SUMMARY

• Over 8+ years of experience as a Quality Assurance Tester - Across all domains - Finance, E commerce, Search, Ratings and CRM.
• Responsible for End-to-End QA management activity
• Strong knowledge about quality processes, Software Development Life Cycle and Software Testing Life Cycle
• Experience includes testing of client/server and web based applications using manual and automated testing tools like QTP (UFT) and manual testing on various levels of SDLC and STLC.
• Proficient in testing Salesforce Applications and Salesforce ADM 201 certified.
• Practicing Agile Testing with various sprint durations.
• Solid hands on experience in System Testing, Interface testing, Integration testing, functional testing, Regression testing, User Acceptance Testing, Back-end testing, GUI testing, SFDC Testing, Mobile Testing of various UI applications as well as execution, maintenance of Test plans, Test specifications and Test scenarios
• Good knowledge of Salesforce Administration, Configuration and customization, Requirements/Business Analysis.
• Experience in testing Salesforce Validation Rules, Work Flows and Approval Processes for new Tasks, field updates, and Email generation according to application requirements.
• Possess commendable knowledge in SQL,
• Proficient in creating Test Strategy, Test Plan, Test Scenarios, Test Cases, Release and QA Sign Off documents.
• Proficient at defect analysis, reporting and tracking and defect management using Quality Centre, TFS, ALM.
• Good hands on automation testing using QTP.
• Strong ability to manage whole testing team and successfully handled multiple projects at the same time within tight time frames.
• Experience in identifying automated Test scripts.
• Testing and installation of QAR (Quality Assurance Request) submitted by Dev team in QA environment on different servers based on Solaris/LinuxAS4. Resolving issues during installation of QAR, setting up QA instances
• Well versed with various domains like CRM, Finance, Ratings and E - Commerce Applications.
• Experience testing web pages onmobile devices(IPAD, Android, IPhone Versions, and Blackberry), simulators and emulators.
• Creativity and flexible to face and resolve challenges, Good presentation skills and effective team player with excellent communication skills.
• Have good working Experience in UNIX.

TECHNICAL SKILLS

Database: SQL

Database Management: Toad, MS-SQL, Oracle

Domain Knowledge: Finance, Ecommerce, CRM, Banking, Ratings, Search

Testing Tools: QTP, Exposure to J Meter, Fiddler, Pixel Ruler

Test Management Tool: HP ALM, Quality Centre 11.0, TFS, TCM, BLT

Technology / Environments: Windows, UNIX, Citrix, MAC, Vista

Web technologies: HTML, CSS, XML, XSL

Cloud Technologies: Force.com platform, Salesforce

Others: dotCMS, Fatwire, Omniture Site catalyst, Fiddler, Fire cookie

PROFESSIONAL EXPERIENCE

Confidential

Lead Quality Analyst

Responsibilities:

• Single Point of contact for this Project
• Coordinating with the onsite teams and business analysts to gather customer requirements and use cases
• Design test scenarios and test cases based on the requirement documents and use cases.
• Performed Functional testing, regression testing, usability testing, stress testing
• Experienced with Apache/Tomcat web servers
• Tested the application oniPadandiPhonewhen the operating system was unveiled and made sure the application was enhanced to be compatible with theAndroid devices.
• Very much flexible to work with cross-functional teams on delivering projects
• Experience with Page track tools like Sitemap, Google Analytics Page track tool,
• Responsible for adding new Requirements, Test Plan, Test Lab and Defects to capture the metrics in QC.
• Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.
• Involved in testing application on different mobile Platform such as iOS and Android devices.
• Have good knowledge using simulators and emulaters.
• Good working Knowledge on using Dot CMS for Content management (publishing/unpublishing blogs, events, UI structures etc.)
• Involved in Functional, GUI, smoke & sanity Testing.
• Performed Functionality, Interface and Regression testing during the various phases of the development.
• Operated with best testing policies under agile methodology with a two week sprint cycle

Environment: dotCms

Confidential

Sr Quality Analyst

Responsibilities:

• End to end QA management activity
• Participated in Sprint Planning and Sprint Sizing Meetings and came up with Estimations.
• Went through all the stories present in the sprint and allocated to rest of the team based on the priority.
• Preparation/Review of Test strategy, Test plan
• Performing test planning and test execution
• Assisted throughout the phases of the project including planning, design, QA and implementation
• Performing exploratory, regression, performance, cross browser and screen resolution and display testing on the application
• Performed post implementation and post production testing
• Followed Agile Methodology with Sprint Span of 2 weeks.
• Worked with various salesforce.com StandardobjectslikeAccounts, Contacts, Leads, Cases, Campaigns, Opportunities, Reports, and Dashboards
• Conducted and performed end to end testing on requirement changes that were included post implementation
• Coordinating and mentoring team members tracking QA process until completion
• Created daily Defect matrix report and shared it with the project team during Daily Status meetings.
• Identified High level test scenarios for Automation and helped the automation team in building the regression scripts.
• Daily, Bi-weekly and Monthly status reports and status calls

Environment: Force.com

Confidential

Sr Quality Analyst

Responsibilities:

• Extensive client Interaction - Estimating the Activities, Design test cases and monitoring the project QA deliverables.
• Applied Agile - Scrum Process with sprint duration of 1 month
• Responsible for adding new Requirements, Test Plan, Test Lab and Defects to capture the metrics in QC.
• Performed Functional testing, System testing and Regression Testing to see the entire functionality and to assure fixes are working fine
• Involved in conducting backend testing to check the database entries using SQL queries.
• Attend QA and SCRUM calls daily with complete project team to understand the new changes, Implementations and deliverable dates and provide suggestions improvements from test perspective
• Maintained daily & weekly status reports of QA activities as part of Test deliverables
• Worked with the development team towards bug resolution and verified known bugs against new builds and escalated showstoppers in the build to QA Management
• Worked on multiple projects with aggressive deadlines

Environment: Java, XML, Java script, Servlet Oracle 8i. Sun Solaris.

Confidential

Sr. Quality Analyst

Responsibilities:

• Participated in writing Test Plan and Test cases, software documentation from business, technical and functional requirement Using Agile Methodology for complete testing.
• Interacted with Developers, discussed the Specifications provided by the Analysts and also the changes and the discrepancies in the application.
• Involved in Functional, GUI, smoke & sanity Testing.
• Conducted Functionality, Interface and Regression testing during the various phases of the development.
• Involved in Test Design, Test Development and Test Execution
• Wrote SQL queries to test the database and to perform validations
• Performed defect reporting and defect tracking using Mercury Quality Centre.
• Performed Regression testing on new application builds and when modifications/changes were done.
• Involved in Test Data preparation for test execution.
• Executed SQL queries to verify and validated the backend updates

Environment: Java 6.0, Oracle 10g

Confidential

Quality Analyst

Responsibilities:

• Reviewed and Analyzed the System Requirement Specifications (SRS) and design documents.
• Check for functionalities across various regions which include US, EU, AU, JP, RU, PT, and Spain.
• Login testing, SSL testing, link changes, link redirections, UI elements and their alignments are some of the generic tests done on Confidential &P.com
• Major focus is on Ratings testing where we focus on indexing various rating values to Confidential &P.com which comes from RPM Core(Table) and gets acknowledged and published on Confidential &P.com through SRD process.
• Testing of stories is done on Dev instance and once it is stable will be moved to QA for regression and performance testing.
• From QA it is moved to authoring for UAT testing and then released to production
• Localization testing is done as the Site is developed in various regions
• Involved in Database testing for testing the data in the new IPD Table
• Testing is done against different environments like Production, Authoring and DR which was not done earlier.
• Arrange weekly test meeting with the test team, involved in daily status review, determined progress of testing, involved in scheduling people and resources for specific project task.

Confidential

Testing engineer

Responsibilities:

• Performed the role of a business analyst as well as a QA Lead
• Assisted throughout the phases of the project including planning, design, QA and implementation
• Coordinating with business users in gathering requirements and assisted in analysing the feasibility of their needs by coordinating with the project manager and technical lead
• Developed high-level test scripts for the project.
• Extensive web application testing using various tools.
• Followed QAR process and build installation.
• Identified and reported defects/errors and interacted with developers and designers to resolve those issues.
• Exposure to web Services testing and debugging
• Responsible for defect management and defect calls for the entire team, discussing among team members, developers, business reporting and tracking defect until resolution using BLT.
• Arrange weekly test meeting with the test team, involved in daily status review, determined progress of testing, involved in scheduling people and resources for specific project task.
• Received Star Performing Team Award for Quack Project (app on IPAD) in Q4, 2009.

Confidential

Associate Software QA Engineer

Responsibilities:

• Perform the role of Senior QA analyst and Module Lead for the entire Project on entire prepaid cards functionality.
• Monitored QA analysts and mentored them in test processes and procedures
• Search for XML Video feeds from the list of sites targeted
• Filter the feeds which are in AOL feed format
• Write the style sheet for the feeds filtered.
• Push the feeds to the staging server and observe for the appropriate tags displayed and then push them to production server.
• Those businesses rules to the test team and monitor the team to test those rules correctly.
• Reported defects/errors and interacted with developers and designers to resolve those issues.
• Responsible for review process, overall quality of the application and was involved in coordinating with development team, design team, operational team to complete the project on time.
• Assisted in weekly test meeting with the test team, involved in daily status review, determined progress of testing, involved in scheduling people and resources for specific project task.