Quality Analyst Resume

SUMMARY:

I have developed the skills and acquired the knowledge to ensure the highest level of competence, productivity and effective operation in the Automotive and IT industry.
It is with this high level of experience, plus a commitment to quality that I believe will bring added value to your organizations efforts.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE:

Confidential

Quality Analyst

Responsibilities:

Enter Warranty parts claims using SAP Netweaver support Regional quality champion in Diesel System
Handle Diesel engine, after treatment and PM sensors
Report quality issues to mamagement
Keep track of customers complaints, history and DTC'S
Transfer Dada from warranty claim into several application: SAP IQIS, ECU Tracker, Excel and Access
Familiar with Mass Processing Editor
Verify that data entry is 100%
Familiar with creating transactions
Creating relational database for tracking and analysis. I used Access, macros and VBA modules.

Confidential

Quality Data Analyst

Responsibilities:

Created an application in Access which allow several GM facilities to input their information in efforts to improve the quality of high error employees.
Modify and maintain parts Claims and Returns Quality Metrics spreadsheet and database
Update Key Performance Indicator (KPI)
Automated reports via Access using Tableau workbooks
Create and maintain Statistical Process Charts (SPC)
Data analysis using Access, SQL queries, Excel and Tableau
Ad hoc reporting
VBA programming
Access and Excel Automation (updating spreadsheets using access queries)
Report Deployment
Integrating Reporting Services with Share Point
SSIS - Bulk Inserts, Creating and Executing Packages, Executing with Stored Procedures, FTP,
Data Flow Transformations
Tableau

Confidential

Data Analyst

Responsibilities:

·Download delimited or database data from FTP sites or other source
·Determine field layout and restore data to table(s)
·Validate values in critical data fields (truncation, correct data type, missing, within range, etc.)
·Visually review and correct specified fields
·Merge similar files into combined table
·Compare related files based on key fields and populate/mark records
·Query and report on file contents for specified fields
·Select records based on criteria
·Process tables using third-party or custom software for standardization, postal coding, etc.
·Programmatically populate fields based on values of other fields
·Create various output files with selected records and field layout
·Create user-friendly reports
·Programmatically and manually quality-check output and copy files to appropriate production
·SQL scripts to help validate data (testing)

Confidential

Programmer Analyst

Responsibilities:

Develop test scripts and continuous integration for regression testing
·Created test plan and test cases for the automation testing efforts.
·Created a data driven Regression testing framework within Rational Functional Tester using the data grid.
·Participated in Agile test planning and project reporting
·Used the following aspects of testing: functional, regression and system testing.
·Used Load Runner for performance testing
·Implemented Confidential ( http:// Confidential .org/) to help automate user acceptance testing.
·Implemented Confidential ( http:// Confidential -ci.org/) for the continuous integration testing efforts.

Confidential

Quality Assurance Analyst (Software Tester)

Responsibilities:

·Design, execute & document test cases for windows-based applications using manual and automated procedures.
·Identify, reproduce & isolate Software defects.
·Report & track defects using Seapine's Test Track Pro.
·Work closely with Software Developers to clarify feature specifications & defect reproduction
·Execute test cases (manual and automated)
·Log issues and report results.
·Help establish test strategies to optimize test automation efforts.
·Used Selenium for regression testing.

Confidential

Service Technician

Responsibilities:

·Perform Software upgrades and configuration
·Assisting in computer moves, adds and changes
·Providing technical support in hardware and software issue diagnosis and troubleshooting