SUMMARY

• Over eight years of IT experience in Quality Assurance, Software Analysis and testing client/server and web applications.
• Have knowledge of different domains like Finance - Card Services, Telecom and Health care.
• Extensive experience in Manual Testing of Client/Server and Web applications.
• Expertise in Test Management using different versions of QC.
• Extensive experience in all phases of software development life cycle (SDLC).
• Experience in writing basic SQL queries.
• Expertise in bug tracking using bug tracking tools
• Well versed in variety of testing methodologies and tools.
• Experience in developing business based functional test scenarios.
• Experience in Functional testing, Regression testing, Acceptance Testing (UAT), Integration testing, White Box testing and Black box testing in a multi-tiered environment.
• Experience in Mainframe testing - TSYS.
• Excellent understanding of the Software Development Life Cycle and role of QA.
• Ability to interact with developers and product analysts regarding testing status and defect tracking.
• Thoroughly documented using MS-Office tools.
• Proven ability to report, communicate and resolve technical issues with the project team
• Excellent communication skills, willingness to learn, hard working, ability to execute projects successfully and working either individually or in a team.

TECHNICAL SKILLS

Testing Tools: Test Director,ALM,Quality center(10.0),Win Runner, Quick Test Pro (QTP),JUnit,Load Runner, Clear Quest.

Languages: SQL

Operating Systems: Windows 98/2000/NT/XP/7/8, basic Unix

Databases: Oracle 10g/11g,Sql server 2005/2008

Others: MS-Office, TSYS( Total Systems) Screens include WAGN,IAGI,IAEM,MAGI etc

PROFESSIONAL EXPERIENCE

Confidential, DE

QA Analyst

Responsibilities:

• Analyze Business Requirements Documents both forHigher Level and LowerLevel Documents.
• Involved in Writing Test Cases based on a test plan document.
• Involved in Data prep and conditioning of accounts as necessary.
• Involved in providing daily updates to test leads and managers as needed.
• Involved in Reviewing and validating changes across various collateral types and data source.
• Involved in testing Pricing, Options, Collateral and Statements.
• Worked on TSYS screens.
• Involved in providing in TSYS application screens.
• Involved in posting various transactions such as purchase, payment & others on Confidential card core/TSYS.
• Participate in UAT test Plan reviews and development of scenarios and scripts to ensure that sufficient testing is planned for UAT.
• Contribute to the ongoing development of UAT process and measure of success.
• Facilitate testing results walk through as necessary to obtain approval from UAT leads and LOB partners.
• Extensively performed Functional, Component, Regression and End-to-End testing as well as UAT testing.
• Develop test scripts, execute test scripts and open defect in HP ALM.
• Used HP ALM for defect tracking tool to report application defects and enhancements request and discussed with developers to resolve technical issues.
• Reported the defects to the development team using HP ALM.
• Escalate and Analyze the defects with the project team (UAT leads, SME and Release Management) to resolve issues or constraints.
• Used Dart Net for running the Query and sorting the accounts for data preparation for test cases.
• Worked closely with QA leads / QA managers and attended the QA Team meetings.
• Reviewed test scripts and participated in walkthroughs with LOB and management teams.

Environment: TSYS, ALM, Dart Net, Gen Image, MS-Office, Windows 7

Confidential, DE

QA Analyst

Responsibilities:

• Involved in reviewing business requirements and related functional specifications to lead and participate in the development testing plans and Test Case.
• Involved daily defect calls, providing daily execution reports and defects reports to management.
• Analyzing defects status using Quality Center and interacting with developers and vendors to fix defects.
• Leading team meeting for case reviews, script reviews, defects issues, testing and progress.
• Involved in Project review meetings and discussions for current defects and issues, participating in requirement and design meetings.
• Work with BA's and project manager to give status reports.
• Reviewing Test Scenarios & Procedures with Business System Analyst to make sure all the requirements are covered.
• Developing data conditioning guide for TSYS/ C3 Main frames (Green screens).
• Writing procedures for testing process standardization. Worked on Large, medium and small enterprise releases.
• Handled multiple concurrent projects at a time and worked with retail banking.
• Maintaining log of various project issues and coordination with Project manager.
• Escalation of urgent defect with vendors and their resolution.
• Writing Test plan, Project Plan and sending Defect report to Senior Management.
• Data conditioning on TSYS/C3 screens.
• Generation of test cases bases upon design requirements and work flows.
• Closely working with the Development team to understand the system logic, and problems solving.
• Creating and supporting test Cases in Quality Center repository.
• Writing Test Cases manually using Mercury Quality center.
• Verification, testing and debugging and User Acceptance Test.
• Working closely with the Configuration in fixing the bugs and defects.
• Submitting for ACME Batches, test plan, test cases and internally writing scripts.
• Running Test Cases manually from QC, Analyzing Results, and Creating Reports.
• Involved in Manual testing, functional, Unit acceptance & regression testing of the application.
• Cross browser testing on different version of Chrome, safari, IE and Firefox.
• Reviewing test cases, test capabilities within team and with vendors.

Environment: ALM - Application lifecycle Management, Quality Centre10.0, TSYS, Microsoft Word, Excel and Power point.

Confidential, MD

QA Analyst

Responsibilities:

• Involved in development of Test Plan and Test Specifications as per clients’ Business Requirements.
• As a member of the team analyzed the business and system requirements.
• Developed the test cases according to functional requirements.
• Performed regression & integration testing. Performed Backend Testing by using SQL queries to verify the integrity of the database.
• Maintained all the test cases in Quality Center so as to perform Manual Testing.
• Performed end-to-end testing of web based applications.
• Created Data-Driven tests to check application performance with different sets of data.
• Analyzed the Test Results and logged errors into Defect Tracking Tool, Quality Center.
• Performed User Acceptance Testing (UAT)
• Participated flash meetings between QA & Development team.
• Acted as interface between Technical Team and the Business.
• Participated in meetings with different departments DBA and Infrastructure team to resolve the issues.
• Reporting functional issues to the appropriate developers using bug tracking tool Test Director by assigning the issues.
• Participated in QA weekly meetings and various other meetings and discussed Enhancement and Modification Request issues and defects in the application.

Environment: SQL Server, TSYS, Windows 2000/NT, Quality Center10.0.

Confidential, CT

QA Analyst

Responsibilities:

• Interacted with business users, developers, and other members of the testing team to fully understand the requirements of system changes from both design and end-user perspective.
• Developed and documented comprehensive test scenarios for requirements that cover positive and negative testing
• Conducted meetings with business owner(s) to baseline the test plan &defined test scenarios.
• Collected Test Data and executed tests as defined in the Test Plan.
• Analyzed results of executed tests to validate that expected results conform to the test plan.
• Created Requirements using Test Director and generated traceability Matrices to ensure that all the requirements are covered by the test cases.
• Automation Execution and Validation using QC.
• PerformedUATtesting in theUATenvironment prior to notify to the customer to start performingUATtesting.
• Extensively used SQL Queries to validate the test data at the back end.

Environment: Oracle 9i, UNIX, Windows NT, MS Office Tools, QC.

Confidential

QA Analyst

Responsibilities:

• Responsibilities include an extensive analysis of system requirements, preparing use cases.
• Development of Test Plan and Test Specifications as per clients’ Business Requirements.
• Preparation of Test Data based on the test cases.
• Prepare and execute to generate data using SQL.
• Load and maintain all the test cases in Quality Center so as to perform Manual Testing.
• Performed Integration testing to check the integrity between the modules.
• Performed end-to-end testing.
• Coordinate User testing with the end users.
• Worked on Business Process Testing which comprises of business components.
• Created Data-Driven tests to check application performance with different sets of data.
• Coordinate mainframe jobs for testing Batch files and verify the results by browsing mainframe data sets.
• Perform testing and analyze the results with tables/files as per QA standards and specifications.
• Providing system support, problems tracking, analyzing and reporting bugs through Mercury
• Perform production testing to verify the results using sample production data.

Environment: Oracle 8i, Windows NT/XP, MS Office Tools QC

Confidential, MO

QA Analyst

Responsibilities:

• Analyzed Test Plans and developed Test Cases according to business requirements.
• Performed manual testing to check the functionality.
• Performed Sanity Testing, Smoke Testing and User Acceptance Testing.
• Performed Security Testing manually.
• Performed Black box testing, Unit Testing, System Testing.
• Performed Positive and Negative manually.
• Used Object Spy to identify Object Properties and the run-time object methods and the test object methods associated with an object.
• Connected to databases using VB Script in QTP and executed scripts using QTP.
• Used QC for bug reporting, tracking and analysis.
• Worked with development team members to better understand system functionality in order to improve testing quality.
• Participated in weekly meeting with the management team and walkthroughs.

Environment: Quality Center, UNIX, Oracle, Windows 2000/NT, IIS, Quick TestPro, Load Runner.

Confidential, KS

QA Analyst

Responsibilities:

• Creating detailed testing plan and writing test scripts for automated testing
• Preparing and executing test cases during System and Regression testing.
• Developing automated test cases using QTP to perform automated Regression Testing of different application versions and modules.
• Conducting code reviews on compiled modules and creating QTP scripts on a weekly basis.
• Creating automated scripts to perform cross-browser and cross-platform testing.
• Identified, reported and tracked all issues and defects using Test Director.
• Creating and maintaining a test library of generic user-defined functions.
• Identifying and documenting all issues and defects to ensure application software functionality during Regression and Functional testing.
• Back end data validation and testing using UNIX shell scripting and SQL queries.
• Created and modified several batch job shell scripts for report generation for daily and monthly activities.

Environment: Oracle 9i, SQL, Quality Center, QTP 9.2, WinRunner7.0.