SUMMARY:

• More than 7+ Years of IT experience as a Quality Analyst in various industries of the System Development Life Cycle (SDLC); requirement gathering, analysis, testing and implementation.
• Proficient with tools like IBM Rational Suits (Requisite Pro & Rational Rose) and Microsoft Office, Visio, Excel, Power point, and Access.
• Experts in creating UML Diagrams including Use Cases Diagrams, Activity Diagrams, Class Diagrams, Sequence Diagrams using Rational Rose and MS Visio.
• Experience in Evaluating Test Procedures and Making Recommendations, Defining Test Cases, Reviewing and Maintaining Test scripts, Analyzing Bugs, interaction with team members in fixing errors, automated testing and User Acceptance Testing (UAT).
• Experience in Microsoft Project for status reporting, planning, and charts.
• Experienced in implementing Agile Methodology and Rational Unified Process (RUP) Methodology of the Software development Life Cycle (SDLC).
• Experienced in SQL Server, PL/SQL, and Oracle retrieving, inserting and deleting data from the database as well as writing Stored Procedures and triggers.
• Experienced in Various Kinds of Testing including Black Box, White Box, Grey Box, GUI, Regression, Smoke, System Testing, Active Testing, Alpha Testing, API Testing, Automated Testing, Sanity Testing, Ad - hoc Testing, and Beta Testing.
• Ability to manage all levels of Business User groups, Subject Matter Experts(SME), and Developers with great skills to collaborate from their side to make software bug free and according to the business requirements defined by the project requirements.
• Experienced in Health Insurance Portability and Accountability Act (HIPAA) conversion of 4010A1 to 5010 and their requirements, validations, and consequences.
• Experienced in International Classification of Diseases (ICD)-9 code sets conversion to ICD-10 code sets and their significances and validations.
• Experienced in Medicaid programs that how healthcare is delivered to its recipients, how its provider collect its funds, and detailed knowledge of what services are covered under this program.
• Experienced in Medicare Programs that what are the coverage of Medicare part A, part B, part C, & Part D and how it delivers the individuals healthcare needs.
• Experienced in Medicaid and Medicare Claims and Electronic Data Interchange (EDI) in the standard format between trading partners.
• Knowledgeable in Patient Protection and Affordable Care Act (PPACA)
• Experienced in HP Application Lifecycle Management Suites (HP ALM) and its components.
• Wide range experience covering business and functional requirements gathering/analysis, project management, business/process/data modeling, testing, business / data architecture, data-warehousing, system development life cycle and .
• Excellent performance in organizing, planning, presentation, negotiation & interpersonal skills.

TECHNICAL SKILLS:

Process/Tools: Rational Requisite pro, Rose, Clear Case, MS VisioRSA (Rational Software Architect), HP ALM Suites

Project Management: MS Project

Languages: C, C++,C#

Operating System: Windows, Vista

RDBMS: MS SQL Server, Oracle, PL/SQL

Web Tools: Photoshop, Dream Weaver, XML.

Test Tools: HP Quick Test Pror, HP Quality Center/ALM, HP LoadRunner.

PROFESSIONAL EXPERIENCE:

Confidential, Edinburg, TX

Quality Analyst

Responsibilities:

• Experienced as Functional Tester, Writing and Executing Test Plans and Test Cases in highly structured development environments.
• Acted as a Liaison between End Users and Developers for most of the business and system requirements.
• Experienced in analyzing business and system requirements, manage developments of specifications to create and execute detailed test plans, and verify bugs fixes.
• Involved Agile Methodologies to create robust system by creating small teams works together with Stakeholders, Subject Matter Experts and End Users by defining quick prototypes which defines the requirements for iterations, develops the code, and the end user verify the results.
• Tested online applications for Brower Compatibility, System Integration, Performance, Functionality, Design Verification and Validation.
• Involved in detailed JAD session facilitated by Business Analyst with the SME’s, process owners & stake holders to visualize complete system and how should it works upon completion.
• Analyzed Functional and Business Requirements for its network, hospital quality ratings, prescription drug costs, and services from A to Z.
• Represented the requirements in Requirement Traceability Matrix (RTM) using Requisite Pro.
• Experienced with HP Application Lifecycle Management Suites mainly HP Application Lifecycle intelligence, HP Functional Testing, HP LoadRunner, HP Quality Center, and HP Unified Functional Testing as defect or bug reporting tools.
• Involved in UI Testing of ICD-10-CM, Medicaid, and Medicare claims, Electronic Data Interchange (EDI) in standard format between trading partners and wrote several use cases for them.
• Involved in UI Testing of HIPAA 50101A according to the government compliance.
• Applied Change Management processes to ensure modifications were included and managed within scope of the project.
• Created Test Cases for business verification using the acceptance criteria and management inputs to check the functionality of application.
• Collaborated with BA team to create and implement test plan and test cases for User Acceptance Testing (UAT).
• Heavily involved on testing User Interfaces and applications in the claim processing in front end.
• Experienced in using SQL queries to retrieve and validate data from the back end servers.
• Developed User Manuals, Presentations and Manuals as per project specifications and timelines.

Environment: Rational Suite, Rational Clear quest, Oracle, SQL Server, UML, MS Project, MS Visio, MS Office, HP Application Lifecycle Management Suites

Confidential, Lansing, MI

Quality Analyst

Responsibilities:

• Skilled with QA Methodology and QA validation for testing complex scenarios to ensure the quality of the software or applications according to quality standards of the project.
• Worked as a QA Analysts to bridge between End Users and Developers for resolving issues between them.
• Involved in analyze business requirements as well as system requirements to create Test Plan according to the requirements.
• Represented the requirements in Requirement Traceability Matrix (RTM) using Requisite Pro and enter track bugs and fixes for the team lead to view.
• Project was implemented using the Rational Unified Process (RUP) Methodology to produce artifacts across all its four phases - Inception, Elaboration, Construction and Transition of the Software Development Life Cycle (SDLC).
• Tested online applications for Brower Compatibility, System Integration, and Functionality.
• Involved in various types of tests such as Black Box, Gray Box, GUI, Regression, Ad-hoc, Sanity, and Smoke.
• Involved in detailed RAD session facilitated by Business Analyst with the Subject Matter Exports, Owners & Stakeholders to visualize complete system and how should it works upon completion.
• Analyzed Functional and Business Requirements for its network, hospital quality ratings.
• Experienced in SQL queries to retrieve and validate data from the back end servers.
• Heavily used HP Quality Center as bug tracking or defect tracking tool.
• Involved in UI testing of the conversion of ICD-9-CM to ICD-10-CM, Medicaid, and Medicare claims, Electronic Data Interchange (EDI) in standard format as specified in the requirements.
• Experienced in UI testing in modification process of HIPAA 40101A to HIPAA 50101A compliance.
• Worked on Change Management processes to ensure modifications were integrated and administered within scope of the project.
• Heavily involved with the developers to secure proposed changes and tested the system as system requirement developed by Business Analyst.
• Collaborated with BA team to create and implement test plan and test cases for User Acceptance Testing (UAT).
• Involved in creation of User Acceptance Test (UAT).
• Involved in creation of User Manuals, Presentations and Manuals according to project specifications and timelines.

Environment: Window, HTML, SQL Server, Oracle, HP Quality Center, MS Office

Confidential, Addison, Texas

Quality Analyst

Responsibilities:

• Heavily communicated with its Owners, Stakeholders, Project managers, Developers, and End Users
• Involved in early Stages of projects to ensure input into testing can be translated into test plans and test cases.
• Created Test Plans and Test Cases according to the system requirements and functional specification.
• Conducted regular meetings with Development Teams and its Stakeholders for creating status report of the project and provide the estimated completion date.
• Participated various types of sessions with end-users, clients, stakeholders and development team such as Joint Application Development (JAD),Rapid Application Development (RAD),andJoint Requirement Planning (JRP).
• Experienced in using SQL queries to retrieve and validate data from the back end servers.
• Expert in Data Tracking and Reporting using MS Access and Excel.
• Involved in Functional, Integration, System, and Regression test in various phase of Software Development Life Cycle.
• Created Defects to keep track of issues or software bugs which breaks the functionality or does not meet the client requirements.
• Heavily used Quality Center for Defect tracking or bug reporting in the software.
• Involved in creation of User Manuals, Presentations, and Manuals as per project specifications and timelines.

Environment: Windows XP, HTML,SQL Server 2008, Oracle, Clear Quest, Clear Case, Rational Rose, Quality Center

Confidential, Fort Worth, TX

Business Analyst/Quality Analyst

Responsibilities:

• Interacted as a liaison between end users, stakeholders, development team, test team and management involved in the application development and document reviews.
• Understood the Process Flow in manufacturing environment and gather, identify, analyze, and document requirements including the applications that are capable of supporting those requirements.
• Clearly familiarized with IS-System, identify and analyze improvements, and develop requirements for the TO-BE System in production environment.
• Collaborated with end users to identify defects, analyze them and write requirements to how to correct them as well as wrote requirement for the process flow.
• Created activity diagrams, sequence diagrams, collaboration diagrams and use case diagrams using the Unified Modeling Language (UML) and Microsoft Visio.
• Closely interacted with developing team to create test strategy preparation, test plan development, test case creation, test execution, and bug tracking.
• Created Requirement Traceability Matrix (RTM) to track the defects by using Requisite pro and analyzing the repeated defects.
• Conducted Root Cause Analysis to avoid repeated defects.
• Wrote test procedures, define test cases, review and maintain test scripts, analyze bugs, interaction with team members in fixing errors.
• Analyzed business requirements, software requirement specifications to create test plan and test cases for manual and automated testing.
• Conducted manual and automated testing procedures including black box, functional, GUI, system, regression, integration, and user acceptance.
• Used Rational Unified Process (RUP) methodology for the project development life cycle.
• Used clear case and clear quest for data management and defect tracking.
• Involved in Creating Automation Test Scripts using Quick Test Pro (QTP).
• Created product acceptance criteria for the defected product and document them.
• Assisted in System Testing and User Acceptance Testing worked with system test review team and developers to resolve system test issues and re-test.
• Reviewed development plans, quality assurance test plans and user documents to ensure correct interpretation of original specifications.

Environment: Rational Rose, Rational Requisite Pro, Rational Clear Case, Rational Clear Quest, Test Director, LoadRunner, HTML,XML, Java Scripts, VB Scripts, SQL Server, Oracle, MS Power Point, MS Visio, Windows

Confidential, Minneapolis, MN

Jr. Quality Analyst

Responsibilities:

• Involved in writing and executing Test Plans and Test Cases as junior quality assurance analyst in team environment.
• Experienced in analyzing business and system requirements, manage developments of specifications to create and execute detailed test plans.
• Involved Agile Methodologies to create loan processing system by creating small team worked together with Stakeholders, Subject Matter Experts and End Users by defining quick prototypes which defines the requirements for iterations, develops the code, and the end user verify the results.
• Tested online application system for Brower Compatibility, System Integration, Performance, and Functionality.
• Involved in detailed JAD session with the SME’s, Owners & Stakeholders to discuss the complete system and how should it works upon completion.
• Represented the requirements in Requirement Traceability Matrix (RTM) using Requisite Pro.
• Heavily worked in Quality Center for Defect or Bug tracking reporting tools.
• Applied Change Management processes to ensure modifications were included and managed within scope of the project.
• Heavily Interacted with the Developers to explain bugs in the software and report fixes after re-coding was done properly and tested bug free.
• Created Test Cases for business verification using the acceptance criteria and management inputs to check the functionality of application.
• Involved manual and automated testing procedures including black box, functional, GUI, system, regression, integration, and user acceptance.
• Involved with BA team to create test plan and test cases for User Acceptance Testing (UAT).
• Heavily involved on testing User Interfaces and Loan Processing Application in front end and back end servers.
• Extensively worked SQL queries to retrieve and validate data from the back end servers.
• Involved in implementing User Acceptance Test (UAT).

Environment: Rational Requisite Pro, Quality Center,, HTML,, Java Scripts, SQL Server, Oracle, Windows XP