SUMMARY

• Over 5+ years of experience in Quality Assurance and Software Testing in various industries such as Healthcare Retail, Insurance and Banking.
• Excellent skills in writing Test Plans and Test Cases.
• Extensive knowledge of SDLC and different types of methodology in SDLC.
• Good experience in working along with developer to provide feedback.
• Expertise in Bug reporting tools such as JIRA, Clear Case and Quality Center.
• Proficient in manual and automated testing of applications on Windows and UNIX environment.
• Used extensively SQL to perform backend testing on UNIX and windows platform.
• Proficient knowledge in writing SQL queries and manipulating tables to extract data from database using SQL.
• Maintained Test Matrix and Requirement Traceability Matrix.
• Experience in Functional Testing, System Integration Testing, Back End Testing, GUI Testing, configuration Testing, User Acceptance Testing.
• Proficient knowledge in various types of Software Testing such as Unit testing, Integrated testing, System Testing, Black box testing, Positive Testing, Negative testing, Performance Testing, Stress Testing, Load Testing, Volume Testing, Data Driven Testing, Back end Testing and Regression Testing.
• Excellent communication and writing skills with the ability to adapt to new and dynamic environments.
• Participated in team meeting giving the status reports for the team on test execution and results.
• Excellent Team spirit and leadership qualities with good communication and interpersonal skills.

TECHNICAL SKILLS

Testing Tools: Quality Center, SoapUI

Bug Reporting Tools: Quality Center, HP Application Life Cycle Management, JIRA

Operating Systems: Windows 7/Vista/XP/2000/ME/98, UNIX

Languages: VB, UNIX, SQL, XML, HTML

Databases: MS Access, SQL Server 2000, Oracle

Browsers: Internet Explorer, Google Chrome, Safari, Mozilla Firefox

Project Management Tools: MS Office 2003/XP, Ultra - Edit, Clarity, Web-Ex, Sales force

Methodology: Agile, Waterfall, scrum

PROFESSIONAL EXPERIENCE

Confidential, Dallas TX

Software Quality Analyst

Responsibilities:

• Tested graphical API Windows Forms (Win Forms) applications for CISCO and HP (Shop Floor Control System SFCS and Manufacturing Execution System MES) supported by .NET framework for Global Order Fulfillment (GOF) project.
• Reviewedrequirement documents for CISCO DF OSG solution and created the Test casesfor the end-to-end process solution.
• Set up test environments and data for various phases of testing.
• Worked as software QA for coordinating and performing functional, integration and regression testing.
• Simulated production order as per CISCO requirements from generating the order to shipping out of the order.
• Created test cases for HP and GOF projects and executed them.
• Extensively involved in everyday scrum meetings with Business analysts, developers and Project Manager to resolve the day-to-day issues encountered.
• Wrote the detail test cases and uploaded in HPQC and linked the appropriate requirement.
• Executed test cases in HP Quality Center and logged results and defects.
• Wrote supporting SQL queries for backend testing using the tools MS SQL Server.
• Created traceability matrix to verify business requirements are being met.
• Analyzed the severity and priority of the defects/requirements to provide the business and developers with decisions on the priority for each requirement.
• Delivered the daily report of test executions of the team, and Defects from QC to the project manager and the developers.
• Performed Data Analysis and Data validation and report validation by writing complex SQL queries in oracle and SQL server.
• Worked with Developers and Business to resolve the technical and business requirements.

Environment: Win forms, XML, MS SQL Server, Oracle, .NET, C++, HP Quality Center, Snagit and Greenshot for Screen Captures

Confidential, San Francisco

QA Analyst

Responsibilities:

• Reviewed Functional and Business Requirement, Technical Architectural and Use Case Documents to comprehend Business logic and technical aspect of the system.
• Developed Hybrid Automation Framework to automate test cases and decided on which functionality to automate.
• Created Test Plans and designed Manual Test Cases and Test Scenarios to encompass chosen requirement and executed it in Quality Center.
• Used functional and action driven approach for designing VBScripts in QTP and Created Functions Library to write reusable functions.
• Implemented features of QTP like checkpoints for validation, recovery scenario manager to handle different events during test execution.
• Performed Maintenance of the functions and script files of QTP for every build and release.
• Performed functional testing ofweb services messages based on WSDL documents and rigorously performed smoke testing, regression testing, user interface testing, integration testing, and system testing using SoapUI.
• Validated soap response using various assertions such as XPath, Contains, SOAP Fault, Schema Compliance etc
• Conducted data validation testing using SQL queries.
• Used Quality Center to create, manage, and generate reports for percentage of failures with proper Severity, Priority, test cases status etc.

Environment: QTP 10.0, SOAPUI 3.6, Quality Center 9.5, Java, oracle 10g, Windows XP Professional, Windows 2003 server, Agile Methodology

Confidential, Nashville, TN

Software Quality Analyst

Responsibilities:

• Reviewed business and technical requirements and written test plan and test cases.
• Manually performed functional testing that includes Web, GUI, Security and System testing.
• Performed Black box, end-to-end and backend testing.
• Test cases were mapped with requirements in QC and executed them.
• Used Quality Center for defect tracking and bug reporting to developers.
• Wrote SQL Scripts to insert regression test data into the database.
• Validated some of the reports, using complex SQL queries, generated during the process.
• Performed Backend testing for checking data validation and data integrity.
• Submitted weekly progress reports to the QA Manager.
• Experience in Stress, Load, Performance and Volume Testing.
• Crossed browser testing was performed in different versions of IE and Netscape.
• Used UNIX command to read log files when errors were recorded.
• Expertise in Data-Driven Testing and Back-End Testing.
• Manually performed User Acceptance Testing (UAT).
• Involved in maintaining Test Matrix and Traceability Matrix also performed Gap Analysis.

Environment: Quality Center, UNIX, SQL, XML, HTML, MS SQL Server, Contra, Java, Windows NT, MS office.

Confidential, Dallas, TX

Software Quality Analyst

Responsibilities:

• Reviewed Detailed Design Specification, Functional Specification, and State Mapping Documents.
• Prepared test cases on each scenarios based on the Design and Functionality Specification Documents.
• Performed data driven test for multiple scenarios with different sets of data using internal and external data sources.
• Performed GUI testing and Functionality testing manually.
• Created and maintainedSQL Scriptsto perform back-end testing on the oracle database.
• Wrote complex SQL queries to perform the Back End Testing of the Oracle database using SQL and UNIX shell commands.
• Validate the date from EDI transaction.
• Documented the test results and reported the status of assigned test tasks and issues to project QA Lead.
• Conducted Back-End Testing Using SQL Commands.
• Executed test cases found errors reported defects, determined repair priorities, did regression testing and closed by using Mercury Quality Center.
• Responsible for performing UAT of the AUT
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Responsible for performing various types of process evaluations during each phase of the software development life cycle, including audit, review, walk through and hands on system testing.
• Extensively used Microsoft Office Suite of products for documentation and data interpretation.
• Involved in Backend testing by using SQL queries
• Involved in the executing and retrieving the data for SQL Queries.
• Performed Navigational testing and identified Broken links
• Involved in creating the Traceability matrix based on Functional requirement in each module.

Environment: Quality Center, SQL, XML, Java, C, C++, Rational Clear Quest, UNIX, Oracle, MS SQL Server, Clarity, HIPAA, MS Office, Windows XP/2000, Lotus Notes.

Confidential, Oklahoma City, OK

QA Tester

Responsibilities:

• Involved in gathering requirements by talking to clients and business users
• Reviewed Use Case Documents and Business Specification Documents to identify gap in Business Requirements and worked closely with BA to ensure accurate documentation.
• Involved in writing, executing test plans and test cases
• Wrote automated scripts in QTP for functional and regression testing.
• Performed in functional, backend, GUI testing in QTP.
• Wrote SQL queries to retrieve data from the back-end
• Wrote user guides for business users to learn and understand the application.
• Tracked and developed metrics for testing
• Performed Data Driven testing of the application using QTP.
• Performed Integration testing, System testing, Batch testing and Regression testing
• Coordinated defects with the development and test teams
• Provided status reports and created deliverables on a daily and weekly basis

Environment: QTP 9.5, Quality Center 9.5, C++, UNIX, Oracle, Waterfall, 2003 server.