SUMMARY

• Over 11 years of IT experience as a Senior QA Analyst working for Financial, Banking, Insurance and Retail industries.
• Highly skilled in creating and executing Test Cases and having good knowledge in QA Methodologies.
• Sets standards and identifies, recommends and implements changes to enhance the effectiveness of quality assurance strategies.
• Good knowledge of identifying various test scenarios in accordance with the functional requirement documents and use cases.
• Have excellent communication, problem solving and analytical skills along with fast learning capabilities and ability to handle multiple tasks simultaneously.
• Experience in automation testing using WinRunner and LoadRunner in the client/server and web - based applications.
• Used Quick Test Professional for regression/functionality testing of .NET applications.
• Proficient in black box testing, integration testing, regression testing and Mainframe testing of windows-based and web-based applications.
• Worked closely with the Business, Development, Middleware, Documentation and Release Management teams to ensure the effectiveness and quality of the product.
• Worked on each phase of the QA life cycle and involved in all the phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) using Waterfall model, V-model and RAD.
• Used different defect/bug tracking tools like PVCS Tracker, Quality Centre, Test Director, Rational Clear Quest and Team Foundation Server.
• Have great knowledge in using Microsoft Test Manager to write and execute test cases.

TECHNICAL SKILLS

Testing Tools: Quality Centre, Test Director, Clear Quest, Team Foundation ServerWinRunner, Quick Test professional, Microsoft Test Manager

GUI Tools: Visual Studio 5.0/6.0/2012 , Power Builder 5/8, VSS, Clear Case

Web Technologies: Web Analysis, HTML/WAP/ASP/JSP, XML, DHTML, IE, .NET

Applications: MS Office, PowerPoint, Microsoft Visio 2007

Network Protocol: TCP/IP, SMTP, HTTP, FTP

Test Languages: Test Script Language (TSL), VB Script, Java Script

Mainframe Technologies: COBOL, VSAM, ISPF/PDF, Xpeditor, TSO/ISPF, FILEAID, Endeavor, Changeman, SCM, Eztrieve, Visio, JCL

Languages: PL/SQL, VBA, PL/I, JCL, Informix, CSP, C++, VC++, Java, C#, SAP ABAP

Databases: MS Access, SQL Server 2005/2008, DB2, IMS DB, VSAM, Oracle 10g

Operating Systems: MVS, OS/390, Windows NT/2000/XP/7/8, UNIX, SAP ECC 6.0

OLTP: CICS, MQ Series, IMS DC

Hardware: IBM/3090, 486, Pentium

PROFESSIONAL EXPERIENCE

Confidential - Battle Creek, MI

Sr. Quality Analyst

Responsibilities:

• Reviewed business and functional requirements and analyzed them in the system's perspective.
• Extensively worked on preparation and execution of testplan, testcases and test scripts.
• Involved in test plan and test cases reviews with the business policy holders
• Performed system and regression testing etc. during different stages of the application development
• Reported bugs and communicated with the developers if they need any additional information and tracked them to the closure
• Worked with development team to investigate and prioritize software bugs and deficiencies based on the testing results.
• Performed regression testing for each and every release.

Environment: SAP CRM, SAP BW HANA, SVP, HP ALM 11.0

Confidential - Houston, TX

Sr Quality Analyst

Responsibilities:

• Reviewed business and functional requirements and analyzed them in the system's perspective.
• Extensively worked on preparation and execution of testplan, testcases, test scripts using Team Foundation Server-Test Manager.
• Involved in test plan and test cases reviews with the business policy holders
• Preparation of estimation for the tasks received from the development team and assigning them to the team members.
• Performed system and regression testing etc. during different stages of the application development
• Attended daily scrum meetings to discuss the tasks and problems that would prevent from accomplishing the goal.
• Reported bugs and communicated with the developers if they need any additional information and tracked them to the closure
• Worked with development team to investigate and prioritize software bugs and deficiencies based on the testing results.
• Participated in root cause and impact analysis meetings.
• Performed regression testing for each and every release.

Environment: .Net, C#, SQL Server, Team Foundation Server - Test Manager, HP ALM 11.0

Confidential - Houston, TX

Sr Quality Analyst

Responsibilities:

• Interacted with the end users to obtain specific requirements.
• Developed business & technical specifications accordance to business rules.
• Documented and executed test plan and test cases.
• Conducted integration, system, functional, GUI and regression testing
• Various other tests like positive, negative, performance testing were made to check the business functionalities.
• Detected, classified and reported the bugs through defect tracking system.
• Conducted User Acceptance Test (UAT) with users and customers and wrote logged the issues based on the outcome.
• Responsible for the day to day and weekly status report showing the progress of the testing efforts.
• Participated in walkthrough and defect report meetings periodically.

Environment: .Net, C#, SQL Server, HP ALM 11.0, Team Foundation Server

Confidential - Houston, TX

Sr Quality Analyst

Responsibilities:

• Reviewed business and functional requirements and analyzed them in the system's perspective.
• Involved in writing test plans, test cases and preparing test data.
• Performed smoke testing, functional testing, system testing, and regression testing of the application
• Worked with development team to investigate and prioritize bugs and deficiencies based on the testing results.
• Reporting bugs to defect tracking tool and communicating with the developers if they need any additional information and tracking them to the closure
• Worked with data driven testing for positive and negative data sets.
• Analysed the system logs to find out the steps for the reproducibility testing and prepared the possible reproducibility test cases.
• Preparation of estimation for the tasks received from the development team and assigning them to the team members.
• Involved in discussions related to testing activities with the client.
• Responsible for the day to day and weekly status report showing the progress of the testing efforts and reporting them to the higher management.
• Giving knowledge transfers to the team members and new joinees.

Environment: SAP ECC6.0, ABAP Workbench Tools, HP Quality Centre, Microsoft Test Manager

Confidential - Houston, TX

Sr Quality Analyst

Responsibilities:

• Involved in reviewing functional design documents to understand the system functionality.
• Executed test cases and documented the test results along with test data.
• Experience in reviewing test cases, requirement documents and change request documents.
• Involved in integration, system, functional, GUI, and regression testing.
• Submitting, classifying and tracking the defects using test management tool HP Quality Centre.
• Involved in KT (Knowledge Transfer) to the team.

Environment: SAP ECC6.0, ABAP Workbench Tools, HP Quality Centre, Microsoft Test Manager

Confidential - Roseville, CA

Sr Quality Analyst

Responsibilities:

• Attended the functional and technical presentation meetings
• Reviewed requirements, functional documents and prepared the technical requirements document
• Identified the scenarios and designed the test cases for functionality testing, unit testing, integration testing, system testing, and regression testing
• Created system test plan and production validation plan
• Responsible for feasibility analysis of regression test case for automation
• Developed and executed test cases and verified actual results with expected results
• Created test case for new functionality based on requirements documentation
• Used Mercury Quality Centre tool for defect tracking and reporting
• Reported the bugs and assigned the priority levels depending on the severity of the issue
• Performed functional, regression and system testing of the application
• Mentored new team members on the project.

Environment: SAP ECC6.0, ABAP Workbench Tools, HP Quality Centre, Microsoft Test Manager

Confidential, Kansas City, MO

Quality Analyst

Responsibilities:

• Created test plans using requirement documents
• Done black box / white box testing of the KONFIG CM application
• Web based testing on Apache and Apache Tomcat
• Done system testing, integration testing and regression testing.
• Developed automated regression test scripts with WinRunner and IBM Rational Robot
• Created test cases using application functional requirements, use case requirements and design documents
• Used SQL to write queries to create test data

Environment: Java, JDBC, Java Beans, JSP, JSTL, JavaScript, HTML, XML, XSLT, Web Service, Oracle Server, SQL Plus, Apache and Apache Tomcat, IBM Rational Robot

Confidential, Detroit, MI

Quality Analyst

Responsibilities:

• Performed system testing, integration testing, and regression testing.
• Involved in parallel testing, performance testing, and functional testing.
• Developed test plans and test cases.
• Interaction with the developers to report and fix bugs.

Environment: IBM ES/9000, MVS/TSO, MVS/ESA, JCL, COBOL, CICS, ENDEAVOR, Eztrieve, DB2, FILEAID, VISIO, TSO/ISPF, SPUFI, DFSORT,IceTool, Web Service

Confidential, Detroit, MI

Quality Analyst

Responsibilities:

• Responsible for providing traceability matrix for test cases mapping the requirements.
• Involved in working closely with various teams in the Software Development Life Cycle including business analysis, development, QA, database administrators and system architecture in troubleshooting activities to identify business logic and defects.
• Responsible for preparation and review of test plan/test strategy/test scenario, integration and system test cases for web based applications
• Responsible for the functional, integration, regression & smoke testing of the system.
• Responsible in performing user acceptance testing with the clients and the functionality of the application.

Environment: MVS/TSO, JCL, COBOL, CICS, VSAM, MQ Series, ENDEAVOR, Eztrieve, DB2, FTP, XPEDITOR, FILEAID, TSO/ISPF, SPUFI, DFSORT, Web Service.

Confidential, Dallas, TX

Quality Analyst

Responsibilities:

• Reviewed and analysed system requirements, to understand the customizations design and implement testing strategies
• Wrote test plans to in corporate and capture business rules or specifications
• Performed security testing, mainframe testing and data validation testing
• Performed ad-hoc, system, regression, integration and black box testing at various phases of the development and test cycles
• Used Test Director for bug tracking, reporting and logging of defects
• Attended regular QA team meetings and occasionally interacted with development team to ensure effective QA Life cycle

Environment: Test Director, Oracle 9i, SQL, PL SQL, C++, Java, J2EE, Web Service.

Confidential, Dallas, TX

Quality Analyst

Responsibilities:

• Coordinated with the users and development teams to review business and functional design documents.
• Define and implement verification and validation processes across the project and manage QA and regression testing environments.
• Identify and recommend need of automated testing tools/processes and implement them.
• Review methods & procedures and support user acceptance testing.
• Ran automation scripts for functional testing using WinRunner

Environment: HTML, Front Page, ASP, VB, Visual Interdev, SQL Server, WinRunner 7.0, Web Service.

Confidential, San Antonio, TX

Jr Quality Analyst

Responsibilities:

• Analyse the requirements and prepare the test specifications including test plan formulation and test scenario development from use cases.
• Design detailed test cases based on design documents, UI wire frames and test specifications.
• Perform black box testing including functional using WinRunner.
• Perform system testing on various hardware platforms and software configurations.
• Interacted with business teams and developers to understand the business requirements and bug fixes.
• Helped to define and perform, the test strategies and associated scripts for the verification and validation of the application and ensure that it meets all the defined business requirements and associated functionality.
• Documented the daily defect status using Test Director.
• Wrote SQL queries to check proper data population in application tables.
• Worked with developers to reproduce errors and resolve software anomalies
• Coordinated between various teams to insure consistency and accuracy across test plans, user manuals and materials.
• Performed cross-browser testing with IE and Netscape to test the application behaviour.

Environment: .Net, C#, WinRunner, Test Director, Oracle, SQL

Confidential - Dallas, TX

Jr Quality Analyst

Responsibilities:

• Extensively involved in testing the application manually.
• Done ad hoc, functional, integration and user acceptance testing.
• Involved in the development of test procedures for various stages like Smoke, Integration, System and User Acceptance Testing, Positive and Negative Testing.
• Involved minimally in developing test automation strategies, test scenarios and creating test cases.
• Performed system testing, installation testing, performance testing, user interface testing and work flow testing.
• Documented and reported the defects to developers.

Environment: Rational Clear Quest, .Net, C#, SQL Server