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Qa Manager Resume

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CT

SUMMARY

  • Possess over 13 years of IT experience and close to 7 years in managing teams. Rich experience in handling multiple projects simultaneously. Expertise in testing, developing mainframes & SAS applications.
  • Strong experience on Tableau for Report Development and Framework Manager Modeling.
  • Deeply involved as SME in executing several testing projects/visualization projects successfully and front ended the teams all through. Certified professional in QTP & expertise in using Parasoft, itko lisa, soap ui tools. Also, complied with on all internal & external Audits such as TL9000 and got accolades for my contribution towards the same. Have sound knowledge on SCRUM - Agile Methodologies
  • Solid experience on implementing the HIPAA requirements and to ensure compliance with company requirements
  • Good experience on translating regulatory requirements into practical and actionable elementsQA Manager
  • Oversight for all test planning, documentation and execution of functional, systems, end to end, and regression tests to uncover defects and improve the overall quality of the software
  • Generate QA reports that clearly communicate QA results, concerns and project status with an emphasis on project risk, including defect rates
  • Interface with business and project teams to understand and resolve any quality issues that are discovered during any phase of the project life cycle
  • Review Business Requirements for gaps, traceability and testability
  • Provide business and technical guidance to QA team in the analysis, design and execution of effective change management and complex projects
  • Ensure that key performance indicators are met by measuring progress against quality objectives
  • Define and perform non-functional tests, facilitate system integration testing
  • Identify performance gaps in QA transformation and implement repeatable, sustainable processes to increase operational efficiencies.
  • Experience in deriving test strategy for service level testing the Web services, TIBCO, DW & implementing automation for these services in the project
  • Excellent analytical, problem solving, communication and interpersonal skills with ability to interact with individuals at all levels and can work as a part of a team as well as independently.
  • Quick learner organized and highly motivated as well as a keen interest in the emerging technologies
  • Advanced knowledge and hands-on experience in defining andimplementing test frameworks, processes and tools
  • Experience of Business knowledge inManufacturing, Auto Insurance, Credit, Telecom, BankingScrum Master
  • Organized Sprint Planning meetings, enforced good acceptance criteria for user stories, proper decomposition of user stories in to tasks, Conducted Sprint Review Meetings, Organize Sprint Retrospectives with theScrumTeam, conducted dailyscrummeetings.
  • Expertise in handling and managing agile ceremonies and successfully transitioning teams from waterfall to agile model
  • Experience in coaching team facing challenges inscrumenvironment.
  • Assisted product owners in creation and maintenance of product backlog
  • Proven track record of optimizingscrumteam's performance and increasing velocity
  • Proficient with burn down charts forscrumand iterations and maintaining risk radiators
  • Proficient in doing iteration and release planning, metrics reporting along with using effective ways for story pointing, iteration tasking, standups, retrospectives, etc
  • Experience in all phases of software development life cycle
  • Ensure the team abides by theSCRUMrules and guidelines.
  • Create and maintain project plans and schedules under direct supervision of PMO staff
  • Identify, record, and maintain project risks under guidance of PMO staff
  • Managing multiple projects using industry best practices and following Information Technology Infrastructure Library (ITIL) methodologies that create outstanding results and reduce costs
  • Design disaster recovery and contingency plans for data back-up and recovery
  • Responsible for the risk analysis process against corporate functional areas to identify points of vulnerability and recommends disaster avoidance and reduction strategies
  • Plan and manage all release activities
  • Communicate release plan and details to key partners and vendors and ensure schedule alignment.
  • Closely work with PM’s and QA Leads to review Requirements/Specifications, estimate tasks, and size project releases
  • Strong experience on data migration activities
  • Design and developstrategies and best practices for QA Transformation adoption across a large complex program
  • Participate in scheduling of target dates for testing deliverables, prioritizes and monitors activities to meet datesQA Lead & Automation Lead
  • Have been in client facing roles for multiple projects providing solutions for major engagements across Europe and US
  • Lead automation POC’s with automation tools like UFT, TOSCA and Selenium
  • Coordinate with Development and DevOps team to discuss technical approach and tools used for QA and Testing
  • Expert in Conducting Systems, Integration, Functional, User-Acceptance Testing, White box Testing, Black box testing and improvement of QA Process
  • Strong experience on JIRA, SharePoint, JAVA, Clear Sky, Oracle, SQL
  • Experience on Cloud Systems testing
  • Experience on Mobile testing (iOS, Android,), System Integration testing, Functional testing, User acceptance testing.Mainframes Test Lead
  • In-depth knowledge of IBM mainframe COBOL, Querying DB2, and programming.
  • Experience in developing Test Plans, Test Cases, Test Strategy, Traceability Matrix and Test Environments.
  • Tools worked on includesDB2 Platinum Products, CA7, DB2-File Aid, IMS-File Aid, QMF, SPUFI, SYNCSORT, IDCAMS, FILE AID, Xpeditor, Panvalet, Connect Direct, DB2 Connect, ChangeMan, Mercury Quality Center, FTP, JCL Utilities, FTP
  • Coordinate testing activities for COBOL, CICS and batch programs on both the mainframe and distributed platforms
  • Experience with writing requirements, testing and defect documentation tools, such as HP Quality CenterTableau Developer / Admin
  • Extensive knowledge in various reporting objects like Facts, Attributes, Hierarchies, filters, Calculated fields, Parameters
  • Advanced SQL knowledge, ability to dissect SQL code to QA reports and troubleshoot errors
  • Sound knowledge of RDBMS, DB design, data warehousing / data marts
  • Participate in the development, and support for business users to gather reports requirement
  • Sound knowledge on Tableau architecture, design and development
  • Good experience in working with Tableau Desktop/Server
  • Good exposure of data analysis, modeling and designing
  • Technical knowledge of Business Intelligence products and related technologies
  • Installation, configuration, patching and upgrading of Tableau tool across development, test and production domains
  • Provide data visualizations that will allow business users to draw meaningful insight
  • Experience defining and documenting best practices for Tableau report development.
  • Experience in building Data Warehouses, report development using Enterprise Data Warehouses
  • Experience developing dashboards, charts, pivots in Tableau Desktop 9.3 or higher using calculations, parameters

TECHNICAL SKILLS

Methodologies: SDLC, Waterfall, Agile

Defect Tracking Tools: HP Quality Center, BugZilla, JIRA, Rally

Tools: TFS, Selenium IDE, Selenium RC, Selenium Web Driver, JUNIT, TestNG, SOAP UI Pro, ITKO LISA, Eclipse, Maven, Tableau, SPUFI, QMF, ADC, TFS

Versioning Tools: Clear Case, MS Visual Source, CVS, SVNLanguages Java, C, C++, HTML, XML, PL/SQL, JavaScript, CSS, Cobol, JCL, SAS, REXX, EASYTRIEVE

Databases: MS Access, MY SQL, Oracle, DB2, SQL Server 2008Workflow tools MS Excel, MS Word, MS PowerPoint

PROFESSIONAL EXPERIENCE

Confidential, CT

QA Manager

Responsibilities:

  • Organized Sprint Planning meetings, enforced good acceptance criteria for user stories, proper decomposition of user stories in to tasks, Conducted Sprint Review Meetings, Organize Sprint Retrospectives with theScrumTeam, conducted dailyscrummeetings.
  • Expertise in handling and managing agile ceremonies and successfully transitioning teams from waterfall to agile model.
  • Experience in coaching team facing challenges inscrumenvironment
  • Assisted product owners in creation and maintenance of product backlog
  • Proficient with burn down charts forscrumand iterations and maintaining risk radiators.
  • Proficient in doing iteration and release planning, metrics reporting along with using effective ways for story pointing, iteration tasking, standups, retrospectives, etc.
  • Experience in distributedscrumprojects involving multi-team coordination and planning.
  • Experience in all phases of software development life cycle.
  • Research-oriented, motivated, proactive, self-starter with strong technical, analytical and interpersonal skills.
  • Managing project scope and change control and escalating issues where necessary
  • Involved in reviewing of Business Requirement documents with the business architecture team
  • Involved in all stages of testing process, development of Test strategy, Test Plan, and resources planning
  • Create/maintain Test Strategies and Test Plans according to Test Objectives and Organizational Test
  • Policies
  • Lead, guide and monitor the analysis, design, implementation and execution of the test cases, test procedures and test suites based upon business, functional and non-functional requirements
  • Create/maintain various testing artifacts and testing reports during the lifecycle of the project
  • Responsible for testing secure, high availability, high performance enterprise applications, using Service Oriented Architecture principles
  • Responsible for managing support for applications testing after software patching/upgrades
  • Conduct and/or actively participate in meetings related to the multiple project/s, with clients and/or other contractors
  • Provide guidance to test team members to test secure, high availability applications
  • Advises and recommends organizational testing strategies, processes and methodologies
  • Shares best practices, lessons learned and knowledge with the rest of the team
  • Identifies implementation risks and analyses potential impacts on the enterprise and on the of scheduled objectives
  • Recording and managing project issues and escalating where necessary.

Confidential, PA

Test Lead

Responsibilities:

  • Understand the testing effort by analyzing the requirements of project.
  • Leading the team in the preparation of Test Requirement and Test case documents
  • Involved in reviewing of Business Requirement documents with the business architecture team
  • Involved in all stages of testing process, development of Test strategy, Test Plan, and resources planning
  • Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
  • Involvement in preparation of Test Estimates for Implementation phase
  • Make suggestions/contributions for the improvement of software testing/quality process
  • Defining the testing types and scope for the project test execution
  • Analyzing functional and design specifications, Identifying the business use cases for Automation & tracking of the Task assignments, Resource planning for different Testing Cycles
  • Coordinate with the customer and technical community in offshore on daily basis to resolve the ongoing issues, so as to run the UAT process smoothly

Confidential

Test Lead

Responsibilities:

  • Creating and contributing to test plans, test requirements, test scenarios, and test data for use during all testing phases of the software development lifecycle, for new and existing software systems/products
  • Creating and performing complex test execution. Leading the development of automation framework and performance tests
  • Providing technical leadership and guidance to a small team
  • Supervising and leading test management strategy. Influencing and improving UAT experience
  • Supervising, mentoring, and developing staff members
  • Identify and detail test conditions from design documents and service contracts
  • Document and implement a SOA automation framework using the SOAPUI Pro/Load UI tool that can be maintained through subsequent releases
  • Co-ordinate offshore team & Automate existing test scenarios with SOAPUI Pro and integrate with the HP QC
  • Develop testing scenarios based on business requirements, functional and technical specifications.
  • Liaises with Business Analysts, Developers and QA Team to determine testing regulations and plans to address business impact, potential problem occurrence and risk
  • Manages a team that debugs software products through the use of systematic tests to develop, apply and maintain quality standards for company products.
  • Oversees the development and execution of software test plans

Confidential

Mainframes Test Lead

Responsibilities:

  • Involved in reviewing of Business Requirement documents with the business and architecture team
  • Involved in all stages of testing process
  • Development of Test strategy, TestPlan, Test Estimations and resources planning
  • Responsible for tracking all the requirements with the test cases in HP QC
  • Responsible for ensuring the completion of testing within specified time, effort and budget constraints
  • Generated all the testing metrics based on the Quality Center data
  • Worked with Business Analyst, Architect team and developers to resolve the issues quickly
  • Involved in preparing the project plan for the team and allocated the work accordingly
  • Involved in client weekly status meetings and escalated all the issues to respective task holders
  • Responsible for monitoring overall testing progress and report status to project stakeholders
  • Preparation of Mainframes Test Environment
  • Deliver UAT exit report and UAT completion to stakeholders
  • Provide recommendation to TCA manager for signoff of UAT exit

Confidential

Test Lead

Responsibilities:

  • Preparation of Business Use Cases for SOA Automation
  • Analyzing the business requirement
  • Responsible for ensuring the completion of testing activities within specified time and delivered with quality
  • Responsible for allocating work to QAs and ensuring it is delivered with minimal compliances
  • Ensured team is on track with Agile Methodologies and Agile process
  • Review the test cases of various NGOE modules
  • Auditing of Test results in Sprint basis and ensured all are deliverable with Quality
  • Tracking and generating reports on Productivity and Defects triaging sprint basis and the pros and cons are identified set for Improvements and implementations in the Project
  • Conducting weekly QA meetings to ensure that QA on goings are on right path and further reviewed fore enhancements
  • Making sure of Process and product quality is par with Customer requirements and ensured whole QA team is followed rigorously
  • Brain storming sessions and s are conducted every fortnightly and encouraged team for technical papers contribution to KM

Confidential

SOA Test Lead

Responsibilities:

  • Review system requirements and identify components for service testing
  • Creation of test strategy and plans
  • Prioritize testing tasks based on goals and risks of projects and ensure testing milestone, activities and tasks are completed as scheduled
  • Enhancements of virtual service images/models for testing purposes
  • Creation of test scenarios for web services in SOATest
  • Document process and procedure involving test assets and test scenarios
  • Follow appropriate change control process of virtual assets and proper version control
  • Participate in test case creation and test case execution when required to meet project timelines (primarily web service testing in SOATest)
  • Lead and support the team in creating reusable test assets for manual/automated test scripts
  • Prioritize and manage own work load in order to deliver quality results and meet timelines
  • Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
  • Responsible for testing webservices by using the PARASOFT tool

Confidential: CA

Webservices Testing & Automation

Responsibilities:

  • Performed SOA / Web Service testing using PARASOFT Tool
  • Involved in standalone OSM testing for release 7.0
  • Responsible for designing the cartridges for various orchestration flows using SCE.
  • End-to-End Integration Testing of Process Integration Packs (PIP).
  • End-to-End Integration Testing of Order Life Cycle Management (Order to Activate)
  • Involved in Integration testing between OSM & Objectel.
  • Certifying different versions of Siebel communications applications like 7.5,7.7,7.8,8.0,8.1 with AIA COMMS-PIPs.
  • End-to-End Integration Testing between Siebel and Oracle BRM.
  • End to End Integration Testing between Siebel and Oracle OSM Testing Provisioning of Orders.
  • Testing different checkpoints for validating the PIPs.
  • Verifying the Test Order Orchestration Process (TOP). Validating the XMLfiles when order gets error.
  • Creating Products, Pricelists, Service Bundles, Nested Service Bundles, Discounts, Subscriptions and One Time Charges
  • Review of Test Plans, Internal and External Reviews. Testing Order Fallout Management
  • Involved in Feature Integration Acceptance testing and System Integration testing

Confidential

Mainframes Tester

Responsibilities:

  • Test Automation: Scripting the test cases in TCL/TK language & MYNAH Commands for testing the IMS/DC screens
  • Batch Testing & Online Testing Carrying out different Batch & Online test cycles like partial and full regression, compatibility, sanity, platform for the product WFA/DI
  • Responsible for preparing the PT STTS documents

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