SUMMARY

• Motivated achiever with around 10 years of significant, progressive experience in information - technology, focusing on Application Performance Engineering & Application Performance Management of different applications
• In-depth knowledge of Performance Engineering Activities like Non Funtional Requirement Analysis, Performance Testing, Performance Modeling, Capacity Planning
• Expert in Application Performance Management (Application Performance Monitoring, Real User Transaction Monitoring, System Performance Monitoring)
• Hands on experience on performance testing tools like Loadrunner, Jmeter & performance monitoring tools like Compuware dynaTrace, CA Introscope
• Knowledge in managing the entire software testing operations involving requirement gathering, development of test specifications, design & development, testing, montoring and co-ordination with customer.
• Expertise in performance monitoring, analysis & opitmization of Application Server Parameters like Jave Heap, Garbage Collection, Thread pool,hot spot analysis of slow methods & memory leaks
• Experienced in creating performance dashboards showing production servers health like Host Performance, Application Server Performance & JSP performance etc.
• Strong leadership and communication skills, enjoying responsibility and ownership at all stages of Software Testing life cycle.
• Experienced project lead who has successfully led large project teams of 10+ people from requirements-gathering through to testing and support
• Customer-focused, highly organized self-starter with effective customer-service skills
• Experience and exposure in managing the risks and issues and delivering projects on time in multi vendor environment
• Strong analytical, communicational skills, team building skills, good negotiation skills approachable, informative with strong problem identification and problem-solving skills
• An effective communicator with relationship management skills with the ability to relate to people at any level of business and management.
• Strong background in methodologies like Agile (SCRUM), V-Model and Waterfall.
• Expertise in carrying out Functional, Non Functional Testing (load, resilience, availability and flood testing), Performance Modeling, Capacity Planning, UAT, Regression & E2E Testing
• Expert in Performance Monitoring,Performance Optimization & root cause analysis of production servers (host & application server health) using Compuware dynaTrace & CA Wily Introscope
• Expert in understanding non functional requirements, implementing new approaches, strategies
• Expertise in testing Web-Based, Standalone & CRM Applications and have good experience on Telecom OSS & BSS E2E Testing.
• Expert in LoadRunner protocols like Web/Http, Web services & Ajax,
• Strong knowledge in Software Development Life Cycle and Software Testing Life Cycle process
• Excellent in preparing the Test Plan, Test Strategy, Estimations and Metrics.

TECHNICAL SKILLS

Performance testing tools: LoadRunner 8/9/9.5, Performance Center 9.2, IBM RPT 8.1, Jmeter and VSTS

APM tools: Compuware dynaTrace, CA Wily Introscope

Performance monitoring Tools: HP site scope, Perfmon and Unix Shell scripts.

Front end performance: HTTP Watch, FirebugPerformance & Availability IBM Keynote

LoadRunner Protocol: Web, AJAX, Java, Siebel web, and Web Services

Test/Defect management Tools: HP QC(quality centre), JIRA

Databases: MS SQL, Oracle, MSAccess and Toad

Operating Systems: All varient of Windows, Linux and UNIX

Application Servers: Web sphere, Web logic, JBoss and Tomcat

CRM/Order Management: Siebel

Middleware technologies: IBM Web Sph re MQ and JMS Bridges

Web technologies: JAVA,JAVA Script, VB Script,XML, ASP,HTTP and HTML

Performance test solutions: Sanity test, Standalone performance tests, Performance Modeling, Capacity Planning, Platform regression performance test/Mixed test, Scalability test, Stress test, Soak (Endurance) test, Data migration tests and H/W assessment tests.

Programming Languages: C, Java script, ASP 3.0 and VB

Process Models/SDLC: Agile (SCRUM), V- Model, Water Fall Model

Microsoft Office: Word, Excel, Outlook, Visio, Front Page, MS PowerPoint.

PROFESSIONAL EXPERIENCE

Confidential, WA

Test Manager

Responsibilities:

• Initiate, lead and manage projects to deliver business change and competitive advantage, manage the delivery of Performance testing, Performance Monitoring(APM) to ensure projects are delivered effectively
• Managing CDE project, creating developing resilient project plans and managing all risks associated with the project
• Partner with business liaisons and technical teams to understand and define application performance goals, non-functional requirements & technical system requirement
• Manages the testing plan, test schedule, data requirements, resource requirements, testing scope, testing requirements, quality metrics and risk/mitigation plans as it applies to performance testing
• Oversee writing and maintenance of performance testing strategy, test approach and test plans
• Designs, creates, and maintains theperformancetest scripts and scenarios that meet the objectives identified in theperformancetest plan & executes the daily performance test activities during the execution phase.
• Plan and organize activities like Performance Testing, Production server’s analysis (Deep Dive analysis) & monitoring (Application performance monitoring reports and dashboards using APM tool), Proactive root cause analysis on production server issues.
• Lead & Support in identifying performance bottlenecks by analysing application server logs, GC & oracle AWR reports
• Collects, documents, and analyses resulting performance metrics from the automated test tools and backend systems that are in-scope for the project
• Manages stakeholders, internal customers and other groups (design, development, release management etc.) and work in collaborative fashion.
• Defining SLA’s for the different performance metrics for the applications, tracking and measuring those SLA’s (Using keynote) with the objective of delivering the end user experience that business expects to deliver. Publish this information on weekly basis & arrange calls to discuss on performance issues & optimization
• Prepare Keynote Monthly front end analysis report with recommendations focusing on Performance Trend for key pages, Page Size, Hourly Performance & Page construction
• Prepare Monthly ‘Health check report’ using dynaTrace focusing on Key Pages Performance, Host health, Application Server /Web logic health & API Performance.
• Deep dive on frond end and back end analysis using dynaTrace focusing on JVM (Heap memory, Garbage collection time (Old & Young generation, Garbage collection count etc.), Web logic( JDBC Connection pool, Hogging threads, Pending user requests, EJB), Transaction based measures( Pure Paths, Web Requests & Slow SQLs), JSP performance, Servlet performance
• Tracks and prepares the report of testing activities like testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
• Arrange performance analysis report (monthly health check) walkthrough with stake holders to discuss on performance recommendations
• Work with all the required teams ( development, design, architecture team) to fix all the performance related issues/defects to improve overall site performance
• Setting priorities, developing work schedules, monitoring progress towards project goals, tracking project details, data, information and activities in relation to project reporting and auditing
• Publishes & Presents - Weekly status reports, Monthly Health Check & Performance testing reports which would articulate the progress, roadblocks, s and issues
• Involving in capacity planning.

Tools: Compuware dynaTrace, Keynote, LoadRunner, HTTPWatch, Firebug & JIRA.

Confidential, Bothell, WA

Non functional Test Manager

Responsibilities:

• Organized all the performance engineering activities like performance testing, Performance Analysis & Monitoring (Application performance monitoring reports and dashboards using APM tool), Proactive analysis (Weekly Reporting).
• Defined SLA’s for the different performance metrics for the application(s), tracked and measured those SLA’s (Using keynote) with the objective of delivering the end user experience that business expects. Published this information on weekly basis & arranged calls to discuss on performance issues & optimization
• Prepared Keynote Monthly front end analysis report with recommendations focusing on Performance Trend for key pages, Page Size, Hourly Performance & Page construction
• Prepared Monthly ‘Health check report’ using CA introscope focusing on Key Pages Performance, Host health, Application Server /Web logic health & API Performance.
• Carrier out deep dive on analysis on frond end and back end components using CA introscope focusing on JVM (Heap memory, Garbage collection time (Old & Young generation, Garbage collection count etc.), Web logic( JDBC Connection pool, Hogging threads, Pending user requests, EJB), JSP performance & Servlet performance
• Arranged performance analysis report (monthly health check) walkthrough with stake holders to discuss on performance recommendations
• Worked with all the required teams ( development, design, architecture team) to fix all the performance related issue to improve overall site performance
• Involved in capacity planning.

Tools: CA Introscope, Keynote, LoadRunner, HTTPWatch, Firebug & JIRA.

Confidential

Non functional Test Manager

Responsibilities:

• Managed UKB NFT project, responsible to create developing resilient project plans and managing all risks associated with the project
• Planned E2E NF testing and manage NF assurance activities( Performance Monitoring & analysis) from design phase to post production
• Prepared Monthly ‘Health check report’ for all components in E2E environment using in house tool of BT.
• Attained customer appreciation for implementing and successfully achieving the phase wise approach to get the E2E NF virtual environment in place for migration NF testing
• Received customer appreciation for preventing the performance issues in production by covering major performance tests and finding out major issues in test environment
• Acted as transition lead to take the transition successfully from other vendors
• Responsible in setting priorities, developing work schedules, monitoring progress towards project goals, tracking project details, data, information and activities in relation to project reporting and auditing
• Oversaw writing and maintenance of performance testing strategy, test approach and test plans
• Organized status meetings and shared status reports (Daily, Weekly etc.) to the Client
• Communicated with internal/external stake holders includes design, development, release management, delivery and platform team and BT management
• Tracked and prepared the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
• Involved in performance modelling & capacity planning

Tools: LoadRunner, HP Site scope, QTP & QC.

Confidential

Test Lead

Responsibilities:

• Served as test lead and team technical support in resolving all major technical issues in performance testing for open reach E2E non functional testing
• Collaborated with and guided team through LoadRunner scripting, performance testing and analysis
• Attained customer appreciation for introducing NF next box testing, SiteScope monitoring, and live analysis in addition to the existing component level performance testing
• Planned and organized performance load, resilience, flood testing and high availability testing
• Assistance in validating the volumetric requirements.
• Oversaw writing and maintenance of all performance testing plans.
• Communicated with internal/external stake holders includes design, development, release management, delivery and platform team and BT management
• Assigned task to all testing team members and ensure that all of them have sufficient work in the project.
• Tracked and prepared the report of testing activities like testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.

Tools: Load Runner, HP Sitescope & QC.

Confidential

Test Lead

Responsibilities:

• Served as test lead and team technical support in resolving all major technical issues in performance testing for open reach E2E non functional testing
• Played major role and acted as transition lead to take the transition successfully from other vendors
• Collaborated with and guided team through LoadRunner scripting, performance testing and analysis
• Contributed to capacity planning exercise for open reach and acted as key decision maker in hardware re-alignment of WLR Siebel application
• Contributed to E2E data building and stub development effort and served as key technical resource.
• Planned and organized performance load, resilience, flood testing and high availability testing
• Assistance in validating the volumetric requirements
• Served as testing lead team technical support in resolving all major technical issues in performance testing for open reach E2E non functional testing
• Served as Siebel CRM technical support during E2E testing and end user support and received appreciation from open reach during initial successful releases
• Introduced automation testing and successfully implemented automation testing for Siebel CRM application and received appreciations from project manager for the work
• Received appreciations for the work from project management and ed as VALUEBLE TEAM PLAYER
• Oversaw writing and maintenance of all performance testing plans.
• Assigned task to all testing team members and ensure that all of them have sufficient work in the project.
• Ensured content and structure of all testing documents / artefacts is documented and maintained.
• Arranged the hardware and software requirement for the test setup

Tools: Load Runner, Winrunner.

Confidential

Test Engineer

Responsibilities:

• Participated in walkthrough and functional discussions
• Created the scenario’s based on the business transactions
• Involved in test plan preparation
• Involved in functional testing and extensively used simulator to execute test cases for manned Anti Collision Device (ACD) and Unmanned ACD and inclinometer ACD.
• Involved in preparation of test cases.
• Reviewed test scripts
• Responsible for execution of the different test runs
• Responsible for analyzing the results and defect reporting
• Conducted negative testing, end-to-end ‘sanity’ testing and Smoke testing for the daily build.
• In-house testing and site testing.
• ACD-UNIT and station ACD configuration data checking

Confidential

Software Engineer

Responsibilities:

• Served as developer and involved in enhancing the modules of petronet product.
• Involved in functional testing and regression testing
• Created and executed test cases for the different test runs
• Bug tracking and error reporting, bug detection, giving bug type and giving how it produced to test lead.
• Ensure test systems problems are reported immediately and followed up
• Involved in development of web pages
• Involved in writing and executing test cases
• Bug tracking and error reporting, bug detection, giving bug type and giving how it produced to test lead.
• Ensure test systems problems are reported immediately and followed up