OBJECTIVE

• Seasoned Professional with experience in Quality Analysis and Software Quality Assurance seeking challenging Quality Analyst position with a progressive company with an aim to continue, develop and enhance my analytical skills.

SUMMARY

• Over 12 years of extensive industry experience in Developing Automation Scripts and quality assurance of various Client - Server / Web-based applications.
• Worksoft Certified Professional
• Extensive experience in QA Verification and QA Validations to ensure the Quality Assurance and Control.
• Expertise in Requirement Analysis, Functional Specifications, Business Requirements, Business Rules to prepare test data.
• Very good knowledge in SDLC and testing lifecycle / Defect lifecycle.
• Very good off-shore and on-site coordination skills
• Very strong and expertise in various testing tools such as Worksoft, Quick Test Professional, AccVerify and Quality Center, generated, maintained and enhanced scripts.
• Experience in Worksoft Certify installation, Designing Automation Test frame works, Defining Coding Standards, Development of Scripts, testing, Go Alive of scripts, Maintenance, report using Certify
• Experience in functional testing of SAP Cross functional Modules - CRM & CCS.
• Expertise on Worksoft Certify by creating 750+ scripts on various interfaces like SAP, WEB, MS Office suite and Silverlight
• Created End-to-End Integrated Tests which runs on cross platforms like SAP and WEB ensuring anticipated validation.
• Implemented Worksoft Lights Out Testing (WLOT) with an ability to execute a battery of integrated tests at pre-determined times leveraging Off-hour bandwidth.
• Expertise in LoadRunner automation script development and execution.
• Extensively performed as QA Lead working with geographically distributed team members in BCBS and Confidential
• Experience in creating automation scripts for Energy, Health Care & Logistics domain.
• Extensive Knowledge in testing Web based applications developed in .NET, SAP, ASP, JAVA, JSP, J2EE and C.
• Involved in review meetings with project managers, developers and business associates during Project Planning, coordination and implementing various QA methodologies.
• Experience and expertise in complete QA lifecycle, from QA approach. Proposal to developing and designing and preparation and review of all project documents which include - Project management plan, training plan, peer review records, internal weekly status report, Project Status Report, Test Plan, Test Design and Test Cases, Test Strategy, Test Scripts, Test Matrices and Test Reports, Daily Effort reports, Defect Logs etc.

TECHNICAL SKILLS

Worksoft: Certify, Capture, BPP

Mercury Interactive Tools: QTP 9.5 & 10.0, LoadRunner 12, TestDirector

Bug Tracking Tools: P R Tracker, TestDirector, ClearQuest, Quality Center

RDBMS: Oracle, SQL Server

Software Languages: C, SQL, HTML, DHTML, TSL

Operating Systems: Windows 95/98/NT/2000/XP, Macintosh

Browsers: Internet Explorer, Netscape, Safari for Macintosh.

Packages: MS Office

Management Tool: VSS, ClearCase

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Responsibilities:

• Played a QA Lead role working with geographically distributed teams
• Develop automation scripts for the Testing, Developers and Business Teams for the Projects: Green Mountain Retail, Reliant Web Re-Design and Mobile Web Application.
• Prepare Training Documents & conduct Training sessions on Automation Tool Worksoft.
• Implement the goal of rolling out Worksoft automation tool throughout the Confidential Organization, right from Business owners to Developers and Testers.
• As an ADMIN for Worksoft automation Tool, responsible for user access and Support.
• Contacting and coordinating on weekly status checkpoint meeting to track the status.
• Created and executed automated test scripts using established test requirements.
• Converting QTP scripts into Worksoft Certify
• Validate the application with Worksoft automation Scripts.
• Perform Data driven test.
• Mentor the teams to create automation scripts and run scripts in Worksoft
• Creating Maps for SAP and Web HTML Screens.
• Implementing WLOT
• Maintaining Scripts, Layouts and Record Sets for Certify Process.
• Creating automated processes for SAP T-Codes.
• Install new Patches, upgrades and Install Worksoft Client on new user machines
• Weekly demonstration of developed scripts to business owners and taking sign off.
• Reporting weekly status to management.
• Intermediate expertise with Load Runner script development and execution.

Environment: .Net, Java, HTML, Worksoft, SAP - CCS & CRM, Windows XP & 7, SQL Server and LoadRunner 12

Confidential, Houston, TX

Responsibilities:

• Closely worked with off shore teams with different time zones.
• Contacting and coordinating with all geographically distributed team members on daily status checkpoint meeting to track the status.
• As a Quality Center admin was responsible for creating projects in Quality Center, User Permissions and configuring the fields according to the project needs.
• Played a lead role in developing test cases in a spreadsheet and uploading them to Quality Center test plan module and executing them in QC test lab for various source systems.
• Assisted in creating Manual Test case with more detailed information.
• Created and executed automated test scripts using established test requirements.
• Validate the application with QTP automation Scripts.
• Perform Data driven test.
• Mentor the team to create automation scripts and run scripts in QTP 10
• Baseline the Testing process and Test Cases.
• Reporting weekly status to management
• Track and report defects using Quality Center
• Web Services Testing using SOAPUI Tool

Environment: .Net, Java, HTML, KOFAX, SQL Server 2005, Windows XP, QTP 10 and Quality Center, SOAP UI, WebFocus, AS400

Confidential, Downers Grove, IL

Responsibilities:

• Closely worked with off shore teams with different time zones.
• Contacting and coordinating with all geographically distributed team members on daily status checkpoint meeting to track the status.
• Played a key role in setup QA and UAT Environments for entire Project.
• Involved in generating UAT scenarios and creating them in Quality Center Test plan and Test lab modules.
• Created and executed Manual and automated test scripts (UAT).
• Created and executed automation scripts for Sales Force Automation (SFA) - IL, OK which is developed in SAP.
• Perform Data driven test.
• Mentor the team to create automation scripts and run scripts in QTP 10
• Baseline the Testing process and Test Cases.

Environment: .Net, SAP, Java, HTML, Siebel, MS Excel, Windows XP, QTP 10 and Quality Center.

Confidential, Baton Rouge, LA

Responsibilities:

• Worked closely with Business Analysts Team to understand Facets project application
• Played a lead role in developing test cases in Quality Center test plan module and executing them in QC test lab for various source systems.
• Played key role to indentified automation and manual test cases to execute.
• Identify SMEs as per the functionality of the Application and assign tasks to QA team
• Created and executed automated test scripts using established test requirements.
• Perform Data driven test.
• Track and report using Quality Center, generate weekly Test status report
• Release pended claims after fixing the errors.
• Mentor the team to create automation scripts and run scripts in QTP 9.5 & 10.0
• Created and executed automation scripts for 4.51 Facets Refresh 5, Refresh 6, Refresh 7, 4.71 Facets Upgrade, Refresh 1 & Refresh 2
• Created and executed automation Scripts for Health Care Reform 2010.

Environment: Visual Basic, .Net, MS Access, Windows XP, QTP 9.5 and Quality Center.

Confidential - Harrisburg, PA

Responsibilities:

• Created and executed Manual and Automated test scripts.
• Developing QTP scripts using library functions, Data driven tests and Regression tests.
• Track and report defects using TestDirector
• Performed Accessibility Testing with reference to W3C Priority 1 guidelines.
• Created Remedy tickets with testing estimations

Environment: HTML, .Net, ASP, Oracle 10g, QTP 8.2, AccVerify and TestDirector.

Confidential, Atlanta, GA

Responsibilities:

• Designed Test Cases for GUI, functional, regression and system testing.
• Prepared Status Reports, Defect Resolution, test Reports, traceability matrix etc,

Environment: Oracle, SQL Server, Load Runner, Test Director, Java, JavaScript, HTML.

Confidential

Responsibilities:

• Developed and executed Test Cases, Test Scripts for Functional, Regression Testing.
• Reporting Defects in Defect Tracking Tools and generating reports for status meetings.

Environment: QTP, TestDirector 7.2, Java, HTML, XML, Oracle, SQL Server.

Confidential

Responsibilities:

• Manually conducted testing of entry to end criteria by considering even minor functionality in the application.

Environment: Windows NT /2000, Web Logic6.2, SQL server, Oracle, J2EE, Java, JSP, EJB, XML.

Confidential

Responsibilities:

• Created and executed Manual and Automated test cases.
• Involved in QTP test scripts using standard library functions, Exceptional handling, Data driven test, Regression test.

Environment: HTML, .Net, ASP, SQL Server, MS Excel, QTP, LoadRunner and P R Tracker.

Confidential

Responsibilities:

• Create and execute Test Cases based on the product functional specification.
• Involved in QA process improvement activities like process flow, problem resolution, Defect tracking, etc.

Environment: Windows NT/2000, Java, JSP & Servlets, VSS, IBM Web sphere Application Server V4.0, SQL Server, QTP, LoadRunner, TestDirector.