PROFESSIONAL SUMMARY:

• I have 9 years of total IT experience as an End - to-End Software Tester in Siebel, CRM, .NET and JAVA platforms.
• Thorough knowledge of testing fundamentals, test cases design and review.
• Actively participated in Test Planning, Test Cases, Test Data Set up, Manual and Automation Testing, Project Co-Ordination, Requirement Gathering and Defect Tracking using Quality Center, MKS Integrity.
• Experience in Performance Testing using HP Load runner
• Experience in User Acceptance, Usability, Unit, Front End and Back End Testing.
• Specialization includes GUI and Functionality Testing, System testing, including Integration, Performance, Stress, Load and Regression Testing of Web and Client/Server based applications.
• Expertise in Problem solving and creating Bug Reports using Bug Tracking Tools.
• Maintained the Requirements Traceability Matrix (RTM).
• Experienced Quality Assurance engineer with strong analytical and problem-solving skills and proven ability to manage and prioritize multiple critical tasks
• Have Experience in Managing and Mentoring Junior Resources in the team
• Skilled at assessing client needs, working in a group, implementing cutting-edge technology solutions, and /supporting end users.
• Exposure to Unix Platform
• Experience in software development methodologies like Agile, V-model, and Waterfall.
• Worked in Scripting Languages like Java Script & VB Script
• Involved in TestingWeb Servicesusing SOAP UI.
• Implemented the software development lifecycle (SDLC) for the testing life cycle to follow the Standards involved in the process of the application.
• Extensive experience with MS Project and MS office tool's Like Ms-Word, PowerPoint, Excel, Visio, Access.
• Worked in Databases like Oracle 9i, 10g, 11g, Sybase, SQL Server 2000
• Excellent written and oral communication skills with the ability to communicate appropriately in business and technical situations at all levels.
• Post-Graduation Diploma In Business Management (PGDBM) - Finance from Symbiosis Center for Distance Learning (SCDL) - with 70% marks.
• ISTQB Foundation Level completed.
• Received of appreciation in recognition to my contribution as a QA Engineer for Successful rollout of Budgetary Control for Travel Requisition (Phase I of Budget Control Project).
• Microsoft Certified Business Management Solutions Specialist in - Microsoft Dynamics CRM 3.0 Applications.
• Certified Informatica Developer
• Received of appreciation in recognition to my contribution as a Developer, Functional Support and QA Engineer for the CRM-2 Development and Release project.
• Received of appreciation in recognition to my contribution to the Appraisal and Compensation Review project within 1 month of taking the handover of the Appraisal System.

TECHNICAL SKILLS:

Scripting Language: HTML, CSS, VB Script, Java Script, Basic UNIX Commands

Project Methodologies: SDLC, Waterfall, Agile

Databases: Oracle 9i, 10g, 11g, SQL Server 2000, Sybase

Management Tools: Microsoft Visio, Microsoft Project, Traceability Matrix

Other Tools: Informatica, Siebel-CTMS, MS CRM 3.0, NICE Actimize FortentAML 7.25, Toad, Raptor, Rapid SQL, QC 9.2/10/11.0, JIRA,VSS, Clearcase, MKS Integrity, Putty, MS Excel, SharePoint2007, SOAP UI 1.6

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead Tester

Responsibilities:

• Worked on different modules Accounts, Contacts, Investigators, Site Visit Reports etc.
• Worked on different Phases of testing R3.8, R4.2, R5.0, UAT, and Production.
• Performed End-to-End testing including Module testing, Integration testing, Regression testing on different phases of Releases.
• Performed Migration Testing from Oracle 10g to 11g
• Wrote the Test Scripts and uploaded to Test Plan Module in Quality Center using MS Excel Add in.
• Track the defects and log them in the Quality Center to assign them to IT and Dev team
• Interact with Users for their testing needs and fix their issues.
• Providing work Estimations
• Preparing the RTM
• Data Scenarios Creation, Authoring data flow steps for test data creation .
• Peer Review of Test Scenarios, test cases and queries.
• Tested different Scenarios using different user permissions.
• Pull out the daily test report to notify Users and team about the status of Testing.
• Tested the Scenarios for BI Reports and performed Back-End validations and performance checks on BI Reports.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.
• Worked and managed on SharePoint 2007 includes Creation of Document Libraries, Calendars, Tasks, Upload Documents.
• Managing and Mentoring junior resources in the team

Confidential

AML Functional Lead Tester

Responsibilities:

• Worked on Know Your Customer, Transaction monitoring, Compliance Reporting, Alert based case management systems, Document management to hold the customer related documentation such as account opening package, customer identification documents, etc.. of NICE Actimize Fortent AML 7.25.
• Conducted and presentations related to AML project
• Performed Module testing, Integration testing, Regression testing on different phases of Releases.
• Wrote the Test Scripts and uploaded to Test Plan Module in Quality Center using MS Excel Add in.
• Track the defects and log them in the Quality Center to assign them to IT and Dev team
• Data Scenarios Creation, Authoring data flow steps for test data creation .
• Peer Review of Test Scenarios, test cases .
• Tested different Scenarios using different user permissions.
• Pull out the daily test report to notify Users and team about the status of Testing.
• Tested the Scenarios for BI Reports and performed Back-End validations and performance checks on BI Reports.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.
• Worked and managed on SharePoint 2007 includes Creation of Document Libraries, Calendars, Tasks, Upload Documents.
• Extracting daily status from QC and sharing the same with stakeholders
• Involved on daily update call with stakeholders, both in UK & India
• Co-ordinating with Vendors for application related issues and defects

Confidential

Sr. Software Tester

Responsibilities:

• Performed End-to-End testing including Module testing, Integration testing, Regression testing on different phases of Releases.
• Performed backend validations using complex SQL queries.
• Preparing the RTM
• Track the defects and log them in the MKS Integrity 2009 to assign them to IT and Dev team
• Running UNIX scripts for schedulers.
• Involved on weekly onsite call with client
• Data Scenarios Creation, Authoring data flow steps for test data creation.
• Peer Review of Test Scenarios, test cases and queries.
• Tested different Scenarios using different user permissions.
• Pull out the daily test report to notify Users and team about the status of Testing.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.

Confidential

CRM Software Tester

Responsibilities:

• Worked on different modules like Accounts, Contacts, Lead, Opportunities, Marketing, Sales and Admin etc. of MS CRM 3.0
• Worked on different modules like Requisitions, Appraisal, HRMS, Finance, Admin, Project Management
• Performed End-to-End testing including Module testing, Integration testing, Regression testing on different phases of Releases.
• Performed Compatibility testing(IE & Mozilla) and Security testing
• Performed backend validations using complex SQL queries.
• Preparing the RTM
• Track the defects and log them in the QC 9.0 to assign them to IT and Dev team
• Data Scenarios Creation, Authoring data flow steps for test data creation .
• Peer Review of Test Scenarios, test cases and queries.
• Tested different Scenarios using different user permissions.
• Pull out the daily test report to notify Users and team about the status of Testing.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.
• Providing Project related s and presentations

Confidential

CRM Software Tester

Responsibilities:

• Worked on different modules like Accounts, Contacts, Lead, Opportunities, Marketing, Sales and Admin etc. of MS CRM 3.0
• Worked on different modules like Requisitions, Appraisal, HRMS, Finance, Admin, Project Management
• Performed End-to-End testing including Module testing, Integration testing, Regression testing on different phases of Releases.
• Performed Compatibility testing(IE & Mozilla) and Security testing
• Performed backend validations using complex SQL queries.
• Preparing the RTM
• Track the defects and log them in the QC 9.0 to assign them to IT and Dev team
• Data Scenarios Creation, Authoring data flow steps for test data creation .
• Peer Review of Test Scenarios, test cases and queries.
• Tested different Scenarios using different user permissions.
• Pull out the daily test report to notify Users and team about the status of Testing.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.
• Providing Project related s and presentations

Confidential

CRM Software Tester

Responsibilities:

• Understand the functionality from the Functional Specification Document
• Performed End-to-End testing including Module testing, Integration testing, Regression testing of both CRM and MIS
• Performed Compatibility testing(IE & Mozilla) and Security testing
• Involved in TestingWeb Servicesusing SOAP UI.
• Performed backend validations using complex SQL queries.
• Preparing the RTM
• Track the defects and log them in the QC 9.0 to assign them to IT and Dev team
• Data Scenarios Creation, Authoring data flow steps for test data creation .
• Tested different Scenarios using different user permissions
• Pull out the daily test report to notify Users and team about the status of Testing.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.
• Providing Project related s and presentations

Software Tester

Confidential

Responsibilities:

• Worked on different modules like Requisitions, Appraisal, HRMS, Finance, Admin, Project Management
• Performed End-to-End testing including Module testing, Integration testing, Regression testing on different phases of Releases.
• Performing Load testing using HP Load runner
• Performed Compatibility testing(IE & Mozilla) and Security testing
• Performed backend validations using complex SQL queries.
• Preparing the RTM
• Preparing and updating Testing Checklist.
• Track the defects and log them in the QC 9.0 to assign them to IT and Dev team
• Data Scenarios Creation, Authoring data flow steps for test data creation.
• Peer Review of Test Scenarios, test cases and queries.
• Tested different Scenarios using different user permissions.
• Pull out the daily test report to notify Users and team about the status of Testing.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.
• Providing Project related s and presentations
• Preparing Weekly Defect Report