SUMMARY

• 4 years of experience as a Quality Analyst/Tester.
• Extensively worked on IVR testing, Functional testing, GUI Testing, System Testing, Load Testing and Regression testing assignments for more than three years.
• Efficient in writing Test Plans and detailing Test Cases based on business requirements and use cases.
• Understanding of complex test requirements and able to formulate test planning and design approaches to support requirements able to perform multiple responsibilities concurrently.
• Performed GUI Testing, Performance/Stress/Load Testing, Functionality Testing, Back - end Testing using SQL, Unit Testing/Integrated Testing, White Box Testing, Defect Tracking Using Automated Testing Tools like Mercury’s Quick Test Pro and IVR (Interactive Voice Response) testing on IVR system like Banking.
• Performed Integration testing, System testing, Black Box functionality Testing and White Box Testing.
• Participate in technical specification review.
• Experienced in testing web applications developed in Java Script, and Active Server Pages (ASP).
• Good exposure to VB.net, Java, ASP, HTML, DHTML development environment.
• Good understanding of SDLC (Waterfall, Spiral, Agile Methodologies).
• Good understanding of Version Control Management Tools like MS-VSS.
• Excellent interpersonal, communication skills with the ability to manage multiple projects and meet deadlines.

TECHNICAL SKILLS

Languages: JAVA, C, C++, HTML, Visual Basic

Platform: Windows 2003 Server/XP/2000/NT/95, UNIX.

Internet Technologies: HTML, DHTML,XML,JavaScript

QA Tools: QTP 9.2, TEST DIRECTOR 8.0, Quality Center, DTS (IBM Clear Quest)

Database: Oracle 9i/8i, Sql Server 2008, Teradata, MS Access, DB2, Mainframes (ATTACHMATE EXTREME)

PROFESSIONAL EXPERIENCE

Confidential, Brookfield, WI

Quality Assurance Engineer

Responsibilities:

• Worked as a Quality Assurance Engineer for Confidential .
• Six months of QA experience on IVR systems and Mainframe testing.
• Prepared testplans, detailing and executing the test cases, peer review documents, testing signoff reports.
• Worked on HP Quality Center for managing test cases and maintaining test results.
• Worked on DTS for defect tracking and ATTACHMATE EXTREME (Mainframes) Hogan systems for accessing the cards and Retail Banking information.
• Worked on multiple projects simultaneously.
• Participated in the team meetings for projects and shared views and ideas on testing various modules, attended walk throughs.
• Worked on Retail Banking and Credit Card systems.

Environment: ATTACHMATE EXTREME (Mainframes), HP Quality Center, DTS (IBM Clear Quest), IVR systems.

Confidential, South PlainField, NJ

Quality Assurance Analyst

Responsibilities:

• Undertook development and implementation of Test plans, Test cases and Test data for various modules.
• Managed and coordinated with off-shore resources to implement “Follow the Sun” strategy.
• Extensively tested SOA Services using SOAP UI.
• Formulate test coverage plan ensuring adequate validation of all Functional/Performance requirements of application.
• Prepare test scripts using VBScript and executing in QTP.
• Used Quality Center for bug tracking and creating various reports on quality metrics.
• Used SQL queries to validate data integrity.
• Involved in designing and developing validations plans and test plan documentation
• Written test cases and performed Manual Testing like Positive Testing and Negative Testing
• Extensively used SQL and PL/SQL to test the different constraints of the tables of the database.
• Developed regression test suites for newly developed web applications.
• Defects were tracked, reviewed, analyzed and compared using Quality Center
• Documented test cases, test results, test procedure and reported to client interacted with developers and end users to resolve technical issues and provided production support
• Created and maintained Regression Test Scripts for overall business process and executing them in QA Environment as well as Production Environment.
• Involved in tracking and reporting defects using Quality Center and was also responsible for communicating the status to the Development team.
• Backend testing of the DB by writing SQL/Oracle queries to test the integrity of the application.

Environment: Oracle 10g, HTML, DHTML, JavaScript, SQL, PL/SQL, QTP 9.0, Quality Center 9.2., Unix, Windows NT.

Confidential, South PlainField, NJ

QA Analyst

Responsibilities:

• Prepared Test Scenarios for Admin Module based on the Function Requirement Specifications.
• Created Test cases based on the test scenarios to validate the functionality of the module.
• As a QA Tester involved in gathering requirements, creation of Test Plans for the informatica mappings, work flows.
• Understanding and documenting the specific and functional requirements.
• Performed Web testing for this application to test the HTTP links.
• Analyzed the system and defined load testing objectives.
• Performed usability testing on all the GUI forms as end user.
• Involved in documentation of the testing process for further enhancement.
• Executed Test cases in QTP to validate the User Input like Branch Name, Address, etc. to find bugs in the application.
• Reporting the defects using Test Director’s Report Defect option
• Performed Regression Testing to identify side effects of the fixed bugs.
• Performed an End-to-End testing on the process.
• Unit testing and Integration testing: -Ensuring each unit achieves desired results, and integrates well with the entire system.
• Testing SQL Queries to validate the reports and fixing the bugs.
• Adhering to the quality process during the entire cycle of Analysis, Design, Coding and Testing.

Environment: QTP 9.0, Quality Center 9.2, Java, HTML, DHTML, JavaScript, SQL, PL/SQL,Informatica 8.1, Sql Server 2008.

Confidential, NJ

QA Tester

Responsibilities:

• Performed Validation & Verification, Integration testing, and Performance testing.
• Documented defects on an on-line error tracking system, which was developed using Access.
• Wrote test cases based on requirements and business specifications
• Writing and executing test procedures and test cases based on user’s requirement.
• Performed manual testing.
• Worked on testing reports and reporting unresolved issues.

Environment: Windows NT, Visual Basic 6.0, Test Director, MS Access and Crystal Reports.

Confidential

Programmer/QA Tester

Responsibilities:

• Creation, Maintaining the Application Areas and the Shared Object Repositories
• Creating Business Process Tests and Test Sets for execution
• Developed automation scripts for web application using Quick Test Professional 8.2
• Communicate the Bugs list to the development team
• Create local and shared object repositories, also wrote library files using VB Scripting
• Worked extensively on Quick Test Professional to generate automated scripts using shared libraries, object repositories and Checkpoints.
• Execution of Manual and Automated Test Scripts in Quality Center 8.0
• Written test cases and performed Manual Testing like Positive Testing and Negative Testing
• Defects were tracked, reviewed, analyzed and compared using Quality Center 8.0
• Reporting the defects using Quality Center’s Report Defect option
• Unit testing and Integration testing: -Ensuring each unit achieves desired results, and integrates well with the entire system.

Environment: MSSQL Server, HTML, DHTML, JavaScript, SQL, PL/SQL, Quick Test Professional 8.2, Load Runner, Quality Center 8.0, Unix, Windows NT.