SUMMARY

• 8 years of diverse experience in Information Technology with emphasis on Quality Assurance of Client/Server, Windows, Web based and GUI applications systems. Have developed excellent professional skills by working independently and as a team member for Manual and Automated testing of applications.
• Over 8 years of experience in Software Testing, Development and Quality assurance of various applications (web/Windows/client - server) using Quick Test Professional, Quality center/ Test Director.
• Experience in working with Agile methodology, V-model, Waterfall method.
• My expertise spans through Finance, Banking, Health Care and Insurance Domains.
• Experience working with both Manual and Automated tools such as Quality Center, Quick Test Professional for testing client-server, Windows, web-based and Database applications.
• Excellent understanding of Software Development Life Cycle and Test Methodologies.
• Exceptional understanding of QA methodologies starting from creation of System Test Plan, Test execution, reporting Bugs.
• Experience in review of Business Requirements document (BRD), Design document, Functional Requirement Specification (FRS), System requirement Specification (SRS), and Use cases.
• Extensive experience working with and maintaining Requirement Traceability Matrix.
• Extensively used Defect tracking tools like Test Director, Clear Quest and bugzilla
• Extensive knowledge of Defect Management Life Cycle.
• Performed End-to-End software testing at various stages of application development by applying Business/Use Cases for Ad-Hoc, Black Box, Security, Configuration, Data-Driven, Boundary value analysis (BVA), Positive/Negative and UAT.
• Proficient in GUI Testing, Functional Testing, Regression Testing, Integration Testing, Database testing, System testing, Security testing, Build Verification Testing and Cross browser Testing.
• Experience performing Backend Testing by writing SQL Query to check the consistency in the data.
• Demonstrated integrity, problem solving, mentoring, stress handling and quick-learning abilities with excellent technical, analytical, inter-personal, written and verbal communication skills.
• Experience in handling Onsite-Offshore model projects.
• Responsible for meeting Deadlines on time, on Quality Commitments for assigned programs Or project Deliverables.

TECHNICAL SKILLS

Operating Systems: Windows 2000/NT/XP, Linux, Unix, Mac OS x

Languages and Technologies: C, C++, VB, XML, SQL, PL/SQL

Scripting Languages: HTML,DHTML,VB Script, Perl, Java Script

Browser: IE, Mozilla Firefox, Google Chrome, Safari

Databases: MySQL, MS-SQL Server, MS Access, Oracle 10g

Defect Tracking Tools: Jira, Bugzilla, Clear Quest.

Testing Tools: Quality Center, Quick Test Pro.

PROFESSIONAL EXPERIENCE

Confidential, Napa, CA

Sr.QA Analyst

Responsibilities:

• Attended meeting with Business Users/Underwriters for understanding requirements for different modules like Policy System, Billing System, Claims etc.
• Involved in Development of the Functional test cases for different policy types and different status of the policy like Quote, Inforce, Renewals, and Transfer etc in Quality Center.
• Verified for existing policies, forms are updated at the renewals with correct effective date.
• Involved in the Development and execution of test cases for various different scenarios in Vista Billing system like cash flow, Processing Refunds, Remittance etc.
• Regression tested the Vista application for different types of payments processing.
• Involved in performance testing of search screen in Vista like Insured Name, Bill to Address etc.
• Involved in the preparation & execution of the functional, integration, System, Regression Test Cases for the online application.
• Participated in the preparation of the traceability matrix from functional and technical specifications to ensure that all the requirements are covered by the test cases.
• Extensively worked on integration & system testing during the new updates and release patches of the application.
• Validated data against the backend database using Oracle10g using SQL complex queries.
• Interacted with the development team to identify and resolve technical design issues.
• Incident Tracking & Reporting of Bugs using Quality Center.
• Involved in the preparation & execution of the BVT(Build Verification Test) to check list for the arrival of the new build and responsible for communicating the results to the team
• Involved in Testing the Change Requests that were created by the production tem.
• Involved in testing of Emergency Release.
• Participated in the Walkthrough of defect report meetings with BA & QA managers periodically.

Environment: Oracle 11g, PL/SQL, Toad, Quality Center

Confidential, Dallas, TX

Sr.QA Analyst/ETL Tester

Responsibilities:

• Involved in analyzing of Business/Functional Requirement’s with TL & BA and reviewed the same giving necessary recommendations.
• Prepared the requirements traceability matrix from the functional and technical specifications to ensure that all the requirements are covered by the test cases.
• Analyzed the test requirements and writing the functional test cases as per the requirements.
• Involved in developing of the test plan, test strategies and designed manual test cases for appropriate scenarios.
• Identification test scenarios from the requirements.
• Reviewed the test scenarios & test cases with TL.
• Involved in performing & execution of the functional, integration, GUI, system, and user acceptance tests.
• Exported Test Cases from MS Excel and Requirements from MS Word to Quality Center
• Performed validation of XML files against the XSD’s using SoapUI.
• Involved in validating XML files/Web Services against SOAP and WSDL architecture
• Extensively worked on integration & system testing during the new updates and release patches of the application.
• Converted Manual script to automated script using Quality center.
• Performing data integrity testing by executing SQL statements and manually verifying the contents
• Created & Executed Automated Scripts for Regression & data driven testing using QTP.
• Validated data against the backend database using Oracle10g using SQL complex queries.
• Interacted with the development team to identify and resolve technical design issues.
• Incident Tracking & Reporting of Bug Reports, using Quality Center and Test Log for the team.
• Scheduled Crystal reports according to parameter, Events, Distribution List.
• Validated Weekly, Monthly and daily Reports.
• Participated in the Walkthrough of defect report meetings with BA & QA managers periodically.
• Involvement and Active Participation with BA while giving product Demo’s to the customer.

Environment: Oracle 10g, PL/SQL, SQL Server 2005, Soup UI, Business Objects 6.1, XML, Clear Case Windows NT,QTP, Quality Center, share-point.

Confidential, Frisco, TX

Sr. QA Analyst/Automation Tester

Responsibilities:

• Involved in the development of system test plan and test scripts using business and System Requirement documents and Use cases.
• Worked on multiple releases on different environments at the same time.
• Executed the test cases written for Drugs, Test and Procedures in the Test Lab in Quality Center.
• Involved in peer-peer Review of test scripts written by other team members before the test scripts were finalized.
• Tested confidentiality, integrity, authentication, authorization, availability and non-repudiation
• Interacted extensively with Business and Technical leads to derive, review and obtain sign-off of the test cases across all business functional areas - Provider, Claims, Customer Service, Products, Group/Member, Billing/Finance, Security and Utilization Management.
• Tested Agreements Entitlements, Service Requests, Activities and Screen as per customer requirements.
• Was responsible for the Web services and Authentication domain in the project.
• Used Web services testing using standard like XML, WSDL and SOAPUI.
• Get the Provider Id and Claim type for the required record by accessing SOAP UI Response
• Involved in many Triage Meeting and BRD Meeting.
• Created Defects and reported for the unexpected behavior of the portal.
• Created complex SQL queries involving joins, Indexe on the tables holding members details.
• Converted the manual test scripts written in Quality Center to automation.
• Generated the automation test scripts by using the QTP.
• Used extensively Parameterization to provide varied inputs for the scenario under testing.
• Inserted Transactions in scripts to record the response time of the application by considering the real time scenarios.
• Created the mapping of Custom classes to Standard classes using Object Identification
• Created functions library to write reusable functions using VBSCRIPT function library.
• Created Back up for the Testing data such as testing scenarios, test scripts, Defects Found or Fixed.

Environment: HTML, HTTP, ASP.Net, Windows-2003, HP-Quality Center, Performance Center, Soup UI, HP-QTP, Share-point, VB-Script, XML, TOAD, Oracle 10g, SQL Server, SQL, UNIX.

Confidential, CA

Sr. Automation Engineer

Responsibilities:

• Involved in creating Test strategy, Test plan and Test cases using the business specification documents.
• Developed QA Test plan from technical specifications and requirements for this project.
• Manually tested the whole application before going onto automated testing.
• Developed and executed Test Cases for banking application and verified Actual results with Expected results.
• Tested entire functionality of the application on different browsers like IE, Netscape, and Safari.
• Used Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Exported Test Cases from MS Excel and Requirements from MS Word to Quality Center
• Performed System Testing for all the Trading Apps.
• Involved in various testing investment securities like Equity, Fixed income, Mutual funds.
• Established the Automation Framework using a modular foundation of generic functions and libraries.
• Inserted Check Points to Check for the broken Links, Text, and standard properties of an object using QTP.
• Created User Defined Functions in QTP.
• Worked on both Expert view and Keyword view in QTP.
• Used Parameterization for using various data to test the application using QTP.
• Performed Negative testing to find how the functions and variables perform when they encounters invalid and unexpected values.
• Ability to develop automated scripts from scratch which are unable and maintainable.
• Performed Regression testing on the successive releases.
• Experience in using Quality Center as a repository for automation test cases.
• Expertise in advanced descriptive programming in QTP using VBScript. Used Recovery Scenario wizard.
• Performed data driven testing, designed Input/output check points to validate the data and develop effective automated QTP Scripts.
• Modifying and creating SQL queries and stored procedures for quality assurance and analysis.
• Participated in walkthrough’s and technical Reviews all through the testing phase.

Environment: Quality Center, QTP, Oracle, Excel, MS Word, Java Script, XML, VB Script, ASP.Net

Confidential

UAT Tester/Manual Tester

Responsibilities:

• Involved in complete Testing Cycle from Planning of Project testing Estimates to the deployment of the Project to Production.
• Created Test Plan, strategy and test cases for UAT testing
• Created Test plans, mentioning the Approach, Description, Assumptions, Constraints and Risk involved in the Project.
• Developed and Executed Test cases and participated actively in GUI, functional, unit, integration, system testing and regression testing for the Web Based application as well as the Windows based application.
• Involved in User Acceptance Testing with Business to make them understand the Major Functionalities of the Application.
• Developed various reports to communicate testing issues with the project manager.
• Conducted Defect Review Meeting with Project Team after each Test Cycle to discuss the issues, based on the Severity.
• Since the application contains sensitive information of customers, performed Security Testing to ensure that security was maintained throughout the application.
• Maintained defects in Test director and participated in daily defect review calls.
• Ensure that all the test cases are updated in the Test director along with Master test plan.
• Developed and executed SQL Queries to perform backend database testing.
• Performed through backend tests to validate the server side functionalities; verified the Triggers / Procedures of PL/SQL and table constraints to implement business logics.
• Performed Data integrity testing by executing SQL and PL/SQL statements.
• Performed Post Implementation Testing of the Application after Production deployment.

Environment: Java, J2EE, Test Director, Oracle, Toad, Pl/Sql, UNIX.