SUMMARY

• Overall 7.5 years of experience as a Quality Analyst in the various development &maintenance projects
• Experience in manual and automated software testing
• Plan, design, build and maintain complex test automation frameworks
• Experience in working with open source toolsSelenium (Selenium IDE, Selenium RC, and Selenium Web Driver), JUnit,Eclipseand preparation of automation test framework.
• Utilize knowledge of Java to create automation test scripts.
• Firm knowledge of different phases of Software Testing and Software Development Life Cycle (SDLC) including Agile Methodology and Waterfall.
• Experience in writing Test Plans, defining Test Cases, developing and maintaining Test scripts, analyzing the results of scripts, interaction with developers in fixing the errors.
• Experience in team mentoring, Requirement Analysis, Test Plan creation, Test case preparation, functional Test scripts, Test status Report creation, Test Evaluation summary creation and defect tracking & management
• Ensure that all the test cases are written, review the test cases and perform manual testing by Using traceability matrix
• Knowledge of Bug tracking and reporting tools - Used HPQC Test Management Tool - HPQC,JIRA, Defect tracking tool-RADAR, Bugzilla
• Involved in Testing approaches and strategies Analysis
• Extensive exposure in Quality assurance & controls - especially in the Defect prevention & management, Root cause Analysis, Statistical quality controls, Metrics selection and definitions.
• Attended four ISO audits and 6 CMMI Audits.
• Exposed in Six Sigma process, maintained CMMi quality process in the project.
• Well conversant with Quality concepts like 7QC tools, COQ.
• Associated with Talent Transformation to take sessions on Software engineering for all the Campus Joinee.
• Ability to handle multiple business units /assignments concurrently, meet aggressive deadlines and learn quickly in different environments.
• Conduction of training related to process adherence to project teams
• Self-driven with good communication skills, adaptable to new technology information and skills, capable to share knowledge and technical skills with co-workers, Strong people Management.
• Knowledge and experience on different life cycle models, estimation, Risk Management, Configuration Management and metrics
• Pro-active participation in projects (Entire cycle - From Project inception to closure)
• Ensures that administrative activities, such as expense report approvals, trading activity reviews, and timesheet reviews are completed in an accurate and timely manner
• Worked with executives, management and project team members to identify challenges, gaps and improvements needed and recommended solutions appropriate to the culture and process maturity level of the organization.
• Ensures solutions are applied to all appropriate configurations. Conductsstatistical analysis on quality metrics reports to ensure that they arewithin control limits

TECHNICAL SKILLS

Tools: Selenium IDE, Selenium RC Server, Selenium Web Driver Radar, JIRA, Bugzilla

Operating Systems: Windows XP/2000/Vista/7, IOS

Other Tools: MS-Word, MS Excel, MS-PowerPoint

PROFESSIONAL EXPERIENCE

Sr.Quality Analyst

Confidential

Responsibilities:

• Created Test Summary Report and submitted to the project management for easy tracking
• Performed quality assurance checks of the web-based learning content including audio and video tutorials.
• Involved in providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity
• Created Automation test framework using Selenium.
• Used Firebug tool to identify the object’s id, Name, XPath. Link in the application.
• Facilitate in Project Plan preparation and Project Plan review phases
• Facilitate implementation of processes and process improvements
• Initiate and coordinate implementation of standardized corporate level QA process methodologies, metrics, and tools.
• Review the project and identify issues (if any) and escalate them to the project teams for immediate attention
• Work closely with Project Manager and Creative Director to set client expectations and schedules Performed quality assurance checks of the web-based learning content including audio and video tutorials.
• Baseline, Project plan, test plan for the project
• Conducted review meetings to convey project objectives and spearheaded peer review of test cases and data.
• Tracked and documented defects, quality metrics, and worked to ensure bugs are resolved in a timely manner and met the project schedule.
• Reviewed and validated that course contents and learning materials meet the target audience and performance objectives.
• Created multiple Approval processes using Workflows to approve, reject.
• Created custom reports and dashboards in.Salesforce.com (SFDC).
• Helped the development team in Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs to suit the needs of the application.
• Supported data collection for creation of knowledge base for e-learning content.
• Monitored and reported efficacy of course content and proposed content revision and updates.
• Created tutorials and course documents using Microsoft Excel, Microsoft PowerPoint and Microsoft Word.

Environment: .Net, Microsoft Excel, Agile, Win XP, HP Quality Center

Confidential, Austin TX

Sr.Quality Analyst

Responsibilities:

• Identified the Test requirements based on business requirements of the application
• Developing the Test Plan, Test Scenarios and Test Cases Design
• Involved in End to End testing on different browsers
• Preparation of Daily Status Report & Defect tracking and Management
• Team co-ordination and assignment and distribution of task
• On a regular basis analyze the types of defects raised in the reviews and what could be the preventive actions towards minimizing them.
• Baseline, Project plan, Configuration management plan for the project.
• CMMI Implementation across all the projects.
• Facilitate Project Performance Reviews with IG Delivery heads every month.
• Manage Customer Experience Surveys, analysis and action, for all Customers within 20 working days from the date of CES survey results.
• Responsible for collecting, analyzing, publishing Metrics, Scorecards, RCA reports to concerned stake-holders.
• Responsible for integrating process improvement inputs from Business Quality, Delivery and Knowledge Management Functions
• Conduct CMMI L5 Assessment of projects per month.
• Conduct internal audits once in a Quarter and make sure reduction in NC density Quarter on Quarter.
• Conduct post-harvest meeting with all the team members during closure of the project.
• Ensure product quality, through monitoring review sessions. Initiate Root Cause Analysis if necessary.
• Take new actions within & across teams, to improve productivity and sharebest practices.
• Use control charts for analyzing the effectiveness and consistency in Reviews.
• Conduct PES (Project execution strategy) for all the projects greater than 100kUSD.
• Facilitate Process Training for Delivery Teams.

Environment: .Net, Java

Confidential

Quality Analyst

Responsibilities:

• Ensures solutions are applied to all appropriate configurations. Conductsstatistical analysis on quality metrics reports to ensure that they arewithin control limits
• Use control charts for analyzing the effectiveness and consistency in Reviews.
• Done ISO internal assessments for all the projects
• Co-ordinate and Participate in work product reviews and Test Audits to be completed. Ensure presence of all review records.
• Participation in Defect Prevention Activities, PMR, internal deliverable reviews.
• Process adherence wrt VelociQ and LTSB processes: by informing PM with gaps weekly or biweekly.
• Assist PM in Planning and tracking
• Ensure that there are no NCs in internal audits. And If there are some NCs then they should be close within 21 days.
• Effective participation in Program reviews and participation in Initiatives ensuring product quality.
• Have consolidated list of key Issues in the project. Escalate the issues at the right time to PM/TM.
• Facilitate in Project Plan preparation and Project Plan review phases.
• Ensure PMR and PDMR to be frozen before 3rd of every month.
• Planning initiative like Quality week in the programs to increase awareness among the teams.
• Participate in the meeting during Customer visit and present the key highlights, best practices and metrics data
• As a Quality analyst responsible for approving Project plans, overall Schedule, PDMR, Process Group Closure.
• Facilitate Project managers to initiate CSAT .In case of low CSAT do Root Cause Analysis.
• Take new actions within & across teams, to improve productivity and sharebest practices.
• Preparationof weekly metrics and status of defect preventing process.
• Circulate weekly project status report, Bi-weekly Dashboard
• Stop delivery in case of quality issues.

Environment: IBM Mainframe, COBOL, DB2, Endeavour