SUMMARY

• Over 13 years of experience in Software QA/Testing of Java/J2EE Applications, Web Applications, Client/Server & Mainframe applications as QA Automation Lead, Test Lead, Business Analyst, QA Analyst and Onsite Coordinator for Offshore team.
• Experience in Designing and Developing Test Plans, Test Cases, Test Conditions, Test Scripts Test Data and Test Reports and various artifacts like Business Requirement documents and Use Cases.
• Strong understanding of project development life cycle (SDLC), methodologies of quality assurance and testing including Strategic Systems Planning, Designing, Programming, with focus on Testing, Production and Documentation
• Experience in using Tools Selenium WebDriver, Eclipse, Spring Tool Suite, SOAP UI, Rational Functional Tester, ClearQuest & Rational Clear case.
• Experience in Mainframe languages IMS DB, DC, COBOL, DB2 and JCL.
• Knowledgeable in working with distributed teams (on/offshore team/resources )
• Experience in Requirements Elicitation, Analysis and review activities.
• Analyzing and understanding functional / requirement / product specifications, and conceptual Test design based on the specifications
• Functional Testing, Integration Testing, White Box Testing, Black Box Testing, System, Negative and Regression Testing of Client/Server and Web based applications using Manual Testing and Rational Functional Tester
• Experience in testing applications and products developed using Java, J2EE, JSP, Java Script, ASP, .NET, C#, Visual Basic, Visual C++, VB Script, Unix Shell scripts
• Experience in testing applications as per CMM, RUP, Agile and Scrum Software Development Methodologies
• Experience in using Test Management & Data Mining tools HP Quality Center, IBM DOORS, TestLink, and Shovel.
• Experience in validating in - line, batch jobs execution and interactive (CICS) mainframe environments
• Well versed in different management scenarios like Change Control, Service and Change Management, Incident Management, Quality Assurance, Defect Tracking, System Integration, and Scheduling
• Extensively worked in validating GUI front end and back-end databases like DB2 and SQL Server 2008
• Strong experience in ability to report, analyze and manage bugs by producing detailed reports using Defect Tracking tools like HP Quality Center, TRAC, JIRA, Lotus Notes Application.
• Excellent domain knowledge in Insurance & Claims Processing.
• Experience in working with Project Managers, Business Analysts, and Developers in analyzing business specifications and working with other Testers to resolve technical and end-user issues
• Excellent analytical and problem solving skills with strong oral and written communication skills
• Experience working with tight deadlines and ability to work well under pressure
• Experience in coordinating and leading testing activity.

TECHNICAL SKILLS

Operating Systems: OS/400, MS DOS, Windows XP, Windows 8, Linux and Windows NT

Hardware: IBM 3090, IBM PC/XT/AT, Pentium

Tools: & Utilities HP Quality Center, DOORS, Selenium, WebDriver, Rational Functional Tester (RFT), Rational ClearQuest and ClearCase, Shovel, TRAC, TestLink, JIRA, Lotus Notes, RequisitePro, Rational TestManager, Winrunner, TestDirector, Visio, Dimensions, Microsoft VSS6.0, MS Project Plan, Primavera, File-Aid, Abend-Aid, BMC DB2, SPUFI, CLIST, TSO, Easytrieve, Panvalet, Expeditor, Alchemist, MVS, REXX, Expeditor, SOAP UI, Eclipse, Selenium, Jenkins, Spring Tool Suite

Technologies: COBOL, JCL, REXX, IMS DC, IMS DB, CICS, Java, HTML, XML, C#, C++, VB, .NET, UNIX.

Databases: DB 2 7.1/8.0/9.0, MS SQLServer, Oracle8i/9i/10G, MS Access

Domain Knowledge: Insurance, Claims

PROFESSIONAL EXPERIENCE

Confidential, Bloomington

Environment: Java 6.0, AICS J2EE framework, XSL, JSP, IBM WebSphere server 6.1/6.0DB2 V9.0, PL1 IBM DB2 Command Editor, TestLink, TRAC, JIRA, Shovel, Spring Tool Suite (STS)SOAP UI, Jenkins, Lotus Notes, Microsoft Visio

QA Analyst

Responsibilities:

• Overseeing System Testing and RBC (Results Based Contract) work order deliverables.
• Integration Testing involved in DC4-DC7 - Claims Experience and Customer Communications.
• Acting as POC for coordinating Web Service Interface testing and approving ATDD (Acceptance Test Driven Development) criteria’s.
• Helping Business Analyst Team in Creating and Reviewing Business, Functional, Technical, Non-Functional requirements.
• Overseeing needs related to Health Care for new team members like HIPAA (Health Insurance Portability and Accountability Act)
• Helping Subject Matter Expert’s (SME’s) in the creation process of Business Scenarios.
• Involved in setting up ACA (Automatic Claim Adjudication) batch jobs for creation of Claims / Cases.
• Created test EDI (Electronic Data Interchange) bills as an input to run ACA batch jobs.
• Involved in the design and review of various project’s Business and Technical artifacts like
• Solution Specific Document (SSD)
• Technical Requirement Specification (TRS)
• Proposal For Resolution (PFR)
• Consolidated Design Document (CDD)
• Requirement Traceability Matrix (RTM)
• Use Cases
• Overseeing Automation needs for Life/Health Modernization and help facilitate in the setup of Strategic Connections.
• Helping to setup Environment necessities for Life/Health applications.
• Created UAT Business Scenarios & Charters over Medicaid Claims and State Farms Health Claims
• Used Requirement Management tool DOORS 8.3 and process based Test Management tool HP Quality Center for writing test cases and generating Requirement Tractability Matrix (RTM).
• Learning and Sharing Vendor Product knowledge (Claims Management System)
• Assisting/Mentoring RBC and Test Team members in understanding Life & Health Business Knowledge.
• Creating System Acceptance Test Criteria’s, System E2E Scenarios and Test Cases
• Creating System & Non-Functional Test Strategy & Test Plans for Life Health Modernization project.
• Performing Exploratory, Regression, Checkout/Health Check and Ad-Hoc testing.
• Validating the Business and System functionalities exercised in the Automated Scripts.
• Creating Automation Test Cases using Selenium WebDriver & Spring Tool Suite tools using StateFarms in-house proprietary Framework tool, WAT (Web Application Testing)
• Testing SOAP connections to Party, Policy, Document Management and Claim Creation WebServices.
• Verifying the validity of data retrieved from Agreement Services for Party/Client ID’s.
• Creating Functional Integration, Non-Functional & Specialty Test Cases in TestLink tool.
• Creating defects & incidents in bug- tracking tools TRAC and JIRA.

Confidential, Bloomington

Environment: Java 6.0, AICS J2EE framework, XSL, JSP, IBM WebSphere server 6.1/6.0DB2 V9.0, COBOL

Data Mine & Data Procurer/Test Analyst

Responsibilities:

• Testing SOAP connection to Auto Web Service. Test both positive and negative scenarios (Return codes).
• Validating Request and Response elements are stored in Database.
• Activity creation for the agents in Activity Management.
• Validating Error Codes are properly returned to the Vendor.
• Verifying the validity of data retrieved from PMR (Policy Master Record) for each Policy Number.
• Performing Functional Integration Web Service testing using SOAP UI
• Performing System End-To-End testing by coordinating with TPA
• Create Test Cases in SOAP UI, capturing & reporting XML Test Log Results
• Mine Policy & Provider Data in PMR for Testing

Confidential, Bloomington

Environment: Java 6.0, AICS J2EE framework, XSL, JSP, VB, .NET, UNIX, IBM WebSphere server6.1/6.0, DB2 V9.0, COBOL, JCL, .NET, C#, Visual Basic, Visual C++, VB Script, Unix

QA Automation Lead / Business Scenario Lead

Responsibilities:

• Automating Functional Integration, System & Regression Test Cases using Rational Functional Tester, Selenium Webdriver, Eclipse
• Review of Automated Test Cases, Data & Log Report deliverables.
• Assisting/ Mentoring Test Team members in understanding the Automation Framework.
• Coordinating with offshore & onsite teams in work assignments, reviews & deliverables.
• Automating Functional & System Checkout Test Cases - Validating the stability of environment by performing shakedown testing.
• Providing integrated automated reporting.
• Providing the setup of a database (MS Access & DB2) connection for Test Data Validation.
• Creating & Unit Testing screen objects - common library methods.
• Automated Functional Integration & End-To-End System Test Cases in an agile environment.
• Provided programming estimates in the development of screen objects, classes and flows.
• Collaborated with other members of the product development team.
• Created stories and participated in the Kanban decision on the score determination for the automated scripts.
• Closely worked with Scrum Master to identify stories during the sprint duration.
• Analyzing XSL files and coordinating with development & fix factory teams in designing the table and/or widget id’s for ECS application.
• Assisting/ Mentoring Test Team members to design Test Conditions/ Test Cases as per the process
• Act as a liaison for the assigned projects
• Finalize Test Conditions from CA&P and SMC
• Actively participate in Project’s QA/QC (Design) review
• Act as a Data contact and work with data team to determine Test Case Data needs.
• Participating in the defect management process, driving the resolution of defects and collaborating with the TAB (Test Analyst Business) and CA&P as necessary to coordinate rapid defect resolution.
• Test Inventory Coverage Matrix
• Coordinate the test environment needed for successful System testing
• Preparing High Level System Test Plan, Test Summary Reports and Test Logs.
• Creating & Executing Test Scripts in Rational Functional Tester.
• Troubleshooting & defect analysis.
• Reviewing Test cases and Test conditions using Telelogic tool called DOORS (Dynamic Object Oriented Repository System).
• Attend Project Team meetings and gather more information on the requirements to script detailed Test Cases/ Test Conditions
• Writing Macros in Excel
• Understanding requirements and domain knowledge of Claim Processing.
• Defect Management using Lotus notes
• Brainstorm Test Condition grouping
• Manage peer review Test Design documentation.
• Identify and escalate issues if required
• Finalize Test Conditions from CA&P (Claims Automation & Procedures Representative) and SMC (Subject Matter Contacts)
• Executing daily health check Test Cases.
• Troubleshooting / Debugging test non-conformancesResolving service request and action service requests.
• Requirements gathering from various users for enhancement in the system.
• Co-ordination with the offshore team.
• Respond to Offshore queries and clarifications by interacting with the customer.
• Gather and relay knowledge on NU systems projects and process to Offshore.
• Responsible for system & integration testing for all major release in system software like changing to new operating system.
• Conveying project status and communication between Offshore and Customer.
• Prioritizations of Offshore works and ensuring offshore deliveries are as per schedules.
• Performing QA’s for offshore work and implementing them Live after Customer’s approval.
• Coordination of Test Planning, Test Case development and test script
• Assisting with all resource management activities
• Release scoping and Estimation activities scheduling
• Leading and managing testing team to meet the test schedules at onsite and offshore
• Analysis of the specifications provided by the clients
• Preparation of Test plans & Test cases
• Performed unit testing & involved in End- End system testing
• Responsible in investigating and solving production online and batch fails as mentioned in SLA
• Responsible for overseeing the Quality procedures related to the project.