SUMMARY

• Seeking a position in a challenging environment of Software Quality Assurance and Testing where I can utilize my skills and quality practices. To perform Software testing using latest structured quality control techniques including test automation. Have 7 years of experience working with IT in Health Care and Banking industry with specific experience working with Siebel and related Oracle products like Analytics, BIP etc in more than 30 releases.
• 7 years of strong experience inQuality assurance testingof web and client/server applications in different environments.
• Experience in all aspects of theSDLC, with specific focus on testing and experienced on different system testing tools to test the functionalities.
• Thorough understanding of software development life cycle and differentmethodologies like waterfall, Agile and Scrum.
• Good Experience in Understanding of ANSI all versions.
• Good knowledge on SOA architecture and testing SOA applications.
• Experience in preparing Test Plan, Developing Test Cases, Executing Test Cases, Analyzing Test result and Reporting, Bug Tracking and Defect Reporting.
• Good Understanding of requirements and analysis diagramsUse Cases, State Diagrams, and Activity Diagrams.
• Experience in preparing the requirements traceability matrix and in designing specifications and reviewing.
• PerformedFunctional, GUI, Regression, End - to-End, User-acceptance, Back-End, Stress, Migration, System testing and Integrationtesting.
• Expertise in writing Complex SQL queries for data base testing.
• Expertise in validating flat files in MainFrames environment.
• Expertise in testing EDI Transactions 834, 837, 835, 270/271 & 276/277.
• Experience in testing Facets.
• Expertise in webservice testing using SoapUI and REST.
• Expertise in Unix/Linux shell scripting.
• Have experience in Siebeldata modelsin order to test the data bases as part of backend testing and have good knowledge ofSiebel architecture( physical and application)
• Responsible for testing theEAS messageswhere the Siebel messages used to trigger the data to external databases.
• Worked in more than 30 releases spanning 7 years involving full life cycle Siebel implementations, Siebel upgrades and enhancements.
• Extensively worked on Integration testing and tracked the XML files between Siebel and external systems
• Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies and undertake challenging tasks.

TECHNICAL SKILLS

Testing Tools: QualityCenter 11.x / ALM, Microsoft Test Manager (MTM)Front End Tools Visual Basic, MS Front Page

Operating Systems: WindowsNT/95/98/2000/XP,Windows7 Unix/Linux

Programming Languages: C/C++, SQL

Databases: Oracle 8/8i/9i/10g, DB2

CRM Tool: Siebel 6/7.5/ 7.8/8.1 - Call Center, Sales, CTI, AVAYA, UCM, eMediaOthers IBMRequisitePro,MainFrames, Q Series, Microsoft Team Foundation sever ( TFS)

PROFESSIONAL EXPERIENCE

Confidential, FL

Quality Analyst

Responsibilities:

• Obtaining, Analyzing and reviewing copies of theproject specification, business requirements documentsthat comprise the application in the design phase.
• Perform system analysis and understand the deliverables within SDLC using agile methodology.
• Having experience in using Rational Requisite pro. Responsible for verifying the use cases and preparingtest scenarios and scriptsto verify data integrity, functionality and adherence to business requirements.
• Coordinate/Assist with Business analyst with technical/process and schedulingtest cases/scenario reviews, work between the staff, internal andexternal QA integration teams, and the client development and managementteams.
• Organized the test cases in Quality Center fortraceability and monitored test results, tracked defects and communicated them using Quality Center.
• Involved in testing the EDI Transactions 270/271 & 276/277 for the HIPAA mandate
• Created testcases for testing the 276/277, 270/271 and 278 Transactions.
• Validated flat files in Mainframes environment from external vendors like HPS.
• Executed 276/277 internal system tests including the web screens.
• Involved in Claims processing /adjustments using Diamond tool(similar to facets).
• Tested functionality and performance of webservices using SoapUI and REST.
• Coordinate deployments on a shared environment with other QA groups participating in the project
• Developed SQL Queries and testing the database using the queries.
• Validated different data types, constraints, relationships between different tables, data length validations using the SQL queries
• Responsible for validating functional and maintenanceof application for a given functionality in web application systems.
• Perform Integration Testing between application and external application/data base.
• Coordinate with the third party Vendor/Internalweb applicationand verify the functionality is working as per business requirements.
• Work with development team to resolve defects and any environment issues
• Report test status toQA Manager and client management
• Functional expertise in Healthcare Insurance sales, Enrollment and Billing.
• Responsible forSmoke Testing, System Testing, Integration Testing, END to END Testing,RegressionTesting and User Acceptance Testing.
• Interacted with end-users and help them with UAT, production validation, and failure analysis.
• Executing Scripts,defect logging and Bug trackingthrough an interface with HP ALM Mercury Quality Center. HP screen recorder for defects and lead the project defect calls.
• Worked on different Siebel entities like Pricing, Products, Quotes, Orders, Campaigns, Assets, Accounts, Contacts and Opportunity
• Testing different types of Quotes(Small Group Quotes and large group Quotes, Service Renewals, Life, Vision, HIP and Dental plan quotes)
• Escalating the priority based issues to the Team Lead and participates in meetings with project managers.
• Assigned and tested the modules like Customer Service Management, Account Management, Order Management and Trouble Tickets functionality as per the client’s functional specifications.
• Performed Integration Testing while integrating Siebel, MQ Series (Middleware) and Geneva Systems.
• Handled the XML files while sending the Siebel data to the external system like eRate and MQ Series.
• Used to report weekly status attend the meetings showing progress and future Testing efforts to QA manager

Environment: Siebel8,Oracle, MainFrames,Quality Center 11.x / ALM, IBM Requisite Pro, MTM, XML SPY, IBM MQ Series, TFS, REST

Confidential, Red Bank, NJ

Web tester

Responsibilities:

• Involved in Defining, and Analyzing the Testing Requirements based on the Application Functionality.
• Gathered test data requirements for data conditioning from Business Units to test total application functionality.
• Conducted Test Plan walkthroughs and wrote test scripts for manual testing.
• Created test scenarios for System testing and Regression testing.
• Prepared Test Plans, Test Cases for both positive and negative scenarios and mapped the same to requirements in Quality Center.
• Executed test scripts and analyzed the test results.
• Used Quality Center for defect tracking.
• Developed Automation Scripts using QTP to perform Regression Testing.
• Tested in AI, Polstar, and Eservice and Esales applications for three companies of Palisades, New England and High Point.
• Involved coordinating with Offshore People. Assigning tasks, helping them in understanding the requirements and Providing Everyday Status report to the Manager.
• Developed the Policies for New Business, Endorsements and Renewals.
• Applied Payments in FAB Using Wire Transfer for all companies.
• Tested overall application for three companies in Automobile, Homeowners and Dwelling fire.
• Created Policies for all companies, bind and sell those Policies and verify everything is working fine.
• Worked on Insurance Modules pertaining to Commercial and Personal lines.
• Involved in testing the Property and Casualty Insurance pertaining to Small Business, Large Business.
• Various testing like, Business Function tests, User Interface test were performed on the application.
• Involved in Database Testing Using SQL to pull data from database and check whether it matches with GUI.
• Worked on Electronic Bill Payment applications when select the Electronic Bill Payment as the Payment type in the Pay Plan.

Environment: Quality Center 10, Oracle, Windows XP.

Confidential, New York .

Tester

Responsibilities:

• Analyzed business requirements, system requirement specifications and responsible for documenting functional requirements.
• Involved in developing detailed test strategy, test plan, test cases and test scripts for manual testing.
• Set up the test environment, defining detailed Test Requirements, converting them into Test Cases and collected Test Metrics for analyzing the Testing Effort.
• Coordinated and worked along with the development and business teams. Controlled testing projects at every step of the quality cycle from test planning through execution of defect management.
• Extensively used SOAP UI Tool to test the Web Services.
• Involved as part of automation team using QTP, developed test scripts.
• Develop, maintain and conduct smoke test cases for QA environments.
• Worked with development teams to investigate, prioritize and resolve software bugs / defects based on the testing results.
• After successful release of projects, developed automation scripts using QTP and integrated the script with master script.
• Did regression, functional, integration, smoke, system, UAT testing on main application, prototypes created by Flex, Ajax.
• Developing and maintaining test scripts, analyzing bugs and interacting with development team members in fixing the defects.
• Tested in VM Ware Desktop Environment.
• Responsible for writing simple to complex SQL queries to verify the data in database.
• Responsible for analysis, reports and defect tracking.
• Prepared Traceability Matrix, Test Results Documents for manual and automation testing.
• Actively attend meetings with fellow testers and other groups to evaluate the progress and Performance of the application.
• Conducted cross browser testing to check the compatibility of the AUT with different Browser's (IE, Netscape, Mozilla)
• Tested the Workspace Builder in the Citrix and Vista Environments.

Environment: QTP 10, Oracle, Unix,SOAP UI

Confidential

Web Tester

Responsibilities:

• Reviewed Design specifications, created test plans, test cases and executed them.
• Developed and maintained automation shell scripts using SQL*plus and UNIX tools such as ksh, awk, sed etc to test whether data integrity and referential integrity were being met.
• Extensively utilized SQA to automate test procedures & test cases that perform regression testing on front-end of the system.
• Testing of various objects on the front-end.
• On the server, performed stress testing and regression testing.
• Query the data using SQL*Plus.
• Generated reports for all levels in the organization using Reports2.5.

Environment: TestDirector, WinRunner, LoadRunner,Oracle 7.3