SUMMARY

• Senior Quality Assurance Analyst with over 8 years of software testing experience in Web - based Applications, Client-Server and Database Applications. Extensive experience in US Healthcare, Business Services, Banking and Financial Services domains
• Good knowledge on all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
• Experience working under different software methodologies including Agile/SCRUM, Waterfall and Iterative Models
• Skilled in Functional testing, GUI testing, Regression testing, System Testing, Configuration Testing, Data Driven Testing, Cross-browser testing and User Acceptance Testing (UAT)
• Proficient in designing, documenting and reviewing test documents like Test Scenarios, Test Cases, Test Data, Test Summary Reports and Defect Summary Reports
• Experience in creating Requirement Traceability Matrix (RTM) to trace test cases to functional and technical requirements
• Assisted Test Leads with testing efforts, plan test deliverables and generate status reports to management
• Extensive Experience in ALM/Quality Center to write test cases, reporting and maintaining test scripts
• Experienced in identifying defects, prioritizing and tracking defects to closure
• Experienced in automating Java, Web, web service and backend validations using HP QTP/UFT.
• Experienced in design and development of Automation Test Framework for Regression and functional testing in HP Test Pro (QTP) tool
• Enhanced QTP scripts using different checkpoints, parameterization and regular expressions
• Skilled in developing Actions in Quick Test Pro to parameterize specific components of a test and reuse actions to streamline and modularize the scripts
• Experience in developing automated test scripts using VBScript in QTP
• Proficient at writing SQL queries and perform database testing
• Knowledge in ETL and test-driven development in SCRUM environment
• Expertise in Web Service testing using SoapUI 4.2
• Participated in daily SCRUM stand-up calls, SPRINT review meetings, defect calls and project status meetings
• Running defect triage meetings and reviewing issues with Business Analysts and Developers
• Experience in training new systems to end users in a classroom environment
• Ability to work in fast-paced environment and multitask with ease
• Innovative, analytical approach to solving complex test problems and performing troubleshooting
• Quick learner and excellent team player having ability to meet tight deadlines and work under pressure
• Possess excellent communication, decision making and trouble shooting skills

TECHNICAL SKILLS

Testing Tools: HP QTP 10.0, UFT 11.5, HP QC 10.0

Test Management Tools: ALM/Quality Center, Borland Silk Central, JIRA, Bugzilla

Programming Languages: VB.Net, VB Script, HTML, XML, SQL, ASP.NET

Methodologies: AGILE/SCRUM, WATERFALL

Operating Systems: WINDOWS9X/NT/2000/XP, UNIX, MS-DOS, UNIX

Database: SQL Server 2005/2008, ORACLE 8i/10G

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Senior QA

Responsibilities:

• Participated in Daily Standup Meetings,Sprint Planning Meetings and Groomingsessions where in contributed my sizing of user stories with the domain knowledge that I had acquired.
• Maintained Requirement Traceability Matrix (RTM) to link User stories, test cases and defects
• Performed extensive Manual Testing and identified scripts for Automation
• Created Hybrid Automation Framework to simplify the scripting process using UFT 11.5
• Created multiple Application Independent functions
• Utilized Data Driven Framework methodologies and reduced script inventory
• Performed GUI testing, Adhoc testing, Cross-Browser testing, Security, Regression testing and Integration testing
• Performed Backend Testing by writing and executing SQL queries to validate stored data
• Validated Web Services requests through SoapUI 4.5
• Utilized Jira to log defects and manage changes in the requirements
• Coordinated Defect Triage meetings to re-evaluate defect severity ratings, prioritize defects and assign defects to various team members
• Handled Knowledge Transition Sessions and prepared KT materials on the application under test to new users

Environment: UFT 11.5, Jira, XML, VB.NET, VBScript, SQL Server 2008, SoapUI 4.5

Confidential, Rochester, NY

QA Analyst

Responsibilities:

• Responsible for working with the project team to define the scope for testing within the context of each Sprint/Delivery
• Developed test plans and test cases and facilitated in shortening the test cycle through automation
• Ensured preparation of Test Environment and Test Data for successful functional acceptance testing
• Developed and reviewed scripts for positive and negative test scenarios
• Performed GUI, Regression testing, UAT and data driven testing
• Reported testing activities and escalated issues through Borland Silk Central Tool
• Developed SQL-queries for database and backend testing
• Managed UAT with end users including coordination and user acceptance signoff
• Created test cases for performing automated tests in HP QTP
• Developed Data Driven Frameworks for reusing same scripts with different sets of data
• Analyzed automated test results and reported defects
• Reviewed test reports and escalated issues to appropriate parties
• Produced reports and documentation for all automated testing efforts, results, activities, data, logging and tracking
• Collaborated with the development and testing teams to improve overall quality of the software
• Attended weekly defect report meetings and presented progress updates

Environment: HP QTP 10.0, Borland Silk Central, XML, ASP.NET, VB.NET, VBScript, Oracle 10G

Confidential, Memphis, TN

QA Analyst

Responsibilities:

• Extensively involved in preparing Test Strategy and Test Plan documents
• Identified Scenarios for Automation and automated test scripts using HP QTP 10.0
• Automated QA regression test suite using the Data Driven Framework
• Develop scripting, test scheduling and execution for all types of system testing including: Integration, Regression, GUI, and Functionality
• Worked on both Expert view and Keyword view in QTP
• Extensive use of VBScript for developing external custom functions library for QTP 10.0
• Developed the scripts using Descriptive Programming for critical functionality by using QTP
• Used Quality Center extensively for creation of Test cases, Bug Tracking and Reporting and for generating various reports
• Created training materials for Quality Center and trained the users
• Managed the process of identifying issues during test process and discussed/escalated the issues with the management as appropriate
• Involved on several project status meetings with team members that included Metrics Collection, Weekly Test Reporting and Defect Triaging
• Involved in writing Knowledge Transfer documents and Training the offshore teams on Automation frameworks

Environment: HP QTP 10.0, HP Quality Center 10.0, XML, VSTFS, ASP.NET, VB.NET, VBScript, SQL Server 2008

Confidential

QA Tester

Responsibilities:

• Identified Test Scenarios and created Test Cases based on the functional requirements documents
• Prepared Requirement Traceability Matrix (RTM) to trace test cases to functional requirements
• Performed Manual Testing on Purchasing, Receiving and Inventory Control modules
• Organized meetings and conducted functional testing on different user roles
• Tested the application with proper documentation, and raised tickets in Quality Center
• Performed data accuracy, data validation, and data integrity testing by querying the database using SQL Queries
• Responsible for crossover Testing (Client who have different accounts)
• Conducted Integration, Functional, GUI, Regression, Smoke, Database Integrity and User-Acceptance Testing (UAT)
• Worked on the staging server to check all the features are functional before moving into production
• Reported bugs to development teams and tracked defects until closure
• Prepared status summary reports with details of executed, passed and failed test cases and reported defects through QC

Environment: Manual Testing, QC 9.0, Oracle8.0.5, Microsoft Excel, MS Word

Confidential

QA Analyst

Responsibilities:

• Involved in preparing Test Scenarios and Test Cases based on business requirement documents using Test Director
• Performed Extensive Manual Testing
• Prepared Requirement Traceability Matrix (RTM) to trace test cases to functional requirements
• Performed GUI, Adhoc, Regression and data driven testing
• Used Test Director for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status
• Interacting with the development and testing teams to improve overall quality of the software
• Analyzed the performance based on the reports generated
• Responsible for providing regular status report to the management

Environment: Test Director, UNIX, Windows 2000, SQL server 2005, Oracle 8i