SUMMARY

• 6 years of QA experience in all phases of life cycle, including requirements analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• Excellent communication, interpersonal, research/analysis and organization skills.
• Solid understanding of quality assurance methodologies like Agile Methodology and the entire SDLC.
• Testing of Client/Server, Mainframe and Web based applications using automated testing tools like QTP, Quality Center.
• Experience with scripting and automation using Quick Test Pro (QTP).
• Experience in Defect reporting and maintaining the defect tracking tools like BugZilla and Quality Center.
• Experience in testing database applications of RDBMS in DB2, Oracle 9i, and MS SQL.
• Experience in high volume Mainframe Testing and Mainframe environment like ISPF, TSO, File Aid/DB2, QMF and CICS.
• Conducted weekly performance tests of all major systems and enhancements.
• Involved in HIPAA Requirement Analysis to implement HIPAA.
• Strong experience with manual and automated testing, testing tools, writing test cases/scripts, test case automation and test execution.
• Design, write and edit test plans to ensure software functions as designed.
• Experience in System, Functional, Integration, End to End, User Acceptance, System Level Load Testing, Stress Testing, Regression and implementation testing.
• Strong experience in preparing and validating test plans, test cases, bug reports andtest execution reports.
• Strong experience in discovering software bugs, and verification ofbug fixes.
• Experience in preparing daily test status report which indicating the results of testing and product stability including recommendations concerning the release of the product.

TECHNICAL SKILLS

Tools: Quality Center, Quick Test Pro 10, Bugzilla, Rational Clear Quest, SOAP UI, ISPF, Xpediter/TSO, File Aid/DB2, QMF, VB Script.

Languages: VB Scripting, Java, J2EE, JCL, XML, SQL and PL/SQL.

Operating Systems: UNIX/Linux, Mainframe and Windows XP/NT/2000/98/95

Databases: DB2, Oracle 9i/8/6 and MS - Access

Other: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Power Point and Adobe Acrobat.

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

Quality Analyst

Responsibilities:

• Involved in writing business requirements for business process and uploading them into Quality Center requirement tab.
• Build and manage the overall test process, according to the agile methodology.
• Managed & scheduled all Manual scripts from HP Quality Center using the Test Plan, Test Lab and Defects module.
• Implemented the testing life cycle in Quality Center.
• Designed and developed Test Plan and Test Cases using functional requirements and Specification documents.
• Participated in Formal Reviews and walkthrough for preparing test cases.
• Involved in converting manual test cases into automated scripts using HP Quick Test Pro (QTP).
• Involved in testing web services using SOAP UI.
• Involved in running Mainframe jobs and JCL.
• Conducted the Functional, System, Integration, Regression, User acceptance (UAT) and implementation testing.
• Developed and executed several SQL queries in DB2 as a part of backend testing using In Sync / File Aid and involved in data validation and verifying data-integrity.
• Use Quality Center for repository, reporting and tracking defects, and providing updates on resolved bugs.
• Documented the Test Results in Quality Center and worked with developers to resolve the Issues.
• Provided assistance and consultation to development and project support teams on project activities.
• Interacted with developers and various members of the team to discuss and resolve defects and their priorities.
• Participated in weekly QA meetings to resolve technical issues.

Environment: Quality Center 10, Java, J2EE, SOAP UI, XML, Mainframes, JCL, TSO, ISPFFile Aid, QMF, Microsoft Outlook, Word and Excel.

Confidential, Hopewell, NJ

Quality Assurance Analyst

Responsibilities:

• Manage the overall test process, according to the agile methodology.
• Designed and developed detail Test Plan, Test Scenarios and Test Cases using functional requirements, Design Specifications.
• Participated in Formal Reviews and walkthrough for preparing test cases for the application.
• Managed & scheduled all Manual scripts from HP Quality Center using the Test Plan, Test Lab and Defects module.
• Implemented the testing life cycle in Quality Center.
• Tested Merrill Edge application on smart phones like Blackberry, I Touch and I Pad.
• Provided test scenarios and test data to users to perform UAT testing.
• Conducted the Functional, System, Integration, End to End, Performance, Regression, User acceptance (UAT), implementation testing and production support on the web application.
• Used Complex SQL queries and UNIX commands to verify the data at database level and at file level.
• Documented the Test Results in Quality Center and worked with developers to resolve the Issues.

Environment: Quality Center 10.0, Java, J2EE, Blackberry, I Touch and I Pad, Oracle, SQLUNIX/LINUX, Windows XP, MS Outlook, Word and Excel.

Confidential, Tampa, FL

Quality Assurance Analyst

Responsibilities:

• Implemented the testing life cycle in Quality Center.
• Involved in converting manual test cases into automated scripts on Mercury Quick Test Pro (QTP).
• Conducted the Functional, System, Integration, End to End, Performance, Regression, User acceptance (UAT) and implementation testing on the web application.
• Tested conversion of card portfolio to TS2 and loan portfolio to fidelity.
• Tested and verified for credit card platform (TS2 System).
• Tested inbound customer calls via an IVR system and inter-departmental transfers.
• Documented the Test Results in Quality Center and worked with developers to resolve the Issues.
• Involved in running JCL jobs.
• Tested databases running under CICS.
• Developed and executed several SQL queries in DB2 as a part of backend testing using In Sync / File Aid and involved in data validation and verifying data-integrity.

Environment: HP Quality Center 9, QTP 9.0, DB2, File Aid, ISPF, TSO, TS2, QMF, CICS, SQLXML, Visio, UNIX, Windows XP.

Confidential, NY

Quality Assurance Analyst

Responsibilities:

• Responsible for designing, developing test plans and uses cases using Medicaid and Medicare Management Information System (MMIS) and Implementation Guide (IG).
• Developed test cases for enhancements of Professional Claims.
• Involved in testing HIPAA EDI Transactions and mainly focused on 276/277, 270/271, 834, 837 and 835.
• Tested Medicaid EDI rules changes, specifically the Coordination of Benefits processes.
• Tested the inbound and outbound interfaces.
• Validated the Provider and Member data using Member and Provider tasks.
• Validated the Institutional and Professional Claims data after claims came from via outsource.
• Performed Manual Testing and Data Integrity/Back-End Testing by executing SQL Statements and tracked defects using Test director & attended Bug-Review meetings.
• Preparing high quality screen dumps and maintain them in Test Director.
• Perform peer reviews for test cases and test results prepared by other team members.
• Experience in manual execution of test scripts and or creation of defect reports using clear quest.
• Experience in Automation of execution of test scripts in QTP.
• Preparing the Detail Test Report at the end of project and involved in UAT.

Environment: .Net, Win Runner, Test Director and SQL.