SUMMARY:

• Over 8 years of extensive experience as a Quality Analyst for Mobile & Web Application Testing in the Telecommunications and Healthcare Insurance Domain.
• Designed and developed test plans and test cases.
• Working in Agile methodology.
• Performed User Interface testing for web application based on business requirements.
• Performed Smoke, Integration and regression testing
• Performed backend testingusingSQL queries.
• Worked in various development methodologies like Waterfall and Agile with complete understanding of the Software Development Life cycle.
• Extensively involved in planning, automating (QTP and Coded UI) and executing test cases based on user and system requirements.
• Expertise in testing different mobile devices like IPhone, Ipad, and Android.
• Good experience in centralizing management of a project using TFS and Quality Center (QC).
• Expert in Quality Center 9.2 (QC) Test Management, Reporting and Analysis.
• Creating Report Templates and generating various reports for requirements coverage, Test Assets, etc.
• Coordinating with various client personnel, onshore & offshore for faster defect resolutions.
• Creating Automated Test cases using Coded UI in Visual Studio 2010, C#.

TECHNICAL SKILLS:

Management Tools: (TFS) Team Foundation Server, Visual Studio 2010, Quality Center 9.2

Automated testing tools: QTP 9.2, TFS Visual Studio 2010, Coded UI

Bug Tracking Tools: Quality Center 9.2, Clear Quest, Testopia, SBM Team Track

Databases: MS - SQL Server 2008, MS Access

Languages: C#, XML

Documentation: VSS, CVS, Share Point.

Operating Systems: Unix, Windows98/ 2003/Windows7/ XP/Vista, Android, IPhone, Ipad

Documentation: VSS, CVS, Share Point.

Mobile Application Testing: Iphone, Android, Ipad

MTA/eMTA Modem Testing: Testing for Cable TV, VOIP and Internet services.

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

QA Engineer

Responsibilities:

• Done a formal 5 full day /workshop on Agile Methodology and PSI planning.
• Working in Agile methodology as a Team Member. Attending daily scrum meeting.
• Tracking task and hours in TFS (Visual Studio 2010).
• Writing Manual and Automated Test cases in TFS and linked them to MTM.
• Logging and Tracking the defects in Share Point and SBM (Team track).
• Creating/ Writing automated Test cases using Coded UI, TFS.
• Using MS SQL 2008 for database verification.
• Writing test case in XML for the IEP services.
• Involved in the complete QA lifecycle activities like pre-testing phase, acceptance testing phase, testing phase and also in User acceptance testing.
• Reviewed Business requirement document and carried out pre-testing activities such as collecting test data, writing test cases, and manual testing.
• Created Test Plan for the Functional, Usability, and Smoke Testing to check the application developed has no high and medium severity bugs.
• Designed and created Test plans and test scripts as per business requirements and functional specifications.
• Involved in different phases of Test effort like Integration testing, Regression testing, and User Acceptance testing.
• Logged defects and tracked them using TFS (Visual Studio 2010) and Share Point till its closure.
• Clearly communicated defects with developers and updated comments in Mercury Quality center.
• Wrote Modification Requests that showed severity of defects and the priority level that needed to be addressed first using Quality Center.
• Wrote test cases and executed the same for user interface and functionalities.
• Reviewed the test cases for completeness and accuracy based on the functional specifications.
• Created test cases for the application under different releases and wrote SQL Queries to check the data.
• Experience in developing test plans and strategies and have conducted User Acceptance Testing (UAT) of systems.
• Worked on SQL statements to check the validity of the backend data.
• Attended project meetings, release meetings and QA status meetings.
• Ability to take decision under stressed environment and changing environment

Environment: Test Management Tools (TFS) Team Foundation Server, Visual Studio 2010, Quality Center 9.2 Automated Testing Tools QTP 9.2, Coded UI, TFS Visual Studio 2010 Bug Tracking Tools Quality Center 9.2, Clear Quest, Testopia, SBM Team Track. Databases MS - SQL Server 2008, MS Access Operating Systems Windows98/ 2003/Windows7/ XP Others XML, Share Point.

Confidential

Associate Test Lead.

Responsibilities:

• Performed functional testing on IPhone, Ipad and Android Charter Apps, so that Chater cable customers can manage their services through IPhone, Android, Ipad and various devices.
• Involved in testing applications on iPhone and Ipad in multiple versions of Operating Systems (Android, IPhone and BB).
• Involved in the complete QA lifecycle activities like pre-testing phase, acceptance testing phase, testing phase and also in User acceptance testing.
• Reviewed Business requirement document and carried out pre-testing activities such as collecting test data, writing test cases, and manual testing.
• Created Test Plan for the Functional, Usability, and Smoke Testing to check the application developed has no high and medium severity bugs.
• Designed and created Test plans and test scripts as per business requirements and functional specifications.
• Involved in different phases of Test effort like Integration testing, Regression testing, and User Acceptance testing.
• Logged defects and tracked them using Quality Center (QC) till its closure.
• Clearly communicated defects with developers and updated comments in Mercury Quality center.
• Wrote Modification Requests that showed severity of defects and the priority level that needed to be addressed first using Quality Center.
• Wrote test cases and executed the same for user interface and functionalities.
• Reviewed the test cases for completeness and accuracy based on the functional specifications.
• Created test cases for the application under different releases and wrote SQL Queries to check the data.
• Experience in developing test plans and strategies and have conducted User Acceptance Testing (UAT) of systems.
• Worked on SQL statements to check the validity of the backend data.
• Attended project meetings, release meetings and QA status meetings.
• Ability to take decision under stressed environment and changing environment.
• Adhered to standards and procedures outlined by the Project Management Office (PMO), worked on change request log and provided status reports on a weekly basis.
• Done Testing for MTA/eMTA (Multimedia Terminal Adaptor) Modems of cable Internet, IP Phone (VOIP) and Television services. Create and Execute test cases in the Lab environment.
• Good knowledge on Functional Testing, Regression Testing, GUI based testing, Database Testing, Web Testing, Integration testing, Production testing and supporting Nights of Deployments for releases.
• Expert in provisioning of HSD and VOIP and Digeo services on Residential/Commercial accounts with real devices like DOCSIS modems, MTA, Cable Modems, eMTA, Digeo Moxi, IVR, Acision VoiceMail etc systems. Good knowledge of Order Manager, BACC/RDU, Work Flow Console systems.
• Involved in Preparation of Resource Tracking Sheet, Weekly Status Report and Traceability Report.
• Excellent Knowledge of SDLC, STLC and Bug life Cycle.
• Coordinating with various client personnel, onshore & offshore for faster defect resolutions.
• Creates Automated Test cases using QTP.
• Wrote Modification Requests that showed severity of defects and the priority level that needed to be addressed first using Quality Center.
• Involved in UAT and coordinating with users for User Acceptance Test.

Environment: Windows Server, Quality Center, Quick Test Pro, XML,VB Script, MS-Office, MS-Visio, UAT, SQL, CVS, Share Point, soft switches Nortel and Cedar Point, Sigma Systems.

Confidential, San Diego

Quality Assurance Engineer

Responsibilities:

• Business requirements and specifications were understood and documented to facilitate classification of the test cases.
• Involved in co-ordination with business analysts for translating requirements to test cases.
• Consulted with B.A for new enhancements.
• Generation of Test Plans, Test Procedures, Test Reports in Quality Center.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Tested the mobile interface for the application.
• Was involved in backend testing of the application for validating various functionalities.
• Involved in testing of the reconciliation application used for the reconciliation of the trades.
• Validated the functionality utilizing user agent on browser and device emulator.
• Responsible for ensuring that the application was compliant to the IAD and comps.
• Responsible for testing the user experience.
• Responsible for making sure that the device specific/ OS specific behaviors were accurately enforced.
• Tested multiple devices like iPhone, Blackberry and Android in multiple versions of Operating Systems.
• Used Quality Center for managing test execution and defect tracking of all issues.
• Execution of various test procedures and test cases was done both manually and automated by using Quality Center and QuickTest Pro (QTP).
• Conducted User Acceptance Test (UAT) logged issues.
• Involved with backend testing using SQL query.
• Actively involved in all testing phases from Pre-Testing to Product-Testing.
• Analyzed system requirements and developed detailed Test Plans for System Testing.
• Planned and reviewed the Test cases for Functionality, Security, Database and Acceptance testing.

Environment: Quality Center 9.2 (QC), Quick Test Pro, Unix, VB Script, MS-Office, MS-Visio, UAT, Team Track, Test Track.

Confidential, Rancho Bernardo, San Diego

Quality Test Engineer (Functional & Compatibility)

Responsibilities:

• Involved in the complete QA lifecycle activities like pre-testing phase, acceptance testing phase, testing phase and also in User acceptance testing.
• Analyzed the system specifications, Business Requirements for full understanding of the project.
• Conducted walkthroughs and review meetings with the development team to set a hard-freeze date and gather input for creating the Master Test Plan Document.
• Created test cases for the application under different releases and wrote SQL Queries to check the data.
• Understood and articulated business requirements from user interviews and then converted requirements into technical specifications.
• Used Quality Center (QC) to maintain defect repository and followed the bug life cycle until the bugs are fixed or closed.
• Involved in different phases of Test effort like functional testing, Integration testing, Regression testing, and User Acceptance testing.
• Experience in developing test plans and strategies and have conducted User Acceptance Testing (UAT).
• Assisted QA team to devise the test plan for the application by explaining the business use cases.
• Analyzed business requirements and segregated them into high level and low level Use Cases, Activity diagrams, Class diagrams and Sequence diagrams using Rational Rose.
• Created Traceability Matrix to trace each Test Case and associated them with the registered requirement.
• Interacted and communicated clearly with development, testing and production teams concerning release management policies and procedures.
• Analyzed the reports related to response time of the site, transaction time and active users.

Environment: Testing the Television hardware and software functions in the lab environment.

Confidential, San Diego, CA

Quality Test Engineer

Responsibilities:

• Reviewed business requirementsand system specifications andwrote test planfor theGUI, functional, Regression,and integrationtestingfor the new E-Trade Fund manager system
• Involved in the completeQA Lifecycleactivities likePre-testing phase,Acceptance TestingPhase,Testing Phaseand also inUser Acceptance Testing.
• Reviewed requirement that was gathered from the front office and back office users and involved in pre testing activities.
• Maintained complex testing activities and computation financial activities usingMS-Excel
• Responsible for Script creation, maintenances and execution usingQuick Test Proand performed backend testing.
• Responsible for Script creation, maintenances and execution using Quick Test Pro
• CreatedTest data,Test procedures,Test cases, writingautomated test scriptsand documentation.
• Tested application by applying checkpoints such as standard, database, Bitmap, text to verify the modules are functioning without any errors using Quick Test Pro
• Use Call Actions in Quick Test Pro to call certain modules of an application internal or external to testing environment.
• Created Data Table Parameterization to perform same operations with multiple sets of data using Quick Test Pro.
• Divided test into logical sections to design more efficient and modular tests.
• Connected Quick Test Pro withQuality Centerfor defect management and to database (Oracle) for backend testing.
• Checked Test Summary of Quick Test Pro for the verification of results that were either passed or failed.
• Generated an execution grid in the Test Lab module of Quality Center, group test cases and executing them simultaneously.
• Installed and configured Mercury Quality Center and Quick Test Pro (QTP) in various client machines.
• Analyzed bugs using Quality Center and reporting those bugs to the development team.
• Manage and mailed defects to another users that enables quality assurance personnel about defect repair activity.
• Linked defects to requirements, tests, test sets, test instances, runs, run steps, and other defects to determine the status of defect using Quality Center.
• Use Quality Center for defect tracking and maintained defect repository and followed defect life cycle until it was closed.
• Exported the test run data to external spreadsheet from Quality Center, and performed detailed analysis.
• Involved in designing database architecture with database administrators and collected data for testing purposes.
• Executed test cases manually ensuring the actual results are compatible with expected results.
• Performed UAT along with the business analyst to rectify and resolve problems rose during UAT.

Environment: Windows 2000 Server, Quality Center, Quick Test Pro, XML, VB Script, MS-Office, MS-Visio.

Confidential

Software Test Engineer

Responsibilities:

• Analyzed system requirements for preparing test cases
• Involved in preparation of test scenarios and test cases
• Performed Black Box testing, Functional and System testing, Regression testing of application
• Creation and Execution of Test cases for New functionality
• Investigation of bugs, tracking and get closure on them
• Responsible for generating reports for testing
• Coordination with other teams(Development, Systems) for closure of bug

Environment: Windows XP, Bugzilla, SQL 2000