SUMMARY

• Over 6+ years of professional experience in Information Technology with extensive experience in Quality Assurance, Web Testing and Software Testing.
• Experience in Manual & Automated Testing of GUI and functional aspects of Client - server and Web based Applications on multiple levels of SDLC and Software Testing Life Cycle (STLC).
• Have strong understanding knowledge of waterfall and Agile development environment (SCRUM) methodologies, values and procedures.
• Experience in handling Salesforce.com implementation for Publishing domain and Banking domain.
• Experience in various Industry sectors such as Banking, Financial and Insurance.
• Experience in analyzing Business Requirements, Functional and Technical Specifications.
• Strong experience in developing Test Plans and Test cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.
• Ability to write Test Plans, Test Cases, Test Procedures and Test Scripts from requirements and UseCases.
• Experience in Mercury and HP Automated Testing Tools like QTP 9.0, WinRunner and LoadRunner.
• Knowledge of QTP Scripts with Standard, Text, Bitmap, Table Checkpoints and Synchronization Points.
• Experience on Testing Methodologies and Logging defects in Quality center.
• Strong Experience in pulling all different kinds of reports from Quality Center.
• Experience in Bug Reporting or Defect tracking using HP Quality Center.
• Experience in Software Analysis, Requirements Management, Quality Assurance, Modeling, Configuration Management and Change Management.
• Expertise in performing different types of Testing: White Box (Unit Testing, Integration testing), Black Box, Smoke, Functionality, Integration, Stress, Volume, System, Performance, Regression Testing and Full Life Cycle Testing.
• Experience in Software Verification and Validation based on Testing Methodology.
• Strong understanding of QA Principles, QA Process and UseCases.
• Experience in coordinating testing effort, responsible for test deliverables and status reporting to management.
• Good understanding of Database Management Systems (Oracle, SQL Server).
• Extensive working knowledge in UNIX and Windows platforms.
• Involved in testing Java, J2EE, VB, Oracle, .Net and Developer 2000 applications.
• Proficient in SQL and Unix Shell Programming for testing database integrity.
• Excellent interpersonal and customer relational Skills. Proven communication, presentation Skills and Leadership Qualities.

TECHNICAL SKILLS

Testing Tools: HP QTP (Quick Test Pro) 11.0, Win Runner, Load Runner

Defect Tracking Tools: HP Quality Center 10.0, Test Director.

Test Strategies: Integration, System Regression, User-Acceptance, White Box, Black Box.

Programming languages: C, C++, JAVA, J2EE, PL/SQL

Methodologies: Object-Oriented Programming, Optimization, Client/Server Distributed Systems and Project Management.

RDBMS: Oracle 9.x/8., MS SQL Server, MS-Access, JDBC, TOAD, ETL Informatica.

Web Technologies: Salesforce.com, HTML, XML, Java Script, Java Servlets, Web Logic

GUI Tools: Oracle Developer 2000, Visual Basic5.0/6.0 and VB.NET

Operating Systems: Windows NT/2000/XP/7, UNIX and MS-Dos.

PROFESSIONAL EXPERIENCE

Confidential, Oldsmar, FL

Test Manager

Responsibilities:

• Responsible to lead the team working offshore according to the schedule and coordinate resource management for all MediaView Programs.
• Responsible for all MV Programs (EMM, NOL, NTRN, NBI, AdVOD...etc) those are coming newly as well as existing programs.
• Analyzed Business & Functional Requirement Documents and Interacted with Business Analysts and resolved issues during Gap Analysis.
• Prepared Test Estimates based on requirements and estimate resources.
• Developed Requirements Traceability Matrix, Test Scenario’s, Test cases preparation and Defect tracking using Quality Center.
• Responsible for User Acceptance Testing (UAT) and Production support whenever emergency ticket comes for MediaView.
• Report Daily, Weekly test execution status and test matrix to project team.
• Work closely with different partners to get the needed answers or to work collaboratively with all teams, it is especially with the Dev, BA and project teams and platform MV team.
• Attend meetings with stakeholders and provide the program status as per the plan.
• Drive meetings with offshore and make sure team understanding the requirements and get the status on daily basis.
• Followed the Agile agenda to complete project by maintaining the tasks.
• Developed Test Summary Reports.
• Validate the data from various tables to test database using SQL for prompted data in UI.
• Conducted Regression testing on various builds of the application
• Responsible to support Automation and performance testing teams to understand the functionalities and to come up with scripts and base lines.

Environment: HP Quality Center 10.0, QTP 11.0, Flex, Oracle, DbVisualizer, PL/SQL, MediaView UI, Microsoft Project Plan, MS Office, Windows 7.

Confidential, Dubuque, IA

Onsite Coordinator /Team Lead

Responsibilities:

• Responsible to lead the team working offshore (India) according to the schedule in Agile Agenda.
• Responsible for all 4 tracks (SFDC, Flex, Interface and Testing team) in project on defects assignment, planning, time line, testing and all QC related tasks.
• Analyzed system requirements, developed Requirements Traceability Matrix and Test Cases in Quality Center.
• Report Daily, Weekly test execution status and test matrix to project team.
• Drive the Defect call meetings and raise the issues and concerns in defects execution.
• Involved in testing both BAU, SR tasks and also involved in mobile testing.
• Responsible for integration and testing project plans and planning for various releases like SIT and UAT
• Responsible for testing in Salesforce modules internally and also with out of box functionality.
• Responsible for testing of the online and offline framework to integrate with other modules developed in Salesforce compatible framework in the application.
• Followed the Agile agenda to complete project by maintaining the task schedule.
• Responsible for quality assurance of all web design projects, including web usability, accessibility, testing and debugging.
• Participated in the discussions to define functional and user interface interaction in scrum meetings.
• Actively participated and provided feedback in a constructive and insightful manner during daily Stand up meetings and weekly Iterative review meetings to track the progress for each iterative cycle and figure out the issues.

Environment: Salesforce.com, HP Quality Center 10.0, MS Office, Apex, soapUI, Oracle, Windows 7.

Confidential, Charlotte, NC

Test Lead/Coordinator

Responsibilities:

• Manage both development and testing offshore team.
• Developed Test plan, Test Strategy, Execution Schedules, Estimations, Business understanding document and cross hub integration matrix for End to End testing.
• Report Daily, Weekly test execution status and test matrix to QA and project team.
• Drive the Defect call meetings and raise the issues and concerns in test execution.
• Created Test scripts using Mercury Quality Center.
• Managed Front-end, Back-end and Web Services related Test efforts.
• Resource allocation and estimating the SIT and Performance testing like Load testing Timeline.
• Worked extensively with the BA, development team and client in understanding the business requirements.
• Analyzed system requirements, developed Requirements Traceability Matrix and Test Cases in Quality Center.
• Check the population of data from Source and target table for Initial loading and front end application to backend table mapping via Informatica (ETL Tool).
• Imported the Table, view to test environment and execute the maps for population of data.
• Reviewed the Test scenario, Test script, test cases and directed for test data conditioning
• Prepared UAT test scenario, Test script and Test data and performed UAT testing.

Environment: HP Quality Center 10.0, ETL tools, SQL, DB2 database, TOAD, DMP, CIS UI, SOAP, MS Office, Windows XP

Confidential, IL

Multi Access Integration, QA Tester

Responsibilities:

• Involved in preparing test plans based on Business Requirements Document (BRD)
• Developed the test cases to test functionality, interface of the application
• Tests were planned and managed using TestDirector and performed Manual Testing.
• Used TestDirector to store all testing results and metrics
• Conducted Functional, Integration, System, Regression, White and Black Box Testing.
• Wrote complex stored procedures and functions using SQL.
• Worked with Unix Shell Scripts extensively.
• Analyzed and validated the Reports, generated by Micro Strategy.
• To retrieve the data from various Tables and to test the database, wrote SQL Queries.
• Conducted Regression testing on various builds of the application
• Wrote Functions for testing customer and billing data with database and validating the conditions.
• Prepared test data for the AUT as per the specifications of BRD
• Tracked and reported bugs using ClearQuest.
• Performed Cross Browser Testing using Netscape Navigator and Internet Explorer
• Participated actively in the team meetings with the Developers for fixing the bugs

Environment: Java, J2EE, JSP, Servlets, EJB, HTML, DHTML, Websphere, Oracle9i, SQL, ClearQuest, Windows NT, UNIX, MS Excel.

Confidential, Cleveland, OH

QA Tester

Responsibilities:

• Developed Test Plan and overall Test Strategy for the programs.
• Developed Test Cases and Test Scripts for System and UAT Testing.
• Test Cases were designed based on Requirements in Test Director.
• Participated in Business Analysis, Requirement Analysis and Data Analysis.
• Tested the generation and transmission of settlement transactions.
• Load and stress tested the gift card functionality.
• Tested the messaging formats and data through MQ Channels, Host and providers.
• Participated in testing of POS functionality (Qualified Coupons, POSA, Associate Discounts, Price Guarantee, Customer Surveys etc)
• Performed volume testing by transmitting batch files and validating them.
• Validation of Credit Cards & Data for the transactions.
• Generated automated test scripts using WinRunner.
• Recommending continuous process improvement, maintain QA standards and artifacts.
• Validated the data by using SQL.
• Developed Test Summary Reports and participated in GO / NO-GO meetings.
• Tracked defects using Remedy Bug Tracker & Conducted Bug-Review meetings.
• Coordinated with Business, Providers, Project Managers and Developers.
• Used Mercury TestDirector for defect tracking.

Environment: Quality Center 9.2, TestDirector, VB, Oracle 8i, DB2, Crystal Reports, UNIX, Windows NT/00, MS-Project, MS-Visio, MS-Word, MS-Excel, Load Runner.

Confidential

Manual Tester

Responsibilities:

• Identified the test requirements based on application business requirements and blueprints.
• Performed manual testing and maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance, Performance, and Black Box
• Involved in analyzing the applications and development of test cases
• Involved in doing System testing of the entire applications along with team members
• Applications are tested manually.
• Developed test scenarios and test procedures based on the test requirements.
• Performed Database testing.
• Documented errors and implemented their resolutions.
• Created test scripts, executed test scripts.
• Developed Test Objectives and test Procedures.
• Participated in user and Submitted status reports weekly.

Environment: Visual Basic, SQL Server, MS-Word, Ms-Excel, Windows98/NT.