SUMMARY

• Innovative, dynamic and solution - driven IT professional with over 5 years of expertise in Quality Assurance for Health care and Financial Services customers.
• Proven track record for coupling technology with business needs.
• I have the ability to lead business discussions, facilitate knowledge-sharing and build consensus amongst business users.
• Over 5 years of total IT experience in the Software Testing Web-based, and Client/Server applications.
• QA analyst with good understanding of Software Development Life Cycle (SDLC)
• Proficient in Manual testing using HP Quality Centre 9.2
• Excellent working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and testing methodologies like Waterfall & Agile/Scrum.
• Experienced in scrum process, sprint reviews, and readiness review.
• Experience in defining test cases, developing and maintaining test cases, and documenting all phases of the QA process
• Excellent skills of identifying defects and managing them during testing cycle using defect Tracking Tools (Quality Centre).
• Expertise in Functional, Regression, System, Sanity, Integration, and User Acceptance Testing.
• Experience in SQL queries to perform backend testing
• Hands on experience in GUI, Regression, Functional, System, User Acceptance, Sanity, Smoke, Compatibility, and Database testing.
• Expert in documentation using MS Office Tools (Word, Excel, Power Point and Access)
• Experienced in working with aggressive time lines with challenging deadlines
• Excellent Communication, Interpersonal, and Team Player Skill, Quick Learner and Self Starter.
• Strong organizational and multi-tasking skills.

TECHNICAL SKILLS

Databases: Oracle, DB2, MS SQL Server, MS Access

Platform/Server: Unix, Windows

Compliance/Processes: CMMi processes, Change/Configuration/Risk/Release/ Knowledge management

Languages/Tools: Unix, MainFrame,VB Script, SQL, XML and TOAD

Tracking Tools: Quality Center/Test Director, VSTS Testing Tools

PMO Tools: MS Project Plan

Presentation Tools: MS Office Suite (Word, Excel, PowerPoint, Visio)

Collaborative/ Content Tools: SharePoint, Wiki

PROFESSIONAL EXPERIENCE

Confidential, OH

QC Analyst

Responsibilities:

• Participated in all phases of SDLC. Planned for manual testing procedure and scripts,
• Examined and analyzed requirement to document test cases using Test Director. Created test plan and test cases and mapped according to requirements. Involved in defect tracking and generating reports for movement. Identified critical functionalities for performance testing.
• Coordinating with the development team to resolve issues affecting test progress, and execution of test cases, reporting and investigating of test issues.
• Performed SQL Tuning using IBM Explain tool.
• Wrote SQL Queries to extract data from mainframe DB2 environment.
• Performed IST and UAT testing.
• Coordination with client and team.
• Used Quality Centre for defect tracking and bug reporting
• Adhoc work request
• Created technical documents.

Confidential, Minnesota/Milwaukee WI.

QC Analyst

Responsibilities:

• LTC policy change rules will be clearly defined and consistently processed.
• Data exchange between LTCG and Northwestern Mutual will support compensation and dividend processing for policy changes based on defined policy change rules. The improved processes and data integration will extend from LTCG through back end Northwestern Mutual systems.
• Processes will support policy change rules and data integration.
• The processes and data integration must be balanced with the rules, given the complexity of the changes and benefits to the policy owners, field and processing staff.
• Identified Test requirements based on business independently for the whole project.
• Preparation of the Test Scenarios for all the modules independently.
• Mentored all the new joiners in the team.
• Preparation of Test Cases & Review of Test cases.
• Involved in Functional Testing, Integration Testing, Regression Testing, Adhoc Testing, Sanity Testing, Reconciliation Testing.
• Defect Reporting & Defect Re-testing.
• Active member of the team with thorough knowledge of the business Requirements.

Confidential

QC Analyst

Responsibilities:

• Handled an independent Module named Surcharge.
• Identified Test Requirement based on business
• Written Test Scenarios and Test cases for testing that module.
• Co-ordinated with developers in getting complex issues resolved.
• Defect reporting & Re-testing.
• Preparation of Test Traceability Matrix
• Preparation & Review of Test cases
• System Testing

Confidential, Northbrook, IL

QC Analyst

Responsibilities:

• Active team member in Property insurance domain with extensive knowledge on WinRunner script maintenance.
• Testing automated test scripts (coded in WinRunner) from a pool of 220,00 test cases to check if they give the desired output despite the changes that has gone to the system the previous week.
• Co-ordinated with developers located at different time zones (U.K & U.S) in getting complex issues resolved.
• Defect reporting & re-testing.
• Involved in track level process related activities (DP & KM)
• Integration & prebuild testing of the application in a stringent time frame to deliver (bi-weekly release)
• Part of the production defect analysis team in analyzing & providing viable solutions in avoiding major issues in the future.
• Worked as part of the variable team & hence have considerable knowledge on Auto insurance as well.
• Preparation of Daily / Weekly Status Report.
• Attending weekly meeting to ensure the process in on track to complete the testing on time and discussing strategies in making the maintenance effective without any major issues.