SUMMARY

• Highly motivated, creative and versatile Software Quality/Test Engineer with 8+ years of experience.
• Experienced in creating and developing Test Cases, Test Plans and Test Scripts, performing Test Execution, analyzing Test Results, managing Defects and delivering utmost Quality product.
• Experienced in performing Functional, GUI, Usability, Regression, Integration, Sanity, Blackbox, Smoke and System testing.
• Experienced as a Test Lead with profound understanding of Software Development Life cycle.
• Experience in both Agile and Waterfall software methodologies.
• Experience in testing Web and client - server applications in various domains like Banking, Health Care and Telecommunications.
• Experience in using Test Management Tools like Microsoft Test Manager (MTM), TestRail and Quality Center.
• Experience in working with databases like SQL Server, Oracle and MySQL.
• Experience in using Test Automation tools like SoapUI Pro, Selenium and QTP.
• Involved in the process of refining the Testing process and provided key suggestions to enhance and streamline the processes to suit the specific needs.
• Provided guidance to the Technical Writers in writing Help documents for the features related to the project.
• Highly motivated Team player with the ability to work independently and adapt quickly to new and emerging technologies.
• Accustomed to maintain high ethical and quality standards, professional demeanor, and cooperative attitude.

TECHNICAL SKILLS

Manual Testing: Black-box, Functional, GUI, Sanity, Regression, Smoke, System, Integration, UAT and Retesting

Automation Tools: SoapUI Pro, QTP, Selenium, Ranorex

Software Methodologies: Agile, Waterfall-SDLC

Databases: MS SQL Server, MySQL, Oracle

Test Management and Defect tracking Tools: TestRail, JIRA, Microsoft Test Manager (MTM), HP Quality Center, Bugzilla, FogBugz

Operating Systems: Windows, MAC, IBM AS/400,LINUX, UNIX

Other: Web Services, Splunk, Perforce, Salesforce, dnGREP, Jenkins, TFS, HTML, XML, PuTTy, SVN, SAAS, Cloud, MS Office

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Senior Software Test Engineer

Responsibilities:

• Agile/Scrum methodology is being used as Software Development Life Cycle.
• Participated in Sprint Grooming meetings to size and estimate story points for Product Backlog Items (PBIs).
• Participated in Sprint Planning meetings to commit to prioritized stories from product backlog and task them.
• Developed Test Plans and Test Cases for Functional and Regression testing in SoapUI Pro.
• Performed Functional and Regression testing across multiple platforms, application frameworks and back end applications.
• Identified test data requirements, configured and maintained test data to support testing.
• Wrote and executed SQL queries to test the back end data and validate the scenarios.
• Wrote Groovy Scripts to validate the data between Database and Web Service responses.
• Used Perforce as version control tool to manage the test cases in SoapUI Pro.
• Used Jenkins as CI tool to build the projects daily on scheduled time.
• Bamboo is another CI tool used for tracking the code changes which would also inform QA about Release Notes on the bug fixes via interacting with internal issue tracking tool.
• Communicated testing progress, results, and analysis to the project stakeholders.
• Performed Integration, System and End to End testing of the application.
• Organized Test Case review meetings with Product Owner and the Team to improve test scenarios.
• Trained junior Software Test Engineers and other team individuals regarding legacy and new features.
• Collaborated with developers and Product Owner to ensure that risks are identified, logged, and resolved.
• Created status reports and detailed estimates on assigned tasks along with Sprint Demos which are presented in every Sprint.
• Scheduled daily Test Reports using TestRail with new Milestones every Sprint.
• Provided testing support with UAT and production issues with Processing Pilot.
• Used Splunk for checking the real time log data and large content of messages.
• Confluence is an internal team collaboration tool used for organizing the company’s help documents, startup pages and Product related information (it’s like all in one for information).
• Used Salesforce for verifying the customer data in case of issues or any functionality related inquiries.
• Ensured that the testing activities will allow systems to fulfill PO acceptance criteria and identify potential issues.
• Ensured continuous improvement of the processes and documentation while delivering on sprint commitments.
• Adhere to all policies and procedures concerning all confidential information including but not limited to internal use and restricted information, including Protected Consumer Information (PCI) and Protected Health Information (PHI).
• Adhere to all Company Health and Safety policies and procedures.

Environment: Agile/SCRUM, .Net, MSSQL 2008&2012, JIRA, Web services, SoapUI Pro 5.0&4.5.2, Groovy, TestRail, Perforce, Jenkins, MSMQ Bamboo, Salesforce, Splunk, MS Service Trace Viewer, Confluence, dnGREP, Ultra Edit.

Confidential, Sunnyvale, CA

Senior Software Quality Engineer, Test Lead

Responsibilities:

• Used Agile/Scrum methodology for project development and testing.
• Participated in Sprint Grooming meetings to size and estimate story points for Product Backlog Items (PBIs).
• Participated in Sprint Planning meetings to commit to prioritized stories from product backlog and task them.
• Understood the specifications of the project and planned the process of testing with team members.
• Developed Test Plans and Test Cases for Functional and Regression testing in HP Quality Center (QC).
• Performed Functional and Regression testing across multiple platforms and application frameworks, GUI and back end applications.
• Wrote and executed SQL queries to test the back end data and compare it with front end application.
• Executed Regression and Sanity Test Scripts using QTP.
• Communicated testing progress, results, and analysis to project stakeholders.
• Performed Integration, System and End to End testing of the application
• Tested the application on different internet browsers like IE,Mozilla Firefox,Chrome,Safari etc
• Organized Test Case review meetings with Product Owner and the Team to improve test scenarios.
• Trained junior Software Test Engineers and other team individuals regarding legacy and new projects.
• Collaborated with developers and Product Owner to ensure that risks are identified, logged, and resolved.
• Created status reports and detailed estimates on assigned tasks.
• Provided testing support with UAT and production issues.
• Identified test data requirements, configured and maintained test data to support testing.
• Ensured that the testing activities will allow systems to fulfill PO acceptance criteria and identify potential issues.
• Ensured continuous improvement of the processes and documentation while delivering on sprint commitments.

Environment: Agile/SCRUM, SAAS, Java, Oracle 10g/11i, QTP, Quality Center, Web services, SoapUI, Cloud, Linux, UNIX

Confidential, Irving, TX

Test Lead

Responsibilities:

• Ensured integrity of test strategy for the Corporate Credit Card Services division and personal banking web sites.
• QA Lead responsible for over-seeing Offshore team (India).
• Subject matter expert for Offshore QA team regarding the card site’s Balance Transfer module.
• Used Agile/Scrum methodology for the project development.
• Installed Microsoft Test Manager (MTM), connected to TFS and created a Test Plan for each sprint.
• Created Test Suites and wrote Test Cases for Functional and Regression testing in MTM.
• Executed Test Cases and logged any corresponding defects in MTM.
• Identified the Test Environment needs and involved in setting up the Test Lab.
• Performed defect review meetings with project stakeholders representing the QA department.
• Extracted data from database to cross reference against expected results within Test Cases.
• Performed Smoke, Functional, Regression and Acceptance testing.
• Performed Web testing on different browsers with Cross Browser Testing.
• Used Selenium IDE to record the user actions and modified the script accordingly.
• Used Wireshark to test the encryption of financial information.
• Executed Regression tests using Selenium.
• Wrote and Executed SQL queries to perform Integration and validation testing for the application.
• Prepared Bug Matrix to update the test progress on a regular basis.
• Ensured defects are logged quickly and accurately while fixed defects are promptly verified and closed.
• Communicated issues in a concise, timely and professional manner.
• Participated in Manual and Automated test peer reviews.
• Created Daily and Weekly Test Status Reports, Test Coverage reports and Final Test Reports.
• Assisted with creating and maintaining a library of comprehensive Regression Scripts and maintaining appropriate archival of QA documentation.

Environment: Agile/SCRUM, .NET Technologies, C#, MS SQL Server, TFS, Microsoft Test Manager (MTM), MS Excel with TFS plugin, Web services, SoapUI, XML, HTML, Selenium, UNIX, Linux, Putty, Windows Server 2008/2003

Confidential, Lewisville, TX

Senior Software Test Engineer

Responsibilities:

• Tested Form CMS-485, EDI transaction 837, billing and claims processing for Confidential 's homecare application.
• Designed, developed and maintained Test plans and Test cases utilizing project documentation including business requirements and system design to test the application.
• Communicated effectively with other testers, development team to track outstanding issues.
• Worked closely with Business Analysts/end users to determine fulfillment of customer requirements and ensure proper test scenario coverage.
• Trained and mentor new QA resources on business processes, technical aspects of the application, utilizing testing tools and understanding best practices for both onshore and offshore team members.
• Created detailed test plans and developed requirement traceability matrixes to ensure requirement coverage
• Created and executed Manual Test Scripts.
• Performed cross browser testing for Internet Explorer, Firefox, Chrome, Safari and Netscape browsers.
• Followed the Agile/Scrum methodology using TFS web - identified and logged defects using TFS web.
• Provided QA testing estimates based on application knowledge and prior test efforts.
• Monitored testing progress and provided status updates to management and all project participants during the QA lifecycle.
• Retrieved and manipulated test data from database tables by creating/executing SQL queries in SQL Developer.

Environment: SDLC, Waterfall, C#, MS SQL Server, TFS, Microsoft Test Manager (MTM)

Confidential, Richardson, TX

Software Test Engineer

Responsibilities:

• Worked through all phases of the SDLC in a testing/analyst capacity.
• Performed Functional, System, Integration, Regression and Interface testing using XML, WEB and GUI interfaces on UNIX and IBM AS400 operating systems.
• Mapped both business and technical requirements to Test Plans, Test Cases, Test Scripts and Requirement Traceability matrixes
• Determined Test data required to cover both positive/negative Test scenarios.
• Exposed to HIPAA guidelines in Test execution.
• Quality Center was used to track and report Defects to Business Analysts/Developers.
• Prepared End-to-End test cases for User Acceptance test.
• Prepared Test Metrics and generated daily status reports and conducted daily status meetings.
• Other projects: Medical Coverage Guidelines, Online Provider Directory, HIPAA Privacy.
• Performed in Regression testing on the modified features.
• Worked with developers and Business Analyst on Defect Analysis.
• Prepared daily Status reports and Defect reports.
• Provided QA support during User Acceptance Test and documented the results.

Environment: SDLC, Waterfall, Java, UNIX, IBM AS/400, Quality Center 8.0, SVN, Jira, Bugzilla