SUMMARY:

• Over 6+ years of experience as Quality Assurance Analyst in testing of Client/Server, Web - based & Mainframe applications.
• Involved in business requirement analysis, test management activities, interacting with end users and developers.
• Extensive experience in HealthCare and Insurance applications.
• Have good knowledge of Software Development Lifecycle (SDLC) which includes Business Requirement Analysis, Design, Development, Testing and Deployment.
• Expertise on the Software Testing Lifecycle (STLC) such as Writing Test Strategies, Test Plan, Test Cases, Defect Status Reports and Traceability Matrices.
• Having experience in healthcare insurance domain and can able to understand the insurance policies like HMO and PPO and proven experience with HIPAA 4010 EDI transaction codes such as 270/271(inquire/response health care benefits),276/277(Claim status), 834(Benefit enrollment), 835(Payment/remittance advice),837(Health care claim)
• Expertise in validation protocols, executing tests and construction of summary reports for Installation Qualifications (IQ), Operational Qualifications (OQ), Performance Qualifications (PQ).
• Proficient in both Manual and Automation testing
• Knowledge of Testing Methodology in agile environment
• Strong understanding on different phases of Software Development Life Cycle (SDLC) and SDLC models including Waterfall, V model and Agile (SCRUM).
• Extensive experience in writing automated Test scripts and converting Manual Test cases into automated scripts using Quality Test Professional (QTP).
• Expertise on Unit Testing, Functional Testing, Integration Testing, System Testing, Regression Testing, Smoke Testing, End-End Testing and UAT.
• Experience in automation of test cases using QTP (Quick test professional),QC(Quality center
• Ability to document and track defects as well as produced detailed reports using defect tracking tool - Quality center, Test Director and Clear Quest.
• Experience in Backend Testing with SQL queries to verify and validate database updates
• Ability to quickly master new concepts, applications.
• Strong functional background, Team Player, excellent communication, Documentation and interpersonal skills, Team player and self-Starter.

TECHNICAL SKILLS:

Operating Systems: Windows 95/98/NT & Windows XP, UNIX V4.0, Linux 6.2/7.2, CICS Mainframe

Methodologies: Waterfall, Agile, RUP, Scrum, V model

Testing Tools: Quick Test Professional (QTP), Quality Center (QC), Clear Quest, Test director, Win Runner

Languages: C,C++, VBScript, Visual Basic, JavaScript, JCL, XML, HTML, PL/SQL

Databases: Oracle 8i/9i, MS SQL-Server 7.0/2000, Access 97/2000

Internet Tools: Front Page 2000, Visual Interdev, Visio, XML, HTML and DHTML.

Servers: Web Sphere, BEA Web Logic, IIS 5.0 and Apache

Protocol: EDI,HTTP, HTTPS, FTP, DHCP, SOAP and TCP/IP

PROFESSIONAL EXPERIENCE:

Confidential, Bloomfield, CT

Sr. QA Analyst

Responsibilities:

• Writing test cases & test scripts for the application functionality.
• Performed all phases of end-to-end testing which includes User Acceptance testing, Functionality testing, Regression Testing, GUI testing, boundary testing, negative testing, system testing, unit testing and Smoke testing of the Application, its interfaces and Client-Server Utilities.
• Created and tested Scripts for the premium calculations and Claims limits and deductibles (Claims calculations).
• Created, Modified and debugged the Scripts.
• Tested the EDI 837 interfaces, Developed test cases and test scripts for all 835, 276, 277, Institutional and Professional HIPPA Transactions
• Created test data for 5010 ps for all the HIPAA real time & batch transactions.
• Created Test Scenarios and Matrices for various Claim transactions for various projects.
• Involved in testing Facets for Group Information, Enrolling Subscribers, adding members, Related Entities, Class/Plan definition and Premium Rate Tables.
• Designed and Performed Data Driven Tests for checking application functionality.
• Involved in Black Box Testing.
• Analyzed the results to compare expected and Actual results.
• Participated in bugs and enhancement review meetings, assigning the bugs and enhancement request to the developers and follow up. Tracked the issues, bugs in Quality Center, Bug tracking tool.
• Documented test cases, test results, test procedure.
• Involved in Database testing along with developers and coordinated with developers to solve the problems encountered in the application.
• Extensively used SQL/PLSQL to work on database for checking database integrity.
• Performed positive and negative testing of the application for identification of bugs.
• Involved in testing and reporting of errors of subsequent builds during the process of development and production.

Environment: HIPPA 5010, Edi 835, 276, 277, Quality Center SQL, HTML, Java, UNIX, XML.

Confidential, Cambridge, MA

Sr. Quality Analyst

Responsibilities:

• Developed and designed key project documents such as project plans, project charters, requirements, and validation documents.
• Involved in drafting manual templates, project planning and document proofs.
• Reviewed, understood and suggested improvements to user requirements and functional specifications.
• Validated the application in accordance to FDA regulations and checked to ensure compliance with 21 CFR part 11 requirements.
• Engaged in initiating, tracking and closing change controls which helped to bring them down significantly.
• Introduced into working in a Scrum environment.
• Documented Validation Master Plan for validating LIMS.
• Involved in the building of IQ Plan, IQ report using FRS, SOPs to establish documented evidence that the system/application was validated according to the 21 CFR part 11 standards.
• Prepared PQ report for periodic audits of the system functions and outputs.
• Prepared OQ and verified expected results to actual results including all Standard operating procedures, work instructions, checks performed and acceptance criteria.
• Executed the validation protocols and submitted the Validation Summary Report.
• Conducted GUI and functionality testing of LIMS and performed the relevant documentation
• Understood test case scenarios that validate functional systems.
• Managed validation documents in Documentum.
• Documented test cases for the application, and involved in drafting test scripts for Manual Testing using Quality Center.
• Validated the Electronic Records and Electronic Signatures in accordance with the FDA Guidelines.
• Created clearly documented defect reports for anomalies found during test procedures.
• Documented the bug report and categorized them based on severity and generated summary report.

Environment: Agile methodology, Quality Center, LIMS, Documentum, Scrum, MS Office.

Confidential, VA

QA Analyst

Responsibilities:

• Reviewed and analyzed requirements to developed test cases.
• Developed test plans, test cases and test scripts.
• Participated in the meetings with project teams as appropriate throughout the SDLC.
• Followed the Waterfall methodology of manual testing.
• Contributed to the additional test related documentation including traceability matrix, test plans.
• Researched, understood and produced test case scenarios that validated major functional systems.
• Involved in testing HIPAA EDI Transactions and mainly focused on PA and Eligibility Transactions.
• Transactions focused on were 270,271, 834, 835, and 837.
• Worked Extensively with Inbound 837 I and 837 P, 835s(Out bounds) claims processing systems
• Experience in documenting Electronic Medical records submitted for audits to the Department of Federal Drug and ensuring that the Part 11 is met with all the necessary rules as established by the FDA.
• Base-line and Regression tests were scheduled and performed on every Release and build.
• Extensively involved in real time testing.
• Review FTP processing jobs using with Core FTP Lite tool.
• Extensively involved in Interface (In bound and out bound) testing.
• Modified test cases as needed for the changed requirements.
• Verified, documented and reported test case results, defects and test status.
• Experience in analyzing, identifying, prioritizing and managing software defects and effectively working with developers in fixing, verifying, validating and closing defects.
• Interaction with all levels of staff including business analysts.

Confidential

Quality Analyst

Responsibilities:

• Involved in documenting and implementing test plan, test case and test scripts.
• Validated AUT for customizations, including database tables and reports, labeling and barcode systems, and interfacing with laboratory instruments under CMM environment
• Documented IQ, OQ and PQ protocols for new laboratory equipments.
• Validated networked Chromatography equipments such as HPLC, GC.
• Developed SOP’s for operation of new laboratory equipments such as HPLC, GC and Autoclave etc.
• Reviewed Sop’s describing validation policies, change control procedures and system requirements.
• Developed Validation reports to summarize deviations from requirements, problems discovered and actions to be taken to fix them.
• Coordinated with the team members and the scientists for developing the SOPs for the equipments.
• Worked with a team in documenting the audit reports.
• Developed Validation reports to summarize deviations from requirements, problems discovered and actions to be taken to fix them.

Environment: SOPs, HPLC, GC, V-model, Windows, LIMS, MS Office