SUMMARY

• ITIL, ISTQB certified, result oriented and customer focused IT professional with Over 8 years of Information Technology experience with emphasis on Software Testing/Quality Assurance.
• Excellent experience in testing of, client server, database, and web based applications and mobile app using manual testing techniques and automation tools such as QTP, Selenium, Quality Center, Trac, Test link, and SOAP UI
• Excellent knowledge on Software Development Life Cycle (SDLC), QA methodologies (Water fall and Agile) and solid understanding of software testing process and standards
• Highly experienced in manual testing, Automation testing
• Experience with testing Web based, Client server applications and Mobile apps
• Highly experienced in analyzing the requirements and preparation/review/execution of test plans, test scenarios and test cases as per the requirements
• Update of the test plan and test cases based on changing business requirements during releases
• Expertise and experience in performing different types of testing including Sanity Testing, Integration testing, Functional testing, System testing, GUI testing, Regression testing, UAT
• Associating requirements, executing test cases, logging bugs and tracking project status through all stages of STLC
• Effectively performed Cross Browser testing on Safari, Firefox, IE, and Chrome etc...
• Hands on experience with HP tools like QTP, Quality Center
• Experience in Mobile Device Testing on Smartphones and Tablets on iOS, Windows,and Android platforms
• Experience in Mobile Testing Tools Perfecto Mobile
• Working experience with Selenium IDE and Selenium - RC
• Excellent understanding of Product backlog (PBI), sprint backlogs, sprint planning, Daily stand up, sprint demonstration and sprint retrospective meetings
• Experience with excel to create test summary report, defect summary report for team
• Experience with SOAPUI to test Web services
• Experienced working with different databases like Oracle, DB2 and SQL server 2008 and writing SQL Queries to retrieve data from database
• Participated in several walkthrough meetings with business analysts, developers, project managers and other stakeholders
• Experienced in handling multiple projects simultaneously and multi-tasking during various releases
• Excellent skills in communication, problem solving and customer focus

TECHNICAL SKILLS

Operating Systems: MS-DOS, Win 7/98/2K, NT, XP, VISTA, LINUX, UNIX.

Languages: C, C++, SQL, MYSQL, PL/SQL

RDBMS: SQL Server 2008, MY SQL, Oracle.

Scripting knowledge: HTML, JAVASCRIPT, VB SCRIPT, XML

Automated Test Tools: QTP, SOAP UI, Selenium RC, IDE

Bug Tracking Tools: ALM-Quality center/Trac

PROFESSIONAL EXPERIENCE

Confidential, TX

QA

Responsibilities:

• Responsible for management of all Quality Assurance functions include planning, strategy, testing execution and tools.
• Worked with the Project Manager and other technical leaders to establish time tables and agree on a Quality Assurance plan.
• Ensured that QA process is documented and communicated and adequate to ensure agreed quality levels for the application.
• Ensured traceability of test cases to requirements, working with the project Business Analyst to ensure all requirements are tested
• QA issue prioritization and resolution facilitation
• Analyze the requirements and writing Test plans, Test Scenarios and Test Cases in ALM-Quality Center for different modules, specifying what is the input & expected value as per the requirements for manual and Automation - functionality, System testing (SIT)and regression
• Involved in several meetings related to improvements / enhancement and walkthrough meetings with business analyst, developers, data base administrators and build engineers.
• Successfully Managed Offshore-Onsite model with KT, reverse KT, Daily status calls to track the test progress
• Responsible to identify what functionality to be automated and what to be tested manual
• Create test summary report, defect summary report circulate to the team and to the test manager
• Provided training and assistance to team to ensure they are following testing and defect reporting processes.
• Coordinate assignments for testers and ensure that testers understand and are following the QA process
• Interacting with the development team to resolve problems and track results
• Executing the System and regression test cases manually on different kinds of browsers such as Firefox, IE, Safari, Chrome
• Prepared bug reports with detail bug description, prepared steps to reproduce bugs, and assigned its severity using defects module in Quality Center
• Maintaining QA related documentation and preparing the requirement traceability matrix.
• Used SQL for the data validation of various forms and fields in the application with the database
• Involved in testing Web Services using WSDL, adding assertions to requests using SOUP UI
• Analyze the results, preparation of test execution and status reports for each cycle
• Worked on different devices (iPad, iPhone, Android phones, Android tablets) and different platforms (iOS, Windows, Android) and browser combinations (Safari, Chrome and Native browser)
• Experience in Perfecto Mobile tool
• Create automated scripts Selenium IDE and Selenium -RC by using Java
• Test data setup using Mainframe DB2
• Documented test closure and test data set up process and lessons learned for the next version releases

Environment: Java, CSS, XML, HTML, HP QC, VB script, Oracle, iOS, Android, Agile methodology, Selenium RC and IDE

Confidential, Chicago IL

Sr. Quality Analyst

Responsibilities:

• Developed Test plans, Test cases, Test Scenarios, and Test Scripts as per the requirements.
• Performed Sanity, Integration, System and Regression testing using manual testing
• Actively involved in automation of test cases using Quick Test Pro to perform Regression Testing
• Mobile testing on different devices (Smartphone and Tablet) for different operating systems (Android and IOS)
• Installation and setting up the QA Lab environment and created automated Test Scripts with Quick Test Professional for Functionality, Integration and Regression tests
• Involved in automating various functionalities for different modules by creating Data-Driven test cases with external and user defined functions and storing them in the libraries for reusing in Keyword driven framework
• Developed re-usable actions that could be re-used in other tests, thereby improving code quality and avoid repetition
• Enhanced the automated QTP scripts by using regular expressions, descriptive programming and error handling code
• Created and Maintained the Shared-Object Repository and functional libraries for the entire project
• Worked in Agile development environment for test script writing and execution
• Worked on Onsite-Offshore model, attended status calls
• Created modular tests and used across several tests.
• Enhanced the basic QTP test scripts to make them more powerful and flexible by using VB Script programming statements
• Controlled the flow of each test with conditional statements and executed the set of statements continuously until a specific condition is met with looping statements
• Inserted Check Points to verify the broken Links, Text, and standard properties of object using QTP
• Created Transactions and reusable actions with Quick Test Pro
• Interacted with Group leaders, Developers and team members for quality assurance.
• Web services testing using SOPUI
• Identification and tracking of defects using HP QC, assigning defects to the concerned developers and making sure the bugs are addressed
• Participating in walk-through and defect-report meetings periodically

Environment: Manual and Automation Testing, QTP 10, HP QC, iOS, Agile methodology, Android, Mainframe and SOAP UI

Confidential

QA Analyst

Responsibilities:

• Involved in Software Development Life Cycle Process. (SDLC)
• Responsible for, Test case preparation, Execution for system and Regression testing tasks
• Created and maintained traceability matrix to ensure the planned coverage is complete
• Prepared Test Scripts, Test Data for efficient testing. Used Test case Management tool-Test link
• Test Automation using QTP, Both Run Record and using Descriptive program
• Writing and executing SQL queries to perform Data Validation and Back end testing of databases to check the integrity of data
• Defect analysis and coordinating with Development teams to get the issues resolved - Defect tracking tool used - Trac
• Involved in peer & group review of test cases
• Worked with SME to identify the gaps between the design and the requirement docs
• Retesting of the Defects in UAT environment that are going to be deployed in to production

Environment: SQL, TRAC, Test link, QTP, Automation

Confidential

Software Engineer (Tester)

Responsibilities:

• Reviewed Business Requirement (SDLC phases) and Software Specification Requirements to achieve better understanding of the UAT
• Involved in functional regression testing
• Tracked action items and issues and drove them to resolution
• Managed the defect life cycle efficiently, leading to the proper root cause analysis and closure of the defects, involved in end to end application life cycle testing
• Involved in defect reports creation, status reports and presenting them to internal teams using the MS-power point tools
• Developed flow charts and Syntax for the C program
• Worked on HTML and XML and internet browsers with developers

Environment: MS SQL, HTML, C, UNIX, V-Model, MS Excel, Manual testing, Document Reporting

Confidential

Software Engineer

Responsibilities:

• Took responsibilities of testing activities and deliverables like test plans, test cases, defect log and defect tracking process.
• Also prepared Test Scripts, Test Data and set up of Test environment for efficient testing
• Work with developers to perform root-cause analysis and preliminary problem diagnosis
• Co-ordinate with teams for the defect fixing and status reporting
• Gather defect metrics and share with the teams on a weekly basis
• Involved in functional regression testing
• Involved and helped the implementation testing teams
• Tracked action items and issues and drove them to resolution
• Collaborate with other QA Leads to highlight cross-functional integration needs and sent out weekly status and reports to the team and to the higher management
• Interacted with BA to identify the gaps between requirements and prototype