SUMMARY

• Around 9 years of diversified experience in manual and automated testing of applications developed using .Net, C#, Java, JavaScript, VB, VBScript, C, C++, Oracle, SQL Server, MS - Access etc.
• Extensively worked on highly distributed Client/Server and Web Based Applications with N-Tier architecture on Windows and UNIX platforms.
• Expertise with MDM testing.
• Experienced with XML, Web Services testing using Soap UI.
• Expertise with Oracle applications (RPAS) testing.
• Automation scripting using QTP/UFT.
• Knowledge on accessibility & 508 testing.
• Back End data validation using SQL Server and AS 400, DB2.
• Expertise in Data conversion & Data Migration testing.
• Experience includes managing and leading teams in end-to-end testing process. Activities include Test Team management, Test Plan preparations, Test Metrics formulation, Generation of Reports, Regression Test Effort Estimations and assignment
• Working knowledge with Waterfall, V-Model, Agile/Scrum SDLC Models.
• Experience with ETL testing.
• Experience with AS 400 testing.
• Hands on experience on Test Estimation, Test Planning, Test Scheduling, Test Designing, Defect reporting and tracking, Test result analysis.
• Experienced in Smoke, Sanity, Functional, GUI, Database, Integration, System, Regression, End to End, Performance, Stress, Load, Volume, User Acceptance testing. Experienced in using various automated tools for the purpose of regression testing and Performance testing.
• Proficient in working with HP Quality Center & BPT (Business Process Testing) and QTP.
• Strong background of developing and implementing QA processes using various methodologies.
• Strong working experience of all phases of SDLC and motivated Team Player with excellent communication skills.
• Worked with Business Analysts/Users and Functional consultants to define Test Scenarios, gathering test data and ensure that test requirements are correct and complete.
• Experienced in defining Test Methodologies, Test Plan Design and Test Cases preparation, Verifying and Validating Application Software and Documentation based on standards for Software Development and effective QA implementation in all phases of SDLC.
• Experienced in analyzing bugs and interacting with development team during defect fix.
• Experienced in preparing Traceability metrics, On-site and Off-shore Co-ordination, conducting Daily/Weekly review meetings during Test Planning stage and daily status updates during Test Execution stage.
• Experienced in writing Complex SQL Queries and Procedures to perform database testing.
• Experienced in Test Case Design, Test Planning, Test Tool Usage, Test Case Execution, Defect Management, Risk Analysis/identification, Risk Mitigation and building Test Environment.
• Experienced in schedule estimation, resource estimation, project management & tracking, Team Management, Resource allocation and Work allocation.
• Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management and escalation of issues.
• Having Good Analytical skill and Work around skills on any testing activity to ensure customer satisfaction. Strong understanding of software test lifecycle, testing methodologies, techniques and test plan with traceability matrix.
• Good client interaction, co-ordination skill and presentation skill.

TECHNICAL SKILLS

Testing tools: HP ALM, Quality Center 9.5/10.0, QTP 9.2/9.5/10.0 , Load Runner, Visual Test, TFS, Informatica MDM

Operating Systems: Windows NT/2000/XP/Windows 7, UNIX, Linux

Languages: C, C++, Java, Perl, SQL, VBScript, JavaScript, Shell ScriptTechnologies Java Servlets, JSP, HTML, XML, XHTML, DHTML, RMI, CORBA, EJB

Databases: Oracle 10g/ 9i/ 8i, MS SQL Server 2005/ 2000, MS Access 2003/ 2000

Version Control: Rational Clear Case, Visual Source Safe 6.0

GUI: Developer 2000, Forms and Reports 6i, Visual Basic 6.0.

Software: MS Word, Excel, Power Point, Lotus Notes

SDLC: Models Agile, Waterfall Model, V&V etc.

PROFESSIONAL EXPERIENCE

Confidential, Richardson, TX

Test Lead/Test Coordinator

Responsibilities:

• Coordinates testing efforts across multiple testing phases, for impacted HCSC application or external vendors with in the SDLC of the project.
• Coordinates communication with all the areas of the enterprise that impact the scope, budget, risk and resources of the test effort being managed.
• Provides coaching to application teams that need guidance on testing processes.
• Reports and escalates risks or issues to program, project, work stream or application leadership and develops and implements mitigation strategies as needed.
• Defines test data strategy by gathering and communicating test data request, test data needs to appropriate areas and follows up on data request to ensure fulfillment and verification.
• Responsible for overall coordination, status reporting and stability of project / program oriented test efforts.
• Establishes and implements project management processes and methodologies for the project/program test community to ensure testing activities are delivered on time, adhere to high quality standards and meet customer expectations.
• Responsible for assembling and monitoring integrated test schedules across the SDLC for projects, or across multiple projects for programs, directing and assisting Test Phase Leads in identifying and estimating resource needs and testing schedules, entrance/exit criteria to test phases, establishment of testing projects in Quality Center, and escalating functional, quality, and/or schedule issues appropriately.
• Responsible for establishing and managing key testing milestones and working with Test Phase Leads to adjust project schedules and/or resources to meet the needs of customers. Coordinates communication with all areas of the enterprise that impact the scope, budget, risk, and resources of the test effort being managed. Assists Test Phase Leads and/or Project/Program Manager(s) in identifying and prioritizing testing related risks and mitigation approaches to achieve the goals of the project.
• Responsibility for large, complex, cross-functional or multiple projects with greater impact to the enterprise.
• Defect Tracking & Coordination.

Confidential, Plano, TX

Oracle QA Lead

Responsibilities:

• Understand JCPenney’s Business process and Use Case Documents and prepare Test plan document.
• Analyzed system requirement specifications and developed test plans, test cases to cover overall QA System Testing
• Preparation of test artifacts like test Effort estimation, Test Plan & Test Data Strategy, Test Closure etc.
• Validating Oracle RPAS features.
• Managed a team of 15 members which includes on-site and off-shore, conducting weekly review meetings during Test Planning stage and daily status updates during Test Execution stage.
• Daily interaction with customer for daily status/issues and discuss on any blockage on daily task.
• Prepare weekly report for QA team and Conducting weekly review meetings during Test Planning stage, daily status updates during Test Execution stage
• Involved in preparing Metrics/Daily Status template/draft for keeping in track of all team members on all tasks and test case execution status.
• Helped Offshore team in setting up the test environment required to perform testing.
• Support, co-ordination and responsibility of the testing activities which includes review of test cases and test conditions, walkthrough of test cases with clients.
• Co-ordination with the Client QA Manager, and Development team for resolution of any outstanding issues.
• Walkthrough of Test cases with Clients and Business Analysts.
• Support Business team during UAT.
• Scheduling the various stages of the Testing effort and weekly Project Status tracking.
• Involved in ETL interface testing (Inbound/Outbound) interacting with Oracle RPAS application.
• Identifying System Interface test scenarios and developed High Level Scenarios for manual testing.
• Report, track and validate defects in HP ALM.
• Performed EndToEnd testing validating business flows across different interfacing systems like RMS, PISL, RFR, RMA, APIP, NSPT etc.

Confidential, Richardson, TX

QA Lead

Responsibilities:

• Understand Confidential Business process and Interface Control Documents and prepare Test plan document.
• Analyzed system requirement specifications and developed test plans, test cases to cover overall QA System Testing.
• QA test effort estimation & resource planning.
• Participate in formal reviews of application designs, business and functional requirements.
• Define test strategy for all test phases in the complete project lifecycle.
• Delegate functional project assignments to test engineers (onshore & offshore).
• Define objectives of testing team by working with systems and business groups.
• Provide technical guidance to other team members.
• Locate process gaps and implement process enhancements.
• Identify test environment requirements and manage test environment set-up
• Identify test data requirements and manage test data set-up
• Create artifacts like Test Plan, Test Scripts, Test Data, test summary, Test Status Reporting Metrics
• Perform defect root cause analysis with development team and Project Manager
• Support Business team during UAT
• Daily interaction with customer for daily status/issues and discuss on any blockage on daily task.
• Prepare weekly report for QA team and Conducting weekly review meetings during Test Planning stage, daily status updates during Test Execution stage
• Support, co-ordination and responsibility of the testing activities which includes review of test cases and test conditions, walkthrough of test plan/ test scripts with clients.
• Co-ordination with the Client QA Manager, and Development team for resolution of any outstanding issues.
• Walkthrough of Test Plan & Test cases with Clients and Business Analysts.
• Identifying MDM System Interface test scenarios and developed High Level Scenarios for manual testing.
• Designed specs for test cases and test plan, and ensured confirmation of compliance to SLA parameters.
• Used Quickbase tool to track the issues and changes requested for bug fixing, production error request etc,
• Coordinating with source teams like Product, Ecomm App, Store Promotions, Bonus Buy etc for Integration and End to End testing.
• Test Data preparation for SIT and End To End testing.

Environment: SAP, FileZilla, XML, Quick Base Quickbase, Java, J2EE, XML, Sharepoint, SQL Server, Windows, MDM info sphere V 10, Informatica MDM

Confidential, Richardson, TX

QA Lead

Responsibilities:

• Understand CVS Business process and Use Case Documents and prepare Test plan document.
• Analyzed system requirement specifications and developed test plans, test cases to cover overall QA System Testing.
• QA test effort estimation & resource planning.
• Participate in formal reviews of application designs, business and functional requirements.
• Define test strategy for all test phases in the complete project lifecycle.
• Delegate functional project assignments to test engineers (onshore & offshore).
• Define objectives of testing team by working with systems and business groups.
• Provide technical guidance to other team members.
• Locate process gaps and implement process enhancements.
• Identify test environment requirements and manage test environment set-up
• Identify test data requirements and manage test data set-up
• PRPC Functional Testing, usability testing and regression testing
• Create artifacts like Test Plan, Test Scripts, Test Data, test summary, Test Status Reporting Metrics
• Perform defect root cause analysis with development team and Project Manager
• Support Business team during UAT
• Daily interaction with customer for daily status/issues and discuss on any blockage on daily task.
• Prepare weekly report for QA team and Conducting weekly review meetings during Test Planning stage, daily status updates during Test Execution stage
• Support, co-ordination and responsibility of the testing activities which includes review of test cases and test conditions, walkthrough of test plan/ test scripts with clients.
• Co-ordination with the Client QA Manager, and Development team for resolution of any outstanding issues.
• Walkthrough of Test Plan & Test cases with Clients and Business Analysts.
• Identifying System Interface test scenarios and developed High Level Scenarios for manual testing.
• Designed specs for test cases and test plan, and ensured confirmation of compliance to SLA parameters.
• Used Quality center tool to track the issues and changes requested for bug fixing, production error request etc,
• Coordinating with other team SFDC for Integration and End to End testing. Test Data preparation for SIT, UAT & End To End testing.
• Validating the data transfer from Sales Force to PEGA system using Soap UI (Web services)

Environment: Pega, SFDC, Quality Center 11.0, Java, J2EE, XML, Soap UI, Sharepoint.

Confidential, Plano, TX

Sr. QA Analyst

Responsibilities:

• Understand BOA’s Business process and Use Case Documents and prepare Test plan document.
• Analyzed system requirement specifications and developed test plans, test cases to cover overall QA System Testing
• Preparation of test artifacts like test Effort estimation, Test Plan & Test Data Strategy, Test Closure etc.
• Support Business team during UAT.
• Managed a team of 4 members which includes on-site and off-shore model.
• Daily interaction with customer for daily status/issues and discuss on any blockage on daily task.
• Prepare weekly report for QA team and Conducting weekly review meetings during Test Planning stage, daily status updates during Test Execution stage
• Involved in preparing Metrics/Daily Status template/draft for keeping in track of all team members on all tasks and test case execution status.
• Support, co-ordination and responsibility of the testing activities which includes review of test cases and test conditions, walkthrough of test plan/ test scripts with clients.
• Co-ordination with the Client QA Manager, and Development team for resolution of any outstanding issues.
• Back End data validation using SQL Server and AS 400.
• Walkthrough of Test Plan & Test cases with Clients and Business Analysts.
• Scheduling the various stages of the Testing effort and weekly Project Status tracking.
• Identifying System Interface test scenarios and developed High Level Scenarios for manual testing.
• Report, track and validate defects in Quality Center
• Participated in functional testing & lead meetings and preparation of high level test design documents besides coordinating with users and other system leads in testing and implementing new functions.
• Designed specs for test cases and test plan, and ensured confirmation of compliance to SLA parameters.
• Responsible for defect management system and proper turn-over of the fixed code.
• Used Quality center tool to track the issues and changes requested for bug fixing, production error request etc,
• Involved in restructuring of job schedule & reports, creation of load/ unload utilities in setting up testing environment.
• Coordinating with different teams like LMA, DWF, POE, Foreclosure, FRR & LPS for End To End testing.
• Validating the triggers sent from POE to FCL and the down streams using the Web services (Soap UI-XML).
• Test Data preparation for SIT, UAT & End To End testing.
• Involved in walk-through on proposed changes and liaised with users on modifications and impact analysis.
• Liaised with the DBA in testing of fine tuned application programs and ensured support for rewritten applications.
• Involved in analyze test results, defect tracking and test reports generation.
• Involved in End To End Testing.
• Involved in creating requirement & functional coverage metrics.

Environment: Quality Center 11.0, QTP, IBM iSeries, AS 400, .Net, SQL Server 2005, XML, Soap UI

Confidential, Plano, TX

Sr.QA Analyst

Responsibilities:

• Understand BOA’s Business process and Use Case Documents and prepare Test plan document.
• Analyzed system requirement specifications and developed test plans, test cases to cover overall QA System Testing
• Preparation of test artifacts like test Effort estimation, Test Plan & Test Data Strategy, Test Closure etc.
• Support Business team during UAT.
• Managed a team of 10 members which includes on-site and off-shore, conducting weekly review meetings during Test Planning stage and daily status updates during Test Execution stage.
• Daily interaction with customer for daily status/issues and discuss on any blockage on daily task.
• Prepare weekly report for QA team and Conducting weekly review meetings during Test Planning stage, daily status updates during Test Execution stage
• Involved in preparing Metrics/Daily Status template/draft for keeping in track of all team members on all tasks and test case execution status.
• Helped Offshore team in setting up the test environment required to perform testing.
• Support, co-ordination and responsibility of the testing activities which includes review of test cases and test conditions, walkthrough of test cases with clients.
• Co-ordination with the Client QA Manager, and Development team for resolution of any outstanding issues.
• Back End data validation using SQL Server and AS 400.
• Walkthrough of Test cases with Clients and Business Analysts.
• Scheduling the various stages of the Testing effort and weekly Project Status tracking.
• Identifying System Interface test scenarios and developed High Level Scenarios for manual testing.
• Report, track and validate defects in Quality Center
• Participated in functional testing & lead meetings and preparation of high level test design documents besides coordinating with users and other system leads in testing and implementing new functions.
• Designed specs for test cases and test plan, and ensured confirmation of compliance to SLA parameters.
• Responsible for defect management system and proper turn-over of the fixed code.
• Used Quality center tool to track the issues and changes requested for bug fixing, production error request etc,
• Involved in restructuring of job schedule & reports, creation of load/ unload utilities in setting up testing environment.
• Involved in walk-through on proposed changes and liaised with users on modifications and impact analysis.
• Liaised with the DBA in testing of fine tuned application programs and ensured support for rewritten applications.
• Involved in analyze test results, defect tracking and test reports generation.
• Involved in End To End Testing.
• Involved in creating requirement & functional coverage metrics.

Environment: Quality Center 10.0, QTP, IBM iSeries, AS 400, Java, J2EE, SQL Server 2005

Confidential, Plano, TX

Sr. QA Analyst

Responsibilities:

• Reviewed business use cases, business and system requirements for testability.
• Reviewed High & Detailed Designs of Presentation, Business, and Database layers.
• Preparation of test artifacts like test Effort estimation, Test Plan & Test Data Strategy, Test Closure etc.
• Participate in design review meetings with Business, Development, and Requirement teams, and identified gaps, missing and inadequate information in design docs.
• Coordinating with Dev services team for Automation& Performance testing activities.
• Analyzed system requirement specifications and developed test plans, test cases to cover overall QA System Testing.
• Traceability between requirements and test cases is tracked in RTM document.
• Support, co-ordination and responsibility of the testing activities which includes review of test cases and test conditions, walkthrough of test cases with clients.
• Co-ordination with the Client QA Manager, and Development team for resolution of any outstanding issues.
• Support Business team during UAT.
• Validating the data displayed on the reports using Web Services.
• Walkthrough of Test cases with Clients and Business Analysts.
• Status Reporting (Daily/Weekly status report, Test Summary Report and Productivity sheet).
• Analyzing the test results and identifying the performance bottlenecks.
• Test management and updating results in Quality Center.
• Identifying test data required for System/Interface/E2E testing.
• Coordination with partner teams for E2E Business Flow testing.
• Manage a 12 member Offshore team to review test cases, executions, defects and deliverables
• Scheduling the various stages of the Testing effort and weekly Project Status tracking.
• Prepare weekly report for QA team and daily status updates during Test Execution stage
• Helped team members with test cases development for functionality as per the Business Requirement Specs and Functional specs.
• Used Quality Center as repository for requirement analysis, design test cases, Execute test cases, Bug tracking and reporting.
• Automated test scripts design/execution using BPT and QTP.

Environment: Quality Center 10.0, QTP 10.0, Load Runner 9.5 BPT, ETL, IBM WebSphere Portal Server 6.1.5, Web Sphere Application Server 7.0, C#, .Net, VSTS, SQL Server 2005, AS 400, LISA

Confidential, Portland, OR

Senior QA Analyst/Onsite Coordinator

Responsibilities:

• Analyzed functional specification and technical specifications documents, coordinated with End Clients and technology leads to identify the appropriate data for testing, and obtained the data for test scripts design.
• Participated in preparation and evaluation of Test Reports & Summary Reports.
• Mentoring and assisting other resources in completing their day to day activities.
• Assisting Business Users during UAT testing.
• Defining Test Strategy for Data Conversion and Migration.
• Create and maintain test cases, test plans, test strategy, test metrics, defect metrics; also lead test case reviews. - Verify defects; ensure defect integrity, quality and technical correctness.
• Performed smoke (Sanity) testing, functionality testing, performance testing, integration testing, regression testing, end-to-end system testing.
• Identified Testing Limitations, Boundary Conditions and setup of Test Environment.
• Coordinate with Business to identify the Test Scenarios and helped QA team in preparation of test cases.
• Implemented effective defect tracking practices to help in developing quality-rich software and speed up the testing process
• Conduct root cause analysis of identified defects, providing development/business partners with sufficient detail to understand, replicate and resolve.
• Coordinated with Offshore testing team in driving/owning testing deliverables.
• Wrote complex SQL queries with Joins and Other operators and performed backend testing.
• Developed and executed SQL and UNIX scripts for validating Business Rules and verifying data
• Provided support during UAT and Production
• Performed extensive backend testing for validating the data.
• Report, track, and validate defects in Quality Center.
• Estimated time requirements for assigned QA efforts.
• Mentored other junior team members in completing day to day activities.
• Participated in client meetings and updating the project status and progress

Environment: Agile, QTP, .Net, Windchill 8.0, Sql Server2000, Manual Testing, QC and Windows XP

Confidential, Minneapolis, MN

Senior QA Analyst/Onsite Coordinator

Responsibilities:

• Reviewed business, functional and technical specification documents.
• Review product requirement documents, functional specifications, and developing test strategy, test plan and test case documents
• Performed GUI, Functional, System-Integration, Regression, and UAT testing.
• Close interaction with Project Management, Business User and Development teams.
• Identify risk and communicate risk mitigation strategies, determine scope and test limitations.
• Executed complex SQL Queries on Oracle databases to validate the data involved.
• Test Plan Preparation & defining a testing methodology appropriate for the application.
• Functionality and Performance testing of the application. Performed Backend Testing writing SQL queries.
• Defect tracking and reporting using Quality Center.
• Preparation and evaluation of Test Reports & Summary Reports.
• Allocate task and get the same executed on time to meet timely deliverables.
• Onsite offshore team Coordination.

Environment: C#,C/C++, .Net, Mercury Quality Center, Retail, SQL Server 2000 and Windows XP

Confidential, Seattle, WA

Senior QA Engineer/Onsite Coordinator

Responsibilities:

• Responsible for implementation of the Test bed at Offshore and knowledge transitioning to team members. Interact with client to resolve technical issues.
• Effort Estimation for test cycles
• Lead & Manage the Offshore Resources.
• Test Approach and Test Plan preparation
• Possessing basic knowledge on all the components under Print.
• Participate in Quality Processes.
• Participate in Bug Triage meetings with development teams towards the resolution and closure of active bugs. Prepare Test reports and Weekly reports.
• Involved in Bug tracking using Product Studio.
• Training all the new team members in the team on the processes used by the client.
• Guiding the team in Test case development and setting up test bed.
• Problem resolving, escalating issues and onsite coordination to ensure quality out come of successful execution.
• Schedule management and task allocation to the team.
• Develop and implement policies and procedures for WinSE project.
• Monitor the team in test execution and in bug reporting
• Preparation of MOM
• Conducting test case review meetings with Business/IT teams.
• Conducting internal/external review meetings
• Preparation of LAM and DP documents
• Co - ordination with development on defects and deliverables

Environment: C#,C/C++, Visual Test, Windows XP, Windows 2003, WinDbg, Rational Visual Test 6.0., Product Studio, WTT