SUMMARY

• Over 6+ years of experience in Quality Assurance (QA), Testing of Client/Server, GUI & Web - based applications.
• Expertise in preparing Test Plan, Test Cases/Scripts, Test Summary Reports for Automated & manual testing based on User Requirements Document / System Requirement documents.
• Strong knowledge of Software Development Life Cycle (SDLC)
• Extensive knowledge of Agile-Scrum, Waterfall, Unified Modeling Language (UML) methodologies.
• Experienced in Functional, System, Integration, Regression, GUI, Database, Usability testing, Black Box and White Box testing.
• Knowledge of Jmeter.
• Experienced with tools like LR, QTP, and Quality Center (QC).
• Experienced in Load Testing tool (Load Runner) with strong performance testing background.
• Experienced in Back-end testing by writing SQL Queries, generating reports to ensure data integrity and validation of business rules.
• Knowledge and implementation experience of Quality Assurance, Configuration and Change Management disciplines.
• Created Manual & Automated Test cases, built Test Cycles, ran Test Cases and tracked defects using Quality Center (QC)
• Expertise in providing progress of QA activities to senior management
• Assisted in development & implementation of QA initiatives.
• Extensively involved in all facets of Functionality, Ad-Hoc, Usability, Reliability and Performance testing.
• Highly motivated team player with excellent communication, presentation, analytical and interpersonal skills.
• Well versed in running SQL Queries/Oracle database

TECHNICAL SKILLS

System Development Methodologies: Agile (SCRUM), Waterfall

Testing Tools: Quality Center 10,LR(12.00, 11.52) Quick Test Pro (UFT), Jmeter.

Web Technology: HTML, XML, SOAP WSDL, Web Services, VBScript, Java script.

Languages: C, C++, Java, SQL, PL/SQL, TSL, Visual Basic .NET, SQA Basic, SQL

GUI Tools: MySQL, Visual Basic

Databases & RDBMS: Oracle, MS Access, DB2, SQL Server, SQL Server 2005, Oracle Database 11g

Operating Systems: Windows 98/2000/ NT/XP, UNIX.

Workflow Tools: MS-Visio, MS-Project, MS-Excel, MS-Word, MS-PowerPoint.

PROFESSIONAL EXPERIENCE

Confidential, Fairfield, OH

Responsibilities:

• Create Test plan documents.
• Implement test practices, standards and process.
• Communicate with PM’s, Architects, Dev./Database/Testing and Business peoples.
• Created XML request/response documents.
• Develop Load Runner scripting using web-services, web-http, Ajax Protocols.
• Developing script using VuGen, Design scenarios and prepare valid Data for testing.
• Set up, gather and evaluate statistics from all monitors.
• Performance/Load/Stress/Longevity Testing using Load Runner.
• Write SQL code as part of data setup, in order to conduct performance tests
• Involved in Performance tuning of the class objects/ paging issues/database queries & capacity planning.
• Conduct separate tests for all bottle necks.
• Experienced Stastical and Graphical data of Application.
• Responsible for team meetings to discuss the issues arising out of testing.
• Performed Trouble shooting and Problem forecasting as needed
• Reported all performance issues and problem to management.

Environment: C, Java, Unix, Oracle SQL Server, XML, SOAP, HTML, SOA Test 6.2,Soap UI, Win-NT//2003, Load Runner (12.00), QC (10.0)

Confidential, Durham, NC

QA Analyst

Responsibilities:

• Involved in Designing and modeling using MS Visio for use case view and conceptual view.
• Interacted with the development teams, end users and business analysts for creating the Test Plans.
• Analyzed and understood business and functional requirements and developed comprehensive test plan/cases for testing various applications.
• Performed functional testing of call - resolution process involving service request creation, task dispatch, debrief & call closure.
• Performed software functionality test on client server and web based applications.
• Wrote extensive SQL queries for data creation and migration during testing phase.
• Performed manual front-end testing to verify incorporated functionality to ensure applications met highest quality standards.
• Used XML for mapping the transactions from XML to EDI.
• Executed test scripts for regression testing for each new build. Retested bug fixes and interacted with developers for issue resolution.
• Performed Data Driven testing using Quick Test Professional. Utilized various checkpoints in QTP scripts for validation.
• Tested The overall performance under different load types using the Jmeter.
• Developed test cases in Quality Center 9.0 and reported defects through it.
• Performed Browser Compatibility Testing (I.E, Mozilla Firefox, Google Chrome and safari), UAT, Integration Testing, Regression Testing, Retesting, End to End testing, system testing and Cross platform testing(Windows & Mac) Browser, OS.
• Performed manual testing and logged defects and assigned them to the developers.
• Investigated, documented and monitored the defects in Quality Center.
• Verified and closed bug reports once they were resolved.
• Maintained the bug reports for internal evaluation of the product using Quality Center.
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process.
• Executed test plans manually to ensure basic functionality of the application.

Environment: Oracle database 11g, UNIX, Quality Center 9.0, QTP 9.2,Jmeter, Windows XP, MS-Word, MS-Excel, MS Power Point.

Confidential, Bloomington, IL

Performance Engineer

Responsibilities:

• Participated in requirement analysis and prepared performance test documents.
• Involved in gathering business requirements, studying the application and collecting the information from developers, BA’s and writing the test steps.
• Involved in specifying the functional as well as security requirements for performance testing.
• Analyzed System Usage by reviewing the user profile, transaction profile, system resource usage diagrams and designed Performance, Smoke, Stress, Endurance tests and Load test.
• Analyzing the app server performance through dynatrace tool and data base server performance through Oracle-AWR reports
• Worked with Clients’ business test leads, network engineers, system administrators to properly create a test environment to suit their various applications and environments.
• Involved in writing Test Plans by incorporating Performance Testing Objectives, Testing Environment, Workflows to be tested, Risks, Test Scenarios, Explanation about the Tools used, Schedules and Analysis, Monitors and Presentation of results
• Performed Load test, Stress test, Benchmark Profile test, Fail -Over test, Fail - Back test against supported configurations
• Worked extensively with HP LoadRunner.
• Created Scenarios that ran tests with IP Spoofing with several processes and in multithreaded environments, and analyzed and generated performance reports
• Monitored system resources, memory usage on system level as well as on process level to identify memory leak and CPU Utilization during the users load.
• Traced how load balancer manage users load across clustered nodes using (IP Spoofing - Load Runner build -in functionality).
• Worked in Load Runner Web (http/html), SAP WEB/GUI, Web Services.
• Used SQL Assistant in helping the team give the performance test metric approval for all the QA sign-offs.
• Coordinated daily status call for technical and non-technical audiences on test progress.
• Actively took ownership of defects and coordinate with different groups from initial finding of defects to final resolution.
• Analyzed Load Runner on-line graphs and reports to identify network/client delays, CPU /memory usage, I/O delays, database locking and other issues at server level.
• Responsible for analyzing results, reports and charts to see response times of individual transactions with respect to whole applications.
• Logged defect and worked closely with developers to make sure that all the bugs were fixed.
• Provide input to the Test Manager, Project Leaders and peers regarding testing and product quality while sharing the Report.

Environment: LoadRunner 11.52,Quality Center 11, VuGen, MS Office, MS-Visio, Java, Windows, LINUX.

Confidential, Fort Worth, TX

Software Quality Assurance Tester

Responsibilities:

• Introduced techniques to identify Risk and Mitigate Risks for projects
• Estimated Test Resources for all projects and Tracked periodically
• Developed Test Strategy document for projects
• Waterfall Methodology followed
• Developed and implemented Test Plans, Test Case Design (using Test Director), Test strategy and, Test schedule ( using Ms Project 2000)
• Identified Test scenarios for Regression Testing, Compatibility Testing, Security Testing for every releases of projects
• Coordinated and Tracked Functionality Testing, System Testing, integration Testing, Database Testing (on SQL Server, Oracle), regression, and Compatibility Testing, Security Testing for every releases of projects
• Generated and Tracked Traceability Matrix for Requirements, Test cases and test execution for Requirements coverage
• Conducted weekly project status, Addressed and Tracked issues