SUMMARY

• Over 7 years of experience in Software Testing in a wide variety of environment including finance, pharmaceutical, and insurance industries.
• Well acquainted with all phases and stages of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and IVR manual testing methodologies with good working knowledge of testing methodologies.
• Experience in testing Web - based/ Stand - alone and Client - Server applications on different environments.
• Experience in Mobile Web Application Testing, Android and iOS.
• Strong expertise in all levels of testing including Smoke Testing, Functional Testing, Integration Testing, System Testing, Regression Testing, Black box testing, User Acceptance testing (UAT), Backend testing using SQL.
• Successfully prepared Test Plan, Test Cases, Test Data, System Test Scripts, Traceability Matrix, Test Reports, log defects, Test Results and other Test Artifacts.
• Hands on experience in test management and defect tracking tools like Quality Center, and Clear Quest.
• Strong automation testing experience using Win Runner, silk test, QTP, Rational Tools, Load Runner and Test Director.
• Designed Test cases based on business requirements and technical specifications
• Excellent knowledge and working experience in test planning, test execution and test results analysis
• Proficient in writing and executing automated script using Quick Test Pro, Expertise in problem solving and Bug Tracking with Quality Center and Test Director.
• Experience in Automated Testing, developing and executing automated test scripts for Sys Testing and Regression Testing using QTP.
• Extensive experience in Analyzing Business/System requirement documents to get a better understanding of the system and participating in sprint planning meeting.
• Experience in writing SQL Queries to retrieve data from Oracle, SQL Server and MS Access Databases and proficient in executing Unix/Linux Commands.
• Possesses good communication skills and ability to work well both in a group and individually, mentor QA team members and work with developers.

TECHNICAL SKILLS

• HP Quality Center ALM
• Clear Quest
• Lotus Notes
• Python
• Web Intelligence 2.x
• Oracle 7.x/8.x/9i
• SQL Server 2000
• SQL Server 2005/2008
• MS Access
• Star Team
• PL/SQL
• SQL*Plus
• TOAD
• SQL Navigator
• Java
• JavaScript
• JSP
• XML
• XML - Spy
• HTML and CSS
• DHTML
• Http
• Https
• SOAP
• Visio
• Visual Basic
• VB Script
• C#
• ASP.Net
• MS Visual Studio 2005/2008
• MS - Excel
• MS - PowerPoint and MS - Office Visual Source Safe
• FLASH
• SIP
• Asterisk PVCS
• MS SharePoint
• RDBMS
• UNIX
• Windows NT/XP
• MACC
• Windows 2000
• Android iOS
• Web Logic
• Jenkins
• Apache Tomcat.

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

Quality Analyst/Tester

Responsibilities:

• Performing testing on I phone, Android, I pad and Web.
• Performed manual black box testing from Beta, and QA Build.
• Mobile app download and installation on Android, iPhone Mobile Device.
• Smoke testing by creating TC for major app components and reporting execution issues.
• Functional/ Regression Tested on Home Page new functionality (Share, Follow options, mobile widget, etc) and WEB site navigation by creating Test Cases and reporting execution issues.
• Reported Bugs to QC (Quality Center).
• Involved in back - end testing of the database by writing SQL queries for both internal and external data interfaces.
• Provided report status of assigned project, including daily updates, bugs, scheduling and overall quality assessment.
• Using GNS web for International Transactions and POS.
• Used Jenkins for continues integration.
• Performed testing using the selenium web driver and used Test NG frame work for running the test case.

Confidential, Jersey City, NJ

Quality Analyst/UAT Tester

Responsibilities:

• Performing testing on I phone, Android, I pad and Web.
• Performed Test case preparation, test case execution on cloud (perfecto mobile) system.
• Mobile app download and installation on Android, iPhone Mobile Device.
• Exploratory Testing on Production Beta and QA Build Version.
• Smoke testing by creating TC for major app components and reporting execution issues.
• Functional/ Regression Tested on Home Page new functionality (Share, Follow options, mobile widget, etc) and WEB site navigation by creating Test Cases and reporting execution issues.
• Reported Bugs to HP ALM.
• Cross browsing Testing on various browsers Mozilla Firefox, Internet Explorer.
• Involved in back - end testing of the database by writing SQL queries for both internal and external data interfaces.
• Provided report status of assigned project, including daily updates, bugs, scheduling and overall quality assessment.
• Interacted with Peers, QA Managers, Business Analysts and Developers in identifying software Defects by working closely with various team member
• Performed system testing, functional testing, End-to-End testing, Regression testing using mobile in UAT environment
• Communicated test progress, test results, and other relevant information to Test Manager.
• Maintained technical documentation of CMS system designs
• Performed Smoke Test of AUT during Pre & Post deployment of the application on QA Environment
• Worked on ADA application during testing.
• Performed testing on CSR(customer representative) tool
• Performed testing using selenium web driver.
• Used TEST NG framework for running the automation test case
• Used Jenkins for continues integration.

Confidential, Township of Warren, NJ

Quality Analyst/Tester

Responsibilities:

• Created Test plans and Test cases based on business and functional requirements.
• Interacted with business and development teams for requirements and test scenarios reviews.
• Performed regression and performance tests on various business and Specimen data load functionalities.
• Developed test scenarios for Integration, Performance, and Regression testing across system releases.
• Executed Test cases and participated actively in System Testing and Regression Testing of the application.
• Handled the tasks of testing voice channel content of individual connections
• Responsible for evaluating the quality of voice channel received in IVR systems
• Involved in back - end testing of the database by writing SQL queries for both internal and external data interfaces.
• Manually analyzed the response times of the different data loads for application imports and reports.
• Used Quality Center for defect reporting and tracking, and generated documents and reports for further analysis
• Developed status reports to communicate the testing progress.
• Provided guidance to business for User Acceptance test scenario specifics based on executed Integration test cases.
• Performed functional, regression testing using selenium.
• Used Profile to get performance metrics.

Confidential, Princeton, NJ

QA Analyst

Responsibilities:

• As a Part of QA Team, Analyzed Requirements to Create Test Cases.
• Designed and developed Test Cases for automated testing using QTP.
• Implemented Automation Framework and Automation Standards for the offshore and onsite team with respect to Mercury Tools and Regression test processes.
• Performed rigorous manual testing such as GUI testing, Black box testing and System Testing.
• Parameterized Unique and dynamic content in the application scripts for real time emulation.
• Coordinated test processes between Client, Offshore and Onsite teams
• Converted all manual test cases into QTP automated scripts.
• Created automated scripts for Installer and Installation, database and GUI based functionality.
• Interacted continuously with developers and QA team to maintain schedules for release, bug fixes and other issues related to the application.
• Tested SOAP web services using SOAP UI tool and executed test cases in SOAP - UI for web services.
• Participated in weekly team meetings, where test status and defects were discussed
• Trouble shooting Automated Acceptance tests errors and failures, bug reporting accordingly.

Confidential, Ann Arbor, MI

QA Analyst/Tester

Responsibilities:

• Created Test plans and Test cases based on business and functional requirements.
• Interacted with business and development teams for requirements and test scenarios reviews.
• Performed regression and performance tests on various business and Specimen data load functionalities.
• Developed test scenarios for Integration, Performance, and Regression testing across system releases.
• Created data driven test scenarios by adding statements to already existing test cases so that test scripts could be used with multiple sets of data.
• Involved in back - end testing of the database by writing SQL queries for both internal and external data interfaces.
• Tested SOAP web services using SOAP UI tool and executed test cases in SOAP - UI for web services.
• Manually analyzed the response times of the different data loads for application imports and reports.
• Used Quality Center for defect reporting and tracking, and generated documents and reports for further analysis
• Developed status reports to communicate the testing progress.

Confidential, Chicago, IL

QA Analyst/Tester

Responsibilities:

• Created Test plans and Test cases based on business requirements of the application.
• Performed positive, negative, regression, and stress tests on various business functionalities.
• Developed test scenarios for Integration, Performance, and Regression.
• Handled the application response for positive and negative sets of data with data driven testing using QTP.
• Executed Test cases and participated actively in System Testing and Regression and load testing of the application.
• Incorporated the concept of checkpoints to verify that the expected information is displayed in the application by implementing various checkpoints such as Standard checkpoints, Image Checkpoints, Table checkpoints, and Text checkpoints using Quick Test Professional.
• Designed Load runner scenarios using Load runner to perform Stress Test.
• Developed various reports to communicate testing issues with the project manager.