SUMMARY

• Over five years of experience in Software Quality Assurance/Testing in Client Server and Web based Applications. Hands on experience in Manual Testing as well as in automated testing using QTP and QC.
• Involved in all phases of the software development life cycle (SDLC)
• Expertise in Manual Testing and Automated Testing in Telecom, Healthcare and Financial domains
• Strong experience in developing test plan, test Scenarios and test cases/test scripts using business requirements, functional specifications and technical specifications while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities
• Proficient in Functional testing and Non Functional testing, White box testing, Black box testing, Integration testing, GUI testing, Regression testing, End to End testing, Compatibility testing, Ad - hoc testing, Performance testing
• Good understanding of Relational Database Management Systems and expertise in back end testing using SQL queries on Oracle and SQL server databases
• Strong experience in scripting languages like TCL/Expect, VB Script
• Good knowledge and hands-on experience working in UNIX environment and TCP/IP protocol suite
• Proficient in both Agile and Waterfall SDLC methodologies
• Experience in working with managed Onsite/Offshore model teams
• Aptitude to learn new technology quickly and adapt to new feature testing/new assignments faster
• Excellent interpersonal and customer relational skills. Proven communication, presentation Skills and Leadership Qualities
• Good problem solving skills with high aptitude to follow the logic control, high learning curve
• Strong organizational, time management and multi-tasking skills with good work ethic

TECHNICAL SKILLS

Testing Tools: Quick Test Pro 10.0/9.5, Quality Center 10.0/9.5WinRunner 8.2

Bug Tracking Tools: Clear Quest, Test Director 9.0/8.2/7.2, JIRA, Bugzilla

Scripting Languages: Tcl/Expect, VB Script, Perl

Operating Systems: Windows 98/2000/NT/XP/VISTA, Solaris, Unix

Programming Languages: C, C++, OOPS, Java, SQL, PL/SQL, VB.Net, C#, ASP.Net

Database Management Languages/Tools: MS Access, MS SQL 2000/2005/2008 R2, Oracle 9i/10g/11g

Web and App Servers: IIS, IBM Web Sphere, Apache, BEA WebLogic

Web Technologies: J2EE, Java Servlets, JDBC, JSP, JMX, Web Services, Swing,AWT, HTML, DHTML, CSS, XML, JavaScript, CGI

Application software: MS-Office

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Tester

Responsibilities:

• Reviewing Business Requirement Documents, Functional Requirements and Data Flow Diagrams to understand the application.
• Developed test cases, modifying the existing test cases according to the added/modified functionality and executing the test cases
• Prepared the test data for both positive and negative testing of the application.
• Involved in System Testing, System Integration Testing, Regression Testing, End to End and User Acceptance testing
• Used HP Quality Center for test preparation.
• Defect tracking and Reporting using HP Quality Center.
• Reported bugs, Communicated through Email Notifications to the developers.
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing SQL queries using Query Analyzer.
• Scheduling test plans, creating and maintaining orderly test results and status reports, compiling and communicating test results and status reports was done
• Coordinated End-Users, Testers and developers.
• Attended the Test Strategy Meetings and Status Meetings

Environment: Windows 7, Oracle 11g, Java, Perl, Quality Center.

Confidential, MA

Senior QA Analyst

Responsibilities:

• Understanding Use Cases, Design Documents and Functional Specifications leading to designing and developing of test plans, test cases, test conditions and error reports
• Prepared Test Plans and Test Cases and mapped them to the requirements using Clear Quest.
• Performed Black Box testing on all modules of the system.
• Responsible for GUI Testing, System Testing, Regression Testing and User Acceptance Testing (UAT).
• Performed end-to end testing on applications manually.
• Unit testing each module of application as and when it is added to the application.
• Tested the Prime View application on different browsers.
• Testing data flow through the application to see that integrity is maintained.
• Revised bug reports by re-testing the defects fixed by programmers, for every new build.
• Generated reports to find status of the project and bugs info with Clear Quest.
• Working with development team to ensure testing issues are resolved.
• Logged issues in Clear Quest, bug tracking tool arising during testing.
• Kept track of developers daily defect log and updated as needed.
• Wrote plans of action for test plans and made necessary change requests.
• Other responsibilities include Knowledge Transfer to other team members.
• Participated in Hyper care support for the Production launch.

Environment: s: Oracle, Web Services, Remote Desktop, Windows, Siebel 8.0, Web methods, Site Scope, Rational Clear Quest, SharePoint, SCC, Fusion, BI.

Confidential, MI

Senior QA Tester

Responsibilities:

• Created test plans, test cases and test data for various scenarios of application.
• Documented the Mainframe Application (OPS) Order Processing System which collects and processes daily vehicle order transactions (new orders, alterations, cancels, trailers, and status updates) from dealers, regional offices, Order Processing Center (OPC), Fleet customers, and other company systems.
• Participate in testing and requirements gathering meetings involving developers, configuration analysts, business analysts and clients.
• Responsible for GUI Testing, System Testing, Regression Testing and User Acceptance Testing (UAT).
• Completed regression testing of revised bug reports fixed by programmers and for every new build.
• Performed SQL queries to obtain data from Oracle tables.
• Logged issues in Test Director( bug tracking) tool arising during testing.
• Kept track of developers daily defect log and updated as needed.
• Documented and communicated test results.
• Worked with development team to ensure testing issues are resolved.
• Other responsibilities include Knowledge Transfer to other team members

Environment: Java, J2EE, IBM Web Sphere 3.5/4.0, WSAD 4.0, Web Services, soapUI, PVCS, Test Director, Win Runner.

Confidential, St. Louis, MO

QA Tester

Responsibilities:

• Reviewed Business requirements provided by the business Analysts.
• Attended technical specification meetings with development to break down use cases.
• Analyzed functional requirements and created Scenarios and Test cases.
• Transferred the Requirements to Test Director.
• Breaking down Use Cases to write test cases in Test Director and mapped them to the requirements.
• Created an automation suite in Test Director to execute automated regression test cases.
• Reported bugs using Test Director.
• Updated test cases regularly depending on functionality changes.
• Developed and maintained scripts for QTP & Load Runner.
• Trained UAT testers to use Test Director and report bugs.
• Performed regression testing using QTP.
• Coordinated with Mercury interactive to fix Load Runner issues testing java Applications.
• Conducted smoke testing at client site.
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries.
• Assisting the UAT Teams during User Acceptance testing.
• Regular meetings and updates are made to the Management team of the ongoing QA process.
• Perform software acceptance testing and perform regression analysis.

Environment: Windows 2003 Server, J2EE, EJB, XML, Oracle 9i, DB2, Unix, Quick Test Pro 6.5, Test Director7.6, LoadRunner7.0.

Confidential, MI

QA Tester

Responsibilities:

• Prepared Test Plans and Test Cases and mapped them to the requirements using Test Director.
• Performed Black Box testing on all modules of the system.
• Responsible for GUI Testing, System Testing, Regression Testing and User Acceptance Testing (UAT).
• Performed end-to end testing on applications manually.
• Tested the Prime View application on different browsers.
• Revised bug reports by re-testing the defects fixed by programmers, for every new build.
• Generated reports to find status of the project and bugs info with Test Director.
• Validated the mapping and integrity of data populated in the database with SQL Queries.
• Logged issues in Test Director, bug tracking tool arising during testing.
• Kept track of developers daily defect log and updated as needed.
• Wrote plans of action for test plans and made necessary change requests.
• Other responsibilities include Knowledge Transfer to other team members.

Environment: Java, ASP, IBM Visual Age 3.5.3/4.0, IBM Web Sphere 3.5/4.0, WSAD 4.0, JADE Servlet Framework, SOAP, PVCS, Test Director, Win Runner.