. Ensure that the quality and completeness of team deliverables. Work with team to resolve automation run time and script problems.
• Coordinate and plan script hand off to functional team and training them on the automation script usage, assist functional teams with automation scripts execution as needed.
• Review change requests, analyze impact to development cycle, and implement necessary changes to accommodate requests.
• Responsible for creating and managing a software QA program, including budgetary control.
• Architected and implemented test automation framework using Visual Studio 2010/2012 and .NET Framework 4.0 to perform End 2 End testing for the clinical management application developed using WPF and billing management system developed using Silverlight, WCF and Entity Framework.
• All automation scripts are managed and maintained in Team Foundation Server (TFS) Source Controls System.
• Developed a well scripted test automation framework in Selenium test suite for the Mercury Doc web application.
• Assess manual test coverage and plan and coordinate the creation of automated tests.
• Architected and implemented load and performance testing using Load Runner and Visual Studio Load and Performance Test Frameworks.
• Architected and implemented QA processes (e.g., defect tracking, test case management, automated testing strategies, etc.) for QA/Automation development agile teams.
• Developed and implemented functionality test automation suite using HP QTP and Quality Center automation framework.
• Managed test plans, work items, test cases, defects, change requests and automation source code in Microsoft Team Foundation Server (TFS).
• Created and managed test environments for Build Verification Test (BVT), Application Product Test (APT), Integration Product Test (IPT) and User Acceptance Testing (UAT).
• Developed and implemented WCF Web Service Test automation Framework Using SOAPUI and WCFStorm Test Automation Tools.
• Coordinate with customer support to prioritize and process customer bug issues through the development process.
• Coordinating with cross functional teams (DBA/CRM/BSA/Security/PMO/CMB) for stakeholder requirements.
• Developed daily and weekly status reports for tracking and analysis.

Environment: QTP, Quality Center, Load Runner, VSTS, Coded UI, Unit Test Framework, Silverlight, WPF, Entity Framework, TFS, Windows 7, MVP, SOAPUI, WCFSTorm, ASP.NET, .NET, C#, Telerik, Visual Studio 2010/2012, Test Complete, Selenium Web Driver,, SQL Server 2008/2014, MS Office, MS Project.

Confidential, Seattle, WA

Senior Software QA Test Automation Architect

Responsibilities:

• Responsible for establishing consistent testing practices using standard tools across multiple projects while adhering to quality processes.
• Developed test plan, test strategy, resource plan, resource estimation, scheduling and execution plan for test automation projects.
• Actively participated in triage, design and development, project planning, change management and release management meetings.
• Review all automation scripts. Ensure that the quality and completeness of team deliverables. Work with team to resolve automation run time and script problems.
• Lead process improvement activities to identify and resolve issues. Create and maintain datasets and database environments required for Automation tests.
• Coordinate and plan script hand off to functional team and training them on the automation script usage, assist functional teams with automation scripts execution as needed.
• Review change requests, analyze impact to development cycle, and implement necessary changes to accommodate requests.
• Developed functional test automation framework using Selenium tool for the web application module.
• Architected and implemented Load and Performance testing using Load Runner and results are analyzed for issues and enhancements.
• Coded and executed automated functional tests using QTP Description Programming language.
• Enhanced QTP Scripts using different Checkpoints, Parameterization, Regular expressions, Environmental variables, User defined functions, User messages, and warnings and used Recovery scenarios for Error handling.
• Maintained regression test suit and Performed regression testing for every modification in the application & new builds using Quick Test Professional. Used Multi test manager for batch processing. Later executed the scripts via the Test Lab module of Quality center.
• Managed Local and Shared object repository for test automation reusability and enhancements.
• Managed and mapped requirements using Quality Center tool.
• Developed test scripts with the recording of the steps in use cases and test cases and enhanced by performing correlation and parameterization and custom function as needed.
• Analyzed continuous integration needs, and developed and implemented test strategy so that different tests were run at appropriate times.
• Identify future automated testing needs, scope, plan and supervise their creation.
• Organized and supervised formal reviews of development documentation (requirements and design documents, system test plans)
• Evaluated, acquired, implemented and administered enterprise-wide defect tracking software.
• Wrote product documentation, standard operating procedure (SOP), printed user manual, and training materials
• Coordinating with cross functional teams (DBA/CRM/BSA/Security/PMO/CMB) for stakeholder requirements.
• Developed daily and weekly status reports for tracking and analysis.

Environment: QTP, Quality Center, Load Runner, Selenium Web Driver, .NET Framework, C#, VBScript, ASP.NET, HTML, CSS, XML, Web Services, SQL Server 2005, ADO.NET, Visual Studio, Visual source safe, DOORS, MS Office, MS Project.

Confidential, Vancouver, WA

QA Test Automation Manager

Responsibilities:

• Responsible for automation master test plans, environment configurations, application installations and testing schedules. Create, execute & report on automation test plans. Provide Technical leadership to the automation team.
• Coordinated testing activities for multiple projects on all stages of Software Development Life Cycle: participated in walk thru to define testability for requirements, systems integration, release acceptance test, functional testing, configuration and change control.
• Created Proof of Concept in the early phase to see if that project was a good piece to be automatable.
• Architected and implemented Selenium test framework for functional and regression test requirement and maintained code in the source control for tracking changes and updates.
• Developed and implemented Load and Performance testing framework for application’s performance testing requirements using Load Runner test suites.
• Created Master Test Plans and Test cases for assigned projects, reviewed and approved Test Plans created by cross-functional teams participated in release projects.
• Designed, developed and implemented QTP automation framework depending on the application modules and application complexity requirements. Maintain and improved the automation framework used by the automation team.
• Enhanced QTP Scripts using different Checkpoints, Parameterization, Regular expressions, Environmental variables, User defined functions, User messages, and warnings and used Recovery scenarios for Error handling.
• Performed back-end testing and executed SQL queries from QTP script using ADODB objects.
• Extensively worked on handling the application response for positive and negative sets of data using Data Driven Testing. Provided the data externally from Excel and text files.
• Ensuring the appropriate planning and management of the test resources. Resource allocation to various teams depending on project requirements. Resource screening for new resource requirements.
• Coordinated with developers, project managers and system analyst to resolve various issues related to bug fixing, re-analyzing certain functionalities and providing creative feedbacks.
• Created daily and weekly status reports for analysis and tracking.

Environment: QTP, Quality Center, Selenium, Load Runner, C#, MS Office, MS Project, Visual Studio 2005, .NET, ASP.NET, HTML, DHTML, XML, VBScript, SQL Server 2005, ADO.NET, AJAX, MS Office and MS Project.

Confidential, Seattle, WA

Senior Test Automation Lead

Responsibilities:

• Manage entire testing activities from Functional test preparation/execution, Integration test preparation/execution, System test preparation/execution.
• Participated in the project life cycle, from analysis to production implementation, with emphasis on data analysis, system testing, and auditable documentation of results.
• Responsible for automation master test plans, environment configurations, application installations and testing schedules. Create, execute & report on automation test plans. Provide Technical leadership to the automation team.
• Work with the executive staff and various teams throughout the IT department to provide a clear vision and facilitate the execution of a results-driven Quality Management Process that is focused on: customer satisfaction, continuous improvement, employee development and business growth.
• Design automation framework depending on project and application complexity requirements. Maintain and improve the automation framework used by the automation team.
• Created automation framework for QTP and used VBScript heavily for writing the automation test scripts for catalog management systems, reporting and front office applications.
• Performed Functional, Regression testing and worked mostly in the Expert view.
• Works collaboratively and proactively with QA Team, Development SCRUM teams and others to design and develop effective automation solutions, troubleshoot issues and resolve bugs..
• Manage and oversight all QA/UAT environments, coordinate release schedule with release team.
• Plan, develop, and implement the research of new or improved testing methods, processes, tools, and systems.
• Analyze software defects; conduct weekly bug triage meetings with development and product management
• Coordinated with developers, project managers and system analyst to resolve various issues related to bug fixing, re-analyzing certain functionalities and providing creative feedbacks.
• Generated weekly status reports and submitted to the management for analysis and tracking.

Environment: QTP, VBScript, HTML, DHTML, XML, CSS, JavaScript, .NET, Ajax, C#, Visual Studio 2005, ASP.NET, SQL Server 2005, ADO.NET, MSOffice, MS Project.

Confidential, Lincoln, NE

Software QA Automation Specialist

Responsibilities:

• Developed test plan, test design, test strategy, estimation, scheduling and resource planning
• Getting information from client on requirement for areas where in our expertise in testing can be used and giving proposal
• Contributed to the initial project design phase of a project, providing input on test plans, estimates, and test strategies for a project, working closely with PMO and BSA.
• Oversee all aspects of automation testing including establishing metrics, applying industry best practices and developing new tools and processes to ensure quality goals are met.
• Architected and implemented test automation framework using win runner for the functional and regression test needs and test management has been done suing test director.
• Manage entire testing activities from Functional test preparation/execution, Integration test preparation/execution, System test preparation/execution
• Design automation framework depending on project and application complexity requirements. Maintain and improve the automation framework used by the automation team.
• Lead process improvement activities to identify and resolve issues. Create and maintain datasets and database environments required for Automation tests
• Review change requests, analyze impact to development cycle, and implement necessary changes to accommodate requests
• Coordinated with cross functional teams for issues and enhancements
• Generated daily and weekly status reports for analysis and tracking

Environment: QATest, Win Runner, Bugzilla, Test Director, C#, VSS, Windows Server 2003, Windows XP, SQL Server 2005, Visual Studio, Web Service, Internet Explorer, Firefox, HTML, DHTML, CSS, XML, MS Office, MS Project.