SUMMARY

• 7+ years of focused experience in Software Quality Assurance, Testing for complex enterprise applications using the latest technologies.
• Expertise in Quality Analysis with strong understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and object oriented methodologies.
• Experience in Analysis, Design, Development, Implementation, Testing, and Production & Maintenance Methods using Waterfall, RUP, CMM, and Agile/SCRUM.
• Experience in Mercury Quality Center - Design Test Steps, Requirement Mapping to Tests, Executing Tests Manually, Defect Logging, Defect Reporting.
• In-depth experience with Defect or Bug Reporting Tools (JIRA, Bugzilla, Test Director, Quality Center, Rational Clear Quest).
• Extensive experience in Functional testing, Unit testing, Usability Testing, Integration testing, Regression testing, GUI testing, Back-end testing, User Interface (UI) Testing, Ad-hoc testing, White Box Testing,Gray Box Testing, Black Box Testing, System Testing, baseline, Installation, Performance and Build Verification Testing.
• Experienced inRequirement Analysis, Arriving at Test Scenarios from Requirements and Use cases, Test Planning, Test data Preparation, Test Case Execution, Defect Reporting and Documentation.
• Experienced in RTM (Requirement Traceability Matrix) to know the status of the project.
• Experienced setting up, configuring, and maintaining the automated testing environments and framework using VBScript functions, and descriptive programming using HP Quick Test Professional (QTP).
• Expertise in creation of UAT Plan and UAT cases covering different business, functional and non-functional test scenarios and creation of expected test results.
• Experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• Extensive knowledge of the HIPAA implementation guidelines, ICD-9 and ICD-10 code sets.
• Experience in Testing of Data Warehousing using Data Conversions, Data Extraction, Data Transformation and Data Loading (ETL).
• WorkingexperiencewithRelationalDatabaseslikeOracle,SQLServer, PL/SQL, MY SQL, DB2, TeradataandMicrosoft Access.
• Experience with Data Analysis, Data Validation, Data Frequency Analysis, Data Scrubbing, Data Cleansing, Data Profiling, Data Migration Testing.
• Proficiency in Back-End Testing/Database Testing specifically in developing and executing SQL queries to interact with databases.
• Hands on experience in testing mobile web applications on phones and tablets on various mobile operating systems including Android andiOS.
• Good understanding and hands on experience with SOA and web technologies like HTML, XPATH, XML, JavaScript, AJAX, SoapUI, and WSDL.
• Proven ability to work under pressure, prioritize and meet deadlines.
• Open to dynamic work environment and ability to work collaboratively with Business Analysts, Testers, Developers and other team members for the overall enhancement of software product quality.
• Used MS Office extensively (Word, Excel, Visio, Power Point, Outlook, Project) for calculations, graphs, analysis, presentation and documentation throughout the project.

TECHNICAL SKILLS

Bug Tracking Tools: JIRA 4.0/4.4/5.0, Bugzilla, HP Application Lifecycle Management (HP ALM), Quality Center (QC)

Testing tools: UFT (Unified Functional Testing), Quick Test Professional(QTP), Quality Center, Selenium, Lisa/ITKO,TOAD HP Test Director, HP Win Runner, SoapUI, Quick Test Pro 10, Test Director, Clear Quest, Microsoft Test Manager, LoadRunner 7.8/8.0/11.0 , Rational Quality Manager, Rational Functional Tester, HP ALM, Test NG, Eclipse, UAT,Restful services

Web Browsers: Internet Explorer, Google Chrome, Mozilla Firefox, Safari

Databases/ Tools: Informatica,Oracle, SQL Server, PL/SQL, MS Access, My SQL, TOAD, Doors, Business Object (BO)

Microsoft Technologies: VBScript, .NET, C#, Java, JSP, J2EE, JavaScript, JQuery, J Meter

Web Technologies: CSS,HTML, XML, iPad

Operating System: Windows 2000/ XP/Vista, MS-DOS, UNIX, LINUX

PROFESSIONAL EXPERIENCE

Confidential, Mclean, VA

Sr. Quality Analyst

Responsibilities:

• Co-ordinated with Project Manager, Business Analyst, Developers, Subject Matter Experts, End users and other project team members to ensure project success and high quality of product throughout the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) and setup a QA process and ensured it was effective project wide.
• Involved full software development life cycle process from verification to validation and also in User Acceptance Testing(UAT).
• Reviewing Business Requirement Documents and the Technical Specification
• Was responsible to writing and executing test cases on various departments’purchase order requisitions according to both high-level user story (epic) and more detaileduser stories.
• Documented pre-condition, post-conditions, entry-exit criteria for each test-scenario by creating test plan and test strategy documents.
• Developed and Managed Test Cases using requirement specifications, data flow diagrams and other accepted design documents and translated them into test cases, scenarios, procedures and writing detailed test cases.
• Used HP Quality Center and MS Excel to write test cases & executed them for user interface & functionalities.
• Carefully reviewed the developed test cases for completeness and accuracy based on the functional specifications.
• Successfully performed various types of Test effort such as Smoke testing, Functional testing (Negative & Positive), GUI Testing, Integration testing, Black-box testing, Database testing,, Cross-browsers testing, Security Testing and Regression testing, User Acceptance testing (UAT) etc.
• Parameterized the specific field with negative or positive values and validate that field effectively.
• During test execution if any defects found than Logged the defects and tracked them by following Defect life cycle in QC until the defects are fixed verified and closed.
• Performed execution of the automation scripts for functional and regression testing on different builds using HP Quick Test Professional (QTP) and Unified Functional Tester (UFT).
• Enhanced the QTP test scripts with VB scripts and developed user-defined functions for frequent re-use.
• Created Data Driven Tests to validate the same scenario with different sets of test data.
• Developed and implemented load and stress tests with HP LoadRunner, and presented performance statistics to application teams, and provide recommendations for improvements.
• Extensive knowledge of database Schemas, SQL Languages, querying Tools such as SQL developer, TOAD by using Oracle and proficient at performing Database Testing, data manipulation, checking constraints, etc.
• Hands on experience in performing Cross browser testing on IE, Chrome, and Firefox.
• Consulted with the customer service representatives to take their opinion on the customer satisfaction with respect to their prior experiences and designed the test cases.
• Attended Kick-off, daily stand-up meetings (daily SCRUM),triage meetings,weekly QA meetings andteleconferences on problem resolution with the team.
• Prepared status summary reports in details such as how many test scripts executed, passed and failed on timely manner.

Environment: Agile/SCRUM, UFT/QTP, HP Quality Center (QC), HP Application Lifecycle Management (HP ALM), SQL Server 2012, MY SQL, PL/SQL, Oracle, Java, J2EE, Java Script, TOAD, J Query, MS Office, MS Visio, MS Project, LoadRunner

Confidential, NY

Sr. Quality Analyst

Responsibilities:

• Interacted with Subject Matter Expertise (SME) for better understanding of the application functionality.
• Analyzed business requirements documents and system requirement specification to put together a Test plan.
• Performed Smoke testing on the Build and manual testing for the GUI and Functionality of the application.
• Additionally, worked closely with the developers and business analysts to formulate the test cases.
• Tested web application interface, functionality, usability and performance, using SQL.
• Designed and Documented Test procedures and Test cases for User Acceptance Testing, Functional and Integration testing using Quality center.
• Developing new functionality for requirement including both back-end and front-end parts(.NET, AJAX, Web services, SOAP, XML, Oracle)
• Designed the Test Plans and Test Scenarios accordingly, which involved reviewing Business flow diagrams, and Dataflow diagrams that were created using Use Cases.
• Involved in end to end testing to test the complete application environment such as interacting the sanctions in payment and accounting systems.
• Perform HIPAA Validation of Clearing House application.
• Validate different Electronic Data Interchange (EDI) formats such as X-12, EMCDS, PCDS and 1500 formats.
• Validate different EDI formats and transactions under HIPAA compliance.
• Maintained bug lists for critical issues using Quality Center 10.0,JIRAfor bug tracking
• Assigned severity levels to different test cases and prioritizing them. Thereafter, performed testing in that manner.
• Mapped Requirements to test cases, providing Requirement Traceability Matrix to ensure project implementation within given timeline using Quality Center.
• Wrote SQL queries to check whether correct information was retrieved from the database.
• Involved inUser Acceptance Testing on system before installation of the application to user environment.

Environment: Agile/SCRUM, SQL Server 2012, MY SQL, PL/SQL, Oracle 11g, JIRA, .NET, JavaScript, JQuery, J Meter, SoapUI, Quality Center, UAT, MS Office, MS Visio, MS Project, TOAD, QTP

Confidential, Thousand Oaks, CA

Sr. Quality Analyst

Responsibilities:

• Responsible for analyzing business, functional and IT requirement documents and prepare test plan and manually testing the application.
• Involved in creation and implementation of Test Procedures,and Test Scripts.
• Defined Test Cases, developing and maintainedtest scripts, analyzing the results of scripts, interaction with team members in fixing the errors for Manual and Automation Testing.
• Designed and created detail test cases and test scripts for functional testing based on business requirements, user case, technical requirements and design documents.
• Actively participated in Test Planning, Test Cases, Test Data Set up, Project Co-Ordination, Requirement Gathering and Defect Tracking using JIRA and Test link.
• Presented progress of the testing process at walkthroughs and inspections.
• Designed automated test scripts, created automated test cases and executed testsusing Selenium IDE for UI and functional testing automation
• Created the Execution result sheet, Execution plan, Completion report documents for Functional testing.
• Created Automation test framework using Selenium Web Driver
• Wrote test cases for positive and negative scenarios for Functional, GUI and Security testing.
• Conducted User Acceptance Test (UAT) with users and customers and wrote issues log based on outcome of UAT
• Tested the Backend with Oracle database for data validation.
• Performed data analysis using SQL queries.
• Maintained mobile defects and compiled weekly status reports using Jira.
• Provided coaching and training to junior staff on the team

Environment: RUP, Selenium, SQL Server 2012, Oracle, MY SQL, PL/SQL, Java, J2EE, Java Script, JIRA, UAT, MS Office, MS Visio, MS Project, HP ALM, TEST Link, TOAD.

Confidential, Sacramento, CA

QA Analyst

Responsibilities:

• Responsible for reviewingBusiness Requirements, Functional Requirements, data mapping requirement specification and Design Documents to understand the functionalities of the requirement.
• Developed Test Cases based upon the Functional Requirement Document.
• Performed Integration, GUI, Negative, Positive, System, Regression, ETL and User Acceptance testing of an application.
• Performed extensive Back-End testing by writing and executing SQL queries on the database-using SQL Query Analyzer.
• Involved in writing and executing Test Cases for ETL to compare Source and Target database systems.
• Manually tested each and every module of the application and verified against Functional requirement specification documents.
• Performed Regression testing Using Quick Test Pro (QTP).
• Involved in creating and maintaining the customized test scripts Using Quick Test Pro.
• Involved in writing and executing the test cases using Quality Center.
• Reported defects using QC and interacted with developers to resolve any defects/issues.
• Used Team Foundation Server (TFS) for version control.
• Performed Web Services testing using SoapUI tool.
• Performed compatibility testing,cross browser testing and cross platform testing including executed the workflow manager web application related test cases on different browsers like Internet Explorer and Mozilla Firefox on different Operating Systems (OS).
• Worked on mobile app testing on Android phones and tablets.
• Performed System testing of mobile GUI Application for Device and SDK emulators.
• Worked on Agile/ SCRUM technology and participated in daily SCRUM meeting, Sprint planning meeting.
• Responsible for ramp-up of new members joining the team.

Environment: Agile/SCRUM, SQL Server 2008, Java, J2EE, JQuery, JavaScript, Quality Center, HP ALM, SoapUI, Oracle 9i, TFS, QTP, MY SQL, PL/SQL, J Unit, J Meter, Eclipse, SSIS, UAT, MS Office, MS Visio,IE7,8,9,10,11, Firefox, Chrome, Safari, Android Ice Cream Sandwich (ICS), Android Gingerbread (GB), Android SDK Emulators.

Confidential, Madison, WI

QA Tester/Analyst

Responsibilities:

• Involved in the review of Functional Requirements with Functional Manager and Technical Specialists.
• Performed Sanity Testing and Smoke Testing for Internet and Intranet based web applications were designed on .NET environment.
• Participated in the test environment setup and in ensuring that facilities and test tools are in place to successful perform the required testing effort
• Involved in preparing test plans and test cases based on the functional requirements using Quality Center.
• Extensively involved in execution of test scripts and script enhancement of VB scripts related to this project in Quick Test Pro (QTP).
• Used check Points to enhance the scripts of the testing in Quick Test Pro.
• Created Requirements Traceability Matrix (RTM) to track requirements.
• Performed both Manual and Automated testing of the application.
• Performed Backend testing to ensure data consistency on front-end by writing and executing SQL statements and inserting VB Basic SQL functions in the Quickest Pro.
• Performed Positive and Negative testing manually.
• Create defects about any failures in the scripts with Quality Center.
• Involved in version, tracking defects, enhancement requests using Quality Center.
• Completed testing and documentation as per assigned schedule. Submitted weekly status reports to QA Manager.
• Communicated changes to requirements promptly and precisely to all personnel involved.

Environment: Agile/SCRUM, SQL Server 2008, MY SQL, PL/SQL, Java, J2EE, JavaScript, JQuery, VB Script, HP Quality Center, QTP, C#.Net, MS Office, MS Visio