SUMMARY

• 6 years of Quality Assurance and testing experience of web - based, client server and mobile applications spanning in industries like Healthcare and Telecommunications
• Strong domain knowledge in Healthcare industry related to HIPPA, EDI, Claims Processing, ICD 9 and ICD-10
• Strong knowledge in Software Development Life Cycle (SDLC) with specialization in test planning, preparation, execution and defect management
• Proficient in analyzing business, technical and functional requirements and in writing Test Plans, Test Strategies, Test Cases, Test Scenarios and Test Cases
• Strong hands on experience in test management tools like Enterprise Tester, HP Quality Center, JIRA and Bugzilla
• Experience in developing Frameworks (Data- driven, Keyword- driven) using Automation tools like Quick Test Pro (QTP)
• Involved in Functional Testing, Black Box Testing, System testing, Load/Performance, Smoke Testing, Integration Testing, GUI Testing, Back-end Testing, End to End testing, User Acceptance Testing (UAT) and Regression Testing
• Comprehensive experience in Reporting, Monitoring and Tracking of software defects
• Strong working experience in Test execution, reporting, metrics and coverage
• Solid Back End Testing experience by writing and executing SQL Queries using MySQL, MS Access, MS SQL Server, and DB2 & Oracle Database
• Worked closely with Project Managers, Business Analysts and Team leads for effective test coordination
• Worked on multiple projects involving Agile methodology
• Co-ordinated with off-shore developers and testers on daily basis for on-time delivery

TECHNICAL SKILLS

Test Management / Defect Tracking Tools: Enterprise Tester, Unified Functional Testing(UFT), JIRA, Bugzilla, Test Manager, Remedy

Test Automation Tools: Unified Functional Testing(UFT)

Programming Languages: C, C++, VB, HTML, XML, SQL

Scripting Languages: C, Python, VB Script

Operating Systems: Windows (NT, 2000, 2003, XP, 7)

Database: MDM, MS Access, MySQL, MS SQL, DB2, Oracle

Domains: API Testing, EDI, HIPPA ANSI X 12 4010/5010 , ICD 9/10, FACETS, Ensemble, Enabler

PROFESSIONAL EXPERIENCE

Confidential, Richardson, TX

QA Analyst II

Responsibilities:

• Documented Test Cases in Enterprise Tester based on Use-Cases and Requirements
• Executed test Cases to verify actual results against expected results
• Performed GUI, System, Integration, Regression, UAT, End-to-End Testing
• Involved in preparation and execution of Test Scripts using UFT
• Involved in peer Reviews and team walkthroughs for the project as per test methodology
• Reported and managed defects using Jira
• Interacted with clients, product owners, developers and users to resolve critical and major bugs
• Involved in Sprint planning and daily Scrum updates
• Played a major role in initiating and developing Confluence page for API testing
• Performed Get, Put, Post, Delete…..etc in Postman for API testing
• Lead weekly Defect triage with the Clients
• Provided Test data to Clients for end to end testing on a regular basis
• Provided weekly status for testing effort

Environment: PORTAL, SQL, TOAD, Enterprise Tester, UFT, MS Word, Excel, Power Point, Java, Angular js, JSON, Rest web services, MDM, Git, Postman, Unix

Confidential

QA Analyst

Responsibilities:

• Performed analysis of ICD 9 Procedure and Diagnosis Codes in accordance with ICD 10 CM and ICD 10 PCS conversion compliances based on GEM business rules
• Developed test scenarios for claims processing workflows in FACETS integrated with ICD 10 codes
• Tested integration scenarios to ensure the right ICD 10 code is transmitted to billing and appropriate pricing is performed
• Also developed and executed test scenarios for online tool that enables providers to search for ICD 10 codes for various medical conditions
• Documented Test Cases in Quality Center based on Use-Cases and Requirements, and executed test Cases to verify actual results against expected results
• Performed GUI, System, Integration, Regression, UAT, End-to-End Testing
• Involved in preparation and execution of Test Scripts using QTP
• Involved in peer Reviews and team walkthroughs for the project as per test methodology
• Executed, reported and managed defects using Quality Center
• Interacted with developers and users to resolve critical and major bugs

Environment: FACETS, SQL, TOAD, QC (Quality Center), QTP, MS Word, Excel, Power Point, Java, Clear Case, UNIX, PUTTY

Confidential, NYC

EDI Test Analyst

Responsibilities:

• Responsible for testing claims processing workflows as per business requirements
• Analyzed requirements and reviewed use cases for the applications that used SSN and DOB as unique identifiers
• As a part of HIPAA conversion analysis - involved in the documentation and execution of test cases related to HIPAA 5010 changes to EDI 837, 834, 835, 276, 277 transactions
• Validated EDI functionality as per HIPPA compliance for various inbound and outbound EDI transactions to FACETS
• Performed analysis of ICD 9 Procedure and Diagnosis Codes in accordance with ICD 10 CM and ICD 10 PCS conversion compliances
• Documented Test Cases in Quality Center based on Use-Cases and Requirements, and executed test Cases to verify actual results against expected results
• Performed GUI, System, Integration, Regression, UAT, End-to-End Testing
• Involved in preparation and execution of Test Scripts using QTP
• Involved in peer Reviews and team walkthroughs for the project as per test methodology
• Executed, reported and managed defects using Quality Center
• Interacted with developers and users to resolve critical and major bugs

Environment: FACETS, SQL, TOAD, QC (Quality Center), QTP, MS Word, Excel, Power Point, Java, Clear Case, Unix, PUTTY

Confidential, New York, NY

QA Analyst

Responsibilities:

• Responsible for testing of search functionality for users for searching participating doctor, claim status, status of pre authorization, direction/location of provider office etc. as per business requirements
• Tested SMS and email alert functions and validated the integration between portal and external interfaces
• Documented Test Cases in Quality Center based on business and technical requirements, and executed test Cases to verify actual results against expected results
• Performed GUI, System, Integration, Regression, UAT, End-to-End Testing
• Executed, reported and managed defects using Quality Center
• Participated in daily defect review meetings to provide status on critical and major defects
• Interacted with developers and users to resolve critical and major bugs

Environment: PORTAL, SMTP, IVR, SQL, TOAD, QC (Quality Center), QTP, MS Word, Excel, Power Point, Java, Clear Case, Unix, PUTTY

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

• Analyzed FRS of the application to develop the System Test Scenarios and System Test Cases
• Involved in modifications of existing manual test cases whenever there is a change or enhancement in functionality of the application
• Coordinated with Business, Developers to drill down business requirements, customization and testing requirements
• Closely monitored requirements, functional specifications and updated the scenarios and scripts as per the changes
• Developed test cases and executed them in Quality center
• Performed Functional Testing, System Testing, UI Testing, Regression Testing, Positive Testing, Negative Testing
• Performed Backend Testing of the Data and created complex SQL queries for extracting customer information from multiple tables in database
• Involved in all phases and stages of Software testing life cycle including end-to-end system testing and business requirements analysis
• Extensively used HP QC in writing, uploading, executing Test Cases and for defect management
• Supported end users for UAT Testing and assisted them by providing test data
• Attended status meetings & updated the management with Daily & Weekly Status report of the testing activities
• Gained thorough knowledge of an end-to-end payment environment like interfaces, payment and accounting systems, sanctions scanning, SWIFT routing, STP

Environment: Streamline, Jpayment, JIRA, Windows XP, JAVA, MS Excel, MS Word, Oracle 10g, SOAP, SQL, XML, Agile(Scrum), UAT

Confidential

Responsibilities:

• Analyzed Software and Business Requirements documents to get a better understanding of the system from both technical and business perspectives and Involved in the preparation of Test Plan as per business requirement
• Prepared Test Cases in Quality Center based on Use-Cases and Requirements, and executed test Cases to verify actual results against expected results
• Performed GUI, Functionality, System, Integration, Regression, UAT, End-to-End Testing
• Involved in preparation and execution of Test Scripts using QTP
• Manually tested the functionality and developed Automation test scripts to perform functional and regression testing and prepared automation test scripts in QTP
• Automated test cases and developed Keyword driven framework using QTP to perform regression testing of different application versions
• Continuously updated automated script in QTP as functionality enhanced or changed
• Executed regression tests at each new build in QTP
• Involved in peer Reviews and Team Walkthroughs for the project as per Test methodology
• Executing, Reporting and Tracking the defects using Quality Center
• Interacted with developers and Users to resolve critical and major bugs

Environment: Manual Testing, QTP 9.5, VB Script, Quality Center 9.2, KPIs, Windows XP, Oracle, MS-office