SUMMARY

• Over Eleven years of diverse experience in Information Technology with emphasis on Quality Assurance. Expertise in (Manual/Automation) Testing of applications, Client/Server and Web based applications. Have experience using Mercury Tools WinRunner, QTP and Test Director/Quality Center. Experienced working as a QA Tester handling complex projects and participating in full Software Testing Life Cycle for Financials, Banks, Media and Logistics Companies.
• Experience with QA Methodology and QA Validations Strong in Analyzing Business specs and Developed Test Plans, Test Scripts and Test Cases and execute them.
• Extensive experience in Unit, Functional, Integration, Regression, User Acceptance UAT, System Testing.
• Experience in using Automation Tools WinRunner, Quick Test Pro and Test Director.
• Expertise in functional testing for Network and Client/Server Applications
• Worked in Telecom, Web, Media, Finance, B2B and Billing Applications.
• Implemented the software development lifecycle (SDLC) for the testing life cycle to follow the Standards process in the application.
• Extensive experience in White Box & Black Box Testing.
• Experienced in Testing Database Applications in Oracle, TSYS, MS SQL Server and Access
• Experience in Problem solving skills and Bug Reports using Bug Tracking Tools.
• Expertise in writing, maintaining and Executing Test plans, Test procedures, Test Results and generating software defect reports for the developers.
• Excellent communication skills, Documentation Skills, Team problem solving ability, analytical and programming skills in high speed, quality conscious, Multitasked environment.
• Exposure in Unix, JAVA, .NET, Visual Basic and Visual Fox Pro and Oracle programming
• Expertise in ADA testing using JAWS, NVDA and windows eyes.
• Expertise in Mobile testing real/virtual User agent devices Iphone, Samsung, Including Ipads with device detection

TECHNICAL SKILLS

Testing Tools: Selenium2,WinRunner7.5/8.0,QTP 8.2, Quality Center/TestDirector8.0/9.0, Virtual Machine, Mobile Simulators

Operating Systems: Windows 98/2000/NT/XP/Windows7/Vista, Unix, Mainframe

Scripting: JavaScript, VBScript, Web Platforms, JAWS, Windows eyes

GUI Tools: C, C++, Visual Basic, .NET, VFP, Crystal reports, Java, AWT/Swing

Mobile Devices: iPhone, I - pad, Galaxy, Android

PROFESSIONAL EXPERIENCE

Confidential, DE

Sr. QA Analyst

Responsibilities:

• Responsibilities include review business, technical and functional documents.
• Test complex websites to ensure that they work across all client-required browsers on both PC and MAC through the use of virtual machines (VM ware).
• Testing on stage and production testing on different instances of VM include Windows XP IE8, IE9, FF latest (26), Windows 7 from old version to new versions.
• Interfacing and communicating with designers, project managers, and web developers.
• Automating test scripts using Selenium 2 Web driver on web based applications and reporting solutions for validations and verifications.
• UAT applications testing including Opt-in accounts and storing results.
• Unit, functional and integration testing done for designed sites.
• Able to work with multiple projects on daily basis.
• Able to use firebug and HTTP watch basic to determine various tags required.
• Verification parameters like cell, promo, SPID, and target urls using Selenium 2.
• Make sure websites are compliant to the Americans with Disabilities Act through the use of screen reader technology (Jaws, Window Eyes, NVDA)
• Tested email vanities and designs to deployments on Android and IOS platforms
• Mobiles testing done on simulators as well as actual devices including iPhone, galaxy, android, I-pad etc.
• Web design testing includes security checks, Test tracking tags, like Google Analytics, through the use of HTTP Watch and Firebug functional specs, text messages etc.
• In corporate Search Engine Optimization on websites according to client requirements
• Reporting defects and tracking with developers and interface engineers till closing them before QA signing off.

Environment: AtTask, Virtual Machine, Selenium, Opera Simulator, Iphone, Ipad, Galaxy, Android. Java, J2EE, .NET, Web applications, JAWs, Windowseyes, NVDA, Selenium 2

AmerisourceBergen, PA Sr. QA Analyst

AmerisourceBergen is largest pharmaceutical services company in the United States dedicated solely to the pharmaceutical supply chain, They provide drug distribution and related services designed to reduce costs and improve patient outcomes, distribute a line of brand name and generic pharmaceuticals, over-the-counter health care products and home health care supplies and equipment to a wide variety of health care providers located throughout the United States, including acute care hospitals and health systems, independent and chain retail pharmacies, mail-order facilities, physicians, clinics and other alternate site facilities, as well as skilled nursing and assisted living centers. They also provide pharmaceuticals and pharmacy services to long-term care, workers' compensation and specialty drug patients. It is a market leader in pharmaceutical distribution and ranked 24th on the Fortune 500 list for 2010 with over $84 Billion in revenue.

I worked in BT Passport Project Client’s new web application for Orders and Deliveries.

ROLE:

• Review project documentation for all assigned projects to ensure that the project requirements are clearly defined
• Analyze project requirements and Design, develop and implement test plans, test scripts, and testing tools using the detailed business requirements; document test cases that ensure that all functionality is performing as intended.
• Plan and schedule all QA deliverables during project lifecycle
• Conduct formal test case review sessions with project team and in corporate feedback
• Work with business partners and technology leads to identify the appropriate data for testing, and prepare that data for the test cases.
• Assist Application Developers and technical support staff in identifying and resolving problems.
• Facilitate resolution and communication of cross-application/organization architectural issues and decisions. Assess and revise test sequence and scope based upon test results and/or changes in product design.
• Execute test cases, document actual results, and evaluate compared to expected results. Troubleshoot unintended results and error logs to investigate cause of unintended results.
• Regularly report overall project status, including test case execution statistics, defect status, milestone achievement, and satisfaction of quality metrics
• Report defects and escalate issues as needed. Document test procedures and findings.
• Contribute to the project success in a team environment while simultaneously completing individual tasks and goals
• Experienced in using UNIX shell scripts read, compare and test.
• Experience in business object reports and SQL queries.
• Coordinate component, system and documentation testing with the appropriate technical groups and Release Management.
• Involved in every phase of clinical trials management and supports activities such as:
• Customizations for Trial Design stage. Creating data extracts for Sponsors in custom defined formats during Trial Management and Close Trial stage
• Tested Conformance with requirements as defined in protocol
• Perform early morning or late night validation when new releases are being deployed into production. Work closely with developers to support defect resolution.
• Experience with Agile Software Development methodology( SCRUM), familiarity with Product
• Extensively used Test tracking tool of HP Quality Center
• Mentor off shore team Calcutta based on daily basis for completion of testing.

Environment: Agile, Quality Center, UNIX, SQL, Java, J2EE, .NET, Web applications

SanDisk, CA Sr. QA Analyst

SanDisk is world's largest supplier of flash memory data storage card products. SanDisk has design, manufacture and market industry-standard, solid-state data, digital imaging and audio storage products using patented, high-density flash memory and controller technology.

ROLE:

• Tested services and sales transactions for the customers.
• Conducted and Participated in business analysts, developers meetings.
• Quality center maintenance done including providing the role security.
• Followed business requirements and track them through the test cases for coverage in quality center.
• Tested Point of Sales application. Integration testing done for loans vendor to system’s applications.
• Involved in testing online web functionality and developed Keyword Driven Frameworks for QTP Automation. Used Checkpoints, Parameterization, Regular expressions, User messages, Warnings and used Recovery scenarios for Error handling. Hands on experience with Descriptive programming. Wrote test cases, scripts and ran them in quality center.
• Tracked and reported on progress against schedule in quality center. Drives the execution of the test schedule.
• Has worked with dynamic data, Frames (WEB), Java and .NET applications with knowledge of VB scripting and SQL.
• Worked in Agile and Scrum test methodology.
• Experience with data tables and loading dynamic data tables (Excel)

Environment: QTP, Agile, Quality Center, Java, J2EE, Web applications

SouthFloridaWaterManagementDistrict Sr. QA Analyst

The South Florida Water Management District (SFWMD) manages and protects regional water resources by balancing and improving water quality, flood control, natural systems and water supply. SFWMD includes central Florida and the Kissimmee River region as well as Lake Okeechobee; and stretches from coast to coast, from Fort Myers to Fort Pierce, south to the Everglades and the Florida Keys. Many projects are running in parallel to test for different applications based on JAVA, .NET, web programming. My role involves the system and integration testing.

ROLE:

• Participating in the full Testing Life-Cycle from analyzing Business Requirements.
• Developed Test Plan, their execution and eventual deployment of Product.
• Guided for developing Test scripts and test cases for functional, Integration and regression testing for various customizations.
• Tested Ventex systems for account management, sales, management, customer care.
• Exposure to C++ and tested applications.
• Electronic billing, loans, mortgages, quick bill, online payment etc are tested in Ventex customer suite.
• Facilitated test case design and lead test script walkthroughs.Used unix shell scripts extensively.
• Reported individual and project status: dashboard information, open issues, risk analysis.
• Created a detailed Test Plan using QTP and used Quality Center to keep track the defects.
• Strong in SQL and wrote queries.
• Created environment for QTP test automation and responsible for setting up and maintaining the automation lab for remote execution.
• In depth knowledge of Actions/ Object repository/ Check points/ Virtual objects.
• Quality center used to maintain test cases and file and track the defects.
• Tested web programming for various TCP/IP, DNS, and FTP platforms.
• Developed QTP based automated test cases for regression with various data sets.
• Performed web application testing, System, Functional testing, Integration testing.
• Participated in many meetings with business analysts and developers.
• Communicating the issues with the team members time to time to keep track of an AUT.

Environment: UNIX, HTML, SQL, Quality Center, QTP, Java, J2EE, Ventex, Agile

JPMC (CHASE BANK) Sr. QA Analyst

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $1.5 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. The U.S. consumer and commercial banking businesses serve customers under the Chase brand. The consumer businesses include Credit card, Small business, Home finance, Auto and education finance, Insurances. The commercial banking businesses include Middle Market, Corporate, Commercial Real Estate, Business Credit, and Equipment Leasing. MyTSYS program was implemented so that JPMC can be independently handling the TSYS and we as team successfully tested it.

ROLE

• Performed in the full Testing Life-Cycle from analyzing Business Requirements.
• Developed Test Plans, Test Cases, their execution and eventual deployment for loan and mortgage applications..
• Interacted with off shore team to coordinate and finalize the test scripts
• Tested web applications and defects reported in Quality center.
• Good expertise in Microsoft tools like Excel, Word, Power point etc.
• Conducted QTP automated tests meticulously and exhaustively for entire applications using scripts, which are designed specifically for this purpose.
• Analyze the Business Requirement Document (BRD), Functional Specification Documents to prepare QTP Test Cases based on Test Plans
• Agile method followed for scrum environment to complete testing within 30 days.
• Identified programmable Scenarios for credit card applications and Test Data for the applications
• Involved in QTP Integration Testing. Used Quality Center for tracking defects/ bugs and fixes
• Worked on TSYS main frame application screens for account transactions.
• Testified customizations for Benefits Involved in data verification and validation testing for the application.
• Worked with SQL scripts/queries for data verification at the backend Using TSQL
• Performed in Defect Report meetings with Developers, QA Management and updated them.

Environment: UNIX, Mainframe, Quality Center, QTP, TSYS, SQL

Capital One, Richmond VA QA Analyst

Capital One® is a diversified financial services company offering a broad array of credit, savings and loan investment banking products to customers in the United States, UK, and Canada. I worked on data conversion project which converts Unisys to TSYS.

ROLE:

• Work includes analyze and verifying the converted data present on green screens TS2.
• Attended mock verification process which holds at TSYS place.
• Developed test plan and Wrote test cases
• Used Unix shell scripts using KSH to compare files.
• Automated the incoming confirmations process for Over-the-Counter (OTC) derivatives.
• Tested web based applications, Java applications.
• Manually verified the data on TSYS mainframe application screens.
• Used QTP to test the logic ids of conversion
• Proficiency in using Microsoft Office tools like excel, power point etc.
• Maintained testing standards and followed the SDLC Software Development Life Cycle.
• Validated the data values before and after data processing

Environment: MS Access 2003, Teradata (TSYS) SQL Assistant, QTP, Test Director

ARBITRON, MD QA Tester

Arbitron Inc. (NYSE: ARB) is an international media and marketing research firm serving radio broadcasters, radio networks, cable companies, advertisers, advertising agencies, outdoor advertising companies and the online radio industry in the United States, Mexico and Europe.

Project involves in converting the manual test cases into automation using Winrunner 8.0 and QTP.

Estimated the project completion and completed successfully two applications. Applications are developed on different platforms like Visual Basic, Visual Fox Pro and .NET applications. Lead the group of three testers and completed automation in winrunner 600 test cases in four months in Visual Fox Pro application.

ROLE:

• Converting manual test cases into automation using Winrunner 8 and QTP 8.2.
• Interacted with the Project Manager, Business Analyst’s and Development team to get the sign off for all the Test plans, test cases and the resolution for the issues that are encountered during testing period.
• Coordinated and involved each team member to get work done in efficient manner.
• Downloaded CSO Library functions, created user defined functions
• Developed functions in compiled module suitable for the application using TSL.
• Compared the application report to printed report using functions.
• Configured the GUI for Visual Fox Pro application.
• Handled the error exceptions and synchronization problems in the TSL.
• Configured GUI and applied regular expressions to compete with version changes.
• Maintained global GUI and developed functions flexible to use in other applications like printing reports to pdf file, converting pdf to excel and comparing with baseline pdfs.
• Ran Batch tests and solved synchronization problems.
• Worked on Client\server application developed in .NET with QTP
• Worked on interfacing applications processed data from one to another application.
• Developed functions flexible so that they can be applied in any application.
• Generalised GUI, functions paths to the script to made flexible changes and can run on any other system with minimum settings.

Environment: Windows XP, Windows 2000, Winrunner7.01/8.0, QTP8.2, SQL Server, .NET, Visual Basic, Visual FoxPro

Citizens Bank, RI Test Analyst

Worked as Test Analyst for the project of Bank Secrecy Act. Project involved in testing CTR creation and maintenance while the conversion is taking place. CharterOne Bank merged into the Citizens Bank and I have the opportunity to test the conversion effects and keep them minimal.

ROLE:

• Developed test cases for different cycles of conversion.
• Interacted with developers as well as business analysts to test the pre conversion and post conversion requirements.
• Validated incoming confirmation process for Over-the-Counter (OTC) derivatives, helping firms achieve increased regulatory compliance and reduce trade processing times.
• Participated in walkthroughs for investment banking services.
• Designed and developed test cases based on Data Conversion requirements.

Environment: UNIX, TSYS, SQL, JCL, Test Director

Capital One, IDTest Analyst

Worked as TestAnalyst for the project Credit Recovery System. Testing is done on credit derivatives like transactions for charge, dues and fees calculations, which involved in many complicated scripts. The Cash transactions such as late payments and improving the credit credentials are tested. GUI Testing is involved for java-based applications.

ROLE:

• Completed Test plan and Developed Test scenarios.
• Interacting with business to know the exact requirements the user wants.
• Performed all levels of testing, including: regression, integration, functional and end-to-end.
• Created Test Plans, Test Scripts, Test Cases and testing was performed on all the modules manually and automate the process. Derived test cases from User cases.
• Generated automated test scripts Winrunner based on the functionality requirements for each module for testing the site.
• Developed test cases for functional and user acceptance testing
• Identified and characterized changes in performance and scalability against functionality or architectural changes and work with developers to identify and remove critical functionality.
• Designed, developed and executed automated scripts. Test director to track them.

Environment: UNIX, Java, Win Runner, DB2 and Test Director