SUMMARY

• Over 7 Years of diversified experience in Information Technology with extensive experience in performing Manual Testing, Automated Testing & Performance Testing.
• Extensive experience in reviewing and understanding business and testing requirements and writing detailed test plans, test cases, test scripts and expected results.
• Working knowledge of full (Software Development Life Cycle SDLC) with scrum Agile & Waterfall methodology.
• Experience in Test plan formulation from requirements & releases, Test scenario creation from use - cases and Test case design from design document.
• Expertise in various testing methodologies likes black-box, white-box, gray-box, Back-End/Database End to End, SIT and Regression testing.
• Setting up the test environment by installing and configuring the automation tests & project management tools.
• Actively involved in Integration, Functional, System, Regression, UAT testing of financial applications and GUI based applications.
• Proficiency in end-end testing and back-end database testing using SQL queries.
• Written high level scripts using Load Runner VuGen for My Verizon application based on business standards and performance specifications.
• Configuring Run-time settings for VuGen, Controller and Performance Center.
• Used VuGen to create Load Test scripts for (Web, Database and multi protocol)
• Good exposure on Mercury management & Automation tools like Project and Portfolio Management (PPM), Quick Test Prof. (QTP), Test Director, and Quality Center.
• Expertise in SQL queries using SQL advantage and TOAD.
• Ability to work under strict deadlines & high pace environment.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users as well as trained users to use the system configured.
• Hands on expertise in designing, developing, enhancing automated test scripts for QTP using VBScript.
• Programmed and enhanced recorded scripts using library functions, conditional statements and loops using VBScript.
• Excellent communication skills with the ability to interact with User and development teams

TECHNICAL SKILLS

Testing Tools: Quality Center 9.x/10.0, Win Runner, Rational Test manager, Quick Test Pro 9.x, Test director 8.0, Crystal reports

Operating Systems: Windows NT, UNIX, Windows 95/98/2000/XP, MS-DOS, LINUX

Languages Known: C, C++, SQL, JAVA, VB Script, PL/SQL, XML, HTML

Databases: Sybase, Oracle, SQL Server 2005, DB2

Front-End GUI: Visual Basic, Developer 2000, Power Builder, Power Point, MS Project

HealthCare Tools: FACETS 4.31/4.51/4.71 , NASCO

Others: PEGA, MS Office, Mainframes and Lotus Notes, TOAD

PROFESSIONAL EXPERIENCE

Confidential, Irving, Texas

Sr. QA Analyst

Responsibilities:

• Review Business requirement documentation, Functional documentation and User Acceptance Documentation
• Interact with Project manager, business analysts and developers to understand the application design and functional specifications.
• Involved in writing and enhancements to Test Plan and developed Test Strategy, test Cases, test Scripts for functional and automation in Quality Center.
• Performed Ad-hoc testing, Sanity Testing, System health check before start testing officially, Functional testing, regression Testing, Manual and automation Testing, Integration testing, Backend validation Testing, End to End Testing and UAT Testing.
• Involved in Modular drive Automation Test Frame work.
• Created and implemented functional tests using QTP and customized QTP scripts with VB scripts.
• Performed Real time Data Validation during Check out process Verified checkpoints using QTP.
• Performed White Box Testing.
• Executing test Scripts and validated the actual results against the expected results.
• Created SQL queries and data validation.
• Attended weekly status meeting with team leaders & managers.
• Responsible for understanding high level (cross-platform) business processes related to their application area and its interfaces to other applications.
• Identified and managed Project-level risks associated with systems integration.
• Prepared Test Metrics Summarizing Defect Summary along the various parameters, Test Productivity.
• Arranged Net Meetings with QA and Developers for Bug meetings and Sign off meetings.

Environment: Quality Center 8.2/9.0, Mercury Quick test professional 8.2/ 9.0, MS Office 2003, MS Access 2003, MS Project, MS Visio, Oracle, PL/SQL, JavaScript, XML, Oracle PL/SQL Store procedures, Quality Centre, Performance Center, VB.net using Visual StudioSites cope, LR-API Interface, SQL Server, PlanView, WilyIntroscope and Windows 2000.

Confidential, California

Sr. Quality Assurance Analyst

Responsibilities:

• As a Part of QA Team, Gathered Requirement to Create Test Cases.
• Implemented Automation Framework and Automation Standards for the offshore and onsite team with respect to Mercury Tools and Regression test processes.
• Improved Quality in product and process by suggesting developers to follow test driven development, thereby decreasing the bug density in the new features developed.
• Created VBScript functions to be used in QTP Test Scripts and/as reusable actions.
• Parameterized Unique and dynamic content in the application scripts for real time emulation.
• Troubleshoot QTP and QC installation issues.
• Helping onsite and offshore team (India) to practice effective STLC using both UNIX and Windows environments.
• Coordinated test processes between Client, Offshore and Onsite teams
• Guided Offshore on QTP best practices and helped them to follow the practices.
• Created automated scripts for Installer and Installation, database and GUI based functionality.
• Architect QA processes (e.g., defect tracking, test case management, Automated Functional and Load testing scenarios, etc.) in a team of 4+ QA engineers
• Trained new hires in QA processes, STLC, Manual and Automation testing, effective handing of QA practices in Agile/XP methodology. Also given product knowledge.
• Trouble shooting Automated Acceptance tests errors and failures, bug reporting accordingly.

Environment: Quick Test Professional 10.0, Quality Center 9.2,Ajax,Java,XML,Tibco,Oracle,Adobe Forms, Clear Case, Clear Quest, Toad, Windows XP.

Confidential, Bentonville, Arkansas

Sr. QA Analyst

Responsibilities:

• Developed and documented Standard Testing Procedures for both manual and automated testing.
• Played a key role in developing overall quality processes, metrics collection and change management.
• Created manual Test Cases and Test Suite based of functionality in Quality Center.
• Constructed and performed Web-Testing Demos for Quick Test Pro to assist billing Dept.
• Developed and executed test cases and test suites for Functionality and Regression testing.
• Developed automated Test Scripts for QTP Scripts for Regressing Testing and User Acceptance Testing.
• Created End to End test Scenarios in the check out process such as Creating the account, Check out as guest.
• Created walk the site scripts in QTP which are scheduled to run on production every day.
• Wrote PL/SQL scripts to verify the database updates, inserts and deletes of the records
• Used Load runner testing tool to execute the test programs.
• Executed test procedures and documented test results.
• Reported software anomalies in accordance with the internal procedures.
• Provided testing the GUI consistency against different browsers (running on windows) against various screen resolutions.
• Tested broken links, navigation, forms, printing and usability.
• Worked on data validation by accessing SQL tables by executing complex Queries.
• Analyzed complains and suggestions coming from customers and reproduced them for developers.
• Tracked defects using Quality Center Attended Bug-Review meetings

Environment: Quick Test Professional, Load Runner, Quality Center, PL/SQL, Test DirectorTOAD, JAVA, XML, Oracle 8.0, Windows XP, Windows XP, SQL Server, MS AccessMS-Word, Ms-Excel, NT, Mainframes, Mercury QTP, CICS,TSO,UNIX

Confidential, NJ

QA Analyst /Tester

Responsibilities:

• Analyzed the user/business requirements and functional specification documents
• Worked closely with project manager and development staff to resolve the defects and Testability issues
• Prepared Manual Test Strategy for entire application
• Written test plan QA milestones
• Interacted with onsite and offshore team
• Managed multiple teams and multiple projects
• Conducted defect review meetings with developers
• Configured and established the Automated Test environment with Mercury Tools like WinRunner.
• Responsible for administration and configuration of WinRunner and Shared GUI Map.
• Extensively used Quick Test Pro methods to create automated scripts
• Set the QA Environment for Manual Testing as well as for Automation
• Created Project, Requirements, Test Plans and Tests in Test Director
• Developed automated test scripts from manual test cases for Regression testing based on the requirement documents using Win Runner.
• Used Test Director for defect reporting and tracking
• Analyzed and worked on Business Object modules
• Developed the Test Automation Methodology for automated testing of the entire application by using WinRunner.
• Developed automated test scripts from manual test cases for Regression testing based on the requirement documents using Quick Test Professional
• Worked for production support achieved targets in time.

Environment: MS Word, MS Excel, TestDirector 8.0, Win Runner 7.6, QTP 8.2, Oracle, PL SQL, VB Scripting, IBM Mainframe, TSO, CICS, DB2, File-Aid, QMF, SPUFI, Terminal EmulatorsDB2, PVCS, C# Java,J2EE,VBScript.

Confidential

QA Tester

Responsibilities:

• Involved in requirements gathering and Set up QA Team
• Frequent interaction with developer team and conduct meetings
• Worked with test plan, test cases and test scripts and modified to accommodate new changes to the software/applications.
• Design and Implementation of test strategy to test releases. Developed automated and manual test scripts using win runner
• Defects were identified, provided documentation to the development team for debugging.
• Performed on-line and batch test scripts.
• Wrote Shell Scripts to automate business process.
• Reviewed Designs and Specifications and created test cases based on content.
• Tested applications Performed Regression and Integration Testing
• Devised test Procedures /Bug tracking mechanisms, Time lines, Schedules, Software standardization; collection and analysis of user requirements and Black Box testing.
• PerformedUnit/Integration/Functional/Regression/stress/Performance/Acceptance tests.
• Tested complex PL/SQL queries.
• Developed test scripts for manual/automatic tests using win runner and UNIX Shell Scripts to automate business process.
• Conducted functionality and performance testing using Mercury Interactive tools various phases of the development of the application.
• Involved in document preparation and future releases

Environment: QA, Test Plan, Win Runner, TSL Scripts, C/C++, HTML, Oracle 8i, PL/SQL, ShellSun-Solaris and Windows NT